Dylan M. is always amazing! It was SLAMMED today, he had no issues guiding All rhe vehicles through with amazing customer service and a smile that cold be seen even though he was masked! Thanks to him Very much!!
Two broken side mirrors and many surface scratches. Ive been a member for years. My mirrors use to fold in but since the wash, they no longer fold and make a buzzing sound. Along with hundreds of horizontal searches on the roof of the car. But its convenient and the workers are helpful and polite.
After my bad experience I reached out to Jory who did a report and sent it to regional and they will contact me in a few days,but it was more like a couple of hours a real nice man by the name of Dylan Morales heard my issue said he would send someone out to check on the equipment at that location and then take care of my next wash. Thanks Jory and Dylan for the quick response back great customer service that you two showed me will make me continue using this car wash.
Its okay I guess.. I feel like their blowers need work theres always more water left over then it should be. I guess for $20 I just expect a better out come. The Mister in Palmdale is better and allows for more room when pulling into line .
Love this car wash my boyfriend n I keep a monthly access account for a set price n we can go thru and wash our car as many times a day as wed like plus after the wash you get a wax plus have access to vacumes for the inside.
Great wash. Awesome products. Nice and clean
Pricey for simple single washes. Vacuums are strong. Just wish they would have air hoses to help displace water and clean interiors. Only worth it if you sign up for unlimited monthly plan
Friendly staff. Informative to your car wash needs. Price is higher than other express car wash locations but its well worth it. Have not had a bad experience yet.
Living in New Mexico they had Mister Car Wash everywhere. Its funny they have them here in Lancaster cause I havent seen them in LA . Not a bad car was does the job. If you wash your car here I recommend getting the monthly promotion.
Staff is always respectful and helpful. The carwash is colorful and fun to watch. The kids love it!
Paid 18$ for a wash that was just like a 7$ gas station wash. Car still had dirt, spots and dryer doesnt dry all that well either. But, its a drive thru carwash what can you expect
Love it. Cool flexible s try aff . The customer is priority here. Great job guys . Dont change a thing. Muah!!💗
I loved it my first time and I can enjoy all the perks.
Unlimited car washes!!! Plus Free vaccums. Win win
This place is my Criinackk fasho💯 Ion fw mystery crumbs n towel dangles n what not..Crumbs is my fr fr enemy ..I come here Soo I aint got to be on Nancy Grace show.. 😜🤪
Great company, not all locations have free vacuums. That sux
The staff was great as usual. We got the 14 dollar wash. It was no different than the 7 dollar wash. I had to drive thru twice.
$30/month memeber: Great customer service, but needs to work on their technical issues.
When I first started using Mister car Wash which was first called cruise through it seemed as if the car came out a lot cleaner and wasnt pushed through so quickly! The one on East avenue j when I take my car through it every time theyre still dirt and debris its just not worth me going there anymore because its a repetitive thing theres usually soap said still on my windows dirt on my rim still when I use the tire shine it doesnt cover the tire completely so I would rather go pay nine more dollars to a professional car wash that does everything themselves including vacuuming cleaning the rims by hand and windows after it comes out of the car wash your quality of service is not the same
Nice, quick and easy car wash. Prices are affordable. You get to vacuum your car for free. The vacuums need more air pressure.
Friendly staff and very good vacuums. You cant go wrong
I love this place its a fast and speedy car wash
Its ok for a quick wash. Machine doesnt really clean my car that well
One of the best carwashes in Lancaster. Brushes dont scrub hard, which can result in having to go through again. Good value. Badly designed area, no turnaround.
Well maintain everything is always working and if something goes wrong the employees will take care of you
Good for a quick wash but please check your car before you go. I lost an emblem on the front, my antenna was hanging by the time we came out, and I noticed whatever they sprayed on my hood on my way in had taken my paint off. I went back to complain and all they offered was another car wash. No thanks.
Want a clean vehicle ? Come here ! It simple, cost effective and you dont even have to get out of your car, truck or Cybertruck except to vacuum it. You drive in, pay (which varies). I pay $29.99 a month for the Ultimate Car Wash (wash, wax, undercarriage wash, wheels washed, tires shine and free un-timed self-service vacuums) and there is no limit on how many times I can get her washed in the month either. Definitely worth the money at least in my humble opinion. Lancaster on Ave J west of Sierra Hwy and Palmdale, 10th St. West south of Ave P next to Trader Joes. No I didnt get comped for this review, I wish I did though. P.S. the pictures of the wrecked car was just a little joke of mine. BTW I was driving that car when I got hit in the right quarter panel causing it to roll and flip about 6 times. Broke my neck in 3 places, 9 ribs, my Sternum, punctured a lung, broken collarbone and suffered severe head trauma, resulting in permanent brain damage which is why I do these reviews. Not much else I can do after all that.
Good service car wash they got the best vacuums in the valley.
Its cool except its ruining the paint on my new car. Hand wash is better.
I lost my wallet and they returned it.thank u JesusGood job guys
We take our truck there every week. The staff is very friendly and professional. Highly recommend for a decent car wash.
Good customer service the workers are polite and your car gets washed pretty clean for reasonable prices.
It was a simple car wash! Silly you would even ask.
It is fast & easy with a clean vehicle.. Plus you vacuum yourself, not a bad deal.
People are great car wash not so much ...doesnt even touch the right side of my car...palmdale is much better vacuums are good
I have that pass where you pay 19.99 all month long. I think its really convenient to purchase. I have a white kia and it gets pretty dirty at times. I love it cause you can stop by off sierra and ave J to get your car washed. All I have to do is drive up and it scans my code on my windshield, and BOOYAH! My car looks super clean when its all done. I would recommend this car wash to family, friends and even strangers...👍🏻
It would be nice if the water wasnt so dirty. I can wipe down my car after the wash and i find where water runs out of cracks that I cant reach and it dries on my car and its white.
Sadly because they didnt have a person to direct the driver better the person was going to hit my bumper cause she wasnt in neutral
THIS IS WHERE I TAKE MY BABY ALL THE TIME...LOVE IT!
Place is ok, but some intruders or carwash members need to have consideration for others ...place needs to enforce rules 🚯🚭🔇
My experience was terrible got in the car wash the roller didnt work my car bump another car just got my car smog and oil change no problem they had to push me threw the car was and after that my device light came on car still have soap on it just very angry with them
Good, helpful, hard working, people & smashing, prices!
I just leased a new car and of course I thought getting the membership would be good here to keep my car clean. I have been to each location and was told this one washes better. I ended up with more scratches on my car that I cant rub off. Disappointed. Also the vacuums dont work well either.
Fast and easy 👌
I wish the spinner cleaners were always working... seems about 50/50 lately.
I have a membership here and I can say that it does Justice to my car and give my car a glow the only downfall is it does not dry my vehicle all the way in sometimes it still leaves stain marks on my windows I wish they would have somebody at the end do a final touch up for you if youre going to be paying for a membership thats the only downfall
Nice helpful staff! Clean well maintained location and vacuums actually work. They also have have a good monthly plan.
Get in and out faast!! And have a Shiney ride !
Vending machine not working. They take off water.
Carwash sucks. Brushes dont even touch the car most of the time. Rims come out dirtier than when they went in.
Mr. Car wash is cool, easy and affordable. They need to come out with a Multi car deal. Staff is very friendly.
Reasonable prices.Has vacuums
LOVE IT I GO 5 TO 6 TIMES A WEEK LMAO I GO WHEN MY TRUCK DONT NEED WASHING MEET NEW PEOPLE EVER TIME I GO. COME CLEAN YOUR CAR AND MEET NEW PEOPLE😅😋😄😋😄
What happened to the vacuums? Quick and easy 👍🏾
Best services for Car Wash.. Experience was good.
Pretty bad.they took out half the vacuums,for $14.the wash wasnt clean.time to go elsewhere
Went here for the first time after reading mostly positive reviews. Was in a rush and wanted a quick car wash. I gave one star because I had to to post the review. The reviews that mentioned tiny scratches on their vehicle. I should’ve listened to. When I went to dry the car off there was no room and I ended up in the Carl’s jr. parking lot. I noticed scratches on the trunk and fin of the car as well as tiny scratches all over the over the car. I went back and talked to someone who was nice enough but basically said there was no way their machine had done that damage. I just got the car and the trunk and fin and other portions of the car were painted by the dealership a week ago. The guy who helped me proceeded to take pics and said a “claim” would be processed but after reading the other reviews regarding claims I’m sure they’ll say it wasn’t their machine. I have a felling I’m going to be stuck with my trunk with visible damage and marks where the paint was removed when I went through their car wash. They did cancel the membership and refund my money but it won’t fix my trunk and I wish I would’ve washed the car myself. I will not ever take one my vehicles to one of their car washes again.
Machines beat across your car and left lots of scratches on my 2020 Traverse. No one cared when I mentioned it
Does not wash your car right. Or dry right. No bathrooms. No towels to buy nothing.
Got unlimited carwash
Get some new employees. Its a easy job if you arent lazy.. their machines are way out of calibration and theyve been my license plate the last two times I came here and dont even touch the passenger door with brushes. The place is going downhill fast
They need to fix they stuff things be spinning and not touching the car and honestly your still be a little dirty and you have to go again if you up for it go to the one in palmdale
One of the greatest place to go to wash your cars
Best thing going for me
My fav kar wash 👌
Friendly staff and offers great service
It was ok. It missed a bunch of spots on my truck... Tail gate and rear quarter panels
Im kinda feeling a little ripped off at the service at the Lancaster location. The place lacks that excitement of the drive through Car Wash experience like the Palmdale location for the moneys worth. The lack of a theme and Led light show is very disappointing. A number of the motorized rotating scrub brushes Swing wildly missing my vehicle the blower leave a lot of beaded water droplets on my windshield and hood of my vehicle. I shouldnt have to go to the Palmdale location to get my moneys worth. Sheeesh!
Definitely like this drive thru car wash but miss the $20 platinum wash that is now $30. Love the fact that its unlimited and being able to use the vacuums.
Very bad I paid for premium and the wash is bad the water spots were bad everything looked like if I just hosed it off I woul not use it again
Best time is morning afternoon is to busy since covid19 social spacing is in effect. Got to watch out some homeless mental ill people.
Great place to wash your car. Plus the staff is friendly.
I didnt go to the carwash
Horrible I went through the car was pulled in the stall to vacuum, notice my bumper on was hanging the car was snatched it lose. they tried to say it was already like that. anyway they made an incident report now lets see what happens.
Great place and very clean.
Great customer service!!! Vacuum on site
Love this car wash
Always get great service
No cash accepted. 1 star.
Best car wash membership
Great place. Quick and get the job done at a reasonable price. Free vacuums also 👍
Sometimes it seems like some brushes are not working properly.
It was fast and did a great job getting my dads dirty car clean. Plus a lot of vacuums available.
Was quick service.
It doesn’t wash the back thoroughly, and sometimes the vacuum doesn’t suction properly.
I am a Unlimited Member with Mister Car Wash. On 1/15/20, I arrived at 7:40pm for a car wash since their website says they closed at 8pm. When I arrived, there was blue cones blocking the driveway and employees cleaning inside the car wash. If this car wash closes earlier than 8pm, please update you Google listing. Thank you.
Great place
Best employees by far goes to Heather (keather) and Anna. Went above and beyond, these young ladies are what great customer service skills are about and should be.
Left water spots all over car and was still dirty left dirt on car.
3min wash, fast and clean
The most basic wash is priced at $7. Didnt even dry the car right. And the vending machines for towels and air freshener ate my money.What I am giving a good review for is an employee named Junior.You see, as I was vaccuming my car never noticed the fact that my car battery died out. So when I finished, I ended up being stuck there for awhile with my restless kids.I asked Junior if he had any cables. And he basically told me that not to worry about a thing, and hell help me out with my car.What great service.
Get a quick car wash, with vacuums available. An the facility is extremely clean.
No doubt this is the best car wash ever
I actually like going to this Mister Car Wash location. The staff are friendly and when one of the washing machine parts took a piece of my vehicle trim off the Manager was super nice and replaced the part for me. I had a bad experience at the other location, so having a great experience at this location always had me coming back. I really like this Mister Car Wash location.
Kool place to wash your car
No complaints.