I am a small one-man shop that works from home with no IT department or computer tech to help me when I have laptop or operating system issues. I used to work for a bank so when I had a problem I would just call our in-house IT guy and all was well. But being self-employed for 12 years I had no where to turn and often had trouble finding someone to work on my very small issues that wasnt worth anyones time so I just had to call around and get advice over the phone. Then I found Richards company and now all of my problems are solved. He is now my go-to tech help for data back-up, operating system and laptop issues. I walked in his office without an appointment on a Friday afternoon and explained to him all of my issues that I need help with and left the laptop at his office overnight. Richard emailed me the next Saturday morning to inform me that my laptop was ready for me to pickup. When I arrived Richard took his time to show me the changes to my laptop and especially to make sure I didnt have any issues logging in using my biometric simple pass with my finger. In fact it wasnt working so he spent about an hour trying to get it set up. I was sitting right by his side watching as he worked on my laptop. During this time Richard was very patient, professional and pleasant in demeanor. He has much larger customers so the fact that he took time from his busy schedule to help a small one-man shop like me on a Saturday morning says a lot about his character and devotion to his profession. The price for his service is reasonable and actually cheaper than what I was quoted at other places but even if he was slightly higher I would choose him over the Geek Squad at Best Buy or the guys at Micro Center. Even some of the other computer repair shops that I Googled and then called were not as knowledgeable as Richard. I highly recommend Caltechsys for your computer networking, operating system or any software issues especially if you are small business owner. He upgraded my Windows from 8.1 to Windows 10. It may sound easy to do but for a technophobic like myself it was a pleasure to finally find someone that I can trust and rely upon for my all of my computer needs.

Great service. Trustworthy, super quick repair and at a great price. Would definitely recommend

Excellent service to fix issues with my computer. Also, great follow up remotely when I needed additional assistance. Highly recommend these folks! Thanks Aurora and Richard!

This place is great, and you really feel like youre in good hands. You can ask questions and get real answers back. I didnt know what to expect and I was a little apprehensive going in, but Im glad I did. Any future computer troubles heading my way, Ill be visiting these guys again. And on top of that, the pricing is legit. Thanks guys, Im typing this on the computer you saved!

Phenomenal service by Richard! He was able to help us in a last minute time crunch with a domain issue. Worked after hours to ensure our business operations werent effected. Highly recommend!

Ive been a customer for years. Theyre ALWAYS very helpful, and do a great job. I wouldnt go anywhere else for my technical/computer needs. Highly recommended!!!

These folks are the best. They are very professional, courteous, and knowledgeable. I recommend anyone reading this to give them a call for all their computer repair needs.

Great service and good quality repair. We certainly recommend Caltechsys for all PC related repairs.

Richard was exceptional. No technician would spend approximately 30 to 40 minutes of their own time helping me receive sound on my PC. He did this out of his own generosity. Very few would spend did this much time with a complete stranger fixing the computer issue. I would recommend this technician . He is honest and trustworthy. He truly will not stop until the problem is 100% solved. He cares about helping the customer. He truly enjoys his job. This type of company is a rarity. One that values complete satisfaction over compensation.

A great group of guys that have deep IT knowledge and experience. The business is located out of the owners house but don’t let the looks be deceiving. They know what they are doing and they do it well.I recommend to anyone who might be trying to the wait at big tech stores like Best Buy or micro center for pc repair. Odds are you’ll get your pc fixed much faster and for much cheaper because they won’t recommend replacing parts you really don’t need.5/5

I took my computer here because it wouldnt let me login after a windows update and they fixed it no problem! Great service, Joe was especially helpful. I would definitely recommend taking your device here if you have an issue with it!

Had computer problems, came in and got them fixed quick and easy. People you can trust.

Very informative and knowledgeable. He didnt try to sell me according to what was best for him but rather what was best for me. Will be back

This business is on a regular house in the Heights, near Shepherd and 14th St. There service has a personal touch. They repaired my laptop. They also ordered the part I needed and called me when it arrived. Did not need to leave a deposit either.

Quick cheap good repair.

I was building a new PC and was having some problems. I called Caltechsys and they tried to diagnose the problem over the phone. This wasnt working so I brought my computer in to them. Richard had it fixed within a few hours. Outstanding service and communication with reasonable prices.

Diagnosed laptop not charging. In the end replaced motherboard. Went extra effort to locate missing element on furnished motherboard (heatsink) online at best price and installed. Then some post installation work to resolve anomaly with keyboard. Excellent, upfront and timely service. Highly recommended.

I highly recommend Caltechsys. I am very low tech and Richard, Mitch and Joe are very helpful and patient. They are also outstanding computer techs. I love Caltechsys! Mary Vandenberg

Another company, fixed my Laptop ()I dont remember who it was, over a year ago. I went to connect something to the Bluetooth, but could not. Went to the Web, to try to figure it out. tried all the suggestions, but still no Bluetooth. so looked on the Web again, for top repair places in Houston. Caltechsys Computer Repair was listed, so gave them a call. He checked out my computer remotely, and tried to install the Bluetooth, but was unable to do so, because of the changes made, by the other company. Advised to get a Bluetooth Adaptor and should work just fine. If not give them a call and will help me further. A very personable Scottish gentleman, helped me!Brenz

Great guy, knew what he was doing with great pricing.

If i could give more than 5 stars, I would! These guys are always extremely helpful and professional. I dont trust anyone else with my computer needs. I love that they resolve my issues SUPER FAST and can usually do so via remote access to my computer so I dont have to leave my home/office. Great group of guys!

Richard and his team are always super prompt in addressing the issues you may have. Would highly recommend them.

Best support ever!!! Richard is the best and take great care of his customers. The support guys are always very helpful and theres never been an issue they cant fix. Highly Recommend

My computer would not boot up so I called Joe and explained my problem. He told me what he thought the problem was and what the solution would be. I took my PC into the Caltechsys office and Joe was right. I had my PC back the next business day completely repaired and all of my files were restored. I did not lose any information. Joe was very professional and easy to work with. The repair bill was extremely reasonable. I would and will recommend Caltechsys to my friends and neighbors.

Great service.. Thanks 😉

I have used Caltechsys for several years. They do a great job so I dont use them often. Even though I have moved outside the Loop I still prefer to make the long trek to the Heights if they cannot solve the problem remotely.

Great service even out of office hours, very affordable prices, always explain exactly what is going on

We have used Caltechsys for years. Always first class service, regardless of the size of the job.

Joe and everyone were fantastic. Reasonable prices and great customer service.

I thought my computer was lost when I spilled my coffee on it! It wouldnt turn on again, but the guys at Caltechsys got it up in running the day after I brought it in! excellent service and a great staff. I would recommend them to my friends and family :)

Great service at reasonable price.

I had a problem with my the power supply in my raid and when the manufacture told my only option was to replace it I took it into Caltechsys. Within a few days Caltechsys had me up and running again. The team here is very knowledgable and their rates are extremely reasonable and fair. I highly recommend Caltechsys for any computer repairs.

I Phoned up then dropped by within 15 minutes. The guys diagnosed my computer problem within 5 minutes. They offered to order spare parts or suggested I could get them myself and replace. If I needed help they could replace for me. No charge as my computer wasnt fixed there and then! No hanging around, no appointments. Excellent service.

Joe has helped us twice now and it has been a great experience. We will continue to use Caltechsys for our business.

Great place for IT service.

Ive used Joe at CalTech Sys before to repair hardware problems AND software issues. Honest and straightforward. I will use this fine tech company every time I need computer help. Joe really knows his stuff!! Great work, Joe. 6/25/19 Used CalTech Sys again today. My email accounts were all messed up thanks to me trying to fix something. The owner, Richard, accessed my computer remotely and fixed everything better than ever.

They are always there when our company needs help. Friendly and quick!

After trying multiple online products, including GoToMyPC, logMeIn, ExpessVPN and Remote Desk Top, I decided that high VPN was my best option for security and flexible access. I found Caltechsys doing a search for VPN installation technicians. I was initially impressed with their website and blown away at the customer service I received from Joe and Richard in regard to the set up my VPN system. Richard managed the process while connected to my computer through a Viewer program and skillfully setup and guided me through the whole process for my office, home and mobile equipment. The service was great, the price was great and I now have a new IT team for future projects. Many Thanks to Richard McGregor for getting my project taken care of this week. I have already started recommending Caltechsys to my friends!

Excellent service by Jesse. Highly recommend!

Whatever problem I have /w computer or printer, Caltechsys is able to review, make adjustments, and all is within working order; sometimes, in faster working order than before. Thanks!!

They solved my problem quickly with minimal charge - great value!Highly recommended

Just setup my new company. Had a terible time getting the site up and running final got with Caltechsys. Up and running, and fixed all issues in 3 day. Thanks

Awesome experience