Even though the work wasnt perform.due to insurance.effect..they taken my vehicle apartThe window up.when drop off.for diagnostic.When p/u..given to me window down . even though. I had to ask them about my window not up .it taken them a1/half hour to get it back up..after ward I taken a look at the inside door of my vehicle they had drill.bigger holes and mess up the fiber glass inside driver door which wasnt that way when drop.i feel that diagnostic should have not cause that type of damage whether repair at the mug or not.my vehicle should have better handle ...

Trustworthy business! They were very professional and accommodating to my needs. I would definitely recommend Monkey Mug.

The guys at Monkey Mug were professional fron the start. They kept me informed on the progress of my repairs. They completed the repairs in a timely manner. I would HIGHLY recommend.

Attitude and personality is a plus. Very mannerable,friendly and made sure that I was always informed about what needed to be repaired and the cost before the work was performed.

FIRST AND FOREMOST. BLESSINGS OVER FLOW. BIG UP TO THE FATHER. THE SON AND THE HOLY SPIRIT. SECOND. I WOULD LIKE TO THANK THE TEAM. FROM THE OWNERS TO THE WHOLE STAFF. AT MONEY MUG PERFORMANCE. I LIKE A PROFESSIONAL PREFERENCE THAT M.M.P. DELIVERED TO ME. ON THE DIAGNOSTIC OF SNOOPY. A 2004 CHRYSLER SEBRING COUPE 2 DOOR 2.4L. I FIND NO FAULT IN THE SERVICE OR THE QUALITY OF PERFORMANCE THAT WAS RENDERED. NOW I KNOW PEOPLE LIKE TO KNOW ARE THEY RESPONSIBLE. THATS A QUESTION I LIKE TO SAY THAT. YOU RECEIVE FOR WHAT YOU PAY FOR. AS FOR ME. I ALWAYS PAY FOR QUALITY. AND QUALITY IS. WHEN ITS DONE RIGHT THE FIRST TIME. JUST LIKE THE CASH REGISTER LIKES ITS MONETARY NUMBERS RIGHT. I NEED MY AUTOMOBILE TREATED RIGHT. AND KNOW I RECEIVED ALL THE QUALITY I NEEDED FROM MONKEY MUG PERFORMANCE. KEEP UP THE GREAT CUSTOMER SERVICE. AND WORKMANSHIP. AND ILL DO MY PART IN HELPING KEEPING THE BUSINESS OPEN. MAY GOD CONTINUE TO BLESS US AS. ONE LOVE. THE LOVE DOCTOR. 😎💚💛❤🖤💯🥂

Great customer service, Prendon and the staff helped me as much as they could. Great service.

The employees at Monkey Mug were very professional they did everything they could to help me solve my problems. The staff are very helpful and understanding of my problem. They price was fair and not pocket breaking. Thank you MONKEY MUGIf I have any other problems I will be a return customer. All in all it was a great experience

Prendon welcomed me warmly with my intake and kept me apprised as to what was needed and cost before repairing the car. Monkey Mugs uses technology wisely. The pings to the phone/the monitored calls just like bigger banking industries use was impressive. Solid, great company with 2 year work guaranteed.

I have deep trust issues when it comes to mechanics, but Monkey Mug Performance put me at ease. I pulled up on a Monday before closing time. They accepted my car and even dropped me off at home. I received updates via text message from start to finish. Once the repair was completed, they picked me up like Enterprise. Dont hesitate to trust these guys with your ride.

The team was very polite, professional, and took care of our needs. I will return.

Very generous and trust worthy people, they are on time with their work and they get the work done CORRECTLY

Great, friendly and fast service. Very satisfied with the results. I will be coming back.

I had the best experience. Everyone was very helpful and courteous. I went for my state inspection and they even told me that I could go online to order my tags instead of having to go into the courthouse. That I was very thankful for. I will be definitely be using them in the future.

THE GREATEST SHOP ON THE FACE OF THE EARTH!!! THE DIAGNOSTIC TEST IS EXPENSIVE BUT DEFINITELY WORTH IT WITH THE DETAILS IT PROVIDES FOR YOUR CAR....AND THE WORK DONE IS IMPECCABLE....THE HEAD BOSS PRENDON MAXWELL IS VERY FRIENDLY AND DOES A GREAT JOB OF COMMUNICATING!!!

First, i like to thank Monkey Mug Performance for showing professional courtesy and mechanical knowledge doing my visit. The service i received was good and the mechanic did exactly what was expected and gave me a printout of what my car needed. I appreciate monkey mug performance.

Fix my charger with no problem 👍👍👍💯

Fixed an intermittent t problem no one else could find

Thanks Monkey Mug Performance for your great customer service, professionalism, fair pricing and for repairing an issue in an older model vehicle. The system is running perfectly!!! I will definitely refer anyone I know for vehicle repairs.

I was in desperate need to see what was wrong with my Honda pilot so I stopped by Monkey Mug Performance. They informed me what the problem was and how they could fix the problem right away and THEY DID!!! 😊😊😊 I got my truck back the same day. How Awesome was that!!! 👍👍 I highly recommend them to anyone having vehicle problems. Trust me they will fix any problem I definitely will be going back. 😊😊😊

I was having an electrical problem with my truck Monkey Mug found the problem and fixed it

They were able to diagnose and repair an ongoing issue Id been having for a couple of years at a reasonable price. Love these guys...

My vehicle came back with more parts missing or broke for $1400 and a professional diagnosis than what I took it there for. When you ask a question on why is this broken or missing the answer is I dont know. After the fact, I found out that this place has been sued several times. They always say support your people, but I will never go there again.

Denied me not comfortable is what i was told took car somewhere elsa

I have been waiting on the owner to call me with a response about my truck because I took it there and my engine got damaged and the owner is trying to CHA AND TRYING TO FEED ME ALOT OF BULL I HAD TO REPLACE MY ENGINE AND THEY SAY THEY DONT KNOW WHAT HAPPEN TO IT AND LAST BUT NOT LEAST IT WENT THERE RUNNING AND LEFT THERE NOT AND I PAID THEM ALMOST $700.00 to have my truck back worst than it went in

Mr. Maxwell is very professional and his time is executed and not prolonged and Im grateful for the work MMP has done so far for me. May God-bless and prosper MMP for many years to come

Mikey Mug was through, they let me know if my car had other problems and if they were urgent or not. Did a great job repairing, let me know if there was a delay and / or a problems. Price was reasonable. Great peace of mind having the warranty for the work.

If you want quality work done on your car, this is the place to go. I love how they are personal with discussing your car troubles instead of treating you like another number. They actually give you the option to accept or decline services BEFORE actually performing the services; unlike other places where they bully you into paying for the services performed. As a woman you find that mechanic shops try to get over on you but not this place, they respect all customers. In addition, I love the text messaging updates as your car is being serviced; as this doesn’t keep you wondering if they have started working on your car.

Great group of guys highly recommend

So far everything is going fine with my vehicle, and Im very satisfied with you guys work & getting it done quick. I thank you, very much!!!!!

Im picky about mechanics. I need honesty, smarts, efficient and timely service, excellent work, clear and open communications, fair prices...which all adds up to Integrity. The good folks at Monkee Mug deliver all of that plus its actually...Fun...to go there. Everyone there is warm and friendly. They clearly love what they do and care about their customers.

I have had all these above services before. The Service was Great!

Beyond excellent mechanics with amazing professionalism and customer service

The service was great the workers were very nice they came to pick me up when my car was ready

I had a problem with a sensor that was allowing oil to flow too quickly and it was stalling out the engine It was fixed reasonably and quickly as always GREAT Mechanics and very very trustworthy I would not go anywhere else

Satisfied with the results

Very professional young men running this business, great service!

Thank you Monkey Mug for fixing my car in a timely manner and at a good price. The professionals at Monkey Mug were true to my appointment time and kept me informed on every step of the process. I highly recommend this organization!!!!

Very Professional. Totally satisfied with the work performed.

They can answer all your questions that you need about your vehicm

I called Prendon at 5:10pm with a problem with my vehicle, by 5:30pm I was at the shop and I had a mechanic working on my vehicle. By 5:45pm my vehicle was ready to go that same day. I have been bringing my vehicle to these guys the last 2 and a half years and every time I have visited it was a positive experience. I recommend this business for your automobile needs.

Excellent customer service

Did Very Very good quality work on my 2007 Chevrolet Silverado I am very happy God bless them I will definitely tell all my friends about yall

Excellent customer service.Knowledgeable staff and mechanics.Reasonable prices.Confident about their work.Definitely will be back for any future work.

I would refer all my friends and family because they do great work and give good customer service

Found this place on google went there got all of my questions answered about my car. Prendon was very helpful, kept it real & was informative with all of my questions. Also got a diagnosis done for a reasonable price! Ill definitely be back! Thanks Prendon & Monkey Mug!!! I definitely recommend this place!! 10/10 🥰

Great job done

I been coming here for 2 years and half service been excellent on my truck never had any problems after repairs you get your warranty staff very professional will explain if Technician find any problems with your vehicle if something serious Management will show you whats going on i advise need car repairs go to this facility they work with you I recommend friends and family and coworkers to come here

Employees were very friendly helpful and concerned about my time and needs. I was given a full list of things that need to be done on the car

Ive been dealing with Monkey Mug for over a year. On a monthly basis. Ive gotten complete satisfaction with Monkey Mug . there customer service is Top-Notch .

Came in to get my “check engine” light and break light checked out, they told me what was the cause of the lights in a timely manner. Didn’t have enough time to get the repair will be returning for repair. Fabulous customer service!

Professional, prompt, and honest!👍

Staff were friendly, professional, and produced expedient satisfying results. My husband and I extend our highest regards for their service. I would recommend them to anyone who seeks impeccable service.

Good ppl... Good job on service... Even stay late on a Friday to get me my truck, so I could have a vehicle for the weekend.. good shop

Did Very Very good quality work on my 2007 Chevrolet Silverado I am very happy God bless them I will definitely tell all my friends about yall

This is a very honest car shop, Marquiese is really good at keeping in contact with you every step of the way. Theyve been super friendly and are willing to work with you on whatever you need. They provide high quality work and charge fairly on their prices. Theyre definitely a shining star in our community. Highly recommended!

Awesome experience. Monkey Mug was very professional. Took the time to explain to me all the options required to repair my car. Management was super courtesy. I will highly recommend Monkey Mug and plan to bring all of cars back for service.

Great experience! Came in with check engine light problem! Car works like brand new! Thank you Monkey Mug for the great service!

Love the honesty & the time spent to make sure the job is done right.

The guys stayed after hours to get my brakes done. 👌

Great professionalism good price for work timely done work.

Very good shop to have your vehicle repaired. Great work and good personality from workers. They explain what is needed and why you need it.

Great performance and professional work!

Awesome service, friendly staff that explains what is needed, why it is needed and makes suggestions on things that may not be as important as others. Just in case you are able to take care of everything at that time. I wouldnt think of going anywhere else!If you are looking for a shop you can trust, and will get the job done, then look no further! Schedule an appointment to see them today!

They are all amazing n they make you feel welcome.

Took my 2012 maxima a/c electrical problem there after 2 other shops could not fix the problem.Monkey Mug Performance worked hard and after some hours, unlike other shops did find the problem....job well done!

They provide outstanding service very trustworthy.

I went to get a diagnostic on my truck with an appointment. As soon as I got there at 1, they got to work. Awesome service, awesome people. They told me the exact problem with my truck. I went to buy the part, installed it and now my truck runs smooth. Thank you guys!!!

Fast, and reliable.Excellent customer service. Would most definitely recommend Monkey Mug Performance.

They were fast and courteous

Met the owners today. Wonderful people with great ambition. I would recommend this establishment to anyone looking for simple car care to performance.

I went in for a minor thing on my vehicle. What I got in return was an in-depth analysis and education on my vehicles issues. I would put these guys on your automotive team.

Very professional and explains everything in detail. Excellent customer service. I definitely recommend this business.

Great service as always. Our new go to mechanics. Keep you updated on the progress of repairs. Stayed late to accommodate an after hours pick up. Very conscientious.

Nice people great service

Got my check engine light removed, they told me to come back if anything wrong with the car or if it came back just had to oil change it and I get to spin the wheel that has 5% off next visit, free tire rotation, free oil change, free gift cards .. super convenient and thank y’all ! Also they loved my dog :)

Marquise is my all time favorite ASE Certified Master Automotive Diagnostic Technician, both gas and diesel. Extremely honest too!

💯 happy customer in all they do. These guys Rock!!!!!

Very professional,trustworthy good atmosphere!

This place is awesome they communicate with their clients, they provide the best customer service ever and has some affordable prices on their repair I will continue to recommend you guys thanks for helping me get my car fixed after another shop did horrible work on my vehicle

Great experience, customer service, location and turnaround time. The waiting room was clean and well-lit with comfortable chairs and tv to watch. Coffee and Nuti-grain bars were appreciated during the wait. Very knowledgeable staff with great communication about the issues with the car. I will now be making this my go to mechanic shop.

I just returned from Monkey Mug and my third visit for Custom Vehicle inspection. I always receive great service from Fred and Marquis at Monkey Mug. Thank you so much!!!

Quick response, friendly personnel. They came out to my location, completed a professional inspection of my custom assembled vehicle in about an hour and charged a very reasonable fee.

Thank you so much for all the great work! I appreciate the thorough explanations and sense of humor of the staff.

Great people. ASE certified. Made an appointment. They had it ready the same day

Great service. Great people. Highly recommend this place!! Very satisfied!!!

I will be going back :-) I did and they are super duper, AGAIN!

Turnaround great and the customer service is awesome...

Great Customer Care. I will recommend this business to all my families and friends. Thank you so much for restoring my trust back in this shakey industry.

Great place professional people

Service is excellent the work I had don including transmission and other good job!!

Great work will recommend great service

Swift, professional, great work!! Take your vehicle here!

Wrong diagnostic check. Wanted to charge me almost $500.00 to replace parts that had already been replaced.

As always, our trusted repair shop. New location, same good quality service.

Thank You! Very Much for checking my Cadillac SRX, we will be returning at a later date for repairs.

GREAT SERVICE,

Very good customer service A+

Good experience and friendly employees

Friendly staff and great customer service

I got an oil change and the service was excellent!!!! I will definitely come back!!!!