Air pro came out to quote a whole house generator back in early May. I clearly stated that the generator needed to be installed on the far side of my garage. They increased the price in order to accommodate the cost of the additional distance from the main panel of my home. I understood this increase and agreed to a total price of $11,000. They sent a final contract and my home was placed in their queue. The contract clearly stated that my generator would be installed on the far side of the garage.As we all know generators are on back order. I talked to them several times over the last four months. And they let me know that while generators were slow to be delivered, I was in the queue.I have no issue with the delay in delivery, I had no issue paying more for the location I requested. However, the issue was when they came to set the generator a week ago. When they delivered the generator they called and asked for half payment, which I paid via credit card over the phone. I thought everything was going smooth. Delayed, but smooth. However, one hour after I paid the half payment, they called to tell me that the price needed to be increased by $3,670! I thought it was a joke. It wasn’t. I talked to the sales person and eventually the general manager. The GM understood it was their error and admitted to messing up the quote, but was unwilling to meet the commitment. He stated that he was going to talk to his sub-contractor to try and reduce the price increase. I informed him that I was not going to pay more than what we agreed to back in May. He assured me that he wanted to find a way to work it out and he would get back to me. That was a week ago and I have heard nothing. Buyer beware. Do not do business with Air Pro. They do not meet their commitments and try to strong arm you the day of the install. Luckily, I was able to get my payment refunded.

Unfortunately, I had quite bad experience with AirPro since they installed my AC 1.5 years ago. I have been trying to get their support last few months. They were not returning calls and when I finally got to speak with a manager, he was rude and even raising his voice. I had to ask him to lower his voice. He promised to call me back with resolution, and 6 weeks (or even more) after, there was no call. I called again Friday and the nice lady scheduled John to come today. He was the most helpful person ever. Looked at everything, corrected what needed to be corrected, did maintenance (as I was told they will contact me for 2x a year for maintenance, but never did). He also found something else that needs to be improved, and acted on it at that time by calling the office and having them schedule his visit within 3 day from now to fix that. John was also very helpful in explaining all, as I am not the expert. He saved the face of Air Pro and I hope he gets recognized for this. Thank you John for being professional, fast and kind!

After contacting a friend about a need for a new AC company, Ive been using Air Pro for my needs. Ive never had a more thorough inspection. I recommend their maintenance contract to keep your system running well

Arron came to change the capacitor even after hour when he was running late. He clarified the pricing for my satisfaction. Very nice and reasonable

Travis reviewed work done by another individual and explained and showed us the problems. He provided proposal to improve the efficiency and explained all items.

I was referred to Air Pro AC by a friend, they responded very quickly, the service technician John Hudson arrived as schedule, was very professional, and diagnosed the problem and repaired my AC for a fair price. I’m glad my friend recommended me to Air Pro AC. I’ll 100% use Air Pro AC again thanks to the professional staff and knowledgeable technician...Also, I recommend to “never” call1 Hour AC... they took 3 days to come out what happened to 1 hour? The technician diagnosed the problem and told me he would have to get back with me once he located the part so he could price the repair. I paid them for service fee and they where supposed to contact me to provide pricing to perform the repair. It’s been 3 additional days and I still have received a email or phone call regarding my repair.From the time I contacted Air Pro AC they had my AC back up and running in less than 12hrs and this is with locating the parts needed and having them shipped so I could keep my AC unit under warranty specifications....Also a big thanks to the owner of Air Pro AC! You have some good folk working for you....

Steve replaced the capacitor. The A/C started blowing cold air immediately. My experience was great overall beginning with scheduling the appointment and how quickly Steve showed up to fix it. I would recommend Air Pro 100%.

Steve was professional, and fast to diagnose and repair my unit

I’ve used Air Pro for 15 years. They do what they say they are going to do, from installing my new A/C to repairing my previous unit. They are ALWAYS on time, efficient, courteous and honest. Great people and great company.

Very satisfied with the company Ive been using for several years. The technician was professional, courteous and respectful.

After one of the 2 15 year old ac/heat pump systems died in our 3500 sq ft house, I decided to replace them both with a single high efficiency unit with multiple zones. I got several bids and Mullinix was the second lowest. The first company I went with was unable to get delivery on the unit I was looking for and after waiting over a month, I canceled and went with Mullinix who were able to deliver the same week. The system is working perfectly and the installation looks great. The only issue is that I had asked them to route the ductwork to allow a section of the attic to be used for storage and although they allowed sufficient length in the duct to do so, they did not strap the duct out of the way and they did not clean up the sheet rock dust where they installed the thermostats, probably because they worked from 9 in the morning until 1 am getting the installation done due to its size and complexity.

Air Pro has been best AC service company Ive used over the years. Chose them to install new system 4 years ago and American Standard going strong. On time appointments and great professional service is the standard.

Emailed in the morning, received a call back within 15 minutes and had an appointment time that afternoon. Tech was professional and friendly, diagnosed the issue quickly and completed the repair.

Justin did a great job in doing a maintenance check on both of my AC units. I always use Air Pro. They are honest and dependable.

Excellent service, knowledgeable and friendly technician! Thanks again!

Flushed a/c lines...called on a Sunday and service was complete within a couple of hours. Very happy to have a working a/c - the diagnosis was honest and the cost was fair. Will definitely call them again if needed.

Always been very pleased with the entire experience every time I’ve needed AirPro’s services. Timely response. Friendly and competent service techs. Reasonable prices. They’ve serviced two AS Variable Platinum units and they installed a split system for me. Five stars.

They did general diagnostics I have a lot of problems but I will be hiring them to come back and do the work I thought they were fantastic professional knowledgeable And just all around good people and a good company thank you John and thank you David!!

Excellent service. John is very knowledgeable and was very helpful in letting me know what was going on with my system. I will definitely use them again.

Very good installation service. The installers were very professional and knowledgeable. They answered every question I had and addressed every concern I had. The work performed was top notch and went beyond my expectations. I will use them again for any work I need.

Just want to commend Mason and Anthony on a job well done. Both are excellent employees. Did the work in a timely manner and were both very helpful/insightful. Thank you.

Been a very satisfied customer for over 20 years. Great company.

I contacted Airpro after a botched generator installation. I was impressed by how quickly they responded. The electrical manager, Michael Gattis, was extremely professional, and knowledgable. Not only did he properly connected and set up my generator but he patiently answered every question and concern I had. I highly recommend Michael Gattis, and Airpro. Two big thumb up!

Great service and great technician who did effective great work.

The electrician was right on time and very knowledgeable and professional. He told me any possible electrical problems I may have and quoted me on each and every repair. Thanks Mike for the thorough inspection and all the quotes. Ill definitely call back for any electric repairs I need

I my service call was between 12-2 today and he arrived @ 12pm!! Thank you Wesley!! He spoke with me over speaker phone I was working but, explained the problem and fixed it before 2pm. I feel he was very genuine will use them going forward. Diona

Unfortunately, AirPro doesnt pay their employees as promised! Attention all technicians! Do not work with Gary from AirPro. He fires guys when his ego gets hurt due to his own personal issues. He will not pay you your commissions after he lets you go! DONT WORK with Gary! He will screw you over!

The technicians who came to advise seemed very knowledgeable and were very polite.

Very helpful and friendly. I have been using Airpro since 2006. This same Tech along with Bob Monroe is the reason I stay with the company. They both kept my last custom home new install in top shape. Even after moving from that location I have had Airpro service my current home.

Excellent Service. Very knowledgeable. Responded quickly and workmanship goes beyond Expectations. Staff and service personnel are very friendly and helpfull. Highly recommend Air Pro and staff.

Developed a bad vibration in my heater. Technician came within 4 hours and quickly diagnosed the issue and fixed the blower fan vibration. Will use them every time. Great folks.

These folks always the best. On time, friendly, professional and thorough. Fair prices too.

Quality and professionalism at its best.They came and redid our duct work and a/c in one day. Their work is so nice I almost hate to cover it up with the drywall. There was a follow up visit by their supervisor Ramon, to ensure that I was satisfied.I am!Great job guys.Thank you.

Great service . This company is super great

Fast and professional. Quickly identified the problem and got it fixed. Even found our parts under warranty that we didnt know about.

Air pro is just as theyre name top notch professionals that do above and beyond quality work. I highly recommend this company to any not just need an install, but for your repair and upkeep needsDont be a fool and try to go with a B- movie squad A/C company. Trust me your life literally do depend on it especially here in this humid Houston weather. Do yourself and family a huge favor call the PROFESSIONALS at AirPro youll be glad you did!! 👍

I called first thing in the morning and they were at my house by 1pm (we have a service contract with them). The service guy installed the new thermostat (after confirming the old one couldnt be repaired) and was on his way in about 45 minutes.

The tech was professional, knowledgeable, and articulate in his diagnosis and explanation of the issue. I needed a quick diagnosis after loosing cooling to my system, and AirPro made it next day first stop.

Installed a new smart Lennox Thermostat, very nice job! Thank you!

Replaced air conditioning system including furnace and thermostat. Prompt deliver and installation, courteous installation team, neat and clean.

I use Airpro AC and Heating for our commercial account—first time using them for residential and to no surprise they are so professional, thorough and always gives the highest level of service. Thank you Airpro for a

Air Pro was having a busy day with the recent cold front, but was able to get to me and fix the heater igniter. Very professional, courteous and worked late to get it fixed up. Thanks, y’all always do a great job.

Highly recommend this company for any HVAC needs. They came to repair my furnace, and did their best to fix it. When it was determined I needed a new one, they replaced it the next day at a fair price. They were direct and honest about the work that needed to be done.

Their technician, Ralph, came to my house this morning to check on an AC problem. He was very professional and knowledgeable and fixed my problem.

Great technician - maintained AC system for summer weather and installed WIFI control systems

After trying several hoax companies, I have settled on AirPro. Excellent work at fair prices!

I have used Air Pro for 10+ years. They are always solid.

Punctual and good communications. Honest and complete assessments of issues. Able to create fit for purpose and budget solutions while explaining trade offs. I used a few AC providers but have returned to ACPro as the service and solutions are at the quality level I desire.

I have had Air Pro AC for several years since I bought my unit from them. Their employees have always been honest about the condition of my unit and their work. HONESTY goes a long way with me. They always have been professional and under the concerns of their customers. Mr Monroe, has a great business and I am glad I went with their services. NOTHING BUT THE BEST!

Today Wesley came out to repair our HVAC wire that had been chewed on by a rodent. He was both quick and thorough. Were really grateful that he was honest and fair with the pricing as well. Well definitely use this service again.

I enjoyed working with AirPro, they were responsive and worked hard to earn the business. They didn’t take the opportunity lightly and didn’t treat me like they didn’t really need the business. I like working with a company that is willing to compete fairly to win the business. Allen was great to work with and the crew that installed the system worked diligently and left the house as clean as they found it. I will use them again!

They are the only HVAC company that was able to get my electrostatic air cleaner working again. My regular service company only wanted to replace it. Same with another company that I had check it out. John Hudson from Air Pro was able to assess the problem and get my unit fixed. I was so impressed with the ability, product knowledge and professionalism that I decided to sign up with their annual maintenance plan. They get 5 Stars from me and my sincere recommendation.

We have used Air Pro for years. Very happy with Joel, his knowledge and answering questions we may have.

Ive been doing business with these guys for years now. Theyre always courteous and professional. The technicians are always cheerful and knowledgable. Definitely my go to HVAC service company.

Air Pro has always serviced our A/C and after 20 years my A/C systems need replaced. From when we talked about options to pricing, i was very happy with Price, quality A/C systems and the professional people that installed both systems made it a great feeling when it was all said and done. Reach out to Air Pro if it’s just for service they are GREAT at what they do.

The tech was very knowledgeable and professional. This is the second time hes been to my house. Represents your company well

Great job! Knowledgeable and helpful.

Having your AC go out on a Sunday, in Texas, in August is no good. It took less than 4 hours from the time I called until the technician was finished with the repair. I am so appreciative of the quick and professional service I always receive from AirPro.

WOW!! I called the after hours number last night just to leave a message for someone to give me a call today to talk about replacing my inoperative 23 year old system. About 10 minutes later I get a call from Patrick Wren, asking when I would like for him to come by. I was really surprised when at almost 7p.m. he said that he was on his way. We looked over the system that he recommended, made the purchase and had the install scheduled for this morning. The team that they sent out to install the system was very knowledgeable about the system and were very professional. I highly recommend Air Pro / R.M. Mullinix!!

Everything was done swiftly and efficiently. Technician was very congenial. 😊

Great company, great service. Had them do the spring check-up during pandemic, was on time and efficient, as contactless as possible. Installed our new system in November 2019, fairly priced and has run great. We highly recommend them to anyone needing service!

The home AC wasnt keeping up with the summer heat, and Air Pro was able to get the right replacement equipment ready for installation the very next day. The team did a neat job from top to bottom on a full energy efficient American Standard replacement system, and they gave us a great price too. I highly recommend Air Pro.

I have been in Operations for years, and never have I had such an excellent experience with a vendor! One of our companies has 3 locations on the east side of Houston, with 10 total units. Almost all of them needed repairs and/or replacements. Pricing was fair, workers were professional and knowledgable, office staff was lovely to work with. Can NOT say enough great things about this company! They will have our professional business (and now personal for our executive staff) from here on out!

Great work,quick response and reasonable price.Commercial work done and very professional in the environment.Thanks guys

My 0% interest rate turns out to be 7.9%, big thorn in my side. that will add an additional $800 to the cost. The work is still not complete, stain in the ceiling, heater duct not complete. Like most people, I think I paid too much, so get your work done in the off season, dont wait until your unit breaks down in the middle of the summer,, and talk to several people,,,

Called for an annual AC check up. Staff at the office were very nice to deal with. The Technician was on time and very professional. We have been using AirPro for years and are always pleased with the service.

We have used AirPro for over two years. They installed a new unit and we continue to use them for annual maintenance checks. We have been beyond satisfied with the quality of work and highly qualified technicians.

Arrived the same day as I called and the service person was very quick and professional. Would definitely recommend them for HVAC work. Will use the company in the future for routine maintenance work.

This company is punctual, fair priced and explains in detail the being performed and everything that has been done. They provide photos of their findings and explain each. I had purchased a smart thermostat from Lowes which the technician installed at no additional charge.

Technician was professional and efficient. I will definitely use pro air again in the future.

Joe was on time, very professional. Diagnosed the AC problem quickly. Checked everything and made sure all working well. All this in less than 30 min! I’ve used Air Pro for many years and will continue to do so.

Air pros is very pricey. My repair was pretty simple and straight forward. The repair cost seem high for just 2.5 hours of work and he add some $99 trip charge that was not made aware to me until he got to my home. They wrote me back and said they are just really expensive and I should just accept it. In the future I will not be calling this contractor.

Air Pro sent Zach Cooper to my home. He was very thorough in explaining to me what I would need. Thank you Zach for working with me and giving me the best option. The workers showed up on time. They worked until the job was done. My home is full of cool air! I would recommend this company to anyone who needs it. Bobby Monroe and Zach Cooper you guys are the best!

Great company. Honest techs that do good work. Quick response, as well. I highly recommend.Update: They also repaired and replaced my fiances A/C and did a great job. They even went to bat with the Compressor Manufacturer (which died under warranty) and got that covered under warranty. Great job!!

After the recent big storm that knocked out a local transformer, I realized that my air conditioning was not working....I located my Air Pro card, and called Chris on Saturday evening. Even though he was not on duty, he talked me down from the ledge, as it were, and patiently and expertly walked me through some basic steps with the breaker box and thermostat—which worked. Cool air!What excellent service. Thank you!

Eduardo is the best technician. He helped me fix my A/C and he was super cool to talk to. Very friendly. I recommend him to everyone who needs their A/C to be fixed. I usually have problems with people but with him it was wonderful!

Excellent service. There technician are the friendliest and very professional. They dont try to sell you anything you dont need. I recommend everyone have the service contract they keep your unit in top notch condition. They are prompt and on time. Thanks Air Pro.....

Great job and people.

Excellent service, expertise and professionalism. Highly recommend for expert service.

Zach, Franky and Memo did a great job. Very professional, on time, clean install and very Techincal.

We’ve been using Air Pros for several years now and always happy with their service. Chris Gonzales has been our technician since day one. He is the most honest trustworthy tech I’ve every had in over 25 years of a/c service. Call Air Pros and ask for Chris.You won’t regret it!

Outstanding service!.....considering is was a Friday and had calledto check if there was the possibility of getting my A/C Maintenancecheck...and lo and behold, they had someone come within a couple hours.Christ G comes to our house.....his expert knowledge, attention to detail, and excellent customer service in the form of much needed insight ( teaching ) into how my system should be working in optimal and pristine conditions left us very satisfied with a piece of mind that was second to none. Furthermore, he also saved us a few hundred dollars by re-checking his calibration instruments to make sure we didnt have to spend extra money when it was superfluous. We now have Air Pro on speed dial. Thank you!

My experience was so great! The tech not only fixed it, but he explained everything in such a detailed way and took the time to make sure I really understood what what was going on. He was beyond professional and he seemed to genuinely care that I was satisfied. I have never seen someone love the dynamics of the AC system as much as he did. He was all around passionate about his job, and that made me feel really comfortable about his work. The company was very professional as well. I will always be calling this company for my needs.

Joel came out on a Sunday morning, diagnosed my problem, fixed it on the spot and restored my life! I’ll continue doing business with AirPro!

Eduardo was very helpful technician and knowledgeable. He was able to answer all of our questions and was able to get our AC running again. I would have given 5 but he had to make extra trip as he ran out of Freon.

I have been using this company for many years and have always found their technicians to be very thorough and very honest. They come when they are scheduled to come.THANKS!

I would Like to Thank Air Pro Guys for a job well done.Anthony and Mason were very professional and polite.They are very knowledgeable of their work.They did a fantastic job installing our new AC unit.Thank you so much. Lillie Dittfurth and Rita Vernon

Great workers and great work. 5 stars!

I have been using Airpro Air Conditioning & Heating every since they opened. They have done all of my maintenance and replace both of my systems over the last 25 years. They have always been professional and efficient. I have never been disappointed with their service and this visit was no different. Shaun did an outstanding job and completely explained everything he did and the results. Once again I am very satisfied with the results!

Making an appointment was quick and easy. My technician, Shaun, arrived earlier than my appointment time (which was great!) and was very polite and professional. He explained everything in detail and provided pictures. He quoted a great price, and was able to complete the repairs quickly. I will definitely use AirPro again for our future cooling/heating needs!

Air Pro techs came and diagnosed the issues and fixed the problems promptly. They provide routine maintenance for our building. They use an online system so that the office and all the techs who support our site all have the most up to date information about our building.

I had an AC service done by AirPro twice a few months ago. First was for an outside fan replacement which died and the second one was for an air flow controller replacement. Mario did the first job and Cody did the second one. Both were very professional. They explained the situation well as to what cause the failure in my AC system and on how to remedy it. They were able to answer my questions and concerns as well. Regarding their pricing, it was competitive and they seem to use quality parts. I recommend getting the annual maintenance agreement. It includes 2 tune ups, discount on services and waived fees for priority or emergency service calls. I had referred them to my friends because of their good service. Overall Im satisfied with their professionalism and quality work.Updates: I had services done today by Travis for a Zone board replacement and heating system safety inspection. He was very professional and very helpful with my concerns. The added service was done the same day.

They moved my AC for a very good price and were extremely professional from start to finish. The manager/crew leader came to check on the progress and the crew was done in half a day. I felt comfortable knowing all hands were on deck and the office made things even better by staying in touch. Thanks for everything!

I have been doing business with Airpro for more than 6yrs now, and I’ve never had problems with them. The technician who came to do the maintenance check on my AC unit today (8/2/2019) is very friendly, thorough and helpful. Thanks for the service and keep up the good work.

Had a A/C problem today that took awhile to fix. (Big job). David performed like a pro, got it fixed, and checked my smoke alarm batteries. I’ve worked with AirPro for a number of years and they’ve always taken good care of my HVAC systems, provided excellent service, and been fair in their pricing. I highly recommend them as a “go to” provider for A/C services.

Chris Gonzalez came by today and repaired my AC unit. He did a good quick job. I find the company excellent and in the past they installed my entire heat and cooling system. Sharon

Eduardo is the best tech! He took the time to explain the benefits of the services offered and had a great sense of humor. Highly recommended!

Outstanding! Chris is awesome! He walked us through the entire process of what he was doing. Very professional service. Chris has been out numerous times and his customer service is always above and beyond!

The technician Joel was here within an hour (on a Sunday), found the problem and fixed it within 45 minutes. Also provided recommendations on the overall status of the unit! I will continue to use them!

The installer came before he was supposed to and he was done very quickly.