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Joe Myers Toyota
19010 Northwest Fwy, Houston, TX 77065, United States
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Joe Myers Toyota

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Do
Review №1

This is a great place to buy a car. Kody was a great salesman very helpful, any car I wanted to see he had it pulled up so we could check it out. He wasn’t pushy only wanted to please which made it that much easier in making a decision. He’s a mathematician his degree is in civil engineering and he could really crunch the numbers. I really liked my finance guy he was brilliant as well very straight forward gave us some good advice on warranty packages & suggested some great gap insurance. He made something that could have taken hours to be clear and concise I appreciated that it was a pleasure working with him.

Je
Review №2

After finishing nursing school and having a really old vehicle, I was very hesitant of what kind of car I wanted. I decided to do some research and saw that they had a Toyota RAV4 which is a great vehicle for trips and other day to day activities I do. I got to Mak Haik and was greeted by Lili. She was very attentive to my needs, and let me test drive the vehicle. She did show me other options available. Even in the midst of a pandemic, she made sure I was able to test drive the vehicle and made sure I liked it. I absolutely love my vehicle, and the service I received from her was great. She did not only help me fine what I was looking for, that fitted my lifestyle, she made sure to follow up and check in on how I was enjoying the vehicle. Excellent customer service from her. I would highly recommend y’all to go and get your auto needs with her. She is very knowledgeable, efficient and fast. Her personality is very bubbly and is very easy to talk to.

Ro
Review №3

Such a great buying experience. Carla, Tyler and Rad were really awesome to deal with and I will return to them with more business for sure.

Ca
Review №4

What an awesome experience I had buying a used car from this location. Omar and Cesar were such a great help on getting me into a vehicle I was looking for in my price range! Alberto in finance was super cool and explained every detail of what I was signing and the best warranty policy. I was super nervous at first, but so glad everything worked out for ALL OF US!

C.
Review №5

I just want to leave a review in which I never do, but I feel highly compelled to do so. Lili Tyler is one of the best sales woman I have ever dealt with. She went above and beyond to get me the vehicle I was after, especially the color. Her dealership did not have it in stock anymore but she searched all over for it. After a few days she found what I needed elsewhere and managed to get the dealerships to trade another different vehicle to acquire the one I wanted. She went above and beyond and out of her way to make sure I got what I wanted. Great energy, honest and such an easy person to talk to, real personable. If you shop here definitely get with her. She will not let you down.

Li
Review №6

Mo was our salesman, he was very nice and was able to help us purchase my dream car while staying within our budget. I came back the next day to pick it up and they had completely detailed it and gave me a full tank of gas. Everyone at the dealership was so friendly! Thanks Mo for helping us find my car, I absolutely love it!

Jo
Review №7

I drove 2 and a half hours from Austin to Houston to Joe Myers Toyota.. A truly Excellent car buying experience! From greetings at the door my my salesman Felix a true professional! No Hassell no pressure it was truly excellent! The sales manager, finance team amazing! Thank you to everyone there at Joe Meyers Toyota!!

Lo
Review №8

John Aleman did an excellent job as the service manager. He patiently answered all my questions and followed through with all my requests. I also wanted to commend the individuals that first meet you when you arrive. I will be switching my loyalty to your location even though you are 20 miles away from my home. Great experience

Ri
Review №9

How is this place still open. All car salesperson are like vultures, as soon as you step out of your car they swarm you and they dont have a single car you want in stock. Instead try to sell you leftover inventory for a high price. Dont waste your time here unless you want to waste your money.

Ir
Review №10

Jonathan Sosa is an excellent Service Advisor. I left my vehicle at Joe Myers Toyota yesterday before closing. I shared details for inspection and repair with Jonathan. Ken covered today for Jonathan and did an excellent job of following Jonathans direction to address my concern with vehicles alignment & leak. Ken informed that my vehicle needed a 4wheel alignment. My vehicle is now driving safe and I am grateful. The water leak was minor. I plan to schedule appointment at future date to check leak if necessary for repair. Thank you Jonathan Sosa & Ken for your excellence & expertise to provide your customers with the best Toyota Service & custom care.

Br
Review №11

Alex M. made my car buying experience easy and relaxing. He was very knowledgeable about the cars, and knew what car I should get based on my lifestyle and needs. I will definitely be going back just for Alex M. He is the best person I can ever recommend for a buying a new or used car.

Ka
Review №12

The service department was able to get me in quick without an appointment for a dying battery and alignment added to the mix. I was in and out in timely fashion! Great service.

D.
Review №13

Bait and switch, high pressure sales. In the initial process of deciding what vehicle I wanted to buy, I called about a vehicle on this dealers website and made a appointment to see it. I made it very clear to sales that I was undecided on what brand and model vehicle I wanted, that there were others I wanted to see before making a decision. I was informed upon arrival to see the vehicle that it was already sold. I was shown a different vehicle that was not comparable to the one that I came to see. I was repeatedly asked what can we do to get you in this vehicle today? by the salesperson and then a manager after continuing to reply that I wanted see other vehicles before making a decision. I was given pricing and finance information with interest rates starting at 10%. I actually laughed. I get that they are doing their job, but this sales approach really puts me off, not to mention the interest rate...

Ju
Review №14

Salesman Alex Masch and finance Radwan made this experience fast and easy no problems at all told them exactly what I wanted payment wise and they got me even better than I thought! Would deff recommend seeing these guys when looking for a car or truck!

Sh
Review №15

Pulled into the service area and was greeted within seconds and explained that a service representative will be with me shortly. Then the representative help me get the service needed for my car quickly and I waited in there lounge are and within 20 to 25 minutes I was told my service was done. I greatly appreciated the fast and informative response on a weekend. Kudos to the men and women who work there

Da
Review №16

Everyone I worked with was fantastic and really helpful,I have nothing but good things to say. From finding what I was looking for to getting a great deal,My car buying experience was nothing short of pleasant!10 /10 recommend!

Ay
Review №17

I must say the Joe Myers Toyota teams are amazing. Flawless customer service. A huge thanks to Alex in the sells department and also Stephen B and Mr.Vo in the service department. You guys are awesome!

El
Review №18

Ronald Garcia was very helpful in finding the car that I wanted without hesitation. He is by far the best associate I have work with in years. I will be referring everyone I know to him.

Wa
Review №19

Called for an appointment and was encouraged to walk in if I was available. Worked great; excellent service representative and work was completed faster than estimated. Very pleasant experience. Good value for the minimal time spent.

Sa
Review №20

First : this is much better dealership than other dealer in Katy.But I have realized that deciding better amongst the Toyota dealers is like making a choice between devil and deep sea.What is good about them ( comparatively) is less wait time and decision making time.What is really that you need to be careful about :Their sales tactics. I really felt like being played out or cheated. Here is how it went : one sales guy took to me to another. This new sales guy tells he will give discount, but not the rebate. The other sales guy comes in and says he will not give discount but will give the rebate.The real deal was rebate was anyways to be given. But the dealers discount was being played by these two sales guys.Though I ended up buying the RAV4 from them, I was very upset that one guy simply lied and another guy took advantage of my losing the patience.Most car sales guys play the game, but not seen people lying like this.So please be careful while dealing with the people here.Edited : He next day, manager and the sales guy apologized for their behavior.

Al
Review №21

Mr. Guillory and Dillon took very good care of me in my time of need. Again thank the service team. They made me feel welcome and were very helpful

Go
Review №22

I received excellent service from the Greeting the minute I got there, Help and information on my Dashboard to approximate time it would take etc, I was kept informed and I went to the parts Dept and He was able to assist and informed about original equipment wipers etc, very helpful, I then while waiting just mentioned to a passing by Service Director about the annoying air pressure lite on the dash, he said they’d check it out, My car was ready a half hour before promised and I went to leave a Shop Foreman stopped me so he could check out my tire pressure light, Gave great helpful information and showed how to reset it and was willing to scan it etc, but it went out and I was delighted, i went home a very happy customer, 5 Stars, from 5 different people. The Greeter, the Service Adviser, the Parts man, the Service Director and then Shop Foreman, oh and let’s not forget the mechanic, Thank you yu’all

Sk
Review №23

My service manager was extremely helpful. I appreciate that because they had to fit me into their service schedule on short notice.

Ju
Review №24

I arrived at the service department when it opened at 7am. Apparently a lot of people decided to get there before 7am. The garage was packed with cars and I waited for someone to come over. They got to me quickly and advised me on their service recommendations. The work was completed in less than an hour. Great job.

Br
Review №25

Just a heads up please check lug nuts on your tires when rotated apparently mine were all loose on all of my tires after they were serviced not too long ago. I found out after my tire was low and took it to get repaired at another tire shop that is such a safety hazard especially since this is my family car where I carry all of my kids in called and spoke to Maria to let her know only to be told to check everything when I leave when thats why we take the cars to get serviced here to have that extra security but someone is not doing their job correctly and whoever went and got serviced on the same date should seriously check on their vehicles luckily we found out before anymore damage couldve been done or worse we couldve had an accident if a tire came off our vehicle.

Da
Review №26

Exceptional customer service! I was astounding how pleasant the staff was. The moment I drove on the lot there was someone to direct me where I should park. Once Id gotten close, the gentleman was rather pleased to assist me. It was a very warm welcome. Im hard to please I must admit. However, the guys here went above and beyond to help me get into a vehicle. There were a number salesman who were extremely helpful and eager to tend to my car needs. Kelvin Helped me tremendously so much that I was able to get in and get out with a 2018 Kia Forte. May God bless both him the wonderful staff and Toyota as a corporation. I cant thank you guys enough!

Er
Review №27

I purchased a 2021 Toyota Sienna XLE through the Costo-co program, and I was very satisfied with my experience.The Cost-co rep and my sales agent, Reyes Reyes, in particular was phenomenal. Reyes was very honest, transparent, kind, patient, knowledgeable, helpful, responsive, and accessible. He made the whole process much less stressful and more pleasant than my experience at a previous Toyota dealership. I felt that he treated me like a friend, rather than merely a customer. I felt that I could trust that he was truly considering my interests and needs and not just about the bottom line. I also appreciated that the quote I received initially as part of the Cost-co program, was what I ended up paying. I would buy another car from him in the future in a heartbeat and could not recommend him more highly to my friends and family, which I plan to do so. For my next vehicle, Joe Myers Toyota will start at the top of my list, and the biggest reason will be Reyes.I also had a good experience with Isabel and Tai Tran in the financing department. I felt that they were honest and transparent and treated me with respect and patience instead of being confrontational or manipulative in pushing a product on me. Thus, I ended up purchasing an extended warranty for a good deal in large part due to the respectful way I felt treated by them. I want to thank and commend them as well.

Kh
Review №28

This is my first time at Joe Meyers and loved my experience. My service technician Jonathan Sosa was very knowledgeable, professional, friendly, and courteous. I will definitely contact him for my next appointment. Very personable.

To
Review №29

Always have a good experience here. Car is repaired right every time plus they keep me up to date with the progress.

Li
Review №30

I had an unexpected breakdown at 4:30PM on a Saturday, I was able to get a tow truck and drop off at the dealership even after service area closed. Drop off was easy. The towing service used by the dealership was great . They made the situation easier. I had my vehicle back by Monday evening. Great experience.

Cy
Review №31

This is the dealership and sales person (Alex M.) you want to go to! Alex M. in Used Sales was so incredibly helpful and patient. He went above and beyond to make my purchase smooth and easy. Phuong was great, too! Rad in Finance helped me get the best protection for my car in my budget. Thank you!

Ca
Review №32

Dylan is one of the finest service managers i have ever encountered ... the same is true for the others; they ALL, (4) (one is gone), represent Joe Myers Toyota NW 290!THANK YOU ... SIR!Note: I receive the same service for free at a dealership on Katy Freeway having purchased my vehicle there. However, i have no confidence within that service department (other than parts) ... i pay Joe Myers $100 for free service received by the other dealer.Total confidence in Joe Myers Toyota NW 290. Sometimes what appears free is not free at all.

Th
Review №33

Bought my new 2021 Toyota Sienna from here. The staff was awesome! I called ahead and told them what vehicle I wanted that I viewed on their website. They had it cleaned and waiting on me when I arrived for my appointment. I had my own financing. They did offer me their Toyota financing but I declined and they were not pushy about it. I was in and out in about 2 hrs. Overall was an awesome experience!!

Am
Review №34

I met with staff Corey, unlike other sales agents, he did his best to get me best price with lowest interest rate possible . He is an honest person and i am satisfied with having deal with Corey. I had a really poor credit. I recommend ask for Corey to take care of you. You won’t regret. I’m 26 years old college student so Corey spend more than 1 hour to work for lowest interest possible for me. He is also honored veteran who just returned from duty. Choose Corey 👌🏻

Jo
Review №35

The service experience was excellent. To bad I forgot his name but he has great customer service

Wa
Review №36

Same great service that I have come to expect from Joe Meyers Toyota, they never disappoint. Service department always performs at 100% and service I TRUST.

Be
Review №37

Mr.Ernesto Montemayor is the first person l meet and he is very professional in dealing with all my inquiries.He is very accommodating .

Br
Review №38

Let me start by saying Stacy my sales person was awesome. It took me a couple of months before deciding to buy. He worked with me, did a personal video for me, even helped me get out the door because i work night shift. I love my four runner. Night shade edition.

Ar
Review №39

Every time I take either of my vehicles Stephen is always so great. Timing is great and customer service experience is great with him. Next time y’all ask for him, he really understands his customers and try’s to work with them. Thumbs up 👍🏼

Ni
Review №40

My whole experience here was great! After a couple of weeks looking for a car after someone totaled my last car, Jean Rodriguez was extremely helpful and cut me an amazing deal for my new car. Everyone needs to go here!

Ta
Review №41

Really great people working here who are very kind and always available for assistance. Patrick helped me find the perfect car and Bret helped me with the finances. All in all a great experience for buying my first car!

Fc
Review №42

Brandy was very helpful! I was pleased with her knowledge and her excellent customer service. She was fast, and gave very thorough explanation of what the entire process was going to be and she made sure to keep me updated with my vehicles status during the service. I will be scheduling all my future services through her. Thank You Brandy German!!

Hu
Review №43

I came in to fix fuel injector recall issue. Ken B. ordered the part and scheduled me once it was in. He already had the rental lined up and made it easy breezy. Even went over the cause of the louder than normal road sound. Great experience.

De
Review №44

Im happy with the service I received today. The work was completed within the time frame I was told. My advisor, Stephen, was very kind and helpful. He also took action to complete some recall work I needed, it is much appreciated!

Lo
Review №45

Came into Houston to help my daughter (recently employed in Houston) buy her first new car. The limited availability of new cars is a bummer but Mike Gundy at Joe Myers Toyota was a professional and fair guy to deal with. We had to wait a couple weeks for the exact color and style she wanted and Mike worked his magic to make that happen. I want to thank the whole team at Joe Myers Toyota for showing my daughter buying a car can absolutely be a positive and fair experience. Special Thanks to Mike from one Dad to another for treating us like family.

Di
Review №46

This was my second time in this location. I was there for Oil Change. Staff is professional and friendly. Waiting area is spacious and clean.Both appointments have been with Jonathan Sosa; he is great at listening to all of my concerns. Today I also needed to price a part and he quickly took care of that.Many thanks for such excellent service! I will continue visiting this location.

Ro
Review №47

Great experience at Joe Myers Toyota today! Service was excellent, Adviser John Archer was very thorough, efficient and professional, he answered all my questions and my cars service maintenance was completed in record time. Very impressed, will definitely be back and will recommend to others. -Rosemary Selvidge

Jo
Review №48

Alexis Reyes, Alberto Hernandez, Razek Ahmed, and Isabel VegaCould not explain to me what the useless extended warranty was before and after I bought my car. On top of that they did not help me out when I went to the dealership to ask how I can get this removed from the loan.No one explained to me that I could have bought my car without the useless $3830 fee! I was just told to sign with no explanation of it. When I went today, Razek Ahmed told me that it could not be removed, then later I asked Alberto and he said that it can be removed, but that I had to do it myself. (I appreciate it).After going over the financing website I found out how to get it removed and Ill have to go to the dealership again after sending a letter to the financing company stating that Im cancelling the $3830 extended warranty fee.I just wanted honesty, but no one could explain to me one simple contract agreement when buying the car. Now I have to go through a whole long waiting process to get something removed that could have been avoided if explained correctly from 5 different employees.

Ka
Review №49

TOYOTA HAS ALWAYS BEEN GREAT TO US! But this time.. they were beyond great! Big big thank you to Patrick Grimm for helping us find something we liked! I went in looking for something I didnt really much like but I thought I needed it for my family. But instead Patrick was great at showing us something we LIKED and NEEDED. Patrick made this possible for us & we are beyond grateful. Toyota Financial & JOE MYERS TOYOTA thank you for everything! Even Kevin in Finance was beyond helpful & very understanding did everything possible for us!

Ru
Review №50

Went in for an oil change and everything was done so quickly. My service advisor was awesome and gave me alot of information about my vehicle. I had other things done to my vehicle. I will definitely be going back

Mi
Review №51

I was very impressed with how easy it was to deal with the staff at Joe Myers Toyota. They where up front, honest and gave me what I needed to make the best decision. I felt that they where looking to make longtime return customer relations instead of just getting a quick sale. I inevitably decided to not purchase a vehicle at this time, for only financial reasons; however, I will 100% go back to Joe Myers in the future when I am ready to proceed. I hope the fact that I am providing a positive review, while not have completing a purchase does carry weight. Its easy to write reviews when you are on the high of a new purchase, and angry with an issue. Its not often people review a business just because they had such a good experience without a desired outcome.I have been a lifelong Ford buyer, and I can honestly say that I will be a convert soon.

Sc
Review №52

Historically, times could not be worse to purchase a car. You wouldnt have known it during this purchase! Everything thing went smoothly. The sales and finance staff was fantastic. We never felt pressured in any way.This was our 5th new car purchase in the last 17 years. It was our first with Joe Myers, but certainly not our last!

Sh
Review №53

Kody and Luis Tolcdo helped me a lot to get my vehicleThanks for all

Ca
Review №54

This was my first time car buying experience and Joe Myers exceeded my expectations. Quentin my sales guy and Kevin in financing were both extremely helpful and everybody we came into contact with was friendly and accommodating! Would definitely recommend Joe Myer Toyota to friends and family! Thank you again for the wonderful car buying experience! Love my new RAV4!

me
Review №55

Honestly…. I’m never coming here again. The only reason I even resorted back here for service was because my usual mechanic was out of town. I brought in my car for a general diagnostic. I had my car towed in due to belief that my head gasket was blown. I had other issues with car, none that correlated with the engine issue, so I wanted to get them diagnosed so I could fix them all at once when my usual mechanic was back in town. That did not happen…. They had my car for almost a week “diagnosing issues”. I got a call telling me my car needed more tests after around 4 days of them having the car. They told me they had to be sure my head gasket was blown by doing a leak down and compression test even though I was worried it would further damage my engine. After two days they finally called me and just told me my car just needed to be towed away and there was nothing they could or would do to help me. I went to pick up my car and they had “magically” lost all my test results. I asked about any other issues because my other mechanic told me I probably needed a new fuel pump. They said they hadn’t looked at anything but the engine… so I was very confused why they had it so long. They sent me away with just an invoice and wouldn’t tell me any issues they had found. It makes me wonder if they even did anything at all, or if they screwed something up more in the process. I called for weeks trying to get my test results from the compression tests and every time they hung up on me or put me on hold for 20+ mins only to tell me there was no one I could talk to. Seriously considering getting my attorney involved.

Sa
Review №56

I had an excellent car buying experience at Joe Myers Toyota. Alex A had product knowledge, friendly and professional. I love my new truck!

Th
Review №57

I have always been treated with respect and kindness when taking my car for service. The service staff are very professional, courteous and friendly. They really take care of their clients and are mindful of our needs and time. I appreciate their honesty and willingness to honor service coupons.

Ge
Review №58

The automotive agent did a fantastic job explaining the necessary needs of my vehicle and took his time to make sure everything was tip-top! Highly recommend to any of my family members. Will be back for my future vehicle needs.

Ve
Review №59

Last weekend I drove 250 miles to Houston to buy a car. It was the best most reasonable car buying experience of my life. These folks did their job well and not for a minute did I feel any pressure, or like anyone was trying to add in something extra, or hard sell me on something I didn’t want (my normal used car experience). If you want a good deal I highly recommend Joe Myers Toyota!

Ph
Review №60

Great place to buy a car or get a car repaired. They are very professional and uphold their standards and work ethic. Also fix vehicles on the fly if you are needing a quick turnaround on your car or truck! I highly recommend this business. They are very reputable.

Je
Review №61

Service advisor Mr. Borne very laid back, very efficient, excellent customer service. Vehicle was ready faster than I expected. Been a 14 year service customer, still loving the service my family of 3 vehicles get.

Al
Review №62

Noe and Elizabeth were so helpful! It was a quick and helpful process unlike other dealerships that have you there for hours waiting for a response. Would recommend asking for Elizabeth who is kind and very sweet!

Mi
Review №63

I had a terrific experience buying new car. The sales team, trade in appraisal, and finance department were all quick, accurate and professional. Truly the best car buying experience I have had to date. Thanks again!

An
Review №64

The staff at Joe Myers made the buying experience great! It was easy, no hassle, no run around. I love my new car! Thanks!

Em
Review №65

Everyone I spoke with was super kind and very helpful through the whole process. Had another close family friend but a vehicle here as well, they recommended I check it out. DaMonte was our sales guy and he was great!

Ji
Review №66

I dropped off my wife’s Highlander about 5 on Tuesday and received a call from my service advisor about 11 Wednesday morning telling me the car was ready.. Great service and customer experience. Thank you!

Ke
Review №67

The used car department worked with me to get me a used 4 runner in less than ideal conditions. I live out of town and had to put more month down than intended. If they did not keep trying, I would not have been able to purchase this vehicle. Thank you! My daughter is going to love this 4 Runner!

Ja
Review №68

Let me start off by saying Tony is amazing. I have been an service advisor for 11 years and he made me feel welcoming unlike the last time. Honestly after my last service visit, I really didnt want to go back but luckily I was referred to Tony and he lived up to his reputation. Once again thank you Tony!! 5 star service hands down!!!

Je
Review №69

Bait and switch. Called about a car, said they had it. Walked in the door they said if sold only moments ago. Dont trust these guys. And in response to the comment by the owner... Ha ha ha ha ha ha ha ha ha! Fire your employees if youre serious about gaining trust in the community.

Ch
Review №70

Demont and Frank helped me buy my first car and they were so professional and helpful - I couldn’t have asked for a better experience.

Ja
Review №71

Fast, courteous service. Felt like they valued my time. Did not sit waiting on oil change for hour! Much better than other deals hip service centers. Dillon was a super fast and friendly!

Fr
Review №72

Very speedy oil change and was very happy with the service.

Li
Review №73

I chose Joe Myers based on a referral from the Costco Auto program. I was skeptical about how this process would go. I WOULD DEFINITELY GO HERE AGAIN! It was a VERY good experience. David was a great sales associate and notified me when a van was available on the lot since very few new cars are being delivered at present due to the chip shortage. Even though I didnt think I wanted a green Sienna, he called me and I came to check out the new features. I loved it. David was very patient as we reviewed the numbers for the COSTCO Auto Program discounts and I checked my several financing options, both private, thru the bank and with Toyota Financial. Kevin, from FINANCE, was also very polite and helpful going beyond what would have been expected by securing a lower loan rate.

Ka
Review №74

I’m so grateful for Miguel Otero. He’s always very serviceable and always helps me get what I need for my car. Thank you Don Miguel

Ja
Review №75

Best Toyota dealership I love to go in there all the staff is busy working.My opinion people should go there and give them business for the best service and hospitality.Thanks Joe Myres Toyota you guys are the best and blessed by the best. God bless you and keep it up 👍🏻Dillon is the best customer service representative he definitely deserve a raise or higher position 👌🏻👍🏻

Br
Review №76

I was very pleased on how my Service Agent Francisco handled my needs. I haven’t always received genuine aid; however, many of my visit have been pleasant. Nonetheless, Francisco definitely stood out as it relates to any of my prior visits. He showed that going above and beyond exhibits SERVICE EXCELLENCE!

Co
Review №77

Very good experience. Patrick and Lance took great care in understanding our needs, finding the right truck, and executing our paperwork timely and with ease. Great professional service. Thank you guys!

Ma
Review №78

RUN RUN RUN away from this place!!!!! I went to this establishment to get my oil changed. Once they charged me almost $100 for an oil change, I noticed the next morning after several hours of errands that most of the oil had leaked onto my driveway. I checked my oil, to which There was none. I immediately stopped driving my vehicle, called the service manager, he sent out a tech to fill the oil and take my vehicle back to the dealership. After blaming me for the leak, they fixed what THEY broke; however, they still chargers me the $100 for possibly ruining my vehicle. Horrible horrible place! Drive the extra miles and go to another dealership unless you want to possibly deal with having to replace an entire engine because of their negligence! And just FYI my vehicle never ever leaked oil until they got their hands on my car.

Pe
Review №79

It was a pleasure to get in and out of a service department in approximately 30 mins. Great staff and service. The facility provided excellent service

A
Review №80

I came by your dealership yesterday to test drive a vehicle. Sales rep Kody let me know the vehicle was available for a test drive and that I should come at 9:30am. (This was after being badgered to come in days before I actually wanted to.) I show up at 9:30 and he isnt around. Finally he shows up and tells me the car he told was available the day before is now in the body shop. Instead of letting me know the car was in the body shop when it happened, he did not let me know until I showed up at the dealership. So I drove 30 minutes one way yesterday just to be told the car I wanted to test drive was not available. My time and energy were completely disrespected. And to make matters worse, he decided to try to upsell me to a different car that was $5,000 more than the car I wanted. So I feel like was a ploy to get me to buy a more expensive car so he could get a bigger commission. I am extremely dissatisfied by the way I was treated and how my time and money were wasted.

al
Review №81

Mr. Archer in the parts and service area was efficient, helpful, and nice. Definitely appreciate his talk through of what my car needed. Thank you.

Mo
Review №82

Steve was amazing! I will definitely come back and get to him for future service. 10/10 service!!

Yo
Review №83

We had the BEST experience with the wonderful workers of Toyota. Marcos and Jonathan were on top of everything and so very, very helpful! And Luis was wonderful in helping us get to where we needed to be. Thank you all so much! These guys are amazing!

Al
Review №84

Mr Steeven did an outstanding job. Very professional and experienced. Did not wait for too longue for full service, tire rotation and inspection. TEAM are friendly you feel valued...

Ma
Review №85

Your rep. Mr Dillon was very nice and arranged for a car rental for free which I did not know about and that, helped a lot in keeping life going plus, the rental was a luxury Lincoln Navigator! by pure chance that was all Enterprise had! It was an awesome experience for my 13 year old daughter and her friends! It felt like a vacation!!! Thanks Joe Myers Toyota... and may All your customers be happy ones:) Oh yes, my Sequoia is running very smoothly after the service. Thanks again

Gi
Review №86

Sales staff was very nice and considerate towards my wants and needs even before meeting me. He sent me pictures and a video of the truck before it was posted on website. Overall great experience minus the finance department but when are they ever nice LOL. Still got me a heck of a deal and I’m great full.

Gr
Review №87

I was a walk in customer. I forgot to set an appointment and so I just walked in. The employee was super helpful and gave me an estimate of how long it would take and he was right on target. After the car was serviced he explained what they found. I appreciated how fast they did the work.

An
Review №88

Be careful with the used mechanical protection plans…. First they try to add them as a purchase expense. If you notice that then they tell you you can cancel anytime. It is a scam I tried to cancel it and got refunded les than 40% of the price. By the way I tried to use the plan and they did not cover anything stating that it was a prior damage, wtf….. what will you cover FUTURE DAMAGE???? Do not take it… it is a waste of money. If you are buying used you always have a risk of something, but just fix it yourself…. I had to do that

An
Review №89

Tony, the service manager is the bomb! I can always trust that Joe Myers technicians will maintain and repair my truck correctly.

An
Review №90

This was my first experience at the Service Center...and it was great...the facility it self was nice open and clean...John A...was super... professional and polite.

Br
Review №91

Ask for Stacy you will not regret it. He took great care of me and never tried to push me into something I didnt want. Instead he had patience and found the vehicle I wanted. The whole dealership experience down to financing was better than any other Ive been to.

Jo
Review №92

I scheduled my maintenance service online and John helped me! Very polite and got right on the maintenance, when I arrived! Comfortable waiting area and before I knew it, John said my van was ready!!

Pa
Review №93

I always appreciate JMT staff’s careful explanations about what my car needs to keep me on wheels. JMT doesn’t take your presence for granted. They don’t sugar-coat anything … which is helpful when making costly decisions. This style works for me… and my vehicle. AND.. Thanks for bringing back shuttle service!!

Jo
Review №94

Great customer service!! Rowan goes far and beyond to get the deal done. His team really puts in the work to make sure the customer is 100% satisfied.

ma
Review №95

I went 30 min before my appointment to service my car ND was outta there in 40 min...I was surprised how fast they got done. Excellent service at a timely manner.....also, they are very professional and polite.......thank you

To
Review №96

Tony G is the Best!!! He always render Great Customer Service every time I come. I also hear it from other people that I run into from outside of Toyota. It is good to know that He is consistent. He is always in a Happy Mood which sets my day. 😊

Ne
Review №97

My car was brought in for scheduled service oil change, tire check and diagnostics. The service was completed within the time . The advisor did a satisfactory service. Thank you

Ul
Review №98

This is the fastest oil/filter change and tire rotation service I’ve ever had. I did not have an appointment and I was out of there faster than times I’ve had an appointment at other dealerships. This is now the only place I will service my Toyota’s.

Ro
Review №99

Good experience. Thank you Steve for your attention. Was trying to find a good Toyota Dealership because mine (Sterling McCall South West Freeway) is garbage, too many issues and once they sell you the car you are nothing to them, mainly the service department is trash. I am gonna be coming back soon. Thanks.

An
Review №100

I used to take my car to Jiffy Lube until I realized I was actually paying more there than the dealership. I’ve had nothing but positive experiences with Joe Meyers. This is the ONLY Toyota dealership I will ever take my car to. My service rep is Jonathan Sosa and he’s amazing. He’s always answers all of my questions. I also love the fact that they provide free shuttle services when your are are being serviced.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:19010 Northwest Fwy, Houston, TX 77065, United States
  • Site:https://joemyerstoyota.com/?utm_source=google&utm_medium=listing&utm_campaign=google-my-business
  • Phone:+1 281-973-5306
Categories
  • Car leasing service
  • Car dealer
  • Toyota dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–9pm
  • Wednesday:7am–9pm
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:7am–9pm
  • Sunday:Closed
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • NFC mobile payments:Yes
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