We’re no strangers to flooding at our businesses in Houston. We have had to hire a few different water damage restoration companies over the years. Bionic has proven to be the most reliable. I recommend them to any business owners in the area.
Worst contractor experience in 30 years! They promise the moon and deliver the dirt! Shane the owner is the most unprofessional person I’ve ever experienced. He should of never accepted our smaller residential water restoration job under $15,000! Promised to complete the job at our investment property in 10 days and took 5 weeks sending highly incompetent very young workers. Consistently showed up late and tried to work late in an HOA managed community that required all contractors finish their work daily by 4 pm! When trying to speak to him all he could do with both myself and my wife was make excuses. Additionally his painters mixed toxic paints in our condo with high VOC = volatile organic compounds which went through the AC vent systems and had nearby residents getting sick due to the toxins. Don’t believe all the great reviews here, this company failed us in every way possible!!! They are unprofessional, dishonest and they should rename their company ~ Believe It or Not I Can’t!!!!
Great service! Ashley and Andre were friendly, polite, courteous and very professional. A great representation of the company and will definitely refer their services!
They came out and quickly assessed our water damage. Not only did they take the time to explain the extent of the damage but they also discussed a plan to restore the affected area and answer my questions. Thank you for your help!
If you experience flooding in Houston TX I highly recommend Bionic. When my company experienced a really bad flood they came in and completely cleaned up the water. Like it never even happened. Great company for flood cleanup
I am very delighted with the job this company did on my mold removal. Now, I feel much safer in my home!
Really awesome plumber. No one else would come out but Bionic did and they didn’t complain.
I cannot say enough about the promptness of the service. They found the water with infrared equipment and sensors and were able to direct drying equipment towards the wet areas. They also left dehumidifiers to speed the process up. They came everyday to check on it. Just worth it to ensure that mold doesnt grow in the home.
I was having some terrible allergy issues so I called Bionic and they found a ton of black mold in my home. They took care of the problem quickly. I highly recommend them for mold remediation!
They helped me out so much with the insurance claims process after my water cleanup! I don’t think I could have handled all that stress myself. Five stars for both the job and the customer service!
I was in need of emergency water damage restoration after I found my bathroom covered in about an inch of water when I woke up one morning. Not the best way to start my day, but I called Bionic and they were here really quick and gave me a really fair price. Great work too.
Everybody in Houston says they know the best contractor but Bionic is the one my family trusts. They were so nice and we felt like they were really there to HELP us. Thank you Shane!
If you want someone who actually picks up the phone in the middle of the night, shows up as fast as they can, and gets right to work, I highly recommend Bionic. I doubt any other company could have done a better job on my water damage restoration.
I had a leak that caused a lot of water damage while I was at work one day. Bionic did my water cleanup and even sanitized before they left to make sure there wouldn’t be any mold growth. They go above and beyond!
A tragedy in our family left us in need of crime scene clean up at our home… I am so thankful for Bionic Emergency Services and the way that they handled this situation for us. They took a lot of the stress off of my shoulders. Highly recommend.
Thank you for doing such a fantastic job on my mold remediation!
So happy I found this water damage restoration company. Very professional and hard working individuals.
They completely fixed the water damage I found in my Houston, TX fixer upper! I was heartbroken because I thought it would cost me an arm and a leg but they kept it affordable and did a great job too!
Why isnt there an option to give zero stars? This business doesnt even deserve one star. They are nothing but a bunch of shady crooks!! They do not pay their bills and they are extremely rude and unprofessional. If you want honest business stay away from here!!!
Came home to a few inches of standing water in my living room and I’m not even sure where it came from. Bionic took one look and figured it out, then got to work. They totally saved my floors.
Well there name says it all these guys are machines!! That big storm froze everybody’s pipes and this company was working for my neighbor so we walked over and hired them and boy were we lucky they are great
Great mold remediation service!
I cannot say enough about this company. We had a water damage at out home. They responded right away after our agent contacted them and set up a time to evaluate the damage, and they were here right on time. I was treated with respect from all the employees that worked on repairing the damage. The quality of the work was fantastic they took great care making sure that it was done right the first time. I must say it looked better than it did before the water got to it. Everyone treated us like we were family and assured us that everything would be okay.
Quick response, excellent service, competitive rate. What more could I ask for? They took care of me in a professional manner on extremely short notice. All the repairs were explained to me thoroughly so I understood exactly what had happened and what was going to happen. And the job was done when they said it would be. Couldnt be happier.
Great experience! They were extremely prompt to respond and arrive at job. Professional, efficient, very clean and did quality work. They were in constant communication to ensure that job was being done timely and to my satisfaction. I strongly recommend this company
DO NOT USE THIS COMPANY! I repeat DO NOT USE THIS COMPANY! If I could give zero stars, I would. They are dishonest and unresponsive. We had a kitchen faucet fail and leak water under flooring and into walls right before Christmas 2020. BIONIC came out and ripped out sheet rock and wood flooring and left fans and evaporators. They estimated the total cost of their services would exceed my insurance deductible and asked if would pay about half up front so they wouldnt have to wait to get paid by the insurance. So, I did pay more than half of my deductible. Then when I tried to get reimbursed by my insurance company, they contacted Bionic and were told by Stephanie Mallace at Bionic the actual charges were a little over $900 less AND that they had reimbursed me for the difference. This was absolutely a lie! It has been over two months now and I have yet to be reimbursed. Everytime I call Bionic they say the only person who can handle this is Shane Dodson, but hes never available. I have left countless voicemails for Mr. Dodson and sent him two emails detailing the issue and requesting a refund. It turns out, hes the owner of the company, so I reachef out to him on LinkedIn, but have yet to receive a response. My water leak occurred on December 20th and here it is February 28th. Still no refund. This business is shady, unresponsive, and untrustworthy. Use them at your own risk!
Very friendly, helpful and knowledgeable company. They never cut corners and inform you exactly what needs to be done without extra added costs for services not required as some companies may do. If I ever need this sort of service again, this is the company Id call!
I hope Im never in need of emergency services again because its devastating to have your home, which youve worked so hard for, ruined... but if I or anyone I know is ever in need, i will definitely be contacting Bionic! Jerry was professional, punctual and a huge relief in helping mitigate the situation at my home. He went above and beyond to make sure i was informed about the entire process and assisting me through this horrible situation. Jerry, Andre and Tristan were all professional, polite and worked hard to perform their job while also taking every precaution to protect my belongings that were undamaged and isolating the undamaged rooms to prevent further expenses. I highly recommend Bionic and the guys that worked on my home.
Friendly staff on the phone and in person and very responsive and quick.
What a great experience they have given to us. During the flooding situation, they helped us by reaching on time and worked on the same in a professional manner. Worth recommending water damage restoration service to one and all.
Not only do they have a fantastic office staff they go above and beyond when called upon. I have seen the results they provide first hand. Their communication with customers is direct and there is no beating around the bush when it comes to pricing. They are willing to work with customers on what would be lost cost effective vs. not giving you one option. The team at BIONIC Emergency Services is knowledgeable, professional, and most of all great attention to detail, making sure the work they complete is done right the first time.
Fast response, flexible, looked after us even though the staff were working all hours after the storm. No hesitation recommending them. Just praying my neighbours and I never need them again.
Insurance takes care of the money, but BIONIC takes care of peace of mind. I am very thankful for the quality of work they do and the guidance they have provided through this process.
Definitely recommend this company if you have any water damages in your home. They will cater to your needs and you will be satisfied with the services they provide. I came home one day after leaving the windows open, there was very heavy rain all in my bathroom basement, I contacted BIONIC, they were able to set an appointment the same day! They cleaned it up well, they were really polite and on time also gave us a really good price as well. You will not be disappointed
Thank you Bionic for a standup job on my home’s damage restoration
The best water damage restoration!!!
First people I called after being recommended by a friend when my home flooded. Honest rates, great work, friendly crew, and job was done on time. Highly recommended.
I called these guys in the middle of the night since they advertise 24 hour emergency plumbing and I’m glad I did! I don’t think anyone could have been here faster!
Great Service! The crew I worked with were very professional and on time. Cleaned things up pretty fast. And the price was right. They really did a great work. Id definitely recommend them to my family and friends.
These guys really helped me throughout my claim process and did a great job working and communicating the whole time. 10/10 would recommend.
A professional company that goes beyond their service to assist and make you happy. I would give 10 star rating if I could, amazing!
Im so impressed with this company. I am lucky to have found them. They came out to assess an issue within hours of my phone call. Fair, honest, professional and kind are all words that describe the customer service. Thank you so much!
Worked with them after my house flooded and sustained water damage. Had to redo the whole place. They were very easy to work with, personable, responsive and flexible
The crew was found to be courteous, and careful of the surroundings. I appreciated the care given by them and just keep on going with the hard work. Thank you for providing us with water damage restoration services at a reasonable cost.
Our company worked with BIONIC recently and it was a very positive experience. We needed them to clear out some water after our drains broke. They worked around our schedule and made sure that we were all good before they left. Very happy here
Great company, customer service unbeatable. Thanks for all you guys did. Its made a huge difference for us.
Excellent service. I have used them on 2 rental properties and they are prompt, knowledgeable and very responsive.
Courteous. Professional. Clean. The only way you know they have been there is by the completed job. Any mess is cleaned meticulously. They go out of their way to make sure you are satisfied.
Dont believe in all these fake reviews. Jordan, supervisor in our area, lied directly to our faces. Said they will send samples of damage material in, never did. The owner Shane, verbally abused my girlfriend on the phone. Screaming, swearing, so loud the people next to us at the store asked us about the company and we gladly explained to NEVER do business with them. This is a company we paid thousands of dollars to help us and in the end all we got was screamed at and we are losing money from our insurance because of their LIES.
Fast service from call to physical response. The team did a great job with water damage cleanup and follow through. Thanks for a job well done!
This company is great to work with. They worked hard to finish the job and do it efficiently. Would definitely recommend them to anyone!
We had a great experience with BIONIC. Timely, efficient, courteous, and very reasonable
Bionic and specifically, Jerry Anderson, were amazing in the middle of our disaster. They arrived within hours of our flooding event, took change and preserved as much of the undamaged portion of our house as possible while remediating us back to dry. I went so far as to recommend them to our State Farm claims agent for future clients. Bionic has my every confidence.
Outstanding service! They were professional, attentive and did a great job drying out my house. The owner stopped by to make sure everything was okay and his technicians were top notch.
We love this company and will turn to no other company! We have been extremely happy with the quick response, excellent service and high-quality cleaning.
As well as being able to help restore my damage bathroom, BIONIC was also able to help in relation to my insurance claim. Transparent pricing and excellent customer service that’s hard to find these days. Brilliant company, would recommend to anyone.
Immediate water removal services offered by BIONIC. They came out to my house yesterday and helped us with water removal from the broken water heater. They were quick, detailed and hard working. 5 star company.
This place is hands down top of the line service!!!! Amazing work with an amazing price. They were professional from start to finish. They made sure everything was cleaned, they used good drying machines. I will recommend to all my friends if they ever need their line of service
Very personable and knowledgeable. They were hopeful but also realistic and transparent
We had a minor flooding problem at home, we contact BIONIC they came out quickly and started to work the same day. Reasonable prices, kept to the quote and time table, and were accommodating. Would highly recommend.
I would absolutely recommend BIONIC. They were professional, thorough and always available. Their communication and workmanship was key to making a bad situation better.
Five stars for BIONIC construction they saved our house!!!!
This company is very responsive. Came out quickly to address my emergency. Great customer service! Highly recommend them!
BIONIC is a reputable company that does quality work. I highly recommend them!
I love BIONIC they work very efficient and they also work around my time which is the best.
My brother recommended me this company and he was right! The work is impeccable, I feel so happy
When I decided to call this restoration company I was thinking they will charge me a lot. This is especially after hearing people say that it is a first class company. But I was surprised when the company provided me with free quote and proceeded to repair my house at a very affordable fee.
Excellent service under stressful circumstances! Highly recommended.
Bionic Emergency services really is the company to call if you are experiencing any leaks from your roof! I had a horrible leak in my master bedroom, it was causing so much trouble, I called Bionic and right away they were there to help me! Within the same day they came and looked at the damage, they are very well experienced and were able to repair it in no time! The customer service and pricing is great, and the work they offer as well as the materials they use are all quality!!! Will be calling for any future services!
Jerry is an expert in mold remediation and very kind and nice to work with. We recommend Bionic Emergency Services to any one. I will continue to use them and refer them exclusively for all mold remediation and restoration needs. We trust Bionic because Jerry communicates very well and is always upfront and honest.
I was impressed with their attention to detail and swiftness. The rep even came back to make sure we were happy with the job. Great customer service. Definitely worth the money and peace of mind.
The crew was fantastic. Worked quickly and did a great job. They worked around our schedule but still got everything done fast. Highly recommended .
Great working with Bionic Emergency Services! They restored my kitchen from a water damage in the most effective way. They are very professional and it looks like there was no water damage even their!!! They worked quickly and the material they used was all quality!
We had a very good experience with this company. They were prompt and responsive. They did exactly what we discussed and communicated along the way. We didnt feel like we had to ask them for information or like we were bothering them with questions -- thats a big deal. They were a pleasure to work with and made this as easy as possible.
Theyre a great company to work with. I had them do water damage restoration on our basement and it turned out really well.
Excellent group of workers. Always on time, did the best they could to resolve the issues we faced, and were very dedicated. I definitely recommend them to anyone!
They were very friendly and professional, they treated my house as they would have treated their own home, and I am very pleased with the job they completed. They also completed their job fast and efficiently.
Thank you for helping my family after our recent flood. We thought we would lose it all, but your team helped dry our house and even clean some of our precious memories. The kindness of each person was so nice during this difficult time. Thank you.
We recently had a flood in our home. BIONIC promptly responded to our calls, arrived at our home the same day and completed the water remediation. The crew were polite, answered all of my questions and made sure that each area they worked in was cleaned each day. I highly recommend this company.
Did mold remediation for us last year and went great. Pipe burst this year and had them do water removal to prevent more damage. Would highly reccomend them to my neighbors.
These guys did great work. They were super efficient and kept me informed of what was going on so I could stick to my daily routine. I did a bit of research for who I wanted to do the work because I tend to be really particular and wanted a company who could keep up with what I needed and wanted. They did just that. Thank you so much!!!
Appreciate the prompt response when called to clean my house after a pipe had busted and flooded my house.
Great people. Would recommend this guys to anyone. Showed up on time and very professional.
Great business. Quick to schedule the job, were on time, and did a wonderful job. Wish we took before and after pictures. Beyond our expectations.
BIONIC Emergency Services were fantastic to us. We were in a nasty jam with a water leak but the technicians told me everything would be back to normal in short order. Upon arrival, they quickly went to work and my home is now back to normal. A+ job!!
BIONIC provides outstanding customer service. The quick response time is appreciated. Their attention to detail and knowledge of service is refreshing.
I cant find enough words to describe the amazing work BIONIC Emergency Services has done in my house. The excellent quality of work that brought my house to the state its in now after being almost totally destroyed by water is unbelievable. Every person who worked in my house was very professional, compassionate and polite. I strongly recommend BIONIC to any body who seeks help in perfectly restoring their property.
Great company with an owner who cares what his customers think about his firm.
There was a leak in one of my main water lines it caused damage to the bottom of my walls,carpet,tile and some furniture.Bionic removed and replaced the damaged drywall and used a dehumidifier for 3 days to dry the rest of the damaged things. They did everything they possibly could to help me in every way. I pretty much laid back and watched they did everything from cleaning it up to even letting my insurance know and then billing them.Thank God for everyone at Bionic in office and in services!!!
The customer service was great. They were on time and very knowledgeable. Hopefully I dont need services again but if I do I would not hesitate to call them again.
The team was very helpful in assessing my water damage and giving me peace of mind. They were also able to work with me on the price and kept me updated on the progress when I was not home. They finished the job quicker than I expected. Overall, this company is highly recommended, I will surely call them first if I ever encounter this situation again.
Part of my ceiling fell in after a pipe broke in my attic. I was able to get a quick response from Bionic. They were able to come out right away, assess the damage and start the clean up process. The whole team was friendly and helpful. I would use this company again.
Bionic showed up super quick and got right into getting our house cleared after a sewage back up. They were quick professional and thorough! Thank you!!!
I had a huge water leak that suddenly burst in my house. My neighbor assisted me in turning off the water and referred Bionic Emergency Services to me. After calling and explaining my situation, the team showed up within 2 hours. They were extremely professional, pleasant and seemed genuinely interested in helping me. They explained all of my options and risks. Once the work was completed, they cleaned up and explained the follow up process to me with regard to insurance and getting repairs done. I am so thankful to them and to my neighbor for referring me to them.
Highly recommend working with BIONIC. They are prompt and get the job done right! Also have very competitive pricing for the area.
Lifes rough sometimes. Pipe burst and flooded upstairs bathroom and leaked into basement and ruined a bunch of stuff. Walls had to get ripped out. Water damage crew was awesome and explained everything. All went well.
The job was started immediately and completed in great timing. I appreciate the great customer service and quick responses.
The most amazing experience during a very trying time. They were professional and working quickly and diligently to get us up and running again. I would recommend them to anyone.
My husband and I just move to Texas from Iowa. We were unable to move down after closing due to my husband’s work schedule. When we arrive the house had water damage to the entire front guest room. It even leaked outside into the garage and by there front walkway.We called Best Choice Plumbing and they recommended Bionic to us. We were told that water mitigation was recommended right away to reduce further damage to our home. Sheldon came to the house around 10 pm. He worked into the hours of the morning while we stayed at a hotel. (He even recommended sending hotel invoice to insurance because they may cover it). He removed the flooring and drywall that was affected. It took 3 days of having dryers and dehumidifiers to get it dried up to an acceptable humidity level.I hope to never have another water emergency like this but if we do, we will definitely use Bionic.
Everyone is prompt and very professional. The house is cleaned thoroughly from odor and smoke. If I have any questions or comments they are always ready to listen. I am very nice with the services.