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Auto World West Loop Houston - Auto Repair, Oil Change Service, Auto Sales
2805 W Loop S, Houston, TX 77027, United States
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Auto World West Loop Houston - Auto Repair, Oil Change Service, Auto Sales

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Ed
Review №1

I took my 2015 Jeep Wrangler to Auto World West Loop 4 months ago to figure out why it would take 2-3 ignition switches to get my car up and running. They ran diagnostics and clearly communicated the mechanical issue. I appreciate their transparency and for not pushing any unnecessary adjustments/repairs to the vehicle.Fast forward to last month (August) where I got involved in a collision with another vehicle which damaged the front right passenger door area of my car. After I took the car out of the storage lot, Auto World essentially took over and sent all the necessary paperwork, damages, and estimates to the insurance adjuster. They lent me a 2015 Jeep Compass to use while my car was being fixed and updated me once a week on the status of my car. When it was finally time to pick up my Wrangler, it looked good as new!Props to Raul and the Auto World West Loop team for going above and beyond to take great care of their customers!

Ef
Review №2

The team there is knowledgeable, professional, and trustful. They did what they said on time and with great quality. It’s extremely difficult to find quality and affordable car service these days. I am very happy for finding Auto World. I’ll be back, for sure.

So
Review №3

The Auto World personnel make me feel like family. Auto World provides honest, thorough, quality work with fair pricing - - which is remarkable in the car repair business. I trust their work for inspections, routine maintenance and major repairs. I highly recommend them to friends and family.

Ge
Review №4

I have been using this place for over a year now with my work vehicle. They have always been very accommodating, friendly, fair and helpful. They even shuttle me home and pick me up to retrieve my vehicle from time - which is something thats very important to me. I would definitely recommend servicing your vehicle here!

Gr
Review №5

I chose Auto World West Loop when my car broke down because they were the closest AAA Preferred Shop. I was very impressed with the friendliness and professionalism of the staff. They got my Jeep fixed right away and even offered a AAA discount. They made other repair suggestions but didn’t push them on me, which I appreciate. I like that they follow-up to make sure you are satisfied with their work. I highly recommend Auto World West Loop.

Ky
Review №6

I have been a customer at Auto World for quite a while now. Ive taken my truck there for everything from oil changes to when I wrecked it a few years ago. Gerry and his guys are trustworthy, professional, and theyve always done an exceptional job! You can definitely tell its a family business because its much more personal service than the national brands. I highly recommend giving them a call for any work you need done on your vehicle. They also warranty everything they do, so you know itll be taken care of no matter what!

Mi
Review №7

When my wife’s vehicle had a battery issue and wouldn’t start she was very unsettled and felt somewhat helpless. After she was able to get her car jump started I had her go straight to Auto World. Of course they took care of the issue without delay (even ordering the special battery and having it delivered within an hour) but most importantly they made her feel safe and taken care of.

By
Review №8

If you are seeking a latte and gourmet cupcake, go elsewhere. If you are looking for competent, professional automobile service with polite, friendly individuals, this is the place. They performed work that the dealer could not complete, they explained their work so that I could understand it, they were prompt, took me home and picked me up, and all at a fair price. I have found a home for all my automobile service and repair needs.

Jo
Review №9

I live near their shop and see it often. So when I broke down nearby (my shifter cable broke), I contacted them. So FIRST- I was impressed with how quickly they served me by coming to my disabled car. SECOND- after being resigned to having it towed, their mechanics were able to get it going and bring it back to their shop, saving me a towing charge. THIRD- they diagnosed it quickly and had it fixed for me the next day. All in all- a quick recovery from a serious situation. Thanks to them!

Lu
Review №10

I have used Autoworld for several years and wouldnt consider trusting any other place. They are honest to a fault, fix a problem quickly and permanently for fair prices. I use them for all service and repairs and have used their car purchasing/selling service 3 times and the experience was perfect.L. Shaw

E.
Review №11

I have been coming to this place for more than 10 years. The reason is simple that their repair is always spot on and reasonably priced with the convenience of a free ride. Highly recommended!

Ni
Review №12

They did a great job keeping our 2007 Lexus alive for years, which we finally traded-in for a new car. Honest, reliable, and professional. Will continue to use for our other cars. Thanks!

Ju
Review №13

My own experience from Auto World is the front counter are friendly and professional at what they do. I had my Jeep tow to the Dealership because it wouldn’t start on and had a engine light on. The advisor explain to me I needed a new engine because the Jeep model that I have has many problems in the past and I needed to leave my Jeep overnight so I did the next day the advisor came to me with a quote of close to 5,000 dollars to replace the engine other components that needed to fix but the truth is while I was asking questions who wouldn’t give me a straight answer all he kept saying is that type of model has electrical items and they don’t sell the parts on the store. I left frustrated and I recall there is the small shop on on 610 call Auto World West Loop next to my Job that sells Jeeps and more. So I had my Jeep tow the next few days. I spoke to Raul and explain what was going that my engine wouldn’t start and had a engine light on. I left my Jeep overnight and so Raul called me and explain to me I needed a new batterie and a tune up thats it. Raul gave me a quote and I agree it was a fair price that week came to pick it up and drove with a sense of relief that there still good people with good intentions to help out the community. Thank You sir and many blessings.

Ma
Review №14

Knowledgeable and professional service. Excellent customer service! Always on time. Highly recommend! I wont take my car anywhere else!

LM
Review №15

This is truly a top notch place. Treated me like family. Adrian is amazing and keeps his word! Would definitely be going back.

An
Review №16

Great service, on time and professional. Had been having issues with multiple other garages with my fj cruiser 08, till I found them and since then have been a regular customer. I have been customer for last 5 years

Hu
Review №17

Always a pleasure bringing my vehicle in because I know it will be fixed. They are always professional and know what they are doing.

Bo
Review №18

We have been using their service at least 10 yrs and is very please with their service. They are professional and they do good quality work.They always keep you in the loop of whats going on with your vehicle and in a timely manner. They stand behind their work.

La
Review №19

Great shop. Very kind people and very reasonable prices! Definitely recommend.

Sr
Review №20

My tire blew out due to construction at Richmond and 610 service road. I was able to drive a few yards to get to auto world and I am so thankful for their help. It would have taken me an hour on the side of the road in the heat to get my tire off and and replaced with the spare. They helped me in a matter of minutes and did so out of the kindness of their heart without charging. I will be back for sure. — Jamie

Lo
Review №21

We’ve been taking our cars to AutoWorld for almost 20 years. Reliable and on-time service. Really appreciated our recent visit when the AC on my 2013 Infiniti JX35 went out the day before a cross-country road trip. Raul was able to order the parts and get it done within a day so my trip was not postponed. These guys are knowledgeable and great at explaining what isn’t working and how to best fix it.

An
Review №22

Great and fast service. Very attentive staff and honest.

Ed
Review №23

Brought a car here for a pre-purchase inspection. The team at Auto World was very helpful and flexible, because I had to move the appointment several times. They found everything that was wrong with the vehicle, gave me a detailed report and all for a fair price.I explained my less-than-stellar situation with the dealer I was about to buy the car from and how I think he is taking advantage of me and they advised me that what he was doing is actually illegal and that I should file a complaint with the DMV.My experience was really good and I will take my car-related business here whenever Im in Houston and can only recommend everyone else does the same! I would even go as far as saying I would have a good feeling about buying a used car from this place in the future.

Jo
Review №24

I brought my 2012 Yaris for a routine oil change and replacement of rear shock absorbers. They were very clear and transparent about pricing and easy to work with. They provided me with shuttle service to my home while the repairs were being done so I would not have to wait in store and then called me promptly when the repairs were finished. Im very satisfied with their professionalism and will be coming back for future maintenance. Plus they have a really cool newsletter and coupons :).

As
Review №25

I’ve been here a few times and it’s always surprisingly pleasant! Nice guys & good service!

No
Review №26

Scammers. Completely lied and misrepresented condition of vehicle. So far refusing to communicate. Forcing legal action. Reach out for details.

Si
Review №27

Having just picked up my vehicle from a repairshop in Dallas, I drove to Houston to celebrate my Brothers birthday. On the way my SUV started making a strange noise from the front passenger side wheel area. I called Auto World while I was still on the road. They told me to bring it right in. They fixed a minor error (at no charge) that the Dallas repairshop made. I could not have been more grateful and I referred everyone I met that weekend to them. My review is a few weeks late, but THANKS Guys! I may save my repairs for Houston next time!

Le
Review №28

Had a very good experience at this location, and as a AAA member. Customer service is probably the best Ive seen at businesses of this nature. No issues with the maintenance work I needed. Keep up the good job!

Ro
Review №29

They did a great job and inform me of anything that looks questionable without pressure.

Re
Review №30

My sister took her SUV in because of a noise near the front left wheel. The tech checked it out and determined it was a minor issue of a bent panel. He fixed it no charge and just asked for a good review. I told him once my warranty runs out Im coming to him for service....5STARS!!!

Ar
Review №31

Unbelievably amazing. They treat you like family here and charge you FAIR prices. I had literally only walked into their shop once and the next time Raul welcomed me BY NAME! Moreover if they ever need to do any additional repairs, they ALWAYS make sure to call - you will NEVER be ripped off. I am lucky to have found Auto World. From the bottom of my heart, thank you, thank you, thank you!!

Ge
Review №32

Honest, ethical and great people. Would highly recommend!

Ca
Review №33

I was referred to Auto World by a friend, needed front end work on my 14 year old van. Not only did they do an EXCELLENT job communicating and fixing the problem, checked out the entire van, had it completed in a day, kept it overnight until I could pick it up...they also knocked out a dent in my front bumper AND polished my headlight covers which were extremely cloudy! I was honestly shocked to receive such fabulous service in this day and age. Raul (a prince of a guy) explained what I needed and kept me in the loop until the job was complete. I recommend Auto World for anyone needing quality repair service and excellent customer service. THANK YOU AUTO WORLD!

Li
Review №34

Bought a car and Tom was so helpful! He went above and beyond!

Le
Review №35

If you are looking for a good and honest car repair place, this is it. I have used them for years and have always been extremely happy with them!!!

Wi
Review №36

Raul and Gerry were very friendly and professional. I set an appointment and they were able to install and balance 4 new tires, do an alignment and oil change, all in under 2 hours. This is the first time I used Auto World West Loop for service and I will definitely be back. I heard about them through another satisfied customer.

FK
Review №37

I went in as I had noise coming from my serpentine belt. I thought it was the belt slipping. Instead of just doing the job I asked for and taking my money as most places would have, they were honest enough to call and tell me the belt was fine. That it was my ac compressor (I was aware the AC wasn’t working) that the noise was coming from, probably the compressor clutch. They saved me from an unnecessary repair and didn’t even charge for the diagnosis. If I do decide to repair the AC, instead of just selling the car, they will get my business.

An
Review №38

Great experience, friendly, and professional! Highly recommend for your automotive needs!

Dr
Review №39

Auto World is reliable and friendly. I am happy to bring my business to them. Highly recommended!

Ai
Review №40

Even with bad credit this place was able to get me a car that I previously thought was way out of my league! The service is friendly and very helpful. Definitely recommend going here.

St
Review №41

Very friendly & knowledgable.

Do
Review №42

I brought my Sprinter van here hoping to find a good, reliable place for service other than the dealer. So far, Ive had Auto World replace the battery and a transmission seal. I was very pleased with the work and the price.I thought I needed a brake job and was ready to move forward with that work but after inspecting the brakes Raul told me they had more miles left on them and suggested waiting. Auto World could have moved forward with the work and made a buck then and there but they were honest about the situation. I like that.

Ew
Review №43

EXCELLENT SERVICE. Friendly, fast, and great prices! Best Auto shop/repairs in Houston!

Lo
Review №44

Had Raul look at a used Toyota car I was buying. Looked it over in great detail. Did such a good job on the work that it needed. Front brakes and lubing all the windows and doors. We have used auto world for years. They are always honest and do spectacular work. I highly recommend them.

Sa
Review №45

Great experience! Highly recommended.

he
Review №46

This is an outstanding repair shop. Raul and his service technician were fine representative of this business during a pre inspection of a car for sale that I was considering for purchase. Thanks for your insights

To
Review №47

I’ve lived in 5 states and this has been my best auto repair experience yet! It was my first time taking my car here but it felt like I was taking it to my buddy’s house to have him look at it. Very welcoming and friendly and very fair. They went above and beyond to make sure everything was taken care of. I will definitely be back.

Mi
Review №48

Great service and good people. Now that’s a place you want to take your car.

Om
Review №49

The team does not play games with prices, undue repairs, and they explained their professional opinions about my car while giving me my options with prices, as well as what each option would mean for my car. I’ve been to a few mechanics in the Houston area but this location secured my business as long as I live here. Very customer friendly prices and business practice.

Da
Review №50

I was very happy with the service. I went there with a used car to consider purchasing. They did the most thorough overview I have seen and let me know projected costs upcoming. They even recommended a high quality well rated warranty service as an option. Gerry is very personable and caring about you getting a quality experience. I have had my cars repaired here before and they always give top notch service. I highly recommend Autoworld

Ly
Review №51

Very friendly and accommodating customer service. Just needed an annual inspection done and everyone was very polite and considerate. I was concerned about how long it might take since I was on my lunch break from work, but they got it done and I was out the door in under an hour. They even gave me a chocolate bar with a special Happy St. Patrick’s day note written in a child’s scrawl, which I’m guessing was from a daughter of one of the employees. This was such a cute and thoughtful gesture, which I very much appreciated and I’ll be sure to consider Auto World for other vehicular needs in the future because of this positive experience.

Ka
Review №52

Been coming here for years. They always do the best work. I have a 2001 F150 so starting to show its age. Raul always explains everything to me - what I need to do now and what can wait. I had a problem with it starting last year (wasnt the battery) and after many attempts of trying to recreate the problem for them they just kept it until it happened and discovered the real problem. They either provide me a ride to/from work or a loaner vehicle so I can go about my business. Trustworthy, honest and good work.

co
Review №53

After speaking with Gerry at Auto World West Loop regarding how challenging it was to set aside time to schedule my regular vehicle maintenance he was able to figure out a way to get my car into the shop for maintenance before it was past due. Not only was it fast, but the service team was very thorough. They suggested future maintenance items based on mileage as well as gave me things to look out for. Because of Auto World West Loop’s stellar customer service and care I have a lot of trust in them and will be bringing all of my vehicles by for maintenance and service.

Er
Review №54

Very fair pricing and very kind people. They got my car fixed at a reasonable price very quickly and even offered me a ride to and from work to pick it up afterwards. I am not normally the type to write reviews but I genuinely couldn’t recommend this place enough. These are mechanics I can trust and I will certainly be coming back again should my car have any other issues.

Br
Review №55

I stopped into Auto World today to make sure my ride was ready to go on a road trip next weekend. Raul is a quality professional, with a heart of a gold! Anytime I need to come by same-day and have something looked at just incase, its no problem. Today they replaced my tail light, and topped my fluids off for FREE. For no reason at all, just because thats how they roll and clearly believe in traditional, amazing customer service values to maintain a loyal customer base. This is the second time Raul and Auto World hooked me up with a freebie service. One day these guys are gonna get my money. Thanks Auto World! Please go here and refer all of your friends, highly recommend!

Ka
Review №56

I was so pleased with my service at Auto World! The staff was so knowledgeable and helpful! I will continue to bring my car here because of their honesty and integrity.

Ch
Review №57

Identified problem and patiently explain what had to be done. Friendly. Polite

St
Review №58

Native Houstonian for 50+ years and havent seen this dedication to work with honest value. We take ALL of our vehicles there.

Za
Review №59

Ive always had excellent customer service at experience with this shop. If youre reading this review, go here instead of some national chain. You wont regret it.

Lo
Review №60

Very quick and reasonably priced service. The staff was polite and courteous, and they even buffed my headlights in addition to the work being done. Id highly recommend.Update: 3/2019Raul and Juan are amazing and a perfect reminder that there are still good people in this world. I will always go out of my way to get my car repairs here .

Ru
Review №61

Auto World West Loop is just the best service station for your car period. Fair prices and great quality.The staff is super friendly and you can tell they value their customers.

Co
Review №62

Gerry and his team were awesome and provide a great customer experience. They took great care of multiple service needs, worked efficiently, and gave me a ride to and from work when finished. Highly recommended and I will be doing all service here in the future.

Je
Review №63

WOW! My car had been at airport parking when the last tropical storm hit and there was flooding at the parking lot. I was concerned that my car may have damage from the flooding so I looked online and Auto World West Loop had good reviews so I called over there and explain what happened. I talked to Raul and he asked me several questions about the vehicle and said that it should be fine but I could absolutely swing by and he would take a look at it just to make sure. I went there this morning and he greeted me warmly, even though it was first thing in the morning right when they were opening, and then offered me coffee or water and brought my car around to lift it up and take a look at the bottom of it. He checked the air filter, checked for any moisture, or any damage to the vehicle. I was very relieved to hear that there was no damage to the vehicle and then he also took the time to scan it to make sure there were no codes that could be a concern and let me know about some corrosion on the battery terminal and options to be able to fix it. I was thoroughly impressed with their shop and would definitely go there for any needed service! Thank you so much Raul for an exceptional customer experience.

Ja
Review №64

Auto World is an outstanding vehicle repair shop. I have used their services for over five years. They have repaired my car, my wifes car, my three kids car as well as my mom and mother-in-laws cars and every time we have taken a vehicle to be serviced we found Auto World to be excellent, fair and reasonable and very, very honest. They have a fantastic warranty but I have not had to use it because they get it right the first time.

Ka
Review №65

This was an amazing place to get my pre-purchase inspection done. Very nice and knowledgeable people. Raul was very kind and helpful and did all the things I needed and allowed me to pay by phone and have all my paperwork emailed on short notice. They jumped through hoops to get me the things I needed and I really appreciated it. Definitely recommend this place to anyone. Will be visiting again for any future needs.

Va
Review №66

The service was excellent. My car finally doesn´t have that loud noise. I like the fact that they offered me a ride home. Everyone there is very friendly. The price was fair, and my car was ready the next day. I trust this place. I don´t have to worry about anything, and that is priceless. I recommend this place.

Su
Review №67

Excellent service and costumer service. Excellent prices. Very good people working there !!!

Em
Review №68

I was referred here by my grandpa. I made an appointment for an oil change at 10am and was out by 10:30am. I was made aware of what issues my van had without feeling obligated to fix them right away. Everyone was nice and respectful. I will definitely be returning for other services!

RK
Review №69

This place is great. They helped me with a non-mechanical issue when I couldnt get the bolts out of a truck tailgate I was replacing. I took it in to them and they had all four bolts out within 20 minutes. The staff is friendly and personable. Ill definitely go see them next time I have any car trouble.

Da
Review №70

I have been doing Business with Auto World for 25 + years. I live in NW Houston and believe me the drive is worth every penny. They are the most helpful, knowledgeable and trustworthy shop I have ever been to, if it aint broke they dont fix it. Their mechanics are long lived, not here and gone in a coupe of weeks. They do everything to make your experience worth your time and money. They are definitely a Five Star Shop.

He
Review №71

Raul and the entire team are trustworthy, reliable and go the extra mile to ensure anything small or big is handled with the same high quality level of service, care, and all at a very good price. The overall value is exceptional. We will be back.

Ar
Review №72

Super nice people, great service and even sent me a thank you note for my business. Refreshing to see people handle business in such an old fashion and genuine way! 5-STAR

aj
Review №73

I was extremely satisfied with my experience at Auto World. Raul was very professional and kind. He went into thorough details as to what I needed done and everything was completed in a timely manner. I will definitely be returning in the future! Thanks guys!

li
Review №74

A great auto/repair shop. The guys that work there are really nice and helpful and want to send you off a happy customer.

To
Review №75

Best mechanic shop in town!

jo
Review №76

Tom is the MAN when it comes to finding cars. Go to spot in Houston.

Do
Review №77

Auto World West Loop is probably the most honest and trustworthy vehicle repair shop in the Houston area. He wont try to up-sell you to spend more, but in many cases can just fix the problem without replacing a whole system that many dealers want you to do. Saving you money. I highly recommend Auto World.

Tr
Review №78

I recently had my car repaired here through my CARMAX extended warranty. The service I received was of the best quality. As a woman sometimes car repairs can be intimidating, but Raul made the process seamless! Even calling after I had picked my car up to make sure I was satisfied with the repairs! I will definitely be using Auto World in the future!!!

Th
Review №79

I have been using them for many years now, they do a great job keeping my truck from breaking down. You know its a good company when you send your employees over there as well. You just dont find many honest mechanics these days, glad they are honest and pricing is completive!

St
Review №80

I brought my vehicle in to have it inspected to make sure everything was in good working condition prior to selling it. The staff were very helpful and even printed the Car Fax report for me. The staff have always been helpful and I highly recommend their services.

em
Review №81

Love this place! Friendly, fair and they do awesome work! I don’t take my vehicles anywhere else❤️

Au
Review №82

1 review5.0 star rating5/3/2016I recently had my car towed to Auto World and could not have been happier with the customer service and quality of the repairs that they made. Roy is a class act and kept me constantly updated with the status of my vehicle. Auto World also was able to complete all my repairs in a very timely manner and the prices were absolutely fair. I highly recommend Auto World to anyone looking to have their vehicle repaired!

Re
Review №83

Excellent service and an ethically sound company. I went there when my headlights were not working. They looked over my headlights and some wires weren’t connected. This was discovered after some moderate troubleshooting. They did this all for me... for FREE! This is actually the second time they have fixed a major issue on my truck for pennies to no charge for work other shops had quoted hundreds of dollars. God bless you!

Ra
Review №84

I would give 10 stars if Google would let me. This is my second Jeep that I purchased from Steve and he took good care of me. I traded in my first Jeep that I purchased from Steve last year and to my surprise he gave me $300 less then what I paid for it. I drove my Jeep for $300 for 13 Months...WOW!!!! Other dealers where trying to steal my trade in and Steve did me right and now Im driving a 4 door Jeep. I was in and out less then an hour. If your looking for a good deal and a honest guy to help you then I recommend Auto World for your next used car.

La
Review №85

I was told I needed a new alternator by Auto Zone, but the honest and knowledgeable mechanic at Auto World told me my alternator was fine. They also looked everything over in a timely fashion. I will definitely be coming back here for all of my repair needs.

3r
Review №86

Ive had Auto World work on my vehicle before and had a positive experience so decided to bring my car back for an oil change just a few days ago. Raul, as always, was very helpful and expedient getting my car in. Gerry (the owner) was there and after chatting for a bit, was asked by Raul if I needed to be anywhere close-by. Since I did have some work to attend to, asked for a ride to a local coffee house. After being dropped off and picked up by Jaime once my vehicle was finished, I paid for the oil change and my car never drove better. Raul did mention and quoted me on something that they had found (didnt surprise me) so Ill be bringing it in later on. Thanks for everything you guys do!

Br
Review №87

Honest and reliable this place is great and conveniently located they quickly serviced my car and got me back on the road no time thank you so much.

El
Review №88

Went to auto world expecting the same as every other place only to be pleasantly surprised. Stephen was awesome and very easy to work with. Hes honest and all about the facts, which was very important to me. I recommend auto world to anyone who wants a fair deal and good quality autos.

Er
Review №89

Fantastic place! 5/5 would recommend. My car inadvertently broke down and in less than 24h they solved the problem. Amazing services and outstanding work. Thank you Roy and Juan for all your help.

Da
Review №90

At first, I was worried because I havent been this place, and my car just happened to be dropped off at this place by a tow truck driver. I had no choice but to fix my car at this place.I know that a lot of mechanics usually rip off female drivers and fix something else that doesnt need to be fixed so that they can charge more. That has happened to me a couple of times. So I was always afraid of trying new mechanic without my friends reference. But actually they were nice and gave me a fair price. They showed which part was wrong, explained in detail, and gave me an estimate before fixing it. They also updated my car situation by calling so that I can be on the same page.I would recommend this place if you are a female driver. I am planning to continue to go this place for fixing my car.

Br
Review №91

What can I say that hasnt been said already about these guys!Amazing customer service and superior detailed care with regards to my car and now my girlfriends car. She told me how much she loved the service. They even took her to and from the Galleria to make her experience more pleasurable!Thank you for going above and beyond for her and me always!

Tr
Review №92

Ive been here a few times for oil changes, maintenance, and state inspections over the past few years. The service (and most importantly the price) has always been fair and honest in my opinion. One nice thing I think is pretty cool is that they dont try to push upsells on you, they just tell you what they think is wrong, provide some options, and let you think about it.The parking lot can also be a bit tight but Ive never had an issue finding a spot to park.The waiting room is a bit boring (what waiting room isnt?), but while you wait for your car you can wander around the nice neighborhoods nearby or go to some of the nearby restaurants.

De
Review №93

An honest mechanic shop! They find hard-to-get parts, and have kept my 1994 Isuzu Trooper running in great shape!

Ma
Review №94

These guys are just about as honest as you are going to find in any auto repair shop. Hmmm, after writing that, I feel maybe it didnt come out right. Let me try again. These guys are the most ethical and honest guys you are going to find, and they happen to also fix cars.Ive taken at least 3 vehicles over the last 15 years, and they have treated me consistently during that time. The first vehicle had seemingly major issues, brakes not working, engine quitting at low idle at stop lights, a nightmare for a non-technical guy. The looked at it and said a vacuum hose/tube was broken/leaking. It was less than $50 and less than an hour later I was back on the road with everything working perfectly! I was hooked at that point.Since then I have taken other vehicles there to get repairs. When they were not able to make the repair, they were honest with me and said they could not do it and gave me a good reason. Recently, they told me they couldnt repair/replace the steering component on my Tahoe because it required programming by the dealer, but that it would likely be covered by my extended warranty. The warranty provider confirmed they would pay them to do the work, but they insisted that they could not do it and to take it to a dealer. Some less ethical or honest people might have taken on the work since it was a warranty claim and then not done the job right. Not these guys. We ended up at the dealer and they made the replacement and we only paid the $100 warranty deductible on an $1800 repair.If you have any car problems, do not hesitate to contact these guys and rest assured that they will give you the right level of service you need and be upfront and honest with you.

ma
Review №95

Raul was really a great assistance in fixing our car. He is a great asset to the company. Kudos ! Keep up the good work

A.
Review №96

I had an issue with my Jaguar wabling when I drive. I took it there and Roy was so nice to me. He went out of his way to provide me a loaner car. Turns out my issue was one of my rear tires. I have car shield and he could have easily made up all kinds of issues and gotten paid for it. These guys do business the right way.

Ke
Review №97

The Auto World West Loop team is fantastic! They got my vehicle back in tip top shape in no time. Im so thankful for them, definitely recommend them to anyone that needs automotive assistance.

M
Review №98

Thank you so much for taking care of my car and the ride back and forth from my office. You really dont have to do that but you do it anyway. Thats just one of the things that set you apart from the rest. My car is running great thanks to you guys.

Mi
Review №99

Outstanding service - Jerry was great. Well be back. Thank you for the chocolate and the superior service.

Ph
Review №100

First time here and will definitely be back. They were very courteous and honest and fair. Thats rare with mechanics these days.

Information
53 Photos
100 Comments
4.5 Rating
  • Address:2805 W Loop S, Houston, TX 77027, United States
  • Site:http://autoworldhouston.com/
  • Phone:+1 713-623-4418
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto electrical service
  • Auto tune up service
  • Car inspection station
  • Car service
  • Mechanic
  • Oil change service
  • Transmission shop
  • Used car dealer
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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