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High Desert Auto & RV
17229 Lemon St e2, Hesperia, CA 92345, United States
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High Desert Auto & RV

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Mi
Review №1

First time here and Brett was professional and honest. Appreciated his recommendations regarding our vehicle. I recommend High Desert Auto & RV

Da
Review №2

Im very glad to have discovered this business! Brett was friendly and informative, and provided answers to my questions, and also gave me suggestions for future repairs. I strongly recommend High Desert Auto and RV for your auto and RV. They did a work-around for my A/C system so that I would not miss the vacation that my wife and I have planned for months.... Perfect!

Co
Review №3

Very professional, friendly, and caring! They take the time to explain what is needed before the work is done. Will definitely be going back for all of my auto and truck needs! Thank you so much! Great service!

Kr
Review №4

Brett was able to get me in within an hour notice to have my car A/C serviced. In just 45 minutes, my A/C was working again! Service was quick and friendly and I feel that I can trust them for any future needs. Brett is very knowledgeable and took his time explaining the details. I will definitely be back!

De
Review №5

I brought in my 2017 Silverado with the AC blowing hot air. I was visiting my brothers and getting ready to go back to Texas. End of June during a heat-wave.Brett had me bring in my truck at 5:30 am, and found that the condenser had a leak. He was able to get the replacement parts the same day and get the cold air blowing the same day!!! Very professional and courteous. I highly recommend this business to anyone looking for a great and honest mechanic!

Lo
Review №6

Very professional my vehicle was at another mechanic for 2 weeks and they couldn’t find the problem. Brett found it and fixed it in 3 days. I would definitely go back

Ch
Review №7

It was a little expensive but, you get what you put in. The man kindly fixed my A/C problem. He pointed out and showed me my dirty cabin filter and recommended a new replacement. He didnt have it on hand so he called a store and they sent someone with it. Pleasant shop and kind advice. My car feels like Alaska now. Thank you.

Se
Review №8

I came across the shop while renting a UHaul trailer from them. Brett was able to diagnose an issue I was having with my diesel truck while I was hooking up to the trailer. I was so impressed by that, I decided to give him a shot with some repairs and upgrades that I was planning for the truck. Good diesel mechanics arent easy to find and I had been driving all the way to Anaheim for several years to use a shop that I was comfortable with.At the end of the day, I got good solid service and the repairs were done right the first time. And all this for a fair price. I may have found my new local mechanic from here on out.

Sk
Review №9

I broke down in my desiel pusher rv on our way out of state and was not from the area, and Brett was very busy with other customers vehicles, but he understood my dilemma and got right on it. Brett and Lori were so nice and hospitable. He found the part I needed even though it was rare and got it in and got us on our way. I highly recommend this Shop. He knows what hes doing and does it right. Thank you Brett and Lori. We made it to our destination!

cr
Review №10

Had a lot of work done here on my vehicle. This place got the job done. Very professional and thorough. My car was returned clean and running puuuurrrfect! I will return in the future for a y other repairs

Su
Review №11

The most professional business in the upper desert by far. Along with being the most honest. Brett Helped me through a very rough time in getting my vehicles up and running after the loss of my husband. He put a brand new engine in my truck, after having it at the dealership who was not honest.

Li
Review №12

I love Brett and Lori, always great people and great service 👍

Ro
Review №13

Very friendly very courteous the job was done fast a very enjoyable experience I will be going there for all my repairs

vc
Review №14

I have taken my RV to other establishments in the High Desert. I never felt like they fully took care of my issues or treated me like a true customer. That was until I dropped off my motor home with Brett. Right from the beginning I felt like he cared about me as a customer and wanted to take care of the issues that I brought it in for. He gave me a quote over the phone and when I came in I had asked him to do a couple of additional items. One of the items he was unable to locate for me but gave me options to look into. The other item he didn’t even charge me for it. When I picked it up it was just as I had asked and he gave me some options for some urgent needs that I would need to address at a future time. I have to say I left there feeling that Brett did what I had asked and went above and beyond. He even charged me less then what was quoted. I had asked another RV tech for a price for the same job and it was $150 dollars more. I will definitely be bringing my motor home back for future needs. I would highly recommend taking your RV there before taking it to any other dealership. Great job Brett!

Mo
Review №15

The repairs were done as promised in a timely fashion. Ill use them again.

Ge
Review №16

I was not sure what was wrong with my charging system. Brett took the time to find out what was wrong and communicated with me the entire time. The best customer service I have had probably anywhere. Prices are very fair and the quality of service is outstanding!!!! Would not go anywhere else to get my RV fixed or serviced!!!!! Thank you Brett and your staff!!!!!

Ke
Review №17

I’ve been here several times over the last 8 years. Always upfront and honest, with quality repairs and diagnostics. Brett and the crew have fixed over 10 family and friends vehicles. Excellent work, customer service and honesty.

Ma
Review №18

Brett was a breath of fresh air to deal with. He was professional, up front, and knows his stuff. My family was in a pinch broken down on vacation with a broken motor mount and radiator. Brett was quick to diagnose the problem and fix it in enough time for my family to still go on our vacation. More importantly he did the job right. Record temps pulling the trailer across the Mojave desert in Baker. 118 degrees with pulling up steep passes and everything went right after he worked on my truck. Thank you very much. Would be back in a heartbeat if another problem would surface.

Wa
Review №19

My wife and I had engine trouble with our F150 towing a travel trailer. We limped it fro the bottom of Cajon pass to Hesperia. The guys at the local Napa recommended High Desert RV so I called Brett and said to come on over to see what he could do. We needed to get to Reno that night and Brett put another customer on the back burner to help us. We were in and out of there in a little over an hour. We are so grateful to him and his wife for what they did for us. THANK YOU SO MUCH!

Li
Review №20

My daughter & I were very impressed with Brett who took the time to explain what was done to my R.V. We had many questions, all of which he answered for us. I will be returning for any repair work since I am a single senior citizen who needs a reliable honest repair person. My daughter & her father also have R.V.swhich have been repaired here. We areall very satisfied with High Desert auto& R.V. repair service.

Ke
Review №21

Brett was great and the whole staff was very helpful. Took in the RV for service and to check the AC and a couple hours later ready to go. Everything works perfect now and Brett went over everything that was done. Very profession great price for everything that was done. They have a customer for life.

RO
Review №22

Brett and Lori rock they always get the job done and by far the best and most knowledgeable mechanic shop in the high desert

Kr
Review №23

This is the best, most honest people I have ever met especially on the mechanic business! I - 5 star recommend High Desert Auto & RV to anyone.

Ma
Review №24

The office was very welcoming. The service was performed with the highest level of integrity. It was really easy to schedule an appointment and to receive very fair quote. I definitely will return to this facility,

Ge
Review №25

Recently had auto repair work done by High Desert Auto/RV. Very satisfied with results. Work performed as anticipated, auto returned in clean, repaired condition.Good, value, good work, professional service!Thanks, will use again

La
Review №26

Brent and Lori are awesome ppl, they worked on our 4runner putting a new wire harness and receiver hitch. Very good at pricing and work, well definitely com back to have them install the satatlie for our truck.... Thank you again for your help...

Um
Review №27

High Desert Auto and RV have been my go to auto repair for more than 6 years now and keep me on the road in a professional and timely fashion thanks Brett and Lori

M
Review №28

We can’t say enough great things about High Desert Auto and RV!They simply are the best in the area available to you for repairs of any vehicle. Brett and the staff went the extra mile and over the top for us when we broke down and was towed in for repairs over the holidays. They were so kind to us and helped us out tremendously over the time we were there. It took time to receive the specialty parts ordered for the diesel motor a/c compressor over the holidays but we were well taken care of! The repairs were made perfectly and we were back on the road. Thank you Brett and staff for being there for us in the time of need.

Mi
Review №29

Brett and his team are awesome they know what they are doing here and I will definitely be taking my vehicles back to high desert auto and rv for whatever needs to be done

Ke
Review №30

Great experience very professional got the job finished in a timely manner for a reasonable price

Ke
Review №31

Brett and his crew are amazing. They have always helped me and my family out and theyll always give it to you straight. Best auto shop Ive ever dealt with.

Je
Review №32

I recently bought a used RV from a dealer and the check engine light came on. I took it to Hi desert Auto & RV repair. Brett got to work on it immediately, after getting a p300 code he did an in depth diagnosis and found the problem, a bad fuel injector. This is by far the best auto repair shop Ive been to in 30 years of living in the high desert. Not only are they competent at what they do, theyre prompt and fixed it in less than 48 hours. I highly recommend Hi-desert Auto & RV repair!

st
Review №33

I am really disappointed in a few items on the repairs to my truck.I had the valves adjusted and the mechanic did NOT clean the top cover or the valve cover itself,it was still oil stained and the top plastic cover is still covered with dirt.He also replaced the thermostat and did NOT clean the housing.I went to pay the bill with my Debit card and I was informed that they charge 3% for using my card,which I was not told when I received the estimate.I have been doing business in this desert since 1972 and have NEVER been charged for using my debit card.The parts prices were an issue but they did give us a 10% military discount which we appreciated.The job was completed in a timely manner. Brett and Lori are very nice people,just not sure we will go back for future repairs.My answer to your response:First thing is the Valve cover on my engine is NOT PLASTIC,its aluminum and it was not cleaned at all.The top cover for the emission filter is plastic and you couldnt even wipe it off with a rag.You did not notify me about the transaction fee until you swiped my card and told me the bank charges you 6% and that you charged me 3%.I know the bank does NOT charge you 6 % and I have never been charged for using my debit card at any business!We will never do business with you again.

Pa
Review №34

Brett was amazing. After dealing with a tow company that left alot to be desired, Brett stayed late to fix our RV. He also offered for us to stay in the shop yard as it was so late . When we said we couldnt he and Lori suggested RV parks near the shop. If we lived in the area, we wouldnt hesitate to them again.

Da
Review №35

I am a full time RVer and had a major issue with my suspension system on a Friday afternoon. High Desert was recommended by another shop that couldn’t do the work on an RV. Let me tell you that Brett and his staff went out of their way to help me for the 8 days that I was stranded in their parking lot.I cannot say enough GOOD about these fine people and how helpful they were. They got me back on the road as soon as possible, did excellent mechanical work, and kept me informed the entire time. They even let me plug in so that my batteries stayed charged.The amount of money they charged was reasonable considering the scope of the job.They have uhaul trucks available for rent, and I was able to do my laundry, take a shower and grocery shop during my down time.In closing, I highly recommend High Desert as a place that goes the extra mile for their customers!

Ir
Review №36

I having been coming here for a couple of years. Have always received great service. I trust Brett and Lori they are very honest people and always very accommodating. Very satisfied with there work.

Sh
Review №37

Five Stars. Very happy with work. Repairs were done in a reasonable amount of time. Will take car back for any other work.

ja
Review №38

Just got a total engine swap. They did a fantastic job. Brett will work with you. Lori is the best. All my vehicles go to High Desert Auto and RV . I love the new shop. Great security!

je
Review №39

I have to say I am EXTREMELY IMPRESSED WITH THIS PLACE. I had another appointment to have my tent trailer repaired and I felt like I was being pushed aside. I came across this place and all I can do is IM IMPRESSED!! Lori who works the front desk is friendly and awesome, and Brett who I have been deslit with is absolutely phenomenal!! I know a lot of people and will always refer them. I am writing this before I even get my trailer back...Again, I spoke to them and they are so easy to work with and I feel 200% comfortable.... Customer service is EXTREMELY important which a lot of companies lack these days. Trust is so important to methank you

El
Review №40

I highly recommend High Desert Auto & RV for friendly, honest service. I brought my RV in for an oil change, break check and shock replacement. Brett and Lori were friendly and helpful. In particular, Brett was kind enough to answer my many questions and offered some very helpful advice. He even helped me hook up my tow dolly when we were ready to leave. He went above and beyond in service. I will definitely return here if I am in the area in the future.

dz
Review №41

High Desert Auto RV does excellent work! Trustworthy, very nice teamwork! Love them!❤️

Pa
Review №42

Thank you for taking a big headache away. It was a pleasure doing business with you. I will recommend you to anyone.God bless you

Ju
Review №43

Brought in my motorhome having problems with the auto park brake system. Brett was able to diagnose and fix the problem very quickly and for a very reasonable price. Also had oil change service on the coach and the generator. Very happy with the auto service and the customer service here is top notch. I would highly reccomend High Desert Auto and RV to anyone looking to have work done.

Vi
Review №44

Limped into Brett’s shop with brake problems on our RV. Professional, timely service. Ended up fixing two additional problems he found. Vincent was a great help too. Everyone was kind and generous. We ended up staying overnight waiting for parts to arrive and Brett allowed us to hook up to his electricity so we didn’t have to run the generator all night. So very thankful for their being open and willing to fit us into their busy schedule! Thanks guys!

Kr
Review №45

Fantastic people, fantastic service, they make a not so ideal situation so much better. Its been a pleasure doing business with them.

ja
Review №46

Great to do Business with quick in and out service clean office, very friendly atmosphere. Answered all my questions with no hesitation. Will for sure be back thanks again High Desert Auto

St
Review №47

Sick of not trusting your mechanic? Go to this place. Brett is awesome.

Da
Review №48

I had the best experience with High Desert, Brett is very professional and knowledgeable, I will bring back my Motorhome.

Mi
Review №49

Love the experience so far... Will be back for more work soon.

Na
Review №50

Always great service from Brett @ HD Auto.Every time I come in, I am greeted by name as if I am their #1 customer. Brett always explains everything he is going to do, and takes extra measures to complete the repair in the most affordable way possible. Highly recommend them.

Br
Review №51

Bought my rv to this guy. I was having a problem with power. He told me he had to drop the fuel tank to get to the lift pump inside it and only after he did this could he find out the real problem. I called Cummins they told me the lift pump is not in the fuel tank but attached to the engine block. I find out later that my problem was old fuel. I decided to pull my RV from service with him. it seemed he tried to keep my deposit by handing me a typed note that said money refunded not a receipt that said -500 dollars. B/c he knew I was leaving town. Only after I told him I never left town did he refund my money 10 days later. He also tinkered with my batteries wires... the cummings repair man said that this could lead to alternator burnout a 1200 repair. Seems he was mad at me for finding him out and pulling my RV. You would hope that a repair man would repair and not act this way.

De
Review №52

I’ve been dealing with a nightmare situation with my vehicle. I went to a couple of mechanics that did repairs that I apparently did not need, or at least they did not fix the problem. Eventually I broke down on the freeway on my way to Victorville. I got towed to High Desert Auto. Unfortunately they were about to close and I live in Lake Elsinore. It was right before 4th of July and there were no auto rentals anywhere! Ugh!I was going to use Uber, but as luck had it HD Auto also rents out U-Haul trucks! It was cheaper for me to rent a small truck, plus it allowed me to take my equipment home that day. They eventually fixed my truck properly. I am very satisfied and impressed by their knowledge and service. Try them. I’m glad I did.

Al
Review №53

Friendly receptionist. Had my repair done quickly and effectively. Brett made sure everything was explained in detail. I will no longer go anywhere else.

To
Review №54

Very satisfied with work performed on my car.

Da
Review №55

Always happy with the service and my whole family goes there for all of our needs.

Os
Review №56

I dont recommend this place I took my Honda EU2000i generator to get fix charge me a $159 to make a diagnosis. Then they told me they would charge me $950 to get a fix. When the greater cost $1000 brand new. He said $450 for the parts and the rest it will be on labor Which would be $500. The guy just wanted to keep the money from the diagnosis thats why he wanted to charge me $950 to get it fixs Which is ridiculous. Dont ever go here unless you want to get ripped off. Look what these people say to look good on the review. Trying to Argue. They well properly wanted argue more and never admit what they did was wrong. I took some screenshots of real professional charge it doesnt even come close to what you guys were charging me. And no I didnt took it to a garage person to fix it thats funny. You guys saying that. I took it to C &C cycle address is here 13815 Park Ave, Victorville, CA 92392 charge me $625. With the part and labor To get it fixed. With 18 month warranty on parts. Just want people know that you guys want to rip people off. And like you guys said the (RV labor work an hour is $165) I took in a Honda EU2000i generator! I didnt take an RV Hello? You guys said it yourself. I even told the lady in the front counter and she even felt bad charging me. She knew it wasnt Considering what the owner wanted to charge me. I feel bad for her, being force to do something she didnt wanted to do. Dont feel sorry for my dissatisfaction. I paid you already. You ripped me off. You sure are happy. I just hope people take the time to read this horrible experiences. And fine a better place to go and not waste time and money on bussiens like yours.

Ro
Review №57

If you want it repaired once and correctly, come see Brett and Lori

Do
Review №58

Brett and his Staff do incredible work keeping our fleet on the road with minimal down time.

De
Review №59

Perfect Service

Ja
Review №60

Very nice people rv mechanic on staff who is very helpful with any trailer hook up problems you may have

Je
Review №61

Professional job as always, have worked on my Motorhome for 3 years now, has always solved the problems

Ka
Review №62

Highly recommend High Desert Auto and Rv. Our RV broke down and they were able to get us back on the road in a timely manner. Wish they were closer to us because we would use them for all our auto and RV needs.

al
Review №63

They did great work on my car but upon returning my driver side sun visor was messed up and broke to the point I can’t put it up it hangs down.

Ch
Review №64

Great guys over there

SC
Review №65

Honest fast but great work

Ge
Review №66

Helpful, courteous, and knowledgable

Gl
Review №67

Had fun looking

Lu
Review №68

Friendly And knowledgeable

Na
Review №69

Great costumer service

Da
Review №70

Excellent service as usual.

Ve
Review №71

Honest and reliable company.

To
Review №72

You guys rock

Information
48 Photos
72 Comments
4.8 Rating
  • Address:17229 Lemon St e2, Hesperia, CA 92345, United States
  • Site:http://highdesertautorv.com/
  • Phone:+1 760-983-7010
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Brake shop
  • Engine rebuilding service
  • Oil change service
  • RV repair shop
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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