Zack at ECS quickly resolved issues as we came up with them live via a phone call. If there was anything he was unsure of he quickly had the answers from his coworkers (sounded nearby). Excellent remote IT support!! (Texas -> Maine)
ECS has been very helpful in sorting out my workstation computer at new job. Zack was very responsive and resolved my issues easily. The team responds to and addresses tickets quickly.
Our company uses ECS and they have never failed to resolve any i.t. issues we have had, thus far. Their interactive emails showing progress are very much appreciated. If you need an i.t. team and dont have one on site, I highly recommend. Deborah McDonald. AXON Energy Services
We use ECS for all of our IT support at work and they are really good. They respond to support tickets pretty quick and are always polite and helpful. So far Ive only had good experience with them, theyve always found a way to resolve an issue or find solutions.
My company has been with ECS for over five years. They consistently provide us excellent service regarding their help desk, purchasing software and hardware for us and managing our servers. I highly recommend them. They are a great value and respond quickly with a highly experienced and trained staff.
Great people and very responsive service. If you’re a small/medium sized company not ready to hire a full time IT employee(s), ECS is a great alternative. We’ve used them for server space, computer software/hardware support, fraud control, and even ERP/MRP implementation.
The company I work for used ECS for all of our IT solutions for 2+ years. They helped us transition from individual Microsoft Office licenses to a move secure business Office365 setup. During that process all the technicians were very helpful and ensured that our offline time during the transitions was minimal. ECS support was always available to handle any issues that came up and typically had everything resolved the same day. From the technicians to the CEO, ECS always took our calls to discuss any concerns or upcoming IT projects. I would recommend ECS to any business that is looking to streamline and improve their IT services and support.
I currently work at an urgent care and wasnt able to log into any of the computers. I called the number left a voice message stating the issue, and someone was able to call me back within 30min fixing the issue. I highly recommend this this company.
Professional, reliable, and a great partner for anyones business IT needs.
Clinton from ECS was very helpful and knowledgeable when getting me back online within minutes. I always get great service from these guys.
Adam is the best! He has helped me every time Ive had issues and I really appreciate it. Specially with COVID, hes been very accommodating, able to schedule a time with me to fix my work laptop so I can work from home with no more issues (:
We outsourced our IT to ECS and we experienced a great service. Before we always had issues but since we switched to ECS there was no outage or downtime. All our workstation are working great and the support team is always there for us. The price structure is clear and understandable even if you have no knowledge about IT. I can highly recommend this professional service provider for your IT services.
My company has been using ECS for over a year now. They have been the best lifesavers that ever exist versus any other company we have used in the past. We have had major projects completed by ECS from switching servers ( very scary) to currently switching over to Office365 and the entire process has been very smooth and each technician is very knowledgeable when asked questions and allows you to feel confident during the process as well. ECS is a company that will allow your business to feel as if its their only customer.
I had a great experince with this company. Their customer service is excptional. They are very professional and quick in solving computer and IT problems.
ECS is the IT vendor for my place of work and they have been incredibly helpful during COVID quarantine when many of us had to start working from home. They are able to troubleshoot remotely and have made the transition process quite seamless, in my opinion. They can usually solve issues very quickly and do the necessary work to understand any additional underlying problems. 100% would totally recommend!
Always quick to respond and ready to resolve your issues!!
We contracted ECS for all of our IT management. From the very first meeting to the very last day (company went out of business) ECS went above and beyond. We were not always the easiest customer. But no matter how stressful a situation the ECS team was always professional and very nice. Anytime we needed help they were there to fix the issue. Every tech we dealt with was very polite, responsive, knowledgeable and patient with my lack of IT knowledge and my hundreds of question. In addition they kept us updated on new technology, reviewed our existing technology and offered recommendations on improvements. I highly recommend ECS!
IT support that is quick with the solutions and very friendly!
This is the first time we have used ECS. It has been a wonderful experience thus far. Peter is very knowledgeable.
Unlike several IT companies we used before, Expert Computer Solutions always respond timely to all our requests. They are experts, and they deliver superb service. I would be happy to recommend ECS IT Support Service to any business that doesnt have an in-house IT Department. Let them help you with your IT needs while you are concentrating on your business.
ECS provides IT services including cloud assistance, network monitoring, work station maintenance, software updates, and even hooking up printers when we get new ones.. anything and everything IT related for a flat monthly fee. ECS responds to service requests as per our agreement, or immediately if we call with an emergency. I highly recommend ECS if you are looking for an IT management services company!
I promise you cant go wrong with this company. they are so professional and on time. I just cant ask for more. Thank you ECS
We could not be more pleased with ECS. We have been working with them for several years now. The company and its employees are professional, prompt, efficient, courteous and knowledgeable. We highly recommend.
The people that I contacted in ECS are responsive and professional. I feel that they have a genuine concern with clients and that reflects on the quality of their service :)
Worst IT company ever! Don’t hire them for your business. The worst guy on their technician team is Marcus. He is very rude and unprofessional.
ECS is the finest IT company we have ever worked with. Great communicators, kind, and able to resolve problems quickly.