Extra space was absolutely excellent. Jimmy was a lifesaver today! Everyone was courteous and kind and the safety features give me peace of mind.

Jimmy was excellent! Exceptional customer service and professionalism! I’m new in town and booked the unit without touring the facility while still out of state. When I arrived Jimmy walked me through the facility and told me everything I need to know. I had trouble with my access code and he took the time to figure out what the issue was and reset it to make sure I was able to access the elevators. I also had movers storing some of my things here and he informed me of the best route to have the movers take and even wrote out temporary codes for them to use to access the facility. This location is great and I’m happy to store here.

There are many storage places to choose from but I wouldn’t look any further than this place. Reasonably priced units that are clean and climate controlled. The girls in the front office are phenomenal -particularly Jessica-and the best part is that it’s not just storage! You can pick up boxes, tape, packing supplies, storage bags, and the girls recommendations were spot on. Can’t go wrong here.

They are very kind and informative... Jessica is amazing. She took the time to show us the storage room and she was very patient. I felt really safe there!

Nice, clean and affordable place to storage our valuables and great quality on boxes, super tough and nice

Great service, great space, great price. Jimmy did right by me.

The assistant site manager Jimmy Davis was excellent! he really helped me and my movers get my personal items into the unit with ease. I highly recommend working with him.

Very clean and well maintained facility. Jimmy was very informative.

Clean storage units and very helpful staff. Easy access location off road and very fair pricing as they honor the rates advertised online. Very satisfied customer

Clean and safe! Great customer service

The place is quite convenient -- right next to the freeway, but at the entrance ramp, so easy to get to. The temperature inside the building is comfortable. The entire facility is kept pretty clean. The price was reasonable. The best part is that you could drive your car inside the building to load or unload, so you and your things wont get wet in a downpour. Weve been using this place since 2016, and we have not had any issues. Recommended!

I needed short-term storage, and I got an immaculate space for a good price. The location is convenient and I especially like the parking garage. I felt safe after dark alone. And the customer service is excellent!

Customer service was great, the facility itself was super easy to find and access, I was able to find my storage unit super easily and I got a great deal for the unit. Highly recommend to anyone looking for any kind of storage solution.

Great customer service by Jimmy Davis at 2222 SW Fwy location. He was very cooperative, patient, professional and very caring. Give him a raise please.

This is a great place, they took care of us.There are plenty of parking spaces for the first timers. People that already have storage can access the rest of the building behind the gates.We saw plenty of people come in and out so it looks like they have plenty of business.I would definitely do business with them again.

The employees here are very attentive, understanding, and efficient. I recently switched here from public storage and I can say that the customer service is miles better than what I received during my entire year at PS. Not only that, the access hours are way longer and the location is way more opportune. Jess up front is especially awesome, I strongly recommend her!

A+ / 5 *Courteous, competent, and knowledgeable personnel.This location has convenient access, a clean appearance, comfortable lighting and temperature which make it clearly professional and trusty.

I reserved a a unit online, received a phone call from Jimmy and he was wonderful. He answered all my questions over the phone and was very clear in person as well. I will definitely tell friends and family to come here. Jimmy is the BEST!!!

Couldn’t have asked for a better storage experience. Have never rented a storage unit before and Jessica was very thorough and accommodating. Saw the unit before renting and was very happy.

Very easy process. Jessica was great and super helpful! Facility felt safe and was very clean.

Jimmy was incredibly helpful. Even the movers noticed that Jimmy helped us navigate and optimize our path to the storage unit.Highly recommend this location, make sure to ask for Jimmy.

I’ve been leasing a unit for several years, and I’m very happy with the service and amenities. The facility location is great. It has a covered garage for loading/unloading your belongings and plenty of carts for moving. The assistant manager Jimmy provides excellent customer service!

Jim is so very helpful and informative about services provided by extra space storage. It’s been a great experience so far! Definitely would recommend

Great service - will definitely use again. Jimmy was so helpful!

Easy parking -- I like that its covered and gated -- carts are generally easy to find, and Jimmy the assistant manager was exceptionally helpful when I reserved the space (which was considerably cheaper than other storage places inside the loop). Glad I went with this location.

Very nice location for storage needs. Jimmy Davis was very helpful in helping me to find a storage unit.

Jimmy was Amazing and knew exactly what I needed! Clean space! Love it!

Clean, secure and easily accessible storageJimmy was very helpful.

Mr. Jimmy was extremely helpful and patient through all of my questions. I will definitely recommend this Storage facility to others.

I highly recommend the Extra Space Storage. Jimmy was very professional. He goes above and beyond to give you the best experience. Thank you so much Jimmy.

Ask for Traci! She was very helpful and made sure I got a great deal!

Jim was extremely helpful. Very good directions and explanations.

Great place to buy boxes! Jessica was really nice and helpful!

I have been a customer for the last 8 years or so. Small to large units.The service here is outstanding and easy in, easy out.Jim and the management team are top notch people and always engaged.Highly recommend all of it.Burke

I have been with this company for 2 months now and its been a great experience. Jessica and Jimmy provided EXCELLENT support and customer service to get me set up for my new unit. Not only did they provide great support during the process, they both were a delight to work with! My unit was immaculate and the overall facility is maintained very well. I am very thankful to have found this location and company to work with.

Jimmy was very friendly explained everything thoroughly and even helped me think of ways to put my items in my unit.

Great places for packing supplies! Thanks Jessica!

Jimmy went above and beyond what we needed, super helpful!

This place has fantastic customer service! Staff members are friendly and willing to go the extra mile. Highly recommended!

Just came in needing a immediate move in to a storage unit Jessica helped me with great customer service and very helpful. Was in and out the office and up to my unit to unload my truck in a matter of minutes. Couldn’t ask for better service would definitely recommend if your needing great service and great priced storage in a great covered parking location. Thanks Jessica for an awesome experience!!!

Excellent service, highly recommended facility!

Jessica helped me a GREAT deal with creative solutions to my storage and downsizing needs, and even researched her ideas and called me that same day. She is resourceful and positive! What a treasure!!

I was received by Jessica; a sweet, polite, funny Young lady but knowledgeable. She explained everything to me in a simple but clear terms. She showed the unit and explained the contract to me so well. I had a long day but she really made the whole process seem so easy, I even forget how hectic my day has been. I recommend this place to everyone, they are exceptionally nice people. They are truly Texans !!!

Jim quickly and thoroughly explained the terms, gave me a tour, and set everything up. It was quick and painless. Overall would recommend renting storage with ExtraSpaceStorage based on pricing and customer service.

Convenient and easy accessibility great customer service!

I had been a customer here since 2014, and Jessica and Jimmy customer service has always been phenomenal. They are extremely knowledgeable and always willing to help. The facility has always been safe and clean. I have never had any issues. Thank you so much for providing me with a safe and secure place to store my furniture, and always being customer focused. I will be back in the future if I need another storage unit.

We have stored items at this location of Extra Space several times over the last few years. We have always had a great experience there. Yesterday, we rolled in right at closing time to move some things into a unit we’d just rented online (which was quick and easy to do). We quickly discovered that one of our items was too wide and too tall to fit through the door of the unit I’d selected. Jessica, the manager on duty at the time, was just about to head out to grab some dinner with her family – it was well after normal closing time, but she was willing to delay dinner and go show us another unit that had a wider/taller door and then to get us switched over and quickly on our way to unloading again. She also checked in with me this morning to be sure we were able to get everything stored and that we were happy with our new unit. Her attitude and customer service was outstanding and we really appreciate that!

Jimmy Davis is great! Professional, quick, customer focused.

The one thing I love the most about this storage is that the staff, the staff here is amazing they are helpful in more ways than one they are always polite an attentive to all my needs and I greatly appreciate them so much

Great staff, helpful over and above the call of duty. Jimmy and Jessica are GREAT! Thank you!

What a wonderful experience with Jim at Extra Space Storage! He went above and beyond to help me reserve and finalize my contract for a rental unit. He did an outstanding job explaining all fees, obligations, and rights as a renter. Customer service is an area that I have worked in for over 30 years, and I must say Jim was exemplary! If I could give 10 stars, I would! Thank you for making this part of my move so easy and free of worry!

Very friendly and informative. Love it easy access.

Very convenient and the staffs are very accommodating.

I’ve had a great experience renting from Extra Space Storage. I moved out of my storage unit today and Ali was so helpful in showing me and my movers where my unit was located... it has been so long since I’ve been here. He was so kind and brought us some xtra flat carts to help us out. I am very satisfied with Ali’s service and Extra Space overall. I will surely recommend them to friends and family in the future!

Jessica is awesome!!! I really appreciated the enthusiasm she had for her job! Thank you for the tour and the quick/easy process!! Give this girl a raise immediately!!

Super clean and always organized

Great location in the inner loop. Clean premises and convenient. Good customer service as well by Jim who showed me my space, amenities, and how to move in smoothly... Gave me a complimentary call to set me up before the day of using storage. Highly recommend!

There was a glitch with my reservation that was dealt with well. Service was polite and the tour of the facilities was also appreciated.

Jessica is amazing: friendly, knowledgeable, great attitude, and willing to go the extra step. We visited several storage facilities and heard things like sorry we dont have any maps of the property or you can read the lease after you sign it. Jessica has a map, and you can have a copy! She takes you to your unit, not just to sell it to you, but again on the day you move in so you dont get lost. She explained the nuances of the contract and let me read it before signing. Love, love, love my experience with Extra Space Storage because Jessica made it easy, and pleasant. Also, this facility is super clean with covered parking for loading and unloading - big bonus in Houston. Prices are very competitive. Shop around if you must, but youll end up here!Lots of moving in and out, 6 months later, and the staff is still amazingly helpful - 5 stars again!

Honestly one of the best storage spots I’ve ever rented! Great location right off 59 in the inner loop. Always friendly and helpful! In fact they go out of their way to take care of you and the property. Easy to access units and there are several carts for moving ease. Prices are on point and I always felt safe.

The customer service was great and they made sure to go through everything very clearly. I also like the location.

Great service and affordable prices!!!! Jessica was the person taking care of me today !! And I couldn’t find someone better. Really sweet and she took me through all the process of renting my storage very fast, easy and simple !!!

Jimmy was very professional and thorough in explaining the products/services as well as touring the facility.

I had a great experience with Jessica on consulting storage rental information. She’s so helpful and easy to talk to. Wonderful service!

Great and attentive service, would highly recommend. also very convenient parking layout.

Jim Davis went beyond just normal duties to help get valuable family items into safe and secure storage - much appreciated!

Extra Space Storage has been so very helpful to us when our apartment flooded and we needed some outside storage space. Very friendly & professional!

Excellent! Very easy move. Jim was wonderful, very helpful and made everything seamless. Will definitely recommend to family and friends.

The manager at this location, Ali, was so friendly! I stopped by to get a new lock for my storage and he was so nice and helpful! Very bubbly and warm personality. Such a pleasant visit!

Quick and smooth processing on setting up the container.

Great service and great price. Great deal!

Friendly management and amazing place.

Had a great experience! Jimmy was very helpful and accommodating! I appreciate all the assistance with move-in and move-out.

Always a pleasure working with these guys

Jimmy provided excellent service and great directions for my move in.

This was the first time I used a storage unit and it was great! Jimmy made the process very easy with both moving in and out. The facilities are clean and I’m glad to say there were no issues with any of my items stored there (I didn’t check on my items for over 6 months). Would definitely recommend and use them again!

In a pinch, Jessica came through when our one storage unit needed to become two! Appreciate the friendly service and highly recommend!

Clean nice and affordable place for storage with great service!

I highly recommend this location! Jessica made it quick and easy to rent a unit at Extra Space Storage. As soon as I reserved a unit online, she gave me a call and walked me through all the steps to complete my reservation. She was friendly, courteous, and explained everything in detail.If you’re looking for a place to store your stuff - short or long term- this is the way to go!

Easily accessible, competitive cost, and amazing staff!! In particular, Jimmy was fantastic. He helped us with everything from finding a right storage space to locating a easiest route to our storage. He was very thorough in explaining every step of renting a storage space. Highly highly recommended!!

The worst storage facility Ive ever been to ever in my entire life an I wasnt the one needing the storage unit I just picked it up. Believe me when I say this people I wouldnt store used chewing tobacco in here and no Im not being funny. Dont do your belongings like that if its not worth much to you kool, but if you love your stuff keep it in a safe storage minus bugs an weather conditions. That Is All🤘

Location of the great location people very friendly gym is a great guy helping me out this morning now you got to hit post it post

This is one of the best managed and cleanest storage facilities we have had the pleasure to work in. As a moving company, we appreciate the safety and security of this location, and is why we have referred many of our clients. The rates are competitive and the manager, Jimmy, is very helpful and friendly.

Ms Jessica and Jimmy at southwest freeway location are amazing. Theyre always friendly and helpful. They go above and beyond expectation, they take time and go over every detail with you and really listen when you have a question or concerns. They work with you when you have life problems and treat you with respect. You feel like family not just a unit number

Facility was nice and clean! Jimmy was a huge help with getting my unit set up!

The location is very convenient, the place is clean and well organized and the staff is super helpful.Highly recommended.

Wonderful storage facility that I have utilized for years. The staff is very friendly and helpful.

We have been using this storage facility for 5 years, and we have loved this place! Great customer service.

The service here is AMAZING!!! Jimmy the Assistant Manager and Jessica went out of there way to make sure I was accommodated and satisfied. This is by far the best experience I have had when it comes to anything dealing with moving. If you need storage, PLEASE go see Jimmy and Jessica, it will be an AMAZING experience!

Was very kind and helpful to ensure I was on time with my move out. Good people.

Great facility definitely recommend

Jimmy and Jessica were a great help and provided excellent customer service during this COVID 19 madness (while following CDC guidelines). This facility has a high level of security measures to ensure safety of our belongings. They made leasing an empty space REALLY fast and easy.

Units are very clean and the office staff is very helpful! Special thanks to Jimmy and Jessica who went out of their way to be helpful today!

Jim was fantastic! As soon as I had made the reservation online, he called to confirm and answer my questions. When I met him in person, he showed me around the facility and continued to be professional and knowledgeable. I would definitely recommend getting storage space here!

Rudy was great! He was very professional and knowledgeable about the property and he made sure I got the best size space for my belongings!

Needed to store some stuff after an apartment flood and they were great and incredibly helpful!

Always great experience! Thank you Jessica!

What a great place! I have rented many storage units over the past ten years and the customer service from Mr. Jimmy Davis was by far the best yet!

Jimmy was awesome with us, he helped guide the truck while there was alot of traffic .

Amazing service. First time entering the building, got lost, and called the office...Jim showed up in no time help us out and get us all set up.