No wonder this company has 3 stars. Would not recommend affinity carpet cleaning to anyone after our last experience with them. Left stains everywhere that were not there before they came to clean and then lied about it! Never again...

It is understandable you would need to park close to a building. Taking up both the handicap spot and the walkway is not the best place to park.What happens when grandma comes home and has to walk in the 100° heat all the way across the parking lot with her broken hip? Great advertising for Affinity.Next time you come you should ask the office to reserve a spot for you.

Have used this company for years and they are always the best priced in the Houston area. The staff is friendlt and efficient with whatever task you throw their way.

Older Latino man was carpet cleaning at our apt complex above us and he was by far a nuisance. I mean the banging and stomping was very hard vibrating the floor under us. He looked upset or frustrated to be here that day. It was more than just a normal stomp, we thought he was moving heavy furniture and dropping it but the room was clear of any appliances and furniture. When he left i only saw him with a long stem cleaner tool hooked to the van. (nothing heavy that could make that very distributive noise. He didnt have respect for the residents of the complex at all! It was an awful experience me and my family had to go threw. Not a service provider i would recommend. Also dumped lots of dirty water from his machine on our parking spot right in front of my apt leaving hair, dirt, rubberbands and after it dried it left a gross stain with the mess in it.

Stains didnt come out. If you have animals, beware, product WAY too strong smelling. Nice people though.

They will dump their fluids in your storm drains, I need to get plates. This a daily occurrence at my apartment complex.

Love this company always friendly and do amazing work!