user
Memorial Conoco Car Care
13202 Memorial Dr, Houston, TX 77079, United States
Appearance
Memorial Conoco Car Care

Comments
Ga
Review №1

This is a rarity, a Great Full Service, Neighborhood gas station. Mike & Kendra give great Customer Service on the front line. Mike has been there for decades, & some of the mechanics have been there for years, too. So, it is nice to see a familiar face. It is a hard working crew, & I value & appreciate the work they perform on my 2010 Linc MKX. They also do all the inspections on the vehicle. Like I mentioned they are Full Service, & so far have properly diagnosed the problems, & gotten me back on the road‼️

Vi
Review №2

I was looking for a new place to have my oil changed. This place had a lot of great Google reviews. The Google reviews were right! This service station feels great and is because of Mike and the guys who work for him plus the price was fair. I will be back!

C
Review №3

I am a mechanic who recently had a mesh implant in my chest,so i could not do my own repair on my loved 2000 durango. I ask them to change out my brake switch which went bad and asked them to perform an ABS coding and when the abs light kept coming on they said bring the durango back to reread the codes aand they found a code 63 abs. the their very good mechanic told me to flush the brake fluid to the abs sensor block to rear w2heels and the brakes were not engaging as they should .i released the brake line to rear brakes and started the vehicle and pumped the brake 6 times which flushed the sensor block and vale in the block cleared the valve within. no more ABS light and vehicle rear brakes engaged properly. thanks for your great assistance!

La
Review №4

Mike and the team were most helpful and did a great job replacing the wheel hub assembly and getting me back on the road in a day!! Thank you!

Ki
Review №5

This service station is a gem! They provided excellent service and a reasonable price and were friendly and professional. I will not hesitate to use this Conoco station for any future automotive needs.

Cl
Review №6

Prompt service, friendly staff, and good value

Wa
Review №7

I trust Mike and his team to maintain our cars. They do great work at a fair price.

Cl
Review №8

They have a Yelp coupon for $12 off service which they DO NOT UPHOLD. The oil service is $34.45, charge a $12.50 labor charges then charge .50 again for labor, $3.00 other fees, $3.00 for shop supplies + $2.81 sales tax. My total came to $41.40, I’m confused as to how my $12 coupon was used/adjusted to my total. I tried talking to the girl before and Mike the manager and they keep stating $12 was taken off but that’s IMPOSSIBLE! They’re very expensive and at this point liars. Can’t go back again, untrustworthy.

Co
Review №9

This place is right around the corner from my work so I drop it on my way & pick up at lunch. They are ALWAYS so fast with getting the job done, and they have excellent customer service. I have used them twice, and they will continue to be my go-to.

Ri
Review №10

Always a pleasure working with these guys. Always fair and when you drive off you feel good about the work

Th
Review №11

You will find them amicable to working through solutions so that you are able to achieve your goals whether it is maintenance in a preventative sense or catastrophic failure.

Sa
Review №12

Excellent service, fair pricing and quality work. I’m so glad to have found a reliable group of mechanics!

Jo
Review №13

Mike and his employees are always so nice and honest! Love this neighborhood business.

Do
Review №14

Very courteous & efficient. Good prices. Car ready when promised. I will definitely continue to use them.

Ar
Review №15

Great customer service! They are quick, efficient and very friendly.

Am
Review №16

We bring our cars here for fast, friendly, honest, and reliable service on auto maintenance, state inspections. We highly recommend.

Sh
Review №17

Great place to go for your state Inspection and oil change. They are honest and dont try to sell you other services if you dont need them.

Ca
Review №18

Mike and this particular auto shop was highly recommended to me by a close colleague. He said they do great work, are thorough, honest and a great place to take my car. They lived up to every word and so far my car feels awesome. He ensured me everything was done correctly and to let him know if any problems arise and he’ll be sure to fix it. I’d highly recommend this shop and hats off to Mike for great service start to finish.

Ma
Review №19

Memorial Conoco provided exceptional service. They will go out of the way to diagnose a problem. Very knowledgeable techs, fair prices and friendly service. Good neighbors too!

b
Review №20

This Conoco is the definition of a neighborhood business. Trustworthy service from a crew that makes you feel welcomed.I would suggest a larger waiting area with “foo foo coffee” to encourage customers to stay longer and visit. It could pass as an old time barbershop and they do good work too!G

Ri
Review №21

Great experience. Trust Mike and his experienced team and have used them for years.

Id
Review №22

As a woman, I am scared of going to a mechanic who will take advantage of my little knowledge of cars and overprice me. I always went to the dealership (my wallet didn’t appreciate it though).A co-worker recommended Memorial Conoco Car Care and I gave them a call. From the get-go, they were transparent and honest with my car’s problem (the dealership had explained to me what needed to be repaired before hand). I took my car to the shop, and I do not regret choosing them to take car of my car!Aside from the customer service experience, I appreciated the time Mr. Mike, Ed, and Richard took to answer my questions and concerns. They are very friendly, and took very good care of me and my car (especially my wallet!).I am glad to have found a mechanic I can trust and FINALLY save the trip AND money from going to the dealership. It’s a great mom and pop shop worth your time and money!!

Ma
Review №23

Absolutely LOVE Memorial Conoco! Mike is outstanding, honest and extremely caring! Recommended 10/10! Take your car here for impeccable service.

An
Review №24

This is my first time using Memorial Conoco, but it wont be my last. Fast, great communication and reasonable pricing.

Wi
Review №25

Quality team. They diagnosed an issue on my truck and let me know if should be covered under warranty at the dealership instead of just charging me. Much appreciated!

Mo
Review №26

The owners and Mike are the best people around!!!!!

Wi
Review №27

Great service. We were in Houston for the weekend and they replaced a bad tire on our vehicle.

Do
Review №28

Performed state inspection. Passed without needing any repairs.

An
Review №29

Mike and his team provide reliable, high-quality vehicle maintenance and repair services.

Lo
Review №30

I got an alignment, rotation, and a state inspection for my car here. Great value and service. Highly recommend for anyone in the area to check them out.

Ka
Review №31

Way better than going to any dealership!!!!

Jo
Review №32

They are excellent and a pleasure to deal with

Al
Review №33

Pricing was fair and reasonable and I wasnt pressured to get something else fixed that wasnt needed. Great place, great people! I will definitely be back!

구본
Review №34

Excellent Service..!

Ma
Review №35

The guys are really helpful and then theres Mike, Mike is really good at working with you on issues with your vehicle and he explained everything before starting work .Kendra is a lovely young lady very knowledgeable about issues with your vehicle as well. When it comes to keeping you on the road, I completely trust Memorial Conoco and Mike .

Pa
Review №36

Honest with quality work.

Sa
Review №37

They are always friendly and their work excellent. I had battery issues and they replaced my battery while I waited.

Ma
Review №38

State inspection. Excellent services.

Ca
Review №39

I have taken numerous cars there for numerous issues and have always been very satisfied with the service and price. The employees are very nice. I highly recommend this station.

Co
Review №40

I have taken my cars here for nearly 20 years - most reliable repair shop in Houston with very friendly staff.

Br
Review №41

Excellent work and service!

Ja
Review №42

Always a pleasure to do business with Conoco. Personnel are efficient and knowledgeable

Ro
Review №43

InspectionAlways do great work

La
Review №44

Mike is so friendly and knowledgeable! I trust him w all our cars.

Is
Review №45

I called the ahead of the time just to see if theyre doing state inspection -spoke with Mike. As I pulled in a guy came up to me his name was Gordon. Drove my car straight him for. It was done in 7 minutes. Im impressed

Ab
Review №46

Excellent service, Mike and Kendra and crew are the best !

J.
Review №47

Fantastic service and very friendly. Gordon, mechanic, is super fast and great at what he does. This will be my new go to gas station in the neighborhood for gas and maintenance.

Ge
Review №48

Good people and excellent services.

Ke
Review №49

Ive been going here for 20 years. The staff always takes good care of my vehicle. They do all the maintenance and do an excellent job. Mike is the manager and is really good to business with. I recommend having your vehicle serviced here. If you dont have your vehicle on a preventative maintenance plan discuss it with Mike.

Ti
Review №50

Excellent customer service. Mike was extremely knowledgeable and friendly during my visit to get my A/C replaced. I was in and out in one day and he also offered to drop me off at home while i waited and pick me back up after service was complete. A month or so after the work was done he contacted me just to make sure everything was still running smoothly. Now thats what i call customer service. Will definitely be a lifelong customer now and will absolutely recommend.

Jo
Review №51

Anyone that goes here has no sense of worth, they do a good job when installing/repairing parts, but get ready to spend half of your life savings at this place...

Me
Review №52

Came here for the great reviews and they did not disappoint! In and out in 10 minutes for a car inspection and everyone there was super friendly and helpful. Will def be going back!

Cr
Review №53

Great shop. Honest and fair prices

Jo
Review №54

Top notch personal service, friendly and honest- couldn’t ask for a better service shop and staff. Quick and efficient with fair prices!My go-to with any car problem.

Os
Review №55

I used to be happy with this place until I took my car for an inspection. Turns out they wanted a 3,500.00 repair in order to pass the inspection. Took it to another place, they said there was nothing wrong with it and passed it. Took it to one more place just to be sure and they agreed that there was nothing wrong with it.

Ka
Review №56

Professional, knowledgeable, helpful.

Ca
Review №57

Honest and friendly service! Rode around with me to listen to the problem i was describing with my vehicle. They were able to fix the issue quickly and even offered to give a ride to and from the shop since i lived in the neighborhood. I would recommend this mechanic shop to anyone!

R
Review №58

Mike is always helpful, truthful and honest and gives reasonable prices when an estimate for car service is needed. And their service guys are very nice and helpful too. Highly recommend Memorial Conoco.

An
Review №59

We have been customers of Mikes for 15+ years. Excellent service and always takes care of us. His staff have even gone to our daughters rescue in car emergency situations. Can count on Mike for honest estimates and if there is a better way to fix something, they can be very inventive. I would and have recommended Memorial Conoco.

Dy
Review №60

Marco is very helpful. Ive had an oil change and wheel alignment at this location. The service is wonderful. Marco kept me up to date with the work the technician was doing on my car. Making an appointment is easy. I will continue to take my car to this location in the future.

Ra
Review №61

Expensive but professional. And high quality parts. I go there when I need quality parts for my favorite vehicle. Which is a classic.

Ke
Review №62

These guys are great! My car wouldnt start and the insurance towed it to Mike. They resolved my problem and got my battery adjusted so it was free. He and Lance seemed genuinely grateful to have had the opportunity to work on my vehicle. Great guys!

Ma
Review №63

I had to get my wifes car inspected after dealing with a check engine light. I hadnt completed the drive cycle so it didnt pass as a lot of the sensors were not ready. They worked with me when I came back and I was in and out in no time.This is a great neighborhood service station, and Im glad theyre in my neighborhood.

Ma
Review №64

Excellent, prompt and courteous service. I have no hesitation about bringing my cars there and highly recommend it.

Ro
Review №65

Great customer service!

Ne
Review №66

While there are many auto repair shops in Houston, few, if any, compare to Memorial Conoco Car Care! I have used them exclusively for the past several years for both our cars. Mike Balzer & his techs are just a great bunch of honest, hard working REGULAR people. I was recently going out of town to a convention. I had many things to do the day before. I walked out to my car & saw I had a flat. After several calls to see about getting roadside service, Mike & Ed came to my house, put a spare on, drove away, went back to the shop & fixed my flat, which I got back later that afternoon. They didnt need to do that. They just did it anyway! I appreciate their keen sense of detail. I want to drive my car for many more years! They make the necessary repairs & nothing more. I TOTALLY trust them. If you need a great place to get your vehicle serviced, dont hesitate to give them your business!

jh
Review №67

These guys have taken care of my familys cars for years and have always been excellent, efficient and fair. You can always trust them to only take care of what is necessary and to do it quickly. They have even given us rides home when we had to drop off a car! They are by far the best mechanics in Houston.

Le
Review №68

Always a great experience....will always return. Mike and his staff are gracious, kind, honest, and professional. Thank you for the great work you do in our community.

Pa
Review №69

My relatives recommended Memorial Conoco because they have had great service for years. I found that to be very true!!! Great people here give fair estimates and quick service for exactly what they estimated it would cost!!! I will now plan my service for when Im visiting my relatives in that area!!! Im thrilled with my new service station!

La
Review №70

I went in to have them check my air conditioning system and the tech found the smallest of leaks on one of the valves. They took in my car immediately and let me watch as she search for a leak and then heat repaired the valve and recharged the system very quickly. I couldnt be happier with my car experience.

Ch
Review №71

My family and I have been customers for decades. With Mike Balzer and his staff your car will be happy and so will you!

Ru
Review №72

Use someone else. Slow and lacking customer service.

DE
Review №73

Great experience with Memorial Conoco. They were geared towards providing good customer service. I will certainly go back for maintaining my vehicle on a regular basis.

Me
Review №74

Quick, cheap place for oil changes. Can get it done for cheaper than Take 5

Gu
Review №75

Always a well done job and on what you need to be done. Great service and attention. Your car maintenance is well taken care of.

Ma
Review №76

LOVE Memorial Conoco. They take better care of my cars than any dealer ever has! They are prompt, courteous, conscientious, and priced right! Thanks for taking your customers seriously!

Kh
Review №77

Great place, great people! Even picked me up and dropped me off. Worked with me on pricing! I feel blessed

Je
Review №78

Good for basic service and maintenance. Can do state inspections. Werent very capable in helping when emissions sensors didnt pass inspection.

Wo
Review №79

Mike is wonderful, and my wife and I bring our cars here anytime the need arises. Have been a completely satisfied customer for several years now.

Cy
Review №80

We have used Memorial Conoco for several years since it is very close to our house. Each and every time we have done business with Mike we are impressed with his honesty, fair price, and committment to doing a thorough job! Since finding this car center, we do all our service with these guys! Would highly recommend them for all auto needs!!

Ro
Review №81

Took my Subaru here for an oil change and found their prompt service, honesty, and fairness a refreshing change from the usual pressure-filled visits to the dealer. I really appreciated that Mike and his team only changed or replaced what was needed, rather than trying to push unnecessary work on me. Just recently, the day before I was to drive out of town for the holidays, I noticed a small oil leak caused by a worn out drain plug washer. Its a $1 part, but the dealer wouldnt replace it without a complete and unneeded oil change. Rushed over to Memorial Conoco with the part. They took care of it for free in about 20 minutes. Super nice of them. Ill definitely be back when my car needs work in the future.

Pa
Review №82

Always helpful, courteous, efficient and effective. Thank you.

Ma
Review №83

Always helpful and fair here. I love the people .

ho
Review №84

As a single lady I am always wary of charges for car maintenance however I was fortunate to to find Mike at the Conoco near my home and have had excellent service and honest charges and cant say enough praise about the work they have performed on my car.

Mi
Review №85

Mike is the man. Awesome mechanic real good pricing. Great work.

He
Review №86

Sharks!!! Avoid at all costs!!!Drove in from the North and my rear drum brakes had about enough after the trip. Being as I just got in town and was staying with family I could not do any of the work myself. I do all of my own work all of it.After checking online and seeing the good reviews(people paid off for sure), I thought Id give them a shot. They were local and in the neighborhood they were in I assumed I would get the great service as well. This was not the case at all.This is a terrible group of people that prey on those less fortunate or in a jam. Im sure they thought they could take advantage of me from being out of state but Im not the one buddy.First red flag was they had never scene rust before. But that was only the beginning. When they starting listing much more work then needed to be done, I knew they were scammers. Much more way more ridiculous amount of work.$1800 quote I received for rear brakes. I was completely dumb founded to the parts they were saying needed replaced master cylinder, brake lines, drums, pads blah blah blah. Even said my lug nuts were wrong lol.. I had just done a lift so I know what my undercarriage looks like and I knew my brake lines were fine. But oh no they said they needed replaced. I shut them done and said no way pal. Then they insist it was too dangerous to drive. I knew better and got out quicker then I came.Being a car guy I just could not believe the service here that these guys tried to provide to me. How could you even sleep at night taking advantage of people like that? Im still shocked 6 months later. Im sure they take full advantage of those not knowing anything about their vehicles. Makes me sick.I ended up taking my truck further down the road. New pads and drums turned for $169. Running perfect ever since.I used to stop here in the mornings for gas as well as its convenient for me. Not any more and never again! Not a dime of my hard earned money. If I broke down here I would tow it else where.

Mi
Review №87

You guys have a good operation. I plan to go to you yearly for inspections.

Jo
Review №88

Great service......happy helpful staff

Al
Review №89

We broke down and had to stay at a hotel in I-10. In the morning we called memorial conoco car care. Eddie, the owner picked us up & drove our car to the shop w/ the battery charger attached, saving us money on a potential to. He even dropped us back @ our hotel while they worked in the car. The price to fix the problem (serpentine belt came off) was around $350, right what we expected. Now we can get back on the road & head to New Orleans where we are supposed to be spending our honeymoon. They were honest, fair & went above & beyond @ memorial conoco.

Bi
Review №90

I took my car here and told them that I just needed the inspection and approx. 15 minutes later they tell me that they have accidently did the oil change to my car and it cost amost $40. I rea;ly dont like this kind of accident, so please tell them CLEARLY what do you want/need for the services when you brought your car there to make sure. I wont bring my car here anymore and Not recommend this place.

Kr
Review №91

Fantastic. Great service, fast and good price.

Am
Review №92

Wow couldnt believe it. I have a 2003 Honda Civic and noticed that the oil in my car looked like chocolate milk ( which can be really bad) I took it to Memorial Conoco and had them look at it they told me that my block was cracked and to get it fixed would cost me near $4000.... I had my brother a tow truck driver pick my car up and take it to my dads mechanic, He looked at it and told me that it was just a problem with my head gasket leaking and it would cost me $350 to get it fixed!!!!! I had him print that out for me and went back to Memorial Conoco and showed them.... they flat out said that I was lying and the shop my family has been using for 17 years didnt know what they were talking about, Im a 19 year old girl so Im pretty sure they quoted me so high cuz they thought I would just pay to get it fix and not have someone else look at it but to call me a liar and say another shop didnt know what they were talking about... Come on they where just RUDE and over priced I WOULD NEVER SEND ANYONE TO THEM!!!!!

Pa
Review №93

They do good, honest work in a timely manner.

Ti
Review №94

These guys are so patient and comical! They offer great customer service with a smile!!

Ca
Review №95

Very accommodating. Always friendly and courteous.

Di
Review №96

Always impeccable service! So glad to see you back up and running.

Br
Review №97

Was treated fairly and well. Would go back.

Ja
Review №98

Terrific Service

Pi
Review №99

Amazing service!

Bo
Review №100

Great Service, quick exceptional work!

Information
21 Photos
100 Comments
4.6 Rating
  • Address:13202 Memorial Dr, Houston, TX 77079, United States
  • Site:https://memorial-conoco-car-care.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 713-827-1816
Categories
  • Auto tune up service
  • Air conditioning repair service
  • Auto electrical service
  • Auto repair shop
  • Car inspection station
  • Car service
  • Oil change service
  • Tire shop
  • Towing service
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations