Carlos was our sales representative he got us a great payment plan and stayed in contact with us thru out the whole process. Even after the install was done checked in with me about the ac and answered all the questions I had. I felt like it was my best friend doing the work for me. The installers kept everything neat and organized and I did not have to clean or haul any trash away. The process was smooth and fast. Thank you Carlos and AirRey Houston for Helping us

Just want to thank you guys for the amazing job y’all did installing my AC, I spoke to your rep Carlo, very professional and easy to work with.I am very satisfied with this company and I would highly recommend them, thank you once again for the Amazing job y’all did.Special thanks to Carlo!Ronny MarquezBefore and after picture below

Israel was did an outstanding job helping us get our new A/C system. He explained everything with details and walked us through everything. The job itself was done fast and at a great quality.

Service was great. The entire process was done effectively and swiftly. Israel Luis was very attentive and professional, answered and explained all our questions. Would recommend.

Our A/C went out on us . We called Air Rey on Thursday they came out Friday and Saturday we had a brand new unit. Carlo & his team did a outstanding job.

Air Rey A/C & Heating just installed a new A/C and Heating system, including ductwork, vents, and thermostat. The guys started working at 9:00am and were finished right after 4:00pm. We had a great experience with everyone, but especially with Felipe Foronda. He took his time explaining and answering all our questions and doubts. I look forward to calling on this company again.

I worked with Delma (sales person) and Issac (technician) and had a good experience! Both were professional and addressed our HVAC system in a productive manner. I enjoyed working with both of them and appreciated their help. They made sure our HVAC system is working properly.

In my opinion the service that Air Rey provided was excellent. Gerardo did an excellent job explaining the whole process from start to finish. He walked us through all of the different options Air Rey provides and recommend the one he thought was best for my home. The product itself was very well installed and has already made a positive impact in our household. It keeps my house nice and cool in this Texas heat and has minimize the loud sound from our old a/c system. Highly recommend.

New unit was installed at my mothers house.. every year there an issue and they claim that it’s not covered under the 10 year warranty. Now they can’t even return a phone call. They lied to my mother about their “warranty “ they screen phone calls. The absolute worse customer service ever experienced.

Very well experienced installers who installed my new account systemEmilio Davila was the person who helped us with this purchase

Great service! From meeting them to getting everything installed. Very professional and he was good at explaining everything. Amazing work and till this day if I have any questions they are very responsive and kind. Highly recommend!

I regret hiring this company for my AC System They dont return phone calls when you have an issue. Not recommended. They broke a water pipe and didnt take care of the issue, installed wrong and cheap ducts, etc etc.

I’m giving you a good reference. Gerardo Raptis and his team made a good job and good service in all the installation that they did. Thank you! Definitely recommend

When I called “Air Rey Conditioning” the technician Fernando answered the phone and was extremely friendly and thorough with what repairs were going to be done. The prices were fair and I felt very taken care of. I definitely will use them again and recommend to other people

Great job performed. Their service and quality is good. Prices are fair. I already recommended to friends and co-workers.

My husband and I run a business out of our house. And we needed to install a second AC unit in the 3 car garage to expand the business lol. We researched a lot before making a decision...We found the best value in this company because of their specialist Carlo Palomino, who went above and beyond evaluating our needs, making recommendations, and assisting us throughout the process. He took the time to explain different alternatives to achieve our goal; advantages, disadvantages to take one route or another. He was always available by phone, email, or even in person. And hes bilingual, which is a plus for our team. Thank you Carlo!The process was quick. We provided the building drawings, and the specs of the first unit the house came with. They run some calculations and provided a few alternatives to add the second AC unit. We picked our plan. They visited the place once before the installation: took measurements, came out with a new drawing where all details were explained. The installation took a day. The warranty for the equipment is 10 years. And after that, you get 1 year of free of charge technicians/maintenance support.Air Rey Service provided an outstanding service. And I recommend them 100%

Emilio was a great AC specialist! He explained how an AC works and he helped us with the installation and he did a great job, his team was professional and careful. I totally recommend 100%!

My husband and I are extremely happy with Air Rey. Gerardo Raptis was very professional from start to finish. He answered all of our questions and truly educated us on our new HVAC system. We are already seeing a major difference in our electric bill. It has gone down by $300! We will be recommending Gerardo and his team to all of our friends and family in the Houston area. Thank you so much Air Rey!

When I needed my Air Conditioning system replaced I call Felipe Foronda of Air Rey Service, He was kind, and courteous. Air Rey gave me the best price for the job. Thanks Felipe!

Great services. Specifically Gustavo a his team, and José the technician

Israel Luis, gave me the best customer service and very professional, I would recommend this company to any of my friends and family.

My husband and I have had a great experience having Gerardo Raptis come and change our A.C & give us great service and help because we have struggled for years with finding a good company help us change our system and this is the one !! I highly recommend anyone looking for a better service to look for this guy & this company we are very grateful . Thank you so much 🤟🏼🤗

We recently had issues with our AC, Air Rey did a fantastic job, getting us a new unit and giving us a great price, I highly recommend them, Special thanks to Fabian Soto for his great job.

They replaced our 25 year old A/C unit. Felipe Foronda and the technicians were prompt, responsive and professional. 100% recommended.

Very professional service. Quick response. I’ll definitely recommend Air Rey services.

Had Air rey service install all brand new Ac system in July since then my air vents been leaking water and not cooling properly in almost 3 rooms. Been having a hard time getting in touch with them. They send 2 tech to do the exact same non sense work on my ac and still leaking water after I ask them why are u trying to do the same thing over and over. They rep who sold me the service does not wish to give me his supervisor phone number so that I can get help with some else to come fix my problem. It’s almost October and still have not gotten my ac properly installed. I will report them them better businesses bureau and make a letter to the radio station who is promoting this company. I will go beyond what I have to do to report this company bcuz $8,000 has already been paid to them and they insist on failing to fix my brand new Ac installation. Will not recomend this company ever again.

I want to thank the air rey team for doing an excellent job and giving me a good price. especially to the seller Fabian soto for being aware of everything until the completion of the installation .. he tried to solve me and from one day to another I got the installation of my new A/C.. I recommend him for his good work ..

Very comprehensive and detailed explanation of what they do and in what way they are different from the competition,the customer service is top notch and their AC Specialist (Emilo Davila) was knowledge and willing to answer my every question,and best of all was human and willing to negotiate,good experience all around

They went above and beyond to service our AC, because it was leaking freon. Went 2x to put coolant in, so we could be comfortable before changing out our coil that was leaking. Would definitely recommend.

My house was on remodeling when they came and install new ac unit thru out the whole house it was empty . Now I call them back to install the air vents and the thermostat. The numbers they have me the same lady answers and tells me the office will call me to give me a date for them to come and finish, but I been waiting the whole week for a phone call from them . I call them numerous times and now the phones going to voice mail I left 5 messages and they have not call me back . I’m very disappointed with A Rey air conditioning company . Will not referral them to anyone else . I’m just worried when my ac goes out I will have to call another company to fix it . Which they said I had 10 warranty on unit .

Don’t believe the reviews written by employees. These people only care about themselves and their money. They could care less about people with family’s. If they can rip you off they will. They will sale you something and then not fix it when something happens. And they don’t like Americans which is why all their ads are in Spanish. Most of them don’t even speak English!

They were very responsive and fast! Prices were very decent!

They help me with anything that has to do with my AC...100% will always use Air Rey and i always recommend them to my friends and family if its about their AC

Can someone please return my service call? Ive left voice-mail, and no one returns my calls. We bought a very expensive unit, and it needs service. I even drove by your business address, and the building is empty. Why do you leave your customers with warranties, hanging?

Love this company excelente service very honest company!!! Call air rey service !!💪🏻

Quality customer care and great rates for all of your Air Conditioning needs!

Excellent customer service, sales staff and technicians! We highly recommend Air Rey!!

Good experience, good service

Quick service and fair prices

These people will not complete the work and will lie about coming back and finishing will be calling the BBB and putting in a filing a complaint also there are 5 reviews that are for excellent work reviews are from employees like Luis, Gerardo, Carlos and there is 5 more but I’m not wasting my time putting all there names don’t use these people use someone else Dont rely on price which two other people where cheaper but could not do the work for two weeks should have waited since these people still haven’t finished a month later these people suck

Very good services

Excelente service.

Good service from all the staff the person you contact (Israel Luis) very kind and friendly I recommend them 👍

Very bad services

Very professional Emilio davila, a respectful and professional boy, very trained and with a very good explanation, he gave us without thinking, he would hire them again 100%

Very good service, excellent installation and very grateful Emilio Dávila helped me!

I highly recommend Gerardo Raptis and his team. I recommend it 100%.

The best service from air Rey and his team, especially in gratitude to the specialist Emilio Davila did everything possible to help us, he attended to all our doubts and they made a perfect installation or details very happy with the work recommended 100% THE BEST !!

Israel Luis installed air, the installers did a good job too

Excellent service and attention. 100% recommended. Many thanks to the Specialist Emilio Davila who patiently answered all my questions and also to the installers who did a very clean and professional job.

Excellent service! I recommend it 100%. Your advisers are very professional. The equipment is of very good quality. I am very satisfied.

Great experience since the free review. Professionals and trained to answer ALL my questions. Punctual and very detailed. They also gave me several things and helped me with credit. I am VERY HAPPY with all the service.

Very expensive $ 3,000 x on top of other companies.They were going to install the R6 flexible ducts that are already discontinued, they didnt even have a permit from the city. Luckily for me, a worker from the City of Houston came by and called him

Excellent customer service, the unit was damaged and Fabian Soto changed it the same day. 1000% recommended!

The Air Rey team arrived on time and installed all the equipment according to what we had agreed upon at the time of sale. All the team complied with the security and cleaning measures due to COVID-19. What a great experience !!

I recommend Air rey, they are professionals, the staff are very friendly, Im very happy with the work they did, thank you very much, Air rey.

Thanks Air Rey, especially to the technician Fernando, for his professionalism, punctuality and doing everything possible to have my new air conditioning installed as soon as possible, so that my family would be well. Thank you for answering all of our questions and always being available during installation, thank you to the installers for doing an exceptional clean job. I will definitely recommend Fernando to all friends.

Do not bother calling them they never respond. The sales guy Fabio lies constantly promoting great service but do not respond. We have a new unit and immediately the other unit souped working. After two days I trouble shored to them opening the case just enough for the door to dislodge and trip the cutoff switch. Avoid at all Costs! Dont bother calling them, they never answer.The salesperson Fabio constantly lies promoting great service, but does not respond. We have a new unit and immediately the other unit went live. After two days I had trouble opening the box far enough for the door to open and trip the kill switch. Avoid at all costs!

Thanks to Mr. Felipe for his attention to the clients. He answered any questions or concerns. I would totally recommend Aire Rey. Thank you Mr. Felipe.

Excellent service, punctuality, responsibility and professionalism on the part of this team.

The customer service is exceptional, plus the quality of the air conditioning system and the payment facilities make me recommend this company to family and friends.Thank you very much Air Rey Service

I had a problem with my air conditioning and it is this company that helped me solve the problem, giving me very good attention and impeccable kindness.I loved the service!

Very bad experience with this company, how bad I bought all my AC equipment with them 2 months ago and it is no longer useful and I have not had a response from them, they kept coming and they made me waste my day waiting for them and they did not have an attention to warn me that no They came and now they no longer answer my calls, they are very good at selling and promising a GUARANTEE that they do not comply and it is very annoying because according to the unit it is new and only 2 months old and I am having problems.

Thanks to the team of Air King will be the first summer that I do not worry about the heat or the high energy consumption. I was treated very well, all staff very friendly and in my language.

The service I received from Ivan Valdez and Gerardo Raptis was most professional, my family and I are very happy for such professional service from them, they were very friendly and they explained everything very well, hopefully and many people could have contact with them because we are satisfied with the service and professional attention from them.

Very good job satisfactory. Friendly responsible and quality .. I recommend them.Gerardo Raptis offered me a good service and answered all my questions with opportunity.

The excellent service provided by this company, very satisfied prices, quality of their equipment, warranties, installation and care that each of the people who work there he has given us.Highly recommended.

Excellent service, would definitely recommend it to all my friends and family, thank you very much for all your equipment 100% professional.

They help a lot to the community, thanks to the team of Gerardo Raptis, let me dajaron clean and not dump. Thanks for everything. I recommend it.

My air conditioning system was old and spent a lot of light. Search among several companies and private mechanics, I found Air Rey Service with a good team of high quality, now I will see my electricity bill decrease and the best a qualified staff, they explained everything to me in detail. I give them 5 stars for the professionalism and excellent service. High and positive recommendation to Air Rey Service. Thank you

I have been calling for several days and the only thing that happens is that a machine answers me and says to leave my msg and nothing else happens from there

Thanks to Air Rey Dervice and Carlo Palomino for helping us to have our new central air conditioning, totally recommended excellent service with very clean installers at the time of installation. Thank you very much.

Excellent service!! From the diagnosis to the implementation of the Carrier system.

They could help me very clean in their work they fulfilled everything they told me and I have my new air conditioning and heating unit. Thank you

I do not recommend it!!!!!! Very bad experience I installed a unit on 2/01/2019 and until the date 2/10/2019 and had many problems and I was not solved my problem has been more than 7 times in my house according to inspectors and technicians that for me They are pure personnel without experience for the number of times and not being able to solve the problem, I just stacked a fist of material outside my house to repair the problem but not yet. FOR THE GOOD OF YOUR POCKET, I DO NOT RECOMMEND THEM !!!!!!!

Excellent service and immediate attention, in addition to the prices and financing plans. Thank you so much for everything.

Excellent payment plan and good customer services.

Very good service

Excellent service and good quality 👍😎😎

I do not recommend it! I am already a year old and the machinery along with the thermometers are out of control. When it was hot it had to go down to 57 to make it cold and it was direct without regulating. Those who came to put the insulation forgot to put it in a room. Then the sales person comes to verify and he does not know anything. I dont recommend this service

Excellent service from the first day and 10 months have already passed, from the salesperson to the customer service, Robertos team installed me and they did a magnificent job, competitive prices.Thank you all

Punctual and achievers, the best company, I recommend

Professionals