I’ve been a customer of Star Tires Plus Wheels since 2019 and every time I’ve stopped by it’s always been a fast and pleasant experience. The SNAP program they have for financing tires is brilliant! Special thanks to Liam who took great care of me on my last visit.

The service was good, they helped me and husband out tremendously.Great deal and Spanish speaking Liam was very professional.We got wheels the same day, and the service quick as well.Everyone loves our rims and they defy have the best selection since we went to other places before and noticed these guys are truly great at what they do.Thank you!I will be back for my other cars, and my family has already been recommended!Your guys for real “Hooked Us Up!”

So I was seeking a second opinion, and I was referred to Star Tires. Which was amazing, since they where so honest and open. I feel comfortable here, and like they listened to my every concern. Willy Jay Reyes did greet me when I walked in and I automatically felt his great energy and from there on everyone continued that level of commitment.I am now informed about my car, and feel safe once again. This place is all about helping people, & I wish and only recommend more people to give them a chance. There really provide star service!

I typically go to town fair tire for my winter and summer tires and have to make an appointment. Here, was able to walk in, get a quote, which was thorough and includes everything but the balance which was reasonable. I was in and out in less than 1.5 hours. Sales people are Also very pleasant . Will be back when time to get winter tires!!

I had a great experience today at Tires Plus Wheels . Liam was extremely nice and helped me with all my tire needs. Nice and fast service! I definitely recommend this place! Thanks for everything 😊 #Michelle Garcia

I have been going to Tire Plus Wheels for years. Very happy with the service I received. The price was reasonable as well. Liam was extremely helpful and professional. Will definitely recommend this place.

Great service this is my second time back, to purchase wheels, they have great selections, & even better customer service, Liam was on top of it every step of the way.Even their payment program is official.I paid only $10. And walked out with tires and wheels, with 100 days to pay off same as cash.

Great service, Liam taught me something new and helpful information about tires that would help me in the long run. Great quality tires, friendly service, went right in and out in no time I had a repaired tire for free because I bought my tires here and a cost efficient alignment. Thank you for all your help tire plus wheels team!!

Me and my husband have been to numerous places and everywhere we ent to doesn’t even come close!When we arrived here to this place a spanish guy Liam, was very well spoken and very professional.He helped my husband and i find the perfect wheels for our car, and it was a work in magic.Thank you, our car looks great and everyone loves our selection!Great place and awesome service!

One of the absolute best places to get a set of tires and rims. They provide a complete service with friendly, knowledgeable and professional staff. They offer very low down payment finance service on virtually any types, styles or brands on the market. Definitely come check them out you wont be disappointed.

Liam was the best. I got a flat tire that could not be repaired and he assisted me with everything from new tired to oil change. I applied for the credit and I was instant approved. The best customer service and service. I will definitely spread the word!

Liam was very professional and very informative! Very helpful!

I have been coming here for years. Service is great and today was no different. Liam is professional and personable. The staff took care of my tire needs and I was in and out.

Went to star tires for 4 new tires, for it to be a very busy day, I was in and out faster than I thought I’d be . Tire tech noticed an issue with one of my tire sensors after getting wheels on . They check the readings a number of times replaced one sensor free of charge, but unfortunately sometimes when you replace one it negatively affect some or all. Star tires called me the next day for me to come back in and replaced all 4 again free of charge, longer story shorter is that I got nice deal on tires and their customer service is above and beyond . It’s definitely my tire and rims spot .

Ive heard of this place and never knew how really good they really are till I stopped in with my wife and we were very impressed. there phenomenal at what they do truly. WJR greeted us and from there on we knew we were in the right place.exceptional service with high quality of work. Ive read some reviews and they Cleary they are bogus because these guys truly go above and beyond. my family and I are very thankful. because of them we have new tires on our ride!thank you Star Tires!

The service was good. Great shop. Liam was very helpful.

Nice selections, fast service and great package pricing!

Awesome services. Always reliable. Excellent staff

Great service, my wife had needed tires and she’s was hesitant going alone. I’ve been here before and always had good service. I called ahead spoke to William. He sounded professional and it was encouraging to know someone with knowledge worked there. So she went in and only had the best things to say. Being that I work it’s hard to be every where at all times and to know I can send my family in and be took care of is a piece of mind. Thank you.P.S: This type of service will always have me coming back, and William Truly listens to your concerns and only recommends what you need VS other companies selling what they want. This guy deserves employee of the year! Great job!

I’ve been to lots of places and never fully feel secure, this place takes time to talk to you. The staff is great, Will-Liam acknowledged me, and made me feel secure as a women, & not knowing much about tires and there complex compositions. So it’s a pleasure to see such friendly people there. Thank you Star and I will tell all my family and friends.

William J Reyes is hands down the best tire guy Ive ever met and he went above and beyond making sure all my needs were met. I came in for a simple tire problem and William and Brian both provided excellent service and ensured that my vehicle would have a permanent fix instead of a temporary one. Israel was the technician that worked on my car and he did an amazing job. For all your tire,wheel and vehicle service inquiries I highly recommend this establishment and their amazing team.

Poor service, Ridiculous wait time and not to mention the bait and switch. Sold me a set of tires and then made me get cheaper tires for more money because they say it was the wrong tires. Mind you I had already paid

Never been to a business where the Energy is felt as soon as you open the door. The service was beyond excellent. Go see William. Best salesman Out there...The staff put my old wheels and tires inside my vehicle and not one scuff or dirt mark was left behind. Go Check them out. You wont be disappointed.....

William is the ABSOLUTE BEST!!!! This is my 1st time doing business with them and I am VERY PLEASED!!! His Customer service and Interpersonal skills are phenomenal!!! He explained everything to me in a way that was easy to understand, he made me feel as though I was home or with close friends/family. The atmosphere in the establishment is very relaxed, and the music is AWESOME 🥰 I highly recommend Star Tires plus Wheels in Hartford CT! A “Tire Shop” is an understatement of a name for this place because it’s so much more....the combination of the service, quality, knowledge and the overall experience, Star Plus Tires in Hartford Ct is a certified HOME for you and your car! I would be a fool to bring my car anyplace else INCLUDING the dealership I bought it from to get serviced but to William and the Star Plus Tires Crew💪🏽 Thank you guys and I will DEFINITELY BE BACK.... and with plenty of referrals 🥰😁💗💗💗

Great service-Professional employees,Great prices very knowledgeable, helped me when. Ot other place would help me, deffo took time to explain tire safety, helped me understand more clearly, really inspected and informed me well. Thank you

My service was good, they have spanish speaking employee named Liam.He helped me and my family, we feel safe and confident in the services provided.Thank you

This place made my car look fantastic!!! great service and Spanish speaking people there to help.thank you Laim

I was hesitant to stop in here after hearing negative feedback back when I was younger (20+) years ago. I did some quick research and it seemed people had been having good experiences lately. I was in a bind, as I had popped my front tire on Christmas Day, and was riding on a donut. My car is a 4X4, and based on the last storm I already knew I would be needing full replacements. However I was planning to do more research before pulling the trigger on that. I saw that they sold used tires and my plan at first was to do a quick and cheap replacement. When I spoke to one of the reps, they said it could be done, but also provided me with a quote for 4 brand new ones. I looked at what the quoted tire model was selling for in other places and considering they include a full alignment, it was a fair price. They also offer interest free financing that allows you to pay the balance over a 100 day period with a minimum of $10.00 down. They were very patient with my questions about the program in regards to there being some sort of “catch”, but it is legit. Since I was kind of tapped from holiday shopping, it was nice to know I could keep some breathing room in my bank account. It was already busy, and they closed at 4:00pm on that Saturday, but they stayed late to finish the job. Overall, it was a great experience as far as replacing tires goes. I definitely recommend.

Ive been searching high and low for tires for my suv, & i had a flat tire and needed some help.This pleace was amazing liam had exceltional service. The atmosphere is great, and the service was done in a good timing.Thank you and i will bebback with my other truck since i seen some wheels that look great!

Willie Jay Reyes✅✅✅✅ Awesome Quality customer service. Willie was detailed in what I would receive and heard my concerns for needing new tires ASAP! He lighten my stress levels by being knowledgeable of the products he had to offer. I appreciate you a lot Willie thank you for your work!!!My car was ready in an awesome timeframe too!

The tire service was fast and professional :) Extra thanks to Liam!

Great Service and Staff! I Bought new tires from them over a year now, and I always return for my free rotations frequently! Doesn’t get better! And my truck is driving beautifully!

Liam gave me wonderful service. Definitely recommend

Awesome service -Liam was exceptionally great - Recommend to anyone.

Very understanding...no hard time.....liam and john are the best.....

They helped me saved me money while everyone else was charging me an arm & a leg. They hooked me up & had great service . Ask for Liam

Made a friend of mine wait all day from open to dam near closing ended up messing his car up in a way not related to what he was there for and he had to leave without it and come back for it the next day. Thankfully there was an employee that was willing to go out of there way to offer a lift to pick up the car cause they werent willing to do a favor out of convenience for the major inconvenience to him. I hvnt taken my vehicle here and it appears i wont if they mess up and the custemor pays for it no thanks.

I was curious about getting wheels, and I noticed Tires Plus have been here for ever! And as soon as I walked in the service was on point! The gentleman Willie Jay was superior and excellent with making sure I left with style and grace! Thank you Star for having such a phenomenal employee, he went beyond and above and the whole entire Crew!!! “Hooked Me Up!””P.s: I was told the owner has a keen eye, given he orders the wheels they have in stock and he does a great job with the largest selection in wheels by far any other store “Cannot Compete” you guys are awesome!!!!

Poor. Not able to do much with affordability or price matching. Better deal online

Perfect customer service from the phone call to the time that I showed up Brian and the star tire plus crew took very good care of me they went over and beyond to make sure that I was very satisfied with them Definitely will recommend anybody to them and Definitely will comeback

Went in tire pressure fixed and no cost excellent team working together.

My service is always professional and great! Willy J, takes his time to make sure they listen to our needs and takes time to look at my car and show me in depth important information helping me maintain my tires so i can have them longer. They do so much here and for being a Mom & Pop shop the owners are great and there so nice! thank you Star Tires and keep great customer service agents like Willy Jay Reyes!alsoooooo.......they have the nicest wheels ive seen from any store and my cousin works for the other guys and he even comes here to get his stuff.

The lady who works there she needs to keep attitude how she dosent need to shouts at the coustmer

John and Betsy were very helpful and knowledgeableThey helped me with any issues that came up! I was pleased with the tires i got! Nilda at the West Haven store is very helpful as well when I called her location she answered all my questions and concerns! I will continue to come and get my wheels and tires at either location and recommend others to do so! They are the Best place for great deals on Rims and tires let them hook you up!!!!

Good service. Quick.

Willie was amazing and he was a gift from heaven with the up most professional service. I have been to many locations and my friend referee me to come here and shes and I both appreciate William level of professionalism. Star has a star employee. Thank you.

Very wonderful environment, friendly staff and very informative! Thank you

Good service and very attentive employees

Its was great experience to get my tire replacement with the help Willie. Its a flawless and open discussion to satisfy what is required to get my tires replaced. Mechanic were very polite and helpful and careful when they in the process doing the repair. Glad to to find such tire shop....

Willie Jay Reyes was awesome help. Listened to all my concerns and got me in right away. My car is like brand new again. Thanks to the whole staff again!

Star Tires was excellent, Willie Jay Reyes was awesome he hooked me up! Two tires for cheaper I can’t thank them enough, it’s hard enough as a single mom with three kids!! You guys are the best, if your looking for tires new an used definitely make your way to star tires!!!!

The rims show the personality of the driver and the salesman was knowledgeable and showed me rims that are extremely cool and I could not be more pleased.Definitely the place to get your rims if you want to stand out from the OEM crowd.

Had to wait a little longer than planned! However service was excellent! They even honored discount that was mentioned during phone conversation prior to visit!🙂

I came here to learn more about tires and which ones would be good for my car and I felt like i was being taken advantage of, I spoke to a guy named john who was nice and then willy helped me and was being so fast and a little rude, I felt like he was urging me to give a good review before he even helped me. as a lady I felt weird and I shouldve had my boyfriend with me. not a great tire shop for women or to really learn.

Great service.worth time and money

I went there last week for some tires and an alignment and my friend also went but we didn’t go together. I was charged $20 more per tire than my friend. For the same exact tires. When I brought it up to the guy I was dealing with he started telling me about terrorist activities and that was the reason for the price. I was looking at him like stop please. Eventually I guess it was the manager refunded me my money but I will never go there again and me and my friend wanted to get some rims from them. We’ll find somewhere else to go. Never again

Best place to get the right rims and tires you need. With deals you cant beat. Come see WILLIE JAY REYES for some great deals.

Terrible workers there.... Now the 2 back tires have bad air pressure sensors... They messed em up putting on the tires to the rim and let me leave with it.... Now I have to go back there to get it redone..... Thumbs down for sure but all the other stuff was ok.....

Very awesome place and wish someone would have told me about this place long time ago.First off, I would like to explain, on the level of professionalism from the staff and Willie J.Many pros to coming to this location.And deff not any Cons, these guys here outpreform any business Ive came across in the automotive and tire business.

Great place to go gets the job done

Great customer service and professionalism.

I’ve been going to Star Tire for many years now. One of the many reasons I keep going back there is because of the courteously and knowledgeable diverse staff. The last service I had from them was exceptional. They fix my problem and I was out the door in no time. Thanks Star Tires!

Always a good experience coming to Star Tires Plus Wheels customer service is top notch, I recommend all new comers to stop by thank you!

I stopped in for the first time last week, cant remember the last time, that I actually had to shopped for tires.Working in Auto Sales, I would usually just tell the Dealerships Service Manager, what I needed and I was good.I was eventually greeted by one of the employees name (John) who was very nice as well as resourceful in answering all of my questions.I explained to (John) that my Baby needed some SHUSE but I needed to stay within a certain budget (Yeah My Oh My Have Times Changed)But he understood exactly what I was saying and he assure me that my experience would be great.Well I cant express enough how EVERYONE who worked there treated me as though I was their (Father, Brother, Uncle or friend) and it was because of that (That) I will tell anyone who is looking for TIRES, WHEELS or just a GREAT DEAL then dont go anywhere else except STAR TIRES and ask for (JOHN and tell him) that your KAR NEEDS SHUSES

Great service, the staff here really takes care of you. I’m not hugely knowledgeable about tires or cars in general, and these guys take the time to explain all possible scenarios of what could be wrong. I got all my tires replaced, had a slow leak, came in again, and they swiftly took care of it with a significantly reduced price. I’m only getting my tires and wheels taken care of here and no place else. My mother also uses them exclusively, and has had nothing but great service from them for years. Willie J is amazing and very friendly!

Awesome place!!! They were very helpful and great price.

So far so good, I’ve been having problems withmy purchases working on my vehicle, but they’ve been working with me. I’m sure with there professional attitude we will work it out.I’ve been a customer for a long time and need 2 more vehicles outfitted with rims and tires. JohnUnderstands I’m not happy, but promised I will end up totally satisfied.

Liam was professional and took time to help me get my tires rotated! Super friendly :)

I always come here to get my tires & wheels. best prices here

I sat here from 9:30 until about 2:30 in the afternoon after making an appointment for breaks and rotors to get done (using the snap program), upon waiting in told i also need a flush okay? Sounds simple so you would think but it doesn’t take 6 hours for breaks and rotors no communication from staff about update to vehicle, no offer on if I wanted to wait for my car because the duration of time it’d take to complete just extremely unhappy with lack of service, customer service and communication!

This place is super awesome!!

I have no problems with Star Tire since I been with them they very very very good and professional people they know there tire stuff. The Star Tire in West Haven CT crew keep up the good work when I come back have my cookies and milk ready

First time here and it will be my last. Got new tires and had to go to a different mechanic to actually get them balanced and fixed. Other mechanic even told me the tires were off brands and they’ve never heard of them. Save your time & money and go somewhere worth it.

Rude, unprofessional. And did not finish the job for two weeks

My service very informative, since I didn’t know much about tires, I was made aware of my tires conditions and several options which were available. And I found out that for only $10. I was able to get all my tires changed with brand new tires with 100 days to pay it off without any additional fees. I recommend anyone to come here and ask for Willie Jay Reyes. He’s the best and so glad they have him there, he was very professional and charismatic! Thank you for “Hooking Me Up!!”

Willie Reyes is the best Tire specialist, I had multiple questions and he took his time to make sure I found what I was looking for. And he made it happen. This place is very fast very professional, especially Willie “J”. He has a good eye and found the right wheels for my car! & I recommend Star tires in Hartford for anyone’s wheel & tire service. There’s the best, so “Let Them Hook You Up!”

Everytime I go to star tire of west haven I am more than pleased with the outstanding customer service that I receive. Nilda the store manager is very sweet and courteous and always goes the extra mile to make sure I am satisfied and receive the best quality and most expeditious customer service. Also the staff there is very diligent and efficient in their work ! If you are looking for a great place to get your tire and repair needs met go to to star tire of west haven and let them hook you up !!!

Great service and very professional

Great service, very attentive, friendly environment.

This place is awesome and showed me tire safety, Willie J, tooo his time and made sure I got what I needed. The staff is good here too, but Ask for Willie he’s definitely a respectable, honest, and respectable man. Thank you.

Spoke to Shawn over the phone. Very professional! All of my questions were answered, even questions not pertaining to todays service. All the staff who assisted me were very friendly. William J, cashed me out in a timely manner and suggested me with an alternative to a service I needed. Great experience.

The best place, I came and got the best rims and tires for a great price. And it all comes with warranty. Come see WILLIE JAY REYES

Hi- I felt that 5 STAR review was necessary for the young man that goes by J- His customer service was excellent and he as very educated and well versed in what I needed and was looking for. by far the best tire and rim experience yet! I will recommend star tires and William J to everyone! thanks for the input and care!!

Willie Jay is awesome. I definitely recommend this place. Got me the right rim and tier before I even left. No need to change your mind they make sure your happy and all set with the decision you make.

A fantastic service experience! Walked in on the off chance to inquire about some tires+wheels and walked out with a full set plus caliper paint job! I assumed, wheels would have needed to be ordered and scheduled, but the amazing staff was actually able to take care of me and my vehicle top to bottom! All in all, a fantastic deal, for a fantastic job! Very satisfied with the professionalism and my purchase! I also felt very safe shopping and completing business at this location during this pandemic!

Called the day before, issue with tire balance. They told me to bring it in next day, I did. They spent 20 seconds looking at my car and told me they wouldnt help me unless I bought new tires rims and lug nuts, stating they were in bad shape. I told them I was on a tight budget due to the virus and they told me they wouldnt even check them for me. There is plenty of tread left on these tires. Went down the street a block to Hartford Tire and they took care of me for $25. Problem solved. No more wobbling.

Hectic Morning, tire flat, on the side of the road. My Super Heros are Tires Plus Wheels on Wethersfield Ave. Who came to the rescue. Special cudos to Jennifer, she heard my frustration so early in the Morning and her kind words and assurance that they could fix my problem calmed my spirit. What a great group of people working together. I am leaving a very happy customer.

I got my brakes done from here. We ran into a problem but they were extra helpful in the process.Very patient even with my frustration which i really appreciate. They made sure my car was tooken care of and even went the extra mile to replace a bad tire i had. I would definitely recommend star tire to all my friends

Willy and Staff are very helpful the energy is amazing as soon as I walked in! definitely will be coming back for my car tires needs even if it’s last minute, very pleased!

They were very helpful in getting me the right tires for my truck and the staff is very curtious and polite. I definitely will be back again

I took my car for new tires, left and drive to work. My tire pressure light came in and my car was vibrating. Took it back and they replaced a leaky valve and sent me in my way. Still vibrating...took it back and they told me I have bent rims...didn’t have this issue when I took it there, now they expect me to buy two new rims!

Love what they did for me brian was great

Star tires is on point with everything great experience . The manager Nilda is very nice and she makesure I was good. Star tires is way to go.Good job to all employees 👍

Great place...great people. Solved my problems with my tires and wheels. I left with a mechanically sound vehicle with really good looking wheels. To the point: these people are great!

Great people great environment they work with you and I recommend going here when I need something for my car prices $$$ great !!!!

Good price point and solid customer service.

William J Reyes is very helpful with any service on tires

My experience was good, my tire needed fixing and I had to go to work and they were able to give me a loaner tire to drive to work until they got my tire fixed.

Great selection of wheels!

Willie J, was amazing and diff knows his stuff. Glad they have professional help like him. Glad to have a good person and Spanish speaking respresentaive.