I came in last week and took a tour on property and i loved the 1 bedroom i saw. I was lucky on the special i got. I got a great deal. I highly recommend this place. its quiet and great price.
If any one is interested in moving. I will definitely recommend to check out this property. Me and family members currently reside here. They have very helpful and professional staff. Apartments are very beautiful with nice interior ❤️ Clean areas at all times. Must come and take a look for your self. You wont be disappointed.
This is one of the BEST management teams. They are professional and prompt. They do their best to take care of the property and of the people living there. Most of my interactions were with Magi. Her assistance was invaluable and she always made me feel like family.
This was my first property I came upon while touring for apartments and it was overall an amazing experience! Margarita was very professional and dedicated her time to answer all of the questions I had with no rush! Highly recommend to ask for her!
Came by the property this morning to look at a 2 bed/2bath. I was helped by Margarita, who was amazing! Very friendly, very profesional. She answered all our questions and made the experience great! Ask for her, as we really felt she made this stressful process so much easier!
Julie was very helpful when I spoke to her and she was able to answer all my questions. She’s awesome! She was very professional and made this a very pleasant experience.
I came to look for a 1x1 bedroom apartment. I was really amazed by the way Julie handled my needs and my questions. She worked hard to find what I was really looking for. She is wonderful. Ask for her, she will help you.
Great property definitely considering moving here. Right in the middle of the galleria area so assessable to my favorite shops, Resturant’s and clubs. Friendly staff. Margarita gave me a lot of helpful information and she was so friendly.
Jean hands down is the best since I’ve been here, and she had only been here for a few weeks (1yr ) I needed help with rental assistance and she helped me out a lot she went out her way to help me full out everything she is very detail, talkative, etc she is very understanding if you just talk to her.. you can tell she is genuinely here for the con unity she needs a week vacation lol
I have been here at Sandspoint apts aka (Artisan West) going now on 19 years and i can honestly say this is home to me. My kids were born here and i dont see myself being anywhere else than here. Thank you so much to new owner making our home look alot prettier with the new updates to the property. I Im a happy tenant here. I hope I make it to another 19 more years.
Went in to see a apartment. The lady that help me was Julie. She was very sweet and answered every question I had. Ready to sign my lease and move in 😊
Great clean complex. Friendly staff. Easy access to West Park toll way is a plus for me.
I came in for a tour and didnt even have to think about it, filled out my application the same day and moved in by the end of the week. The staff is wonderful, very efficient.
One of the best expierences i’ve ever had looking for an apartment. Margarita was very nice and helpful. She answered all of my questions and made sure i was content. Very professional. 👍👍
Hello to the people that are reading this. Ive read most of the reviews for here. Although, Im not one to leave a review, I thought this was very much needed. Im currently living in this apartment complex. Ive been here for 2 years. This place is amazing. Its quiet. Theres not ruckus or huge incidents. The office staff is amazing and welcoming. Always have been. The smiles that are across their faces are heart warming. It would make you want to move in right away. If theres absolutely any issues that you may encounter, theyll handle it in that second without any hesitation. I dont plan on leaving any time soon. Ive made this apartment my home. The office even celebrates every holiday with fun parties following several cool events to do at these parties. If you are looking to find somewhere to live and stumble across Artisan West please know that youve found your forever home! ❤️ Happy reading!- Sincerely a lovely neighbor.
I wouldn’t suggest this apartment to anyone who cares for quality. I currently live here and it’s definitely a struggle. Looks can definitely be deceiving. There’s no light in my main bedroom or living room so I was forced to purchase lamps. The water pressure is low 100% of the time. You cannot have a guest come more than 5 times or they have to park outside the complex. The laundry room cash machine is unavailable, which means you cannot use any of their 3 laundry rooms at that time. So make sure your card is always loaded or you’ll be forced to leave the complex to do laundry. These are things that can be fixed (especially the horrendous parking). I wish I knew this before moving here. Like I said, looks can be deceiving. I asked for an updated apartment and my request was ignored. 11 more months to go.
Date of my moving in was April 1st and was canceled by them due to Apt renovation and my moving in plan was messed up. But office staffs and specifically the manager understood my concern and fixed my issues . The manager was super nice, helpful and normalized everything. I strongly appreciate the manager and all office staffs for their services . I recommend people to rent apartments here because it is clean, nice and has good features. Thank you Artisan west !
Toured the apartments, really enjoyed the amenities, floor plan, location and the customer service provided by Margarita. Everyone in the office was kind. The location is close to many restaurants and Stores
JC is awesome! Best property manager and very accommodating! Excellent customer service and builds great rapport with each tenant. He can handle any obstacles thrown his way with class grace and professionalism!!! To Cushman do whatever you can to keep him on your property!
The apartment community is beautiful! They have done an amazing job with the unprecedented situation the entire world is dealing with. They have done their best to keep everybody safe and yet still bringing sunshine when we are needing assistance. I’m sure they would if they could wave a magic wand as they are unable to do certain things on their own and need outside assistance. I have seen them make the calls and do everything in their power as they are true professionals, the community couldn’t be any cleaner, State of the art, safe and so convenient. So happy for those who are able to call at home! Thank you for all you do!!
I just want to give a shout out to julie. I used to live here and im coming back to live here. She sold me the apt. She has great attitude and very friendly . Come se her
At first my hot water pressure was very low to the point I literally have to stand under the shower head. Now it’s not working at all. This has happened a few times already. I’m currently documenting everything! The staff doesn’t even give you a warning they’re cutting your water off! I wish I would’ve know this before I moved here!
Wanted to come and give a shout-out to the staff at artisan west! Dealt with a few issues with the complex but when I reached out to Anna and the manager Jose they took great care of me! Just renewed my lease here and looking forward to another year! Great complex, and it always wonderful to have good staff behind it!
I love living here so clean and organized nice and friendly staff.
Went to look at an apartment. the lady that help me was Julie she was amazing and answered all my questions when you go ask for her.👍🏻
Margarita was very helpful at answering all the questions I had about the property.
My experience was easy & delightful. Margarita was very polite, and professional she answered all the questions I had.
I could not have had more thoughtful, helpful management assisting me at every stage. You are wonderful hosts! Thank you for your help and kindness.Sincerely,(Rev.) George M Atkinson, Ph.D.
Lizeth was very helpful by explaining the price ranges and showing me the floor plans. Made me feel comfortable and was a very wonderful host. I highly recommend her so if you’re in look out for a new home go to her!!!! Thank you for your help and time!!!!
I am currently in the market for a new place and I stopped by. The property was very appealing and well kept. Once speaking with someone the customer service was impeccable. The young lady name Anna was a great help within the process. Thank you Artisan West apartments for making my apartment search so much easier.
Love my apartment. Lived in a house for years and my apartment is just as spacious. Maintenance is very professional and respond quickly to my issues. I am lucky to have a great view of the pool area.
I came in to get a new sticker and I was standing in the lobby while the leasing agents were helping other residents and the manager came out of his office and assisted me right away and introduced himself as the new manager. He was so friendly and kind and explained the new parking rules. I usually don’t go to the office at all since I work all day but I needed to get my new sticker and came to find out we have such a friendly staff and nice manager . I finally ended up leaving the office and I ended up getting a reserved parking for a great price and renewing my lease for another 12 months . Kudos to the new staff!
Recently moved in 4 months ago from North Carolina. I am so happy that I selected to live here. It is close to the toll and the staff is awesome they assisted me from the very beginning. I recommend everyone to move here.
Amazong place. The staff always goes above and beyond for me. I have been in this apts for 4 years and so far this management has been the best. Shout out to mr jose the manager always helping me with my concerns
Had my first experience with Gloria, she is a life saver when it came to gathering information and actually getting things done that you need! The other staff is super friendly and helpful when I ask question and need any updates regarding my Townhouse. The way management and other staff quickly respond to emails and give same day responses is something I highly value in tenant services. I have already recommended 2 people that moved in, and will continue to do so! Beautifully updated and affordable place to move!
I’m very happy with my time here, two years so far and the office has help me multiple times with different issues. I came here today and the manager, JC, and Anna, helped me with my parking pass. I appreciate what they do!
Love love living here ! Great location. Beautiful units! Most of all staff is amazing. Anna and JC make you feel welcome and at home. They take care of business and are very helpful ! Alex is awesome and Maintenance team surpasses any other apartment complex I have lived in here in Houston.
My move in process was smooth! I did everything online very convenient for me during this pandemic! What I love about my new apartment is the amenities they offer pool is OPEN! Great view from the 2nd floor!!! Great way to drink your cup of coffee(:
I love that this new staff are doing something for us here with new improvements and I definitely love it when they get food truck, hopefully we get an other one soon. Thank you Artisan West for helping us.
Maintanice,leasing and management are very professional and get work done.
The manger JC is the best ! Very professional and helpful. I came into the office with a problem that needed fixing and he took the initiative to help me solve it and I left with a smile. Definitely love staying here
Great service .I highly recommend this place to anyone.
Really thoughtful and helpful people they work with you I’ve been here for a year and will be staying another year with them
Very peaceful and decent for the pricing. The office is very helpful which makes things even more satisfying
I find charging for parking to be a dirty game, Im not blaming management employees because I doubt they are the ones responsible.. But here it is Christmas morning and I drove around the whole apartment complex and its 0 places to park and all visitors parking is taken and cant get out my car to go into my place or I can get towed, they might as well add in 40 dollars monthly into the rent so all residents can have assigned parking.. The only empty spaces are reserved
Amenities, price, size of the apt are all great as well as the cleanliness, but the real five star review goes out to the management team. They truly cared to listen to me when I had concerns and resolved them. Big thank you to mr Jose.
Enjoyed the food truck that the office had for the residents after the crazy freeze that we had here.
I personally think office staff is great! Very helpful when moving in, great price as well. Love my apartment!Property very clean. I do recommend moving here👍
Property has been going through a lot of changes, new manager and staff are very friendly and they help me with everything. I love how my apartments looks. I am allergic to carpet and my house is all floor. I love living here so far, is quit.
Ms.Gloria and her team has been very considering and caring during the tough time for me. She has helped me in so many ways .She made my living experiences so much better . She treats everyone like family, I have sent numerous people to the complex just because of her passion and love she has for the community . Shes the best manager. I have ever dealt with in my 5 years of renting . She has great group of team members, I believe they all are great people. She went above and beyond to make sure, I was satisfied and comfortable with my stay. I highly recommended coming and checking Artisan West Apartments out they are affordable, quiet, and the management is great .Gloria I appreciate everything you have done for me since youve known me THANK YOU SO MUCH !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Would like to give a million thanks to the staff and maintenance for everything they do! During this pandemic they still managed to come out and service our apartment. With this Texas heat maintenance came out within 30 minutes. Given that this property is very big they serviced me the same day, Alex is awesome!!!
Ms. Gloria has been the absolute best, especially during this tough situation. She has been very professional, considerate and kind. Ive dealt with quite a few people in the apartment industry and quite honestly Ms.Gloria is one of the best. Ms Gloria I just want to sincerely tell you thank you. God bless you
This is my 1st apt. I have rented and Anna explained the most important part of the lease and that just because I didnt want to read all 50 pages I had t sing. I really made the best chose in picking Artisan West to be my home. Everyone in the office is sooo sweet and attended to my needs.
The chics in the front rock; always very helpful.
I am very appreciative of all of the staff from Artisan west. Specifically Eleanor and Wendy who have been very helpful and kind. I’ve been leasing with them for a little over a year and I am so glad I renewed my contract. I’ve had not complaints and my stay has been very pleasant so far.
Ive been living here shy of 3 months. The apartments are currently transitioning to new policies so there has been some confusion. I rated 5 stars because of there customer service. Everything will not always be perfect but its how you fix the situation. The property manager was patient with me and fixed my situation EXACTLY how I requested! The property is quiet and transitioning beautiful! Thanks again! -TL
Ive been living here for almost 5 months already I do see the difference between the new management thank you Nancy for taking care of problem I had. Now Im loving it here! There quick n fast to respond my problems! Keep up the great work you guys! 😁
Thank to the new staff for eveything yall are doing and doing more for me to help me. I appreciate yall working with me, i have been living here for 12 years and just sing an other year. Thank you JC and Anna for the best service ya have gave me.
Great service the office staff have been so pleasant always asking me how I’m doing and quick to respond to my questions. They come quickly to fix any maintenance orders that I put in. once again thank you!
Living here has been great I have lived here for 3 years and havent had any problems with service. The new things they are doing around here I have decided to renew for another year.
Did not really help me. A waste of money and time :/ lack of communication. So sad and it really broke my heart to try and get someone to call me back. Other than that, the tour was nice
Ten stars to the gentlemen who was helping me find an apartment. He really sold me the apartment and i was able to see 3 different kind of apts. I will be leasing an apartment here. If you need an apt go see JC he is awesome and such a kind guy.
I’ve lived at this property for about 3 years. I’ve seen how new management has made a good impact on this apartments. My work order are completed in an appropriate time manner, the ladies at the office are friendly and always assisting me with anything I need.
Love the changes over the last 3 months. The office staff are so much nicer than before. You actually see the Manager now. She even stopped while walking to talk to me and ask how my day was going and if I needed anything. WOW what a difference from before. Hope the best for you Ms.Rebecca.
So, I have to say my time here was great and worth the money. I lived here for two years and had no major problems. The maintenance team responded in a timely manner and the staff who works in the office is always super helpful. I would choose Artisan West apts again.
I am really happy with the office customer service especially Lizeth at the front office. She made sure she was detailed as possible explaining the process of moving in and also the best affordable prices. The person to must go with is LIZETH!!! A1Service.
I’ve been really trying to not write a negative review however my move in experience has been utterly disappointing. First the apartment I applied to was change without my knowledge as well as the rent. They took care of that. Next when I arrived in the apartment roaches where everywhere literally so that delayed my me moving in. Now I’ve called several times regarding my parking pass & 2 people told me it would be at my door. I get here and no parking pass. I am a young female that lives alone. Walking around the apartments to get to my car was something I don’t feel comfortable doing. I’ve been trying to be patient because I’m understanding however I just can’t keep holding y’all to y’all word and y’all disappoint me every time. Anything y’all needed from me I have without no commotion. How come I can’t receive the same ?
This place really is a great place to call home ! JC the manager is great people and always smiling and always keeping the community active ! The maintenance people work hard everyday to keep the apartments looking beautiful! The apartment itself is clean and everything works inside the apartment. I recommend anyone looking for an apartment to go here!
Love it here! Love the area love the maintenance crew and love the leasing agents here! I always feel like they’re taking care of my needs ASAP
I love the new changes going on and the reserve parking spot was a great idea because the way it was done 3 month ago was a joke, Alex walk my apt. on Monday and fix my dishwasher, toilet wont fill up with water, fix my stove witch I can cook now he also finally put light bulbs in the kit. Thank you Alex and the new people in the office for taking care of the issues I have been having since covid started.
I don’t know how I accidentally requested a maintenance tech but they came the same day! Very polite, and when I told him it was a mistake he didn’t get angry so that’s a plus LOL
Katherin from the office is always so nice and greets me with a smile! Property is clean and well maintained! So happy I moved here 😀
I have lived at this community for 2 years now, and I have to admit the changes the new manager is doing are looking very good.
Lizeth Morales is my go to! She always makes sure my expectations are met. I would recommend to any one planning to move out anytime soon!
I just wanna say thank you for the excellent services received at the front office very efficient, they helped me to resolved my issue with the app services. Thanks so much
The staff here are very professional and very helpful. The facilities/grounds are also clean and nicely kept.
I appreciate the new staff they have definitely made a difference in the community. Great customer service, and efficient maintenance team!!
The new manager Rebecca is great . I could not believe when I called about my water leak that she took the time to personally come to my home( to my surprise she was pregnant look like she was going to bust at any minute) and make sure that the maintenance was there to take care of my leak. The maintenance guy was nice and cleaned up the mess. Im very impressed.
Talk with the girl name Wendy. I have had problems due to COVID, but she jump thru hoops to make sure my family had another home to call our own. Place is very nice n clean. Can walk around with no worries.
Friendly and professional staff. I was helped by Anna wich by the way she is amazing. I would highly recommend 👌🏽
Great service and attentive to their residents. Ask for Wendy and she will help you out anytime!
Love the changes they are making in the community and have to say the Leasing Team along with Management are the best. Assistant Manager is amazing and really cares for residents here.
I have been living here for 6 years and I see a better improvement with the new manager and I love the changes they have done, I will be renewing my contract for 12 more month.
Good I had went to go look at the the apartments omg the price it worth it good area good service good team I love it.
My little family and I are very happy with the new changes they are doing here, I was going to give my notice but now I will renew my lease again.
After reaching out to my leasing office for over 2 months. I was finally able to reach the apartment supervisor Gloria. She then took care of all of my needs regarding any problem I had going on in my apartment unit. She was very helpful. It was a frustrating process but she got the job done.
I like the new staff in the office and happy to see Wendy and Kathy back they some sweet chics.
Wendy was very helpful in explaining the prices and showing me the plans. This is my first apartment and she made everything seem very simple.
Thanks to the new team in the office got the meantness to get all my work order done and its about time they started putting rules around here and parking starting to get better with the reserve spots.
They are doing amazing with the changes here and I like the new colors too.
Love it when I get up and its quite at this time. Great job for hearing my voice and fixing my noise neighborhoods,
Was impressed in office management and the way I was treated I was helped by Wendy and she made my experience much more pleasant was knowledgeable and understanding.
Great improvement with the new staff and Alex is great he gets things done around here.
Katherine was very professional and made the move in process fast and easy! Definitely recommend
Good I did my application online and i was accepted with condition . i love the team .
Look forward to me and my wife moving in friendly staff the tour was great!