user
Stanley Steemer
13225 Farm to Market Rd 529, Houston, TX 77041, United States
Appearance
Stanley Steemer

Comments
Ba
Review №1

Great service. Very professional young men. Uniforms were clean, pressed and shirts were tucked in! Wore their mask and shoes covers entire time. I have always used Stanley Steamer due to the professionalism and great job that they do. My carpet is always clean when they finish! Highly recommend

Eu
Review №2

Initial cleaning - not to happy but the second cleaning(i call it rework) was excellent and done by gentlemen name Victor. He done the job like he was doing it for his own house or better. Very meticulous in every step of the job.I just love the way he work. Nice and clean paying attention to what he was doing. No mess and clean job.I would recommend Victor any timeAfter all people make the name for the company. It was a floor grout and tile cleaning and sealing.

C
Review №3

I have only written a few reviews over the last few years and unfortunately due to the nature of business these days, usually because companies deliver less than promised. This time it is to say what an excellent job Stanley Steemer did, especially the two techs who came to my house . Time and effort trying to remove all the stains and succeeded beyond my wildest expectations. Thanks to Stanley Steemer and whatever their magic potion is made from, everything looks (and smells) great again. I truly appreciate it when a company actually delivers on their promises and highly recommend their service. As a bonus, they came out only one day after I called them and I felt they were very fair with their pricing.

Ch
Review №4

Service was wonderful. Technicians arrived in time stated, examined furniture and got to work. They were polite and focused on their job the entire time. I will definitely use this service again. It was easy to arrange online and communication was great. Highly recommend.

An
Review №5

I hired these guys to clean my carpet in a condo I’m trying to rent. The first time it was for the smaller bedroom. They came out saw it called me and were straight up saying if they clean it the spot will be bigger when it drys because the stain is in the pad. So I bought new carpet.I called them out to do the master bedroom because of that. They go there got in cleaned i and it looks great. I’ll be using them fir anything I need done like that. Thanks! Appreciate the service!!

Ra
Review №6

This crew was very polite and professional. They did a thorough job and explained the entire process step by step. I hired this company to clean two of my homes and both crews did the excellent.

Ma
Review №7

The technicians were on time and were extremely friendly and personable. They demonstrated some stone cleaning while they were here and I think we will schedule that another day. I had never used Stanley Steamer before and I’m very pleased with the results!

Ke
Review №8

Had 5 rooms, hallway and stairs steam cleaned and deodorized. Rooms turned out great! We had several stains from kids and dogs and now they are gone. The house smells fresh again. Also, had my kitchen tile and grout cleaned followed by a sealer. You don’t notice how dirty your grout is until you see it clean again! Danny did an outstanding job describing the process and having me check the spots as he got the rooms cleaned. He was on time, polite and professional. That guy works hard and should be commended. Will definitely have them back for more services in the future.

Ka
Review №9

We have always had great service from Stanley steamers but unfortunately this last time after they cleaned our carpet we had a huge brown spot pop up. Spoke with Kelly who has been very helpful and believes its a brown out which doesnt happen often but has offered technicians to come out and try and fix it. The first crew to come out went over it but it came back and then the original crew that came out and made the spot came back and said that we need to get new carpet that its because our carpet is too old. I do agree our carpet is old but I have cameras that prove that area of the carpet has never had a stain before. We have one more technician coming tomorrow to try and get it up but if they cant then we will definitely not be using stanley steamers again.

Pa
Review №10

The guy that came was there right as our appointment time frame began. He was super professional and explained everything that he was doing before he began, and even moved the rest of the furniture from the room. It was so easy to book online, they called this morning to confirm and sent a text including the persons picture, name and ETA. I hope I never need to have carpet cleaned again, but if I do I will always use them!

Ni
Review №11

Our dog had a very bad accident this morning. Stanley Steemer arrived within an hour of making the appointment, we’re professional, courteous and quick. Thank you!!

Co
Review №12

Carpet Looks EXACTLY The Same After Fully Dried . $400 Completely Wasted . Do NOT Recommend

Ka
Review №13

The technicians were very prompt. They got to my home and got to work. The furniture smells wonderful! The loves eat and the recliner are drying now but I have no doubt when they are dry they will look great. Exceptional customer service! My husband and I are very pleased.

Da
Review №14

They steam cleaned a mattress that had been in storage and an antique chair. I am very pleased with the service and the price. Didn’t take long at all and I am happy with the results. I will definitely use them again in the future!

Ca
Review №15

Staff is notified of several grout lines that were not clean. When doing comparison to other grout lines it was noted that all grout lines were supposed to be as clean as well as he showed me how clean they should be.. He noted that the ones that were not clean were still wet therefore they showed as dingy. However, after waiting 1 hour the same grout lines I expressed concern with were still dingy in comparison to the other grout lines. I have contacted the service provider so they can go back and leave all grout lines parallel clean

JU
Review №16

They did a great job cleaning my rug and couch. They were very thorough and professional. They also took the time to answer all of my questions.

Ch
Review №17

We made an appointment for our bathrooms and shower stalls to be cleaned. The first time they came, they didn’t have the proper equipment to do the showers. We reset the appointment for another day. The work they did was adequate, but we expected better. They could have done a better job on cleaning the grout.

Te
Review №18

Very professional and polite. Did great work.

Ca
Review №19

The 1st visit was a little rushed but they came back out and re-cleaned where I asked them to with no charge. I really appreciated their kindness. I’ll be sure to recommend them to my family and friends.

As
Review №20

Wonderful job! Very professional, on time, and extremely thorough.

se
Review №21

Techs were on time and very courteous. Did an exceptional job in a very timely manner. I’ll be a repeat customer. The smell is so fresh and clean!!!

Th
Review №22

The two service techs were outstanding and professional. They performed the best carpet cleaning service we have ever had.

Ed
Review №23

Both services attendants were helpful and did a awesome job, years ago I made a huge mistake, used a your competition. Not professional and knew nothing about carpet cleaning, left soaked dirty carpet. Want make that mistake again . Thank you for a awesome job, WELLDONE!!!

Sh
Review №24

Jose and David were excellent. So kind and professional. My carpets abs floors look amazing. I highly recommend and will use your services again. Thank you so much.

Sh
Review №25

Josh was our service tech and he was absolutely terrific. Josh called me an hour before he arrived- he explained the process and the dry time, as well as, answered all the questions I had.Great customer service and very knowledgeable about his profession.

Am
Review №26

Stanley Steamer made it very easy for me to get my homes carpets cleaned. Online booking and confirmation were simple and easy to use. Their website also allowed me to quickly estimate my costs without hidden fees.The staff who helped me the day of the cleaning were great as well, getting the work done quickly but thoroughly. They also explained that they clean area rugs, which I may take advantage of in the future. I highly recommend Stanley Steamer to anyone looking for help cleaning their homes carpets.

El
Review №27

I am very pleased with work that was done to my carpets. They look amazing! The two technicians that performed the work were very professional and very polite. My overall experience was great! I will definitely use your services in the future and recommend to all of my friends! Definitely five star work.

Ja
Review №28

Great experience! The outcome is amazing! Highly recommend & would definitely use again. Thank you for going above & beyond!

er
Review №29

Paid over $300 for 3 bedrooms to be cleaned. High traffic areas looked worse and had to pay extra for deodorizer per room. Start to finish they were here for 15 minutes. Carpet dried looked worse then before. I called explained they spent less then 6 minutes in each room. They came back out the next day werent here long at all and still smelled horrible and floors looked one different. For $300 I was beyond angry. Never heard back from the company and never got my money back.

Da
Review №30

Speedy and professional. Happy with the results!

Ap
Review №31

Took a chance on looking for same day service carpet cleaners (since our house is hitting the market tomorrow) and found a Noon to 4PM appt slot available...I booked this appt at 12:35PM. They arrived on time and did a great job! The cleaners were polite, professional and efficient. Also, I found a 10% off discount code online (WELCOME), which leaves me a very satisfied customer!!

Le
Review №32

Danny was awesome! Very polite and efficient! Made sure we totally understood the service and allowed us to view, monitor, and approve before leaving. Thank you!

Su
Review №33

I should have stayed and watched everything they did. I asked them to clean under and beds and they said they had plenty of room. Happened to notice that night when I dropped a kleenex.......it had not been cleaned at all. They did the kitchen tile at a outrageous fee and I went back and picked up lint and dirt he had left and showed him. He said that much have come back on the kitchen table he moved back in. I was watching this from the living room expecting him to buff it again. It was there from the time he started. Also had two bangs in the wall where paint was like a hole. I would not recommend them to anyone again. I had used them in the past and the same older man took pride in his work and I would ask from him and son . We are in the Spring TX area.

Ev
Review №34

Hot dang, he was fast, my 20 year old sofas has another 20 years of life. Carpet is over 30 years, like new! Very professional. Saving me from buying anything new. Highly Recommended.

Gi
Review №35

My living room carpet was sticky and dusty with small stains from an old chihuahua with bad eyes and a weak bladder. I’ve tried renting the Rug Dr on several occasions over the years but I decided to call for professional help. The guys came in and had everything visibly cleaner in under an hour. They were very responsible, respectful and thorough. They even arrived early! I would use Stanley Steemer again.

Th
Review №36

Had a wear stain where an old big screen TV once sat. They cleaned the area.....at least that is what I thought. The stain was still there, my wife use resolve to get the stain out. So.....if you have an area that requires more elbow grease, recommend you pre-treat the area before Stanley arrive.

Ra
Review №37

This was the first time we’ve used Stanley Steemer & our experience was really good. The Technician we had was really good & worked hard on our carpets.We have small dogs & some high traffic areas that needed some attention.Our Technician was able to remove some spots that we were not able to do with our carpet cleaner. We received a text when our Technician was heading our way & the booking of the appointment was also very easy.I would say the service was as advertised & very professional.I wanted to personally thank our Technician & I believe his name was Danny.My wife was happy so I’m truly great full & really appreciate the help & I wanted to make sure we recognize good work.Thank You Stanley Steemer

lu
Review №38

Absolutely wonderful carpet cleaning experience. As a mother of young children carpet stains happen frequently. Stanley Steemer crew came in work diligently and removed all stains and left no trace. Highly recommend as worth the price!

Ma
Review №39

Josh and his helper did a great job. They were both very courteous. Everything looks great. Thank you Stanley Steamer

Pr
Review №40

I have a black and yellow floral area rug t .hat had been literally destroyed by my German Shepherds with their hair shedding. Needless, to say, they are no longer in the house. My rug was brought back to its original design color. It is bright and colorful. The black is back to its original color, not gray and the yellow is like the sun. The guys did a great job. Neat and efficient. Thanks Stanley Steemer for a good job

Kr
Review №41

Michael H did an excellent and thorough job cleaning our dirty old carpets! They look brand new. Will use again and highly recommend.

M
Review №42

On time and very professional air duct cleaning. If i could make observation, I would make sure they pick up trash and left over material after completing job

Sc
Review №43

Crew showed up, went straight to work. Bert polite and attentive. Left everything clean and smelling fresh

Ne
Review №44

We had a great experience with Miguel & Angel! They work great as a team, & i was amazed at how quickly everything was done. They were very careful to explain everything, & it turned out better than we thought it would. They did the entryway tike, & the difference was night & day! DEFINITELY would use again!

Eu
Review №45

Very professional and thorough. Two oriental rugs sustained damage from busted water pipes. They were able to clean one rug. The other rug cleaning was not successful and they did not charge despite the effort. They also cleaned tile floors in two rooms and look great.

SA
Review №46

Excellent service! Completely removed a large coffee stain. Will definitely use them again!

Le
Review №47

I wouldnt use any body else to clean my stuff.They do a GREAT job everytime!They send friendly capable people to your home.They always bring everything back to new and fresh.I recommend them to all my family and friends and co-workers.

Je
Review №48

All I know is I had a worker named Sam come in my home and completely transformed my flooring, I didnt even know it could look that good ! Best service and prices EVER

NA
Review №49

The crew that came out was wonderful and did a great job!I would have appreciated knowing beforehand that my coupon from Stanley Steemer that is found in the valupak would not be accepted however.

De
Review №50

These guys were phenomenal and so kind. My carpet look great, they removed the stains like nothing and made the carpet look like new. Wonderful job

Ch
Review №51

Tray and Ivan did a great job. They were very courteous and did a wonderful job.I have already recommended your company and Tray and Ivan to my friend in the Woodlands.Thank you

Ro
Review №52

They were efficient and professional. Their results were excellent.

Cy
Review №53

Came very quickly and performed and excellent job. I will always call Stanley Steamer. Have used them anytime I need carpet cleaned. They are quick and courteous and do a great professional job.

Ro
Review №54

Michael and James did a great job communicating and performing a 5 star service would use them again

Ba
Review №55

Very professional, courteous, through. and trustworthy. Thank you very much

Am
Review №56

Reginald and his partner were awesome! Very respectful of my wishes of using shoe covers and hand sanitizer when they came in, and they went right to work. I watched for a while and was amazed of all the dirt lifting from my sofa and it’s look after. They were fast and efficient, as well! I feel like I just got a brand new couch with the work they did! The price was affordable, compared to other companies. Would recommend to anyone! Amazing job!

Ad
Review №57

Good service, just cost very high, I was told 85.00, when he finished in 35min. I was told 135.00. Will not be calling again!!!

ir
Review №58

They cleaned so well and promptly! But what made the experience awesome was I asked them to clean some areas they had missed and they did it. They were really great guys!

Br
Review №59

I’d chose this company again as well as refer a friend. Terrel was awesome! Very knowledgeable and professional. Great job.

Ca
Review №60

My husband and I are in Houston to help my father-in-law with his house. We will need to replace the carpet in his living room in the near future, but we wanted to have it cleaned to get by. We were not optimistic. Danny was so very professional. He explained what he would try, but he did not make any promises, which considering the condition of the carpet, was very appropriate. When he was about halfway finished he called us over to take a look so we could see the difference. Oh my word! What a difference! It wasn’t just that we were pleased with the results, it was how professional and kind Danny was. After a week of helping my father-in-law, that kind of grace was so very appreciated!

Me
Review №61

I booked a carpet cleaning for my clients move in service due to my company being unable to provide that service(schedule completely booked but I wanted to accommodate them anyway). Upon doing so I requested and agreed to a certain time/date for SS to to arrive. When the day came I reached out to my client for an update on how her cleaning went and to see if she was satisfied.She then let me know that no one had called or shown up(this was the 2nd time I’ve had this occur btw). I reached out to SS and long story short not even the representative knew that no one had not shown nor called my client or myself. I basically got the run around until I reached corporate and still had to wait until the next day for someone to reach out to me. Kelly(from corporate office I’m assuming) reached out and provided a complimentary gift card for $60 which I’m thankful because I was paying for the cleaning out of pocket. However I did pay the balance and I let it be known that the service was unacceptable and not only did it cause me to look bad, it caused SS to lose a client. My client was grateful that I went out of my way for them but overall was disappointed that no one communicated and let us know the driver wouldn’t be arriving. The excuse given was “the truck broke down” but when I spoke to the representative they showed no call in from the driver saying they were stranded nor did the driver EVER reach out to me or the family scheduled to receive services. When asked what time they would arrive the driver simply told the rep that “it would be SOMETIME during the evening”.Sometime is not an answer and overall that drivers communication needs improvement. I booked for SS to arrive between 12/4pm, I reached out to clients shortly before 5pm for an update which was more than enough time to let us know they wouldn’t arrive at the scheduled time.

Ch
Review №62

I could not hav asked for a more courteous and professional crew of guys. They did an amazing job. Im very happy with my service I received.

jo
Review №63

Stanley Steemer did a very good. Job on clean my furniture I was so pleased with there wor and I would fully recommend them to anyone who need there service.Thank youJohn Statin

El
Review №64

Technicians were polite and informative. They worked quickly and efficiently. Some stains were not able to be removed.

be
Review №65

They did a really good job, will be using your service again .Thank you

Wi
Review №66

The technicians were very polite. The procedure was explained to us in detail. They asked for our input and made sure the steps were okay with us. We were frequently asked if we had any questions. The quality of work was excellent.

St
Review №67

Michael was very professional and courtesy was on point. He was on time even waited for me. He was fast and my carpet looks amazing. Thanks for the great job today and I will continue to use this company and recommend to friends & family. Awesome job Michael you need a raise!

JU
Review №68

This was first time to use Stanley Steamer. Got an appointment for 2 days, arrived within scheduled time, courteous, knowledgeable, I paid the price that was quoted. Very happy with experience will use again and recommend to others.

Ho
Review №69

The cleaner guys were super friendly. They were fast and did a great job. Thanks!

Pa
Review №70

Very prompt and good service. They stayed right together till finished. Our recliners lookGreat now! Will call again!

La
Review №71

The tiles look so much better! Moving into our new home after it had been sitting for over a year untouched and who knows how long before that they were cleaned. Terrell was very nice and friendly, he did a great job! Thanks again!

Di
Review №72

The work was done well and on time. The telephone estimate was incorrect. Very unhappy to have paid more than I was quoted!

Ja
Review №73

Really liked the service. They cleaned my cloth couch and love seat and it looks great.

Le
Review №74

I had a great experience with my visit. Technician came out by the name of Jonas, his work quality match his professionalism. I had him to clean stairs and master bedroom and it’s was filthy! By the time I made a sandwich in the kitchen for lunch he was done! I thought he was joking, I went too see and it was brand new again! Thanks for the service, and I will use again in the future!

Ca
Review №75

This was the first time I used Stanley Steamer after shopping around for someone to help after the ice storm we had with broken pipes and lots of damage. Michael arrived to see the damage and let me know if they could clean my damaged area rugs. He said there would not be a problem and he could clean them while there. He was fast, thorough, explained the process ongoing, professional, and very well-mannered and kind. I would recommend Stanley Steamer to anyone and I will use them again!

Ch
Review №76

Very fast service. Timely and efficient. Good work.

Mi
Review №77

The tech was nice and they finished pretty quick but they didn’t put the sectional back together after disassembling it. To me that was a little lazy

Vi
Review №78

Excellent service, thank you! Looks beautiful.

Vi
Review №79

Excellent service. The gentlemen were very professional and respectful. My carpet looks brand new.

Sh
Review №80

I was truly upset at the way our tile floor looked after Stanley Steemer finished cleaning and sealing it. I called and complained and at NO additional charge they came back out. My floor looks great! Thank you to Sebastian the tech that came out.Our floors look amazing!S. Jones

Na
Review №81

I received tile cleaning and grout painting in my living, dining, kitchen, and both bathrooms. I give all things I liked above was for Nicholas, great guy. Thanks again Nick👍🏽👍🏽

Co
Review №82

Armany did an amazing job! Very satisfied with our carpet cleaning.

Be
Review №83

Job was to clean tile and seal kitchen. Very polite and professional. Kitchen tile much cleaner than entry. Think additional time should have been taken on entry hall. Quality technicians. Good value.

To
Review №84

LOVE THE GUYS U SENT THIS TIME WILL ASK FOR THEM FOR NOW ON

Ke
Review №85

Room was nice, had to keep going to to the front desk for things that were not stocked, (paper cups washclothes, soap) Bistro is overpriced and food is only so so. Too many food options nearby to subject yourself to sub par food and service.. this is just a warning and not the hotels fault.

Te
Review №86

Experience was positive. Communicated clearly service was fast. Would use again in the future!

As
Review №87

My dog got sick all over our carpet, we called Stanley steamers and they sent Jose out. He was right on time, and did a great job. Unfortunately it still smelled the next day, So I called them back and they sent him out again. He retreated the carpet and it smells great, looks great and feels great! I’m super happy with their service and customer satisfaction that they would send him out to re-treat our carpet! I really recommend Stanley steamers if you ever need your floors cleaned!

Ro
Review №88

Personable, professional, representative did a goodJob. The only issue was the Stanley Steemer truck had a leak that caused my neighbor to report the company to authorities. The representative was not at fault for the truck issue.

Ka
Review №89

I would HIGHLY RECOMMEND this gentleman and his apprentice for ALL services! So extremely professional, efficient, and did a thorough job of making our carpets beautiful again. In fact, I will be calling in for another appointment to have our subway tile in the enclosed glass shower cleaned.Thank you for the excellent service.

Ma
Review №90

They were done in 45 minutes. Carpets are clean and deodorized. My daughter was very happy with the work

He
Review №91

Very professional and courteous.. I will recommend And use again .

Si
Review №92

Gentlemen were very professional, they did a great job cleaning the carpet while heavy stains were removed. The deodorizer smelled so good! Will definitely have Stanley Steemer back for continued services.

Au
Review №93

The workers were very professional and polite.

Al
Review №94

They did an amazing job cleaning my air ducts. However, technicians should be thought to clean up mess off floors and at least cover beds.

An
Review №95

Mr. Refinald and Mr. Courtney were very professional. I showed them where the job was to be done, and the immediately went out got the needed equipment and didnt linger or anything. They got right to work. I appreciate their effort to help me with my needed cleaning. It was the first time this carpet was ever cleaned, and it feels so much better now!! Thank you Stanley Steamer!!

Ca
Review №96

I was able to find everything I was looking for and more. Lol, its Walmart.

Jo
Review №97

I have used Stanley Steamer for years. They always do a great job cleaning my carpets!

Ma
Review №98

It was way too expensive! My husband will be taking care of our hardwood from now on unless we find a vendor who is more economical!

An
Review №99

Danny and David were courteous, professional and knowledgeable. I highly recommend Stanley Steamer!!Thank you!!

Pa
Review №100

They were polite and did a good job cleaning carpet.

Information
44 Photos
100 Comments
4.7 Rating
  • Address:13225 Farm to Market Rd 529, Houston, TX 77041, United States
  • Site:https://stanleysteemer.com/location-details/Houston-TX/204?utm_source=google&utm_medium=organic&utm_campaign=gmb_ws
  • Phone:+1 713-896-4688
Categories
  • Carpet cleaning service
  • Air duct cleaning service
  • Cleaners
  • Commercial cleaning service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Service options
  • Online estimates:Yes
Similar organizations