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D&R Autoworks
1454 Old Deerfield Rd, Highland Park, IL 60035, United States
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D&R Autoworks

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Ha
Review №1

Everyone was clear and accurate as to their services; estimated costs, how long the work would take. Our service person, Amish did a very good job of explaining our repair needs. Amish has communicated frequently through the process and has been extremely courteous. Were happy we found D&R!

Su
Review №2

We were going through Chicago and experienced a catastrophic engine problem with our SUV that was towing our camper. Chris got us in right away, helped us figure out what our best options were by pricing an engine replacement, and went above and beyond in so many ways. Then he only charged us a very reasonable price for the diagnosis and nothing more. (We had to pay for the tows of course, but that was a separate company.) These guys are honest, aboveboard and exceedingly kind.

Li
Review №3

I had gone to several places to help with passing emmission system test. Telling me to keep driving and it will click in. After paying several of dollars, D&R Autoworks got it right! They even gave me courtesy car which was great driving. They will be my NEW go to Automotive in future.Thank you for making my life easier.Sincerely, Linda Iovino

Ho
Review №4

Weve been using D&R Autoworks for at least the last 6 years - they were recommended by friends and we have been extremely happy with the service we have received. This is the perfect place to come when your newer car warranty expires - MUCH cheaper than the dealerships.

Gi
Review №5

It had been over ten years since Id seen Gabe and not only did he remember me but he asked about my mother and sister. Gabe and Dan and the whole team treat you like family. The fact theyre also really good at auto repairs feels secondary to the feeling of warmth and genuine interest in me and mine, not merely as customers but as invited guests preparing to break bread together. It had been over ten years since Id gone to D & R Autoworks and I was made to feel like that absence was only but a day.

Ja
Review №6

Great service and quality for a reasonable price. I always know I can trust D&R Autoworks with repairs on my car. I wouldn’t take it anywhere else!

JU
Review №7

I was in a crazy accident (not my fault!), and D&R is a AAA tow site. Boy, did I luck out having my car towed there! My tire was shredded (there were some other under-car things that were messed up as well). D&R helped me tremendously dealing with the other drivers insurance company. They were patient, professional and updated me regularly. Once the insurance thing was worked out, the work was done quickly and well. They even alerted me to some issues with my car that I wasnt aware of. All in all, they were super nice, very helpful and did great work.

Ly
Review №8

I’ve entrusted the care of our cars D&R for years. I always get superb customer service. I believe they are straight up with what needs to be done. They stand behind their work, and I appreciate it!!

St
Review №9

Great service, very professionally done! Keep us nicely informed about the work needed, the options and the cost.

DA
Review №10

I found the car that I have wanted since 1995. The manufacturer no longer makes, or has in inventory, replacement parts. The engine leaked fluids like a sieve, the transmission and clutch needed rebuilding, the a/c was a mess, the speedometer and odometer did not work. All problems fixed at a price I was happy to pay. I was notified on a timely basis as the job progressed, and I was billed less than the estimate.I have found my new go to garage.

Ge
Review №11

Great place. The people really know their way around a vehicle and are very thorough with making sure the car is safe to drive.

Sh
Review №12

I would recommend D&R Autoworks. They are honest, professional, and have great customer service.

ja
Review №13

The nicest, most knowledgeable techs east and west of the Mississippi. They will show you pictures of where your car is leaking fluids. They will explain why its leaking, why it needs to be repaired, and explain the proper repair. Thanks D&R Autoworks.

Ja
Review №14

D&R Autoworks are always looking towards keeping your car in the best shape possible, as well as looking at preventative care, to avoid costly expenses down the road.

Aa
Review №15

These guys have done a couple big repairs for us and several smaller ones - all turned out great. I love a mechanic who tells you when you really dont need something done.

Hi
Review №16

This place will have my business going forth. Fair pricing, knowledgeable and courtesy to customer.Detailed report sent to customer prior to service (with photos) and followed up with a call explain service.

Za
Review №17

Great place. The people really know their way around a vehicle and are very thero with making sure the car is safe to drive.

Re
Review №18

I am a first time customer of D&R, bringing my car the first time honestly a little bit concerned or being caution. Prior to taking my car to D&R i went to a dealer and other local shops which I questioned the parts that are being recommended to be replaced. I called D&R and talked to Chris the recommendation given me is not as much compared to other shops/ dealers. Trusting Chris diagnosis I took the chance. Waited for weeks before I even posted a review because I wanted to make sure the car is properly done.So far as of today 7/29 weeks after my car get done it is performing much better. I do recommend D&R (Chris), going forward we will bring my wifes car and my car to D&R Many Thanks to Chris!I will update my review if anything so far its good....

Jo
Review №19

Check engine light was a recurring issue for almost a year. Finally I went to D & R Autoworks, they diagnosed the issue called and told me the problem and after we discussed the situation they fixed it. They even went to the State of Illinois emission testing facility to have my vehicle tested, it passed.

Ja
Review №20

Very professional and expert knowledge of auto maintenance and repair. Very thorough and fair pricing as well. Highly recommended.

Jo
Review №21

Great work and service is untouchable. Chris is the greatest. I have recommended them to people. They take care of my 2 nissans.

D
Review №22

Very professional. Explained everything thoroughly and helped honestly weigh which repairs were most urgent to be fixed without pressure to do everything. Theyll get my business to repair the non urgent items in the future because of that forthrightness. Also very convenient that they have pickup and drop off service, and if available loaners as well. They took longer than they originally estimated but that wasnt a big deal as I was fortunate enough to get a loaner.

Pa
Review №23

Worked with Gabe, I asked D&R to evaluate a used car I was looking to purchase. They identified many issues that were not disclosed by the seller and saved me from a potentially huge issues in the near future. I recommend D&R for this and other services.

Al
Review №24

I recommend going to Mexican Muffler and Brakes 83/Hints.

Sa
Review №25

Made my Rav 4 run like new and affordable. Highly recommend.

Ed
Review №26

The best experience I ever had with any car/truck repairThe guys very professional and friendlyDefinitely know what they are doing.Highly recommendThanks again (:

Ja
Review №27

Great people that under stand your problem and will fix repair your auto right. They have only the best of the elite mechanics working on your car. Thanks Jim Shields.

La
Review №28

Chris took care of me in a friendly and very professional manner. He provided me with detailed information for me to make an informed decision on the type of service we wanted to proceed with. They were prompt and very Covid safe. Felt very secure that they did all necessary Covid precautions.

Da
Review №29

D&R is excellent! I’ve been bringing my SUVs to D&R for years and am always pleased with the job they do. On average, I put 200,000+ miles on my SUVs so they require attention. But Dan, Gabe and Chris are exceedingly professional... working with the D&R team and then me on identifying issues and proposing fixes. Plus, they are just good people that I enjoy working with. I’ve worked with them so long that they’ve seen my family and SUVs evolve over the years! Thank you!

K
Review №30

Good service, including a home delivery of the car.

Ry
Review №31

Chris went above and beyond to secure my business. The work was done quick and the quality was very good. Will go back for service again.

Br
Review №32

Fantastic service as always. Got 4 new tires and the price was right in line with all of the big corporate sellers I checked. Got a free loaner as well which is extremely convenient. You dont get that at a big box seller. Love these guys!

Da
Review №33

Really liked the 53-point evaluation i received via email before determining full range of service needs. Very helpful.

Da
Review №34

Good people and fair straight forward pricing.

Sa
Review №35

Chris and the team rescued me from a flat tire disaster the day before Christmas eve! Would recommend them to everyone I know for their great customer service and fast, quality craftsmanship.

Ro
Review №36

Great customer service!! Everyone there was professional and well spoken! They took care of two vehicles for us. Didn’t try to add on anything that wasn’t needed. Love this location!

Je
Review №37

Very easy to work with - shared prices over the phone, picked up our vehicle and returned within a few hours.

Je
Review №38

As always fantastic service. You can trust them to give you clear advice and fix the problem.

Av
Review №39

We have used D and R for years. They have always been fair with us, earning our trust over and over.

Am
Review №40

5 star service. Recommended.

Mi
Review №41

Was in the area, saw the good reviews, stopped in for an oil change, had that and other issues they noticed handled quickly, professionally, and for a great price. Thanks a lot!

Br
Review №42

I’ve been going here for over a decade. It’s rare that you find an auto service place where you can unquestionably trust and have confidence in their work, but that’s what you get here. I try to recommend it to all my friends, and those who take my advice thank me. I can’t speak highly enough of this place. If you just need an oil change or a full inspection before a road trip, take your car here.

Je
Review №43

Absolutely love D&R. They are incredibly professional, safe, courteous and offer a terrific price. We feel strongly about supporting our amazing local businesses!

Ma
Review №44

Great service on my flat. Not competitive prices on new tires. Manager or owner was in an office and never once came out to see if I needed help. Used them a few years back same manager or owner and was not friendly. Five stars for the young lady who took care of me.

St
Review №45

Chris was super friendly and helpful. He was able to get our car in quickly, the same day. He kept us updated and fixed the problem and had our car back quickly. I was very impressed and will definitely be back. Thank you!

Bo
Review №46

Purchased 4 Hankook tires. Price was very competitive. Quality of the instillation was very good. Chris was great to work with. Vehicle was even returned washed. I would highly recommend D&R.

Ma
Review №47

Special call-out to Chris Zelasko but the entire team exhibits top shelf professionalism and integrity. The quality of the D&R work is consistently high and their approach is no nonsense, pleasant and honest. Chris also served as an advocate when interacting with my insurance claim which was an unexpected added value. They are fairly priced with the benefit of offering peace of mind.

So
Review №48

These guys have a very clear process of evaluation and execution. You pay for it. And if you value it, its a great experience. But if you dont, you might just feel like your paying for a lot of overhead effort that you didnt ask for. Thats your call.My 15 year old minivan threw a serpentine belt. I limped into D&R with battery light blazing and thermostat pushing overheat. I was charged $62.91 to assess the extent of damage. Once approved, the essential work was done. I declined a passel of work and recommendations. But I appreciated getting a total assessment of the health of my geriatric minivan. I got the work I needed done quickly. And I got a sober evaluation of the risks of keeping this vehicle. Overall, good value.

Mo
Review №49

Did a good job with the van. Close at 5 but Google said 6

F
Review №50

D&R is the best! Highly recommended, professional and honest.

Ma
Review №51

Very impressed with this company. They kept me informed throughout the repair. Very courteous, knowledgeable and professional. They made the process seamless. I would highly recommend these guys!

St
Review №52

Asked for fairly complicated project. Chris kept me informed as to the issues and gave great counsel on how best to remedy any problems all the way through to a successful completion. Great work. Highly recommended.

Er
Review №53

Found a new place for my old car. Gabe was very professional. He patiently discussed to me the details about the necessary steps to repair the electrical problem of my car. I like the complementary car wash.

Di
Review №54

Fantastic service as always. Got 4 new tires and the price was right in line with all of the big corporate sellers I checked. Got a free loaner as well which is extremely convenient. You dont get that at a big box seller. Love these guys!

El
Review №55

There is no respect and honesty to customersI use D&R many times. it is not cheap and I was happy to pay local business.The last time I did a lot of work, and a discount was promised.dont worry we will take care of you for over $3000 repair I got $20 discount.

Me
Review №56

They are courteous and kind to all of their customers. A good place with good people and easily one of the best shops around!

Da
Review №57

Dan and his staff are always professional, courteous, and honest. The work has been on point. I highly recommend D&R!

Ja
Review №58

Having been going to D&R Autoworks for over 20 years. The continued professionalism and attention to detail brings me back every time. Staff is friendly, knowledgable and genuinely kind. Of course, all this starts from the top. Dan and Gabe really care about their clients and it shows. Thanks to Dan and his team for continued service.

Je
Review №59

Their service is topnotch, they are honest about whether repairs need to be done immediately or if they can wait (I am on a tight budget), and the mechanics really know what they are doing.

Ch
Review №60

Pleasant, fast, fair pricingsolid company

An
Review №61

Excellent mechanic! They picked my car up so I could say safely socially distant, sent me pictures of everything, and did a terrific job.

An
Review №62

I would definitely come back here for future automotive services. Went here for a standard oil change and it was fairly priced and I liked the status updates once inspection was complete. They provided me a picture of my engine filter that was clearly dirty and needed to be replaced. Made the choice to have it replaced very easy. Communication was good throughout and work done was satisfactory.

Sa
Review №63

I have a 12 yo VW Rabbit that had to sit around for a month, due to sheltering in place, I knew I needed to put air in one tire so I ventured out, only to find her dashboard was lit up “like a Christmas tree” — I made an appointment that was entirely no contact.. they picked my car up..she came back the following day squeaky clean and purring like a kitten, needless to say, I can’t wait to drive! Thanks guys 👍🏼👍🏼👍🏼

Ro
Review №64

Over years D&R Automotive continues to be the clear choice for car service. The combination of diagnostic and repair excellence and genuinely good people to work with and trust cant be matched. With value pricing which compares to any facility, anywhere, free courtesy cars (what this saves you in both rental costs and headaches is immeasurable). They work with Maxcare (CARMAXs warranty policy) which has been a saving grace with my sons car, my daughter, and my wifes Mini Copper.I write this after my car was diagnosed as needing full front-brakes after just 7,500 miles by Loeber Motors. While I drive my car hard, that seemed odd. I dropped it off for D&R to access. The next day I was told brakes were NOT necessary right now, and we should reassess in 5k miles. This works for me because I trust these people with a trust that only comes with experience and proving themselves over time. The cost for checking my brakes, was nothing, a courtesy.When people new to the area ask for an automotive recommendation, its a pleasure to point anyone to D&R. Last point: the keys to my courtesy car where tucked into the visor as I was told, in a ziplocked bag, sanitized for my comfort and safety. HIGHLY RECOMMENDED!Ron Kolman

Fr
Review №65

Very impressed with this company. They kept me informed throughout the repair. Very courteous, knowledgeable and professional. They made the process seamless. I would highly recommend these guys!

Ro
Review №66

Called needing tires for my daughters car due to the recent early snowfall as I thought I had another month. They found a reliable, safe set of tires for her car and were able to get me in the very next day after I called. Price was reasonable and exactly what I was quoted. The free loaner car was a nice touch!

Ry
Review №67

The staff is so nice !!! I love this place !!! The prices are good! They serve your car within the time frame they estimate, they also take their time when they service your car! You do not feel rushed or over charged. You can tell that they love their job; servicing and fixing cars.

El
Review №68

D&R Automotive changed my life! With their new borescope they power washed heavy carbon deposits out of my engine, making my old BMW run like new. On this major repair D&R saved me literally thousands of hard earned dollars. This is what I honestly think of D&R Automotive. * * * * *

Sa
Review №69

Perfect job as usual. Very careful to maintain a safe environment. Like a hospital for cars!

Ni
Review №70

Great service, easy to schedule. Ive been bringing my cars to them for years.Very easy to communicate with, they wont push you to add services or replace parts if you dont need or want to.Havent needed one because their turnaround is so fast, but they offer loaner cars as well.

Ad
Review №71

D&R is great. Thoughtful, honest and helpful even when the result meant less work. Highly recommended.Enjoyed working with everyone there but Rob in particular was very helpful.

De
Review №72

Great guys that are thorough and have the customers best interest in mind. I always feel I get a fair deal and they stay on schedule.

Ho
Review №73

First time customer and I was super impressed. Very professional. Got back to me right away and offered a loaner without asking. Quote for labor and parts was the best. Very friendly. Have already recommended them to a couple people in my office.

Pa
Review №74

The staff was helpful with getting my car towed to their location. They were very prompt and followed up to make sure the tow went well, but I did not get any work done at their shop. The cost of labor was too high for me to get my car fixed.

jo
Review №75

Great place

Do
Review №76

The staff is so nice !!! I love this place !!! The prices are good! They serve your car within the time frame they estimate, they also take their time when they service your car! You do not feel rushed or over charged. You can tell that they love their job; servicing and fixing cars.

Li
Review №77

I called for a quote on new tires and Chris was so helpful and gave me a lot of information. The transaction was all so easy! They have loaner cars available and they were so easy to work with!

Ma
Review №78

Usually, Im very pleased with D and R, however, this time a I was a little annoyed that I got charged $3.50 for washer fluid when my wipers were replaced. I have a whole bottle of washer fluid at my house and would have preferred not getting charged for that. Other than that, they are fine.

An
Review №79

My battery died today and after getting a jump, was advised that the batter is dead. Called D&R immediately and they got me in, same day. Quick turn around,. Great price.Really appreciate having this in our town and so close to home.

Bi
Review №80

As always, great service. Informed me of issues that needs addressed during the servicing of the car. Took care of them and had the car the next day. Highly recommend them!

Ro
Review №81

I have counted on D&R Autoworks to service the car my kids drive. (My other car is still under warranty or they would service it, too.) They have always done excellent work and they offer loaner cars, which is most appreciated. Not long ago the car started making a lot of noise in the front wheel on the drivers side. It sounded like a wheel bearing had failed. After confirming the noise on a test drive they put it on the lift and removed the wheel. They examined the situation and could find nothing wrong, so they put the wheel back on and torqued the lug nuts to spec. Another test drive revealed the sound was gone. The hypothesis was that something small had gotten stuck to or near the wheel and it fell away during disassembly. When I picked up the car I was charged nothing and they returned it washed. My experiences with D&R have been nothing but positive. They are pleasant to deal with, do excellent work and are scrupulously honest in a world full of automotive repair shops that cant make that claim. I wholeheartedly recommend them.

Bi
Review №82

Went for an oil change, and they were great! They were very reasonable and honest. Definitely recommend!

Na
Review №83

Great service

Ro
Review №84

Went for an oil change, and they were great! They were very reasonable and honest. Definitely recommend!

Pe
Review №85

My family and I have been taking our vehicles to D&R for years, and we enjoy the quality service we have received. They are reasonably fast for all service, minor and major. All jobs are competently done, and at a reasonable price (far better than the local dealerships weve used in the past). Their new location is convenient to get to, they have a nice waiting area, and the complementary loaners & shuttle are very convenient. D&R is just about the only place I trust to service my vehicles, today.

Tr
Review №86

My car failed to pass the emissions test and I got these guys name from the DMV web site. Turned out to be a great choice as D&R was able to diagnose a slight crack in my emission system, which in turn tripped up the cars sensor. They were able to fix it and actually took the car to get tested themselves, saving me anothet trip to the testing site. Everyone was courteous and professional and the cost seemed reasonable. Give D&R a shot, they really know emissions.

Be
Review №87

They are quick and efficient and very friendly. They show you exactly what the problem may be with your car and what they recommend to remedy the problem. I would, and do recommend D & R Autoworks to anyone in need of their services.

Sc
Review №88

My experience with D&R has always been positive. They do a great job of communicating with me about my vehicles and their service has always been outstanding.

T
Review №89

Appointment was on time and check in was seamless! Friendly and reasonably priced. Will certainly return for all my auto repair needs!

Ch
Review №90

My car broke down on the expressway, and I needed to get it taken care of quickly. It was too far away for me to have it towed to my local mechanic, so the tow truck driver recommended a couple of local mechanics. I contacted D & R Autoworks, and every step of the process was professional, helpful, and inspired confidence in their ability. Their staff communicated clearly, and explained the issues in a way I could easily understand. They also emailed me pictures of the damage with notes on what was wrong and how they intended to repair it. The work was completed according to their cost and time estimates (next day), and they were able to bill the tow truck cost directly, as well, which made the billing process easier for me. I would definitely recommend D & R Autoworks to anyone needing car maintenance or repair.

Ca
Review №91

Totally trust the mechanics. Been taking family cars to these mechanics for almost 30 years, even before the main owners of a service station formed D & R. Totally trustworthy, work on foreign and antique cars and have some major clients who have a fleet of cars. Extremely professional. Honest about what needs to be worked on. I have recommended them to several of my friends and colleagues.

Al
Review №92

D & R is the best and most reliable car repair service in the entire North Shore! Dont even think about taking your car anywhere else. They are honest and sincere in their every effort to satisfy every customers needs. They will give your auto an entire inspection and make sure that you never are left in the dark about what is and is not needed to keep your vehicle in top shape! I highly recommend D & R for all that your car will ever need.

Be
Review №93

Went in for an oil change and brake repair. They finished the job in 2 hours and its perfect! This guys knows their stuff and does not price gouge. They do whats needed and they do it extremely well!

Gr
Review №94

Dan, Gabe and team rock! They run the business thinking of long term customer relationship and upmost service.

Ka
Review №95

My car had sat for nine months while I was overseas. When I came back, the battery was dead. They sent over a tow truck to start it for me and shepherded me to their garage. They brought my car back to sterling condition by doing a through check-out. Nice guys!

To
Review №96

I recently used these folks for my daughters car. We live in Michigan but my daughter took a summer job in lake Forrest. She called me Sunday about her rear window on her car had fallen down inside the door. Monday I got ahold of Dan at D &R and he said he could take care of it at a more than reasonable price. He kept his word and my daughters car is fixed. Very happy with our service. Thanks

Je
Review №97

Great communication and friendly service. Cant beat it !

Ka
Review №98

In and out rather quickly for a tire repair. D & R does their best to accommodate.

Gr
Review №99

Great staff and amazing experience. Top quality repair work and always great people to work with. Highly recommended.

Ro
Review №100

Work was completed as expected. No surprises. Communication was great. I have used D&R for service on 2 cars (Volvo and VW) and will continue to use them for future service.

Information
69 Photos
100 Comments
4.8 Rating
  • Address:1454 Old Deerfield Rd, Highland Park, IL 60035, United States
  • Site:http://drautoworks.com/
  • Phone:+1 847-433-4343
Categories
  • Auto repair shop
  • Auto glass shop
  • Car detailing service
  • Tire shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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