Save yourself the headache.This has been the WORST move in experience I have ever had. Absolutely zero communication from the leasing agents and no access to talk to management. Apparently Alyssa, Crystal, and Amanda in the office are SHOCKED that people plan moving and put deposits down on movers. I was informed under 72 hours to my move that I wouldnt be able to get my keys until 5:30 PM. Then why was I paying for that first day? But this was after I was called within a week of my move in date and asked if I could move in 3 days after my signed move in date.I was constantly lied to about Im sorry Im the only person in the office but calling back later and getting another leasing agent. After endless phone calls and BEGGING for any lick of communication, I was able to have them agree to pick up my keys at 3 PM.I guess if you have the most flexible moving plans in the world, go right ahead. But I wouldnt wish the headache I had to deal with on my worst enemy! I guess Moody Management and The Village is just another large corporation. They dont care about you. Take your money elsewhere.

Office staff is extremely unprofessional. I applied here over 3 weeks ago. I’ve called several times over that 3 week span for updates on my application and no one has ever answered the phone. They’ve even picked up the phone and hung it up. When I finally drove up there I walked into the office and nobody addressed me. They were all sitting at their desks on their computers like I was a ghost or something. If you’re wondering why so many units are available that’s why.

The Village at Bellaire is a great community that I have enjoyed living in for years. The manager Jesus is doing a great job making this a place I’m proud to call home.The head of maintenance Louise is awesome! He is very professional and attentive. If you need help he is very willing and skilled. He is a real asset to the Village at Bellaire.I would recommend this complex to anyone who needs a really nice place to live with large floor plans in a great area.

Im really not one to complain but 6 days with no A/C in August while working from home will I guess do that to you. Maintenance team has been super nice and are allegedly understaffed but I have a dog and this is just unreasonable. Ive contacted the leasing office, sent maintenance requests, and my apartment has been consistently at 81 degrees since Sunday morning (8/1). I dont know what to do in how to get this matter resolved quickly.

I moved in and May and have loved it. The management is always super helpful and responds so quickly if I ever have any questions for them, especially Jesus! I would definitely recommend this apartment complex!

I have been here not quite a year and I dont post things because I like specific people its truly about service and how you truly take care of your responsibilities while Im here. I can truly say Im impressedwith the staff they are consistant and they are efficient. Im overwhelming impressed. Im praying this staff stays here because its beautiful here and pleasant.

Communication is terrible. I’ve never lived in a complex that does not care about their tenants.

I’ve been living here for a little over two years now. The apartments are amazing! The management pays attention to the details which reflects on the overall quality of the apartment. I’m very pleased to be a resident of The Village at Bellaire!

Jesus and crystal have been amazing!! Everyone in the office is very helpful and knowledgeable!! I have been here almost 13 years and this is by far the best office of team members!! I just moved my mom in and she couldnt be happier. Good job everyone

The apartment is very noisy. Constant drama among tenants over noise complaint.So happy we are moving out now.Spend your money elsewhere. They lure you with a nice rate and once you are hooked you are on your own.Oh and don’t tell me you couldn’t figure out most 5 star reviews are fake.

This is an amazing complex. It has the largest floor plans around, an excellent gym, and a really nice pool area. Also, with two onsite parking structures, there is always enough parking. The Jesus, Ruby and the new management staff are wonderful and have done and continue to do amazing things with the complex.

I am overwhelmed with the amount of support I have received from my leasing office and both my property manager and assistance have went beyond and over board to assist me through my hard times. I was almost six months behind in my rent and The property manager went out their way to aid me with resources. I am renewing my lease with a zero balance. Thank you Jesus and the team.

This is the best place I’ve lived in Houston, and I’ve lived in four other large complexes around the city. I’ve been here for 2.5 years and with the recent management switch, many things have improved. Units are being upgraded regularly, the pool is the cleanest it’s ever been, and parking is more available than ever. The office staff is helpful, kind and amenable. The manager cares very much about the property and the happiness of the people living here. They are quick to respond with maintenance requests and do a good job on repairs. It’s a quiet community with lots of dog owners and it’s relatively easy to get to know some of your neighbors. A friend just moved here and she likes it, too.

This apartment is amazing. The property manager Jesus truly cares about his property. He is out on the grounds often and very pleasant. If something is out of order or trash he doesn’t wait for a worker to do it, he does it. I’ve never called or come by the property and had a bad experience. I highly recommend this property.

Jesus Espinoza | Community ManagerIS Simply WONDERFUL! when i tell you he works with you, gives you all the much needed facts and explains every. he has worked with my situation and i’m so excited to be moving forward to making this my next home! Community is beautiful, amenities are gorgeous.

Crystal, ruby and jesus have been so much help! I came in for a 1 bedroom on the first floor. Jesus uphold me to a bigger apartment on the 3rd floor after I said none showed me its connected to the garage and I wouldnt have to do stairs. I fell in love with the 3rd floor and vaulted ceilings and fire place and best of all not having to do satirs!!Thank you guys so much for helping me find my new home!! I am in love

I love my apartment! I moved in recently and Crystal was able to walk me through everything and made it so easy! When she emailed me my welcome letter it had everything I needed as fat as dates amount owed which people to call for electric, cable and renters!! Everyone else in the office has been nothing but nice, welcoming and I am glad I made this my home

An amendment from my earlier review. The only interaction I have had with the TERRIBLE management here was them asking me if I could please take down my ACCURATE review of their complex. When I tell you there has not been one improvement, not one attempt to make my living experience better, it is not an exaggeration. Constant construction noise at all hours of the day, it is impossible to get work done. When I call the manager to complain he is conveniently “stepped out for the moment.” These people do not care about anything but your rent money, and you deserve better! Do not move here!!! Still no emergency maintenance line either! Sorry if your appliances break down in the night or on the weekend, but there is no help for you here! Also half the people who post positive reviews work in the office, so there’s that.

I have a friend that i visit here and absolutely love her apartment. She said your looking for a place, move here,. So I decided i wanted to live here as well. I made an appointment and had a Great experience. Jesus was excellent and professional during the tour. I applied and the Application process was smooth and hassle free. I’d Definitely recommend these apartments. A+++++.

This property is WONDERFUL. Amenities are beautiful and the grounds are well kept. Everyone in the office is so nice, knowledgeable, and so helpful. Moving in was HASSLE FREE. I LOVE IT!!!

We went to tour the complex and thought it was okay but after speaking with residents about how they liked living there, the complaints they had were that the gate has been broken for months and the spa has been broken for longer. We decided that we wouldnt be living there due to the fact of the residents being upset with the complex

If it werent for my goal to purchase a home in the next couple years, Id never leave! That may sound like an exaggeration but I assure you, its not. Never had a pest problem, never felt unsafe, never worried about if maintenance would get to my request, love the amenity center that theyve kept clean and sanitized in the midst of COVID cautiousness, and the staff has always been communicative and transparent with the residents. The way in which theyve handled the power and water crisis during Winter Storm Uri left us reassured and heard.On a lighter note, who would leave a property that has Food Truck Tuesdays? :) I couldnt ask for better.

If you’re looking for warm and cozy place this is the best location in Houston. Ive been a tenant for few years and I must say I love my apartment complex and it’s awesome staff. Not to mention great amenities as well! Kudos to management for the excellent work during this pandemic.

Very nice property. Like that they have several options on different floor plans when I interested in moving in. The maintenance and landscape company keep the grounds very clean. Management always keeps tenants aware of any movement, changes, events, and improvements of the property. Nice, well kept amenities. All around, a great place to call home.

The apartment is very loud. Soundproof is very bad I mean very bad you hear everything. You hear the slightest footsteps from above and you hear footsteps from people below you.Dont rent here.

I have lived at TVAB for a few years and I have always felt safe and the grounds are typically clean and presentable. My boyfriend and I were considering moving to a new complex so I asked the leasing office when they needed notice that I was leaving.Jacob at the leasing office gave the info that I needed but also went the extra mile to ask why I was leaving. After some chatting he convinced me to stay and continue leasing at one of the nicer unitsIf you are considering applying here, try to work with Jacob because he is the most friendly, reliable, and thorough leasing office agent I have ever worked with.There was one other agent that helped a little and while she was friendly and well-meaning, she had trouble delivering on her promises. Jacob would always swoop in and make us feel taken care of again. If he wasn’t for him, TVAB would not have retained me and I would not be nearly as excited as I am about my new place. He seems like he truly cares about his tenants.

Great complex and I highly recommend! If you’re looking for quiet and well managed apartments, you’re in the right place! Crystal was the one who helped me during my visit and she was amazing. Great customer service and very welcoming.Thank you for making it super easy for me and my family!

This complex been my absolute favorite place to live in! Every single person who works here especially, Jesus and Amanda, are incredibly friendly, helpful, and quick to respond. Any time I have placed a service request it is completed ! The community gym and pool are the best. Honestly cannot beat this apartment living in Houston!

I am a newly, leased resident to “The Village at Bellaire” community, and to begin with my overall experience and surpassed expectations of the management staff is beyond reproach! As beautiful that the property is, what really set the atmospheric tone was the interaction with the management staff. I look for equal balance of quality and preservation in the community itself; but indeed Jesus and his entire team exemplify these reflective traits and remarkable characteristics. I had the opportunity to tour with Jesus and Crystal, their overall demeanor and strive for customer service shined in ample inclusivity! It’s tangible to see the hustle and dedicated efforts that Jesus has really made the 360 degree difference in every aspect. His team exudes nothing short of the same qualities and foster a warm environment for any prospective renter in the market. On a final, and more sincere note- this new apartment holds more personal complexity in my life for my fiancé and two little ones; in retrospect that Jesus truly tailors his customer deliverance and attention to detail with originality for each person...i.e: existing residents coming into the office or by a passive warm greeting while touring the community. Five Stars is simply understated, but I would triple that rate if Google allowed. Jesus keep showing your compassionate unicity in your management qualities, it’s not unnoticed! And to the whole Village at Bellaire Team, your excellency shines brightly! I would recommend this community to anyone inquiring for a new experience in leasing an apartment, hands down!

In all my years of apartment dwelling I have never lived in such a horribly managed place. For a little more money or more thorough searching you can find an ACTUAL nice apartment. The apartment needed almost all new appliances when I moved in, the paint job was shotty at best, the doors in some of the cabinets not fully attached to their hinges. The emergency maintenance number is either a fake number or one that nobody checks, after hours or on weekends you are on your own. They don’t notify you of repairs, so your apartment could be filled with paint fumes from the neighboring apartment and you just have to deal with it. I had to call 3 times when my fridge broke, barely fixed it. Much to expensive for the careless, rude, incompetent staff. Oh and nobody wears masks in the office or around the complex. I was kept up until 10pm one night because of repairs to the apartment above me. If you like any kind of peace of mind or quiet, or want a nice apartment you don’t want to worry about for the love of God avoid this godforsaken nightmare of a dwelling.

Horrible!! DO NOT MOVE HERE!!! Roaches are everywhere and they do nothing about it; the gate has been broken for over six months and all the positive reviews are fake and the property manager will never speak to you !! RUN!

Loved living here!! The only reason I left was because my job required me to move overseas. If not, I would of stayed for sure. It seems like there is new management because property is looking better. Also, they seem to be working faster and putting residents as a priority. I put in a work order last week and was fixed right away on the day of. Management seems more organized for sure. Super clean and friendly complex to live in. Would totally recommend!

In love with the location and the way management handles the place! Grounds are kept up and my needs are really tended to here versus some other places Ive lived. Definitely a MUST view property!

Living here has been a great experience! The staff is wonderful and very customer service oriented. They are always willing to go the extra mile to help me. I make use of the pool, business center, gym and gym (all are wonderful). They are all impeccably well maintained.Anytime I have had any kind of maintenance issue (from the a/c filter being replaced to replacing a light bulb) the team here is always very quick to respond and resolve the issue.Recently I had an issue and the the staff was so helpful and understanding. You can tell they really care about the tenants needs. They were able to help me resolve the issue quickly.Keep up the good work!

I had a wonderful move in the staff are so great and friendly Ms.Crystal and MrJacob are so much of a help.Thank you guys ❤️

It was a pleasure working with Jesus, the Community Manager! He has the most positive attitude and extremely professional. He was able to answer all of my questions and assisted me through the application process as well. Can’t wait to move in!

I came in to tour the property and had the pleasure of working with Crystal. Great attitude answered all of our questions. Love the quiet atmosphere and nice apartment. Thank you, Crystal for the great service!

I called looking for a new apartment my lease is up in 3 months, i spoke with Mrs. Crystal she was very helpful, super sweet and very informant. i will be going to see the unit soon. thank you again Crystal

Spoke with a lady by the name of Mellisa I think it was.. I just wanted to drop a positive review because she was so kind and professional and gave me all the information that I needed to know, I was not ready to lease that day but the experience put a good taste in my mouth and I would 10/10 recommend the property the way she spoke.Their pool area is very nice and the community seems very peaceful. Check it out! I know others will only drop reviews if they are upset, so hopefully this helps!

Jesus did an amazing job at answering all of my questions and making me feel at ease! I would recommend people to check out this place, the area is filled with nice and friendly people. It is a very calm and quiet area!

Jesus Espinoza the Community Manager was such a pleasure to work with and was very professional, friendly, and solution oriented. Management seems organized for sure. Well kept grounds and outstanding customer service. I would definitely recommend living here.

I absolutely love these apartments! Super clean and spacious! The office staff are very nice and always helpful. Also the little backyard space is too cute and perfect for a pet.

Great staff and very helpful especially during COVID! I have lived at other places and the staff here doesn’t compare. The office staff took the time to go over my lease with me before moving in especially due to these unpredictable times. It’s great to know that they care about me. The maintenace staff are quick to respond especially if it’s an emergency! 10 out of 10 recommended!

This is the best community I have ever lived in. It is very quiet and I feel very safe here. Any contact I have with Management & Staff has been excellent! I would recommend this establishment to anyone.

I love the management team. My experience with the staff was professional and courteous. It’s great to know that during such uncertain times there are people still providing great customer service

I dont know what people are experiencing right now, but personally i am glad management has changed because i am new here.. All i know is right now the manager and staff have been so helpful and i am loving my new apartment, plus the price for this area is amazing. Thats why i am giving it a 5 star. Thanks.

The property is very maintained and kept clean. The staff are very courteous, and the management is phenomenal. Really recommend living here, they been very helpful and caring with the COVID situation going on. Would not want to live anywhere else.

Management and staff are phenomenal! So kind and helpful even during these difficult COVID times! I couldn’t imagine living anywhere better. Not to mention how beautifully maintained the property is! Highly recommend!

These apartments are very well and the management team are very helpful and knowledgeable. Jesus Espinoza the property manager there was very helpful and nice answered all my questions. Will definitely recommended this place to my friends.

Management is wonderful, had a great time speaking with Jesus he was so informative and we genuinely felt appreciated! Moving is always a difficult time, it was truly refreshing to have an understanding individual helping every way he could!

Had an awesome tour of the apt complex. Management was very respectful answered all my questions. Cant wait to move in!!

Staff is always on point. Very professional and efficient. Feels like the management team truly cares thank you 😊

Weve been here for over a year.My biggest qualm is that when you have a problem, no one will fix it. Thats the first time Ive encountered such an attitude at an apartment complex. Also, the people in the office can be extremely nice and they can be extremely rude. Same with the maintenance crew.If youre looking for a complex that has your best interests in mind, dont come here.Pros- the pool, the location, the apartment itself.

Living here has been nothing but great. Amazing staff and management. Absolutely love it. Likely recommend.

When is the hot tub and gate going to be fixed?

Stopped by to tour and was not disappointed! Jesus met us at the door and showed us around, he was super attentive and patient with us. Beautiful property!

I really enjoy living here, management is amazing, property is comfortable, and living space is very chic.. I would really recommend this to anybody that wants to live in a family environment in Houston..

I came for a tour here not too long ago and the grounds are beautiful! The staff was so friendly and the apartments are beautifully updated!

Love my new apartment. Staff was helpful and nice. Manager helped me get a great deal for the area. Excited! Thank you.

My experience living in this community it have been the best! Specially with the new management, they have done the difference!The kindness of the new staff is extraordinary wonderful. They are friendly and you can tell they care for your wellbeing in the place.Ms Missy, Ms Rubi, Jorge and Melissa and the rest of the Service Personal are outstanding people.It is a blessing living here.Congratulations!

Great Staff Thanks Crystal Rivera For All Your Help

Worst management I ever dealt with I had to ask them to come fix a very loud noise on the fridge. nobody showed up. Now I have this loud noise for another night maybe more !!!! They want to charge $45 to paint one wall I asked them to . I have no problem paying. Just dang come do it please. Money more important than resident service.Best location with worst management!!!

The apartments are looking better than ever, since the new management ! Staff are always here to help and do all they can with what I need help with or any questions I have.They respond very quickly ! The apartments are so nice and beautiful 🤩 . You will love living here !

Definitely recommend this property I absolutely loved it for my friend whos relocating here. I will most likely tell my friend to lease here, I toured with the manager Jesus and his service was outstanding!!

The leasing and management staff are amazingly friendly and left me smiling and laughing when I had a few issues. Excellent customer service.

Originally it was challenging living here! Now everything has been amazing with all the updates and amazing staff! Ruby has been extremely helpful in my times of slow work and that I thank her for! Keep it up! Btw this is my second lease here!

Units themselves are fine for the price.They advertised amenities like sauna and hot tub but those have been out of order since I moved in 8 months ago. Other residents and I have reached out to get them fixed but they choose not to.

Ive been a resident at The Village at Bellaire a few months now and I LOVE this place. Everything is so peaceful from the neighborhood to the apartment community itself. You are literally 10-15 minutes from EVERYTHING Houston with this location! The Leasing staff is great. The manager, Krystal, is exceptional. Whatever you need, she will take care of it. She cares about the community and you can tell. There are several things that are being done around the complex in an effort to upgrade the space. Theres always hiccups with construction but the finished product has been wonderful! Especially the Clubhouse area. It gets crowded but I get why, its beautiful out there! I give this place 5 stars. If you are relocating to Houston like I did, this is the place to be!

6/6/2019: The place is pretty and whoever designed the rooms did a great job with spacing. I have had issues with Jorge prior to moving in though. Nice guy, but I wouldn’t do business with him if I can avoid it. To give you an example, he told me I can move into a newly renovated apartment (newly renovated because the new owners are slowly upgrading the units as people move out) by June 8 (and I asked several times about it before giving final notice to my current place). I called a little less than 2 weeks before to ask when I can get my key, spoke with Tiffany, who informed me that Jorge had my move in date as June 29. They saw my contract and we talked for a while, and while they now have to hustle on their end thanks to Jorges mistake, everything is now all set. Also, Krystal, the manager, will get the job done for you.Edit 6/8/2019: One person is in office. Tiffany either quit or was fired. I was originally told by the one person in office (at 10:15am the day I was to move in) they were not sure if I was moving in that day. We went down to the complex and eventually got Krystal on the phone. Cynthia and Krystal have been working with us ever since and have been super sweet about the mistake, but with that being said, I can’t fully move in the day I was supposed to because it has not been cleaned. There is paint (in places it shouldn’t be, including the peep hole at your front door) and dents everywhere in the apartment, even blue crayon on the blinds. Screen windows aren’t all on. There is a missing piece of the cabinet in the bathroom. Part of the drawers/cabinets in the bathroom aren’t all screwed in. The list goes on and on. I am not sure where the problem started exactly and there is still issues with moving in, but Krystal and Cynthia have been working hard to correct whatever happened so that’s all anyone can ask at this point, to be honest.Edit 6/9/2019 8:30am: Krystal gave the go ahead to move in. There’s still maintenance issues but nothing too drastic.Edit 6/12/2019: Any major maintenance issue has been resolved, and every maintenance man I meet here is very nice. Neighbors are friendly and quiet. I like the neighborhood. I love the design of my apartment. They’re constantly improving the grounds here but it’s not loud and I appreciate the effort to keep improving. Parking really isn’t bad in my mind but I also don’t mind walking a little to my car. Reserved parking spots aren’t a bad price. Though the move in process was beyond stressful, after living here a few days, I can confidently say I would recommend this place. 👍

Here at Always Get Approved, we help clients find a place to call home and assist with approval during the application process. The Village at Bellaire has been amazing to work with and ALL of our clients are thrilled to call this place home! We have had a tour of the property and LOVE what we saw, ESPECIALLY the Clubhouse area. The new management company is making so many upgrades that make this an ideal place for businesses like ours to place clients. Check it out for yourself before basing any decisions on negative reviews! Its worth the trip!

I previously stated new management has been a stellar. Such was true when Krystal was in charge. Since Ruby has ran the complex things have unfortunately gone down hill. I experienced truly unprofessional conduct with not receiving a call after my walk through, I also went through a plethora of issues regarding my move out agreement. My apartment was full of critters, tree roaches, ants, and worms. The critters I was willing to ignore due to the stellar management. Unfortunately, that coupled with poor management has led to this review being edited. I would not lease here again and would never recommend it to anyone. The staff is very nice and maintenance is stellar. Management needs improvement.

I love living here and the staff makes a huge difference. Thank you for all you do!!

It was already a pretty nice place to live, the new owners (Moody National) have made a ton of renovations to the existing property in a short amount of time, while keeping all the pleasantries. All the propertys amenities (gym, pool, sauna, business center, even the office) have been upgraded and the staff is very helpful.Parking could be better but reservations are fairly cheap. Property is in a great location, close to the Galleria and almost all attractions in Houston. Highly recommended.

Great apartments, friendly staff, great management. Highly recommend.

I just moved in and I couldn’t be more pleased with the lovely staff and the up keep of the property, would definitely be living here for years to come.

Ive been having the best experience and first impressions are everything. When I came to check the place out I was helped out by Cynthia who has amazing people skills and offered an exceptional showing of the amenities, unit and apartment offerings/incentives. The move-in process was seamless and any issues are addressed immediately. I would highly recommend checking these apartments out!

I love my new apartment and the pool view and the friendly staff!!!

Been here for almost 2 years now. Gone downhill fast. Amongst other things the most concerning are the constant break-ins and robberies, while management does nothing. The ONLY reason to be here was the size of the floor plans vs cost. Used to be like $1100 for a ~1000 sqft one bedroom. SUPER outdated but it was big. Now they upped the price recently to around $1350 yet the only thing updated is changing the apartments from white carpet to hard wood. This place is certainly not worth it anymore.

There are always problems with receiving packages or missing packages!!! I received notification from DHL and the Concierge lockers, saying my package was delivered. I go to retrievemy package, and there is NO PACKAGE!!! I have been dealing with the leasing office to find my package now for 2 days! Rachel and Melissa are very clueless to how to resolve issues, and only answer seems to be I dont know. They did state that no one has access except the leasing office, so where is the package? I had to file a police report.

I love living here it’s super convenient to everything and the staff is super nice !

I became a tenant during the acquisition, and have been pleased with the management team. I was extremely impressed by Krystals attention to detail, and her willingness to go above and beyond to address any concerns from tenants. Anytime I walk into the office, I can always count on her to be a consummate professional with a smile. Since the change of ownership, Ive noticed that they have invested in the property to make it even better (Renovations and other capital projects.) The community is quiet, and a hidden jewel.

I have greatly enjoyed living here at The Village at Bellaire! The property is so quiet and peaceful and is very convenient to the 59 and 610 freeways. Our apartment is so spacious and the huge swimming pool is beautiful! I would recommend this complex to anyone that wants to live inside the loop at an affordable price.

If I could give negative stars, I would. Well when I first came to visit this complex I thought they were great. I had a friend who lived there a couple years ago and she seemed to really like it so I gave it a shot when it came time for me to look.I came here. Applied and paid my deposit so the process could go faster. They’ll deny for any charge offs any if over ten years ago which mine were. And they didn’t bother returning my deposit until I asked even though, they knew I was denied. I had to ask and then was told that it’s going to take a month to get my deposit back??? I’ve never heard that BS in my life and will NEVER recommend anyone to go through them for housing ever. It’s usually returned the following business day after you’ve been denied. I’ve rented multiple apartments with multiple different locations. Never once have I been told “oh it’ll take 30 days to give you your deposit back”. It didn’t take them a month to take it. Shouldn’t take a month to return it.But whatever.

The community is always well maintained and on site management is extremely wonderful!

I love this community, location, staff and management everyone has been so nice since the new team took over. I like that the community has great amenities that are available to me 24/7! If you searching for a apartment with in the Galleria Area close to downtown I would really recommend this place!

I have truly enjoyed my stay here at this complex. Very nice people and area to live. The thing I like the most is the peace and quiet around the complex. The parking is very convenient and I love it. The gym is presently going through renovation but when it was open there was enough equipment to get the job done and pretty clean also. The management. I have no complaints about them. Whenever I needed something done they were right there to deal with whatever issue or to put in a work order for me. All have done a great job dealing with the management change and are willing to make your living experience here what you are looking for.If you are looking for a safe and wonderful place to live, village of bellaire is your home. I’m really at peace here.

Apartments are beautiful! Ruby(new assistant manager) is awesome!!! So friendly, she was actually our leasing agent when we first moved in. This place is super highly recommended, and located really close to everything you need.

This place is not good at all. I moved in in June and it was a complete disaster. Jorge told me that I could move in May 30.. when I called the day before I was supposed to move it they said that they had no record of me even moving in at all! So they pushed my move-in date for that Friday. Whenever I drove three hours to Houston to move in I got to the apartment complex and they had not even painted or cleaned my apartment. It was completely dirty and they did not even have the keys for me and they lost my leasing agreement! I waited all day for them to clean my apartment and they still never did, I had to rent a motel because I couldn’t even sleep in the mess. They finally cleaned it the next day early in the morning. I was also supposed to get a free month rent which was supposed to be on my account in July, it was never on my account so I had to call three times for them to add that credit on there. Everyone is rude except the manager! They even towed my car for parking in a normal parking spot because they said that I did not have my parking sticker on when it was on the dash, I had to pay $240 to get my car out! It’s ridiculous. The inside of the apartments are big and nice but the service is just so bad. I will not be living here next year.

Great Customer service, Staff was amazing and made me feel at Home, it was a very professional all around. loved the units and the community AMAZING!!!!!!!!!!!!!!!!!! MGR is Amazing.

This review reflects building management since it was transferred during the summer of 2018 from Greystar to Moody Companies. Fortunately, I was only under Moodys mismanagement for three months before I relocated. But what a horrible experience that I am still dealing with.First of all, the apartment community was without water for two separate occasions for multiple days. Moody did not send out ANY communication during this time letting us know what was going on or when to expect repairs to be completed. Prior to Moodys management, the water never went off once without my prior knowledge of repairs, which were always done during off hours.Second off, this community does not know how to maintain its pool. The pool has remained open while the water was, and I kid you not, BRIGHT GREEN. Temporary fixes happened but no end in sight, and I saw residents swimming in the pool during this time. Management did nothing.Last but not least, I would never trust this apartment complex with my money or documents. When Moody took over, there was an extremely messy and disorganized period of residents files getting transferred over. They did not have our water bills for months and asked residents to estimate the cost of their water bill, and they would either be refunded the difference or sent an additional bill with the remaining charges, without penalty.I moved out and have been trying to recapture my security deposit, and management has claimed that I owe hundreds of dollars in water bills, and therefore am not receiving a security deposit. This is clearly due to managements inability to manage their own documents, not my lack of paying. I have attempted to contact someone for months, am always told a manager is looking into it and will contact me, and am refused service and never contacted.I am disappointed in giving this review because I very much enjoyed my time here prior to the new management takeover of the residence. I would strongly recommend not moving here.

The apartments are so nice! The staff here is great& Jesus was a very big help to me regarding any question or concern I had about the apartments.

I’ve loved my experience living here thus far! The new management is great and the complex is in a great location.

Worse apartment ever !!! Not recommended at all, all they about don’t make noise well I live in second flour careful about my feet steps it’s not comfy stressing other wise you will revive an email tell you please don’t make noise I live with my husband here even I don’t have children, beside no parking lot at all all you hear is the dogs barking that you can’t never complains about but if u move in your apartment it’s gonna be a big deal !!!!! Not recommended at all beside they never clean up the out side of the place fill with the tress’s paper can’t wait to move from here

I moved in during the transition from Westmore to the Village, and over all it has been a positive experience. The Village is in a great location and so far it seems like a nice, quiet and safe community. Parking can be an issue if you don’t reserve a spot, but I have heard similar things from several complexes in the area. Most other issues seem to have been a part of the management transition, primarily problems with billing and the tracking of accounts, rent, and payment. While not all of these issues have been resolved, progress seems to have been made particularly in the last month. Despite these issues, the management team has always helped me in a very courteous and professional manner, especially Krystal and Elise.

Very poor management with attitude! You can’t count on what they promise you, easily deny it and then nobody answer you any more. But when it comes to take rent they show up and do according to the regulations! Before that every one has own regulation. However This is a good apartment complex if you can tolerate the management!

I DONT THINK THESE REVIEWS ARE ONLY FOR RESIDENTS. I AM SPEAKING FOR MY MOTHER AS SHE WAS THE HOUSEKEEPER FOR THIS PROPERTY UNTIL SHE WAS WRONGFULLY FIRED BY KRYSTAL. HER EXPLANATION FOR TERMINATING MY MOM WAS BECAUSE SHE WAS NOT ABLE TO CLEAN 2 WHOLE APARTMENTS THE GYM AND ANY APARTMENTS SHE WAS CALLED TO TOUCH UP IN 8 HOURS!!! MIND YOU SHE WAS THE ONLY HOUSEKEEPER IN THE WHOLE PROPERTY!! EVER SINCE THIS KRYSTAL TOOK OVER I WOULD HAVE TO SEE MY MOM STRUGGLE STAY LATE BECAUSE THE YOUNG LADY WANTED APARTMENTS DONE TO BE READY FOR THE NEXT DAY FOR MOVE IN. IT TAKES TIME TO CLEAN ESPECIALLY IF THE MAKE READY GUYS COME AND PAINT OVER EVERYTHING AND NOT CARE THAT SOMEONE HAS TO COME BEHIND THEIR MESS AFTER THE PLACE WAS ALREADY CLEANED SHE HAD TO GO TO APARTMENTS TWICE FOR THAT REASON. KRYSTAL NEVER SAW THAT!! MY MOM NEVER HAD COMPLAINTS OVER APARTMENTS LEFT DIRTY UNTIL KRYSTAL TOOK OVER AND STARTED RUSHING MY MOM!! SHE IS A HUMAN NOT A ROBOT!!! FYI WHEN SHE FIRED MY MOM. MY MOM APOLOGIZED!! WHY? IDK!! SHE WAS DOING HER JOB EVERYONE THAT SAW HER WORK THERE KNOW THIS THE PROBLEM IS THAT APPARENTLY KRYSTAL CAN STEP OVER EVERYONE AND OVER EVERYTHING IF THERE IS ANY OTHER EMPLOYEES THAT SHE IS MISTREATING LIKE SHE DID TO MY MOM I HOPE THEY STEP UP!! LIKE I TOLD MY MOM WHEN SHE CALLED ME CRYING LAST NIGHT THAT IS NOT THE ONLY JOB IN HOUSTON AND SHE HAS AWESOME PEOPLE THAT GIVE HER REFERENCE! IM NOT HERE BECAUSE IM MAD IM HERE BECAUSE MY MOM DID NOT HAVE A VOICE!! SHE DOES IM HER VOICE!! SHE ALSO GAVE MY MOM THE OPTION TO FINISH THE WEEK OR GIVE HER 2 WEEK NOTICE SO MY MOM CAN LOOK LIKE SHE QUIT AND GAVE HER NOTICE !! MY MOM DID NOT QUIT KRYSTAL FIRED HER WITH NO NOTICE!! AFTER EVERYTHING SHE TOLD MY MOM IT WASNT HER DECISION IT WAS JEFFS DECISION. I WILL EMAIL CORPORATE OFFICE THEY MIGHT NOT CARE BUT I WILL LET THEM KNOW HOW UNFAIR SHE IS TO EMPLOYEES. AS MY MOM SHE WILL BE OKAY SHE IS BETTER OFF AWAY FROM SUCH A NEGATIVE PERSON LIKE KRYSTAL IT WAS EMOTIONALLY AND STRESS-FULLY KILLING HER.

Super happy with my apartment, staff is friendly and attentive.

I have been a resident here for a few months and it has been a STELLAR experience. I absolutely love the environment and all of the amenities.

Awesome management, great property, definitely recommend living here!!!!

Location is great, I had to edit my review from 5 stars to 0 stars if possible only after 3 months of living and dealing with the worst apartment management ever . I have been asking for a reserved parking spot for over a month they would never come out and paint the spot!!!!! I have no problem paying for it!!!!!Their maintenance team got in my balcony twice and damaged my plants!!!!!!!!! And when asked for a manager to come see the damage they never sent any one out to see it!!!!!!! Asked me to send pictures of the broken plants ( which I did immediately) they never cared to even reply or care at all!!!!!!!For the first time in my life I lost a package was delivered to the front door. They didn’t care !!!!This should be a 5 star apartment complex; however its management insist on making it no star sh*t hole . Thanks a lot