USA Supreme installed insulation and ducts for me. They removed the old insulation, sanitized the attic and did the blow in installation and sealed all cracks and installed new ducts and vents and cleaned the AC. The Service was fantastic. Quality work and the Technicians kept me up to date on every step they were doing. They took time to show me things that others had never explained to me. It was great dealing with honest people.
TERRIBLE CUSTOMER SERVICE!!Never gets back to you and the lady who i finally got ahold of is a was snotty and rude to me.DO NOT USE THIS COMPANY.
EDIT: Scammers are apparently not affiliated with these Supreme Services. Watch out for Supreme services on WestheimerDo not give these scam artists your business! We were quoted $200 to clean the vents, but when they got there they said it would be $125 per return on top of the $200 and another $200 to sanitize the air vents.Worst of all, they forgot to turn on the AC system when they were done. We called HQ and they said the technicians would be back to fix the issue right away. Its 4 hours later and Im writing this review in an room thats reached 98 degrees. To completely shut off someones AC in the middle of a Houston July should be criminal. I have a 2 month old child Im trying to keep coolAfter 30 mins of waiting for their technician we called back and they had disconnected both of their service numbers. Truly disgusting people
We needed to add insulation to the internal walls of our offices. This comopany went beyond what they promised they would do. They arrived on time, cleaned up their mess, and finished within the time constraints. We are beyond pleased!
I got my Fireplace cleaned. Tom did an excellent job. He was wearying his mask all the time. He is very friendly. He will answer all your questions. He also showed me how to use the gas in the fireplace. I will defiantly recommend this company.
Working with USA Supreme Air was a great experience. My AC went out while I was working out of state and my nephew was keeping house. They took me thru the entire process via phone, picture, and video start to finish. The professionalism exhibited considering my circumstances was beyond my wildest dreams. Would definitely recommend to anyone needing a new AC unit.
We called the company for Estimate on get thing our chimney repaired on the roof the wood around our chimney is starting to rot. Tech was 30 minutes late in arriving knocked on my door and started to walk in my house without being invited. I explained to the Tech that the chimney was on the roof that needed to be repaired I walked outside with Tom the technician. I asked him not to get on our gutters as they had recently been replaced I showed him where he could get on the roof it was at the same level that our gutters were at it was not on a peak of the roof I asked him if he had a ladder he said yes. I told him I have pictures also of the area that needs to be repaired. He asked to see the pictures asked me if I would send the pictures to him I told him I would. At no time did he get on the roof to measure Did not leave an estimate. I called that office and ask if this was normal that technician does not get on the roof to inspect what needs to be fixed. She said she would get back with me I had to call back later and she said that the technician did not have a helper with them so theyre not allowed to get on the roof. Technician call back later in the day was going to come back out to look at what needed to be done. I asked if he had a helper with them and he said no but he had a different ladder to get on the roof. I told him it this time I do not want them coming back out to the house. The office as one thing and technician says something else I feel like the company has not been honest with us his wasted our time. Why would you go to someones house and not even look at what needed to be fixed and take measurements. I just feel this caught company was very dishonest when I called in and asked why and they told me they had to have a helper and then technician called back and said he didnt have a helper. I told him not to bother him come out but thank you very much He was quite rude and then even started sending me text messages After I spoke with him on the phone.
Great communication, good quality work and definitely glad I choose Toms team to install my duct system.
Tom did a great job on my chimney chase. And Jason worked really hard getting the job finished. Very professional. They are a valuable asset to USA Supreme Air.
They did a great job on cleaning my ducts and would recommend them to anyone.
The techs came out cleaned my ducts, chimney, and dryer vent and did a fabulous job. I called and received services the same day. I had called several other companies and no one was able to get here as fast as they could. Professional and courteous. Would definitely recommend their services.
They did a great job cleaning my air ducts. The techs were very knowledgeable an explained everything to me. Also professional and friendly. One of them had some funny jokes and made me laugh. Over all great experience.
They cleaned my air ducts and did a great job. Very professional and would highly recommend.
Thank you very much for Supreme air, Tom was very helpful over the phone and gave me a great service Im really recommend.
Excellent service and great experience.... Highly recommend!
They cleaned my air ducts and was very professional and affordable.
Awesome job! Highly recommended
Highly recommended great customer services
Great costumer service, highly recommended
Excellent service and great experience