Just got home with my babys newly rebuilt transmission and she drove beautifully the whole way from Mercury to Yorktown! Judsen and Chris were wonderful through the process and they came highly recommended by another in their industry. They explained the cost and expectations clearly and thoroughly. They take great pride in their team and work. They made me feel very comfortable about getting such a major job done. I wont be taking her anywhere else again. Thanks guys!
While vacationing in Williamsburg, my transmission began to go. I had no choice but to get it fixed before making the 200+ mile drive home.Another AAMCO was closer to me. I went there first and I was frustrated that the other AAMCO turned me away b/c they were too busy. But Im glad they did b/c I found Judson, Chris and the AAMCO on W Mercury Blvd. They were very accommodating and I think did all they could to turn the job around as quickly as possible since I was from out of town. They told me they would call me by a certain time with updates, AND THEY DID. They gave me an estimate of when the work would be done, AND THEY MET IT.The truck made it home fine and I waited another month to write this review to ensure the rebuilt transmission would perform. About 1000 miles on it and no problems.In an otherwise unfortunate situation, I felt fortunate to find this shop.Thank you, Judson and Chris, especially for your hospitality and customer service. You minimized the worry and discomfort in what could have been a painful situaiton.
Simply put...theyre a class act all the way around! Top date, they have repaired two of my vehicles and Im extremely pleased with their work.
Had a very good experience using their services.Chris and Judson were very helpful! I would use their services again.This was my first time and I will go there again if I need this service again!
I had the pleasure of speaking with Judson on the phone. The minute we started conversing, i felt that it was going to be a very refreshing interchange. They knew exactly what the problem was and the cost for the work blew my mind. Very reasonable! Customer service and care is extremely important in these critical times and im happy i decided to go with Aamco. Thank you again!!
Brought my truck, they checked, they suggested something before start spending money, so Im going to do what they said first and I hope it fix the problem,, if not definitely come back to fix my truck there.. didnt pay any $$ ..
Very honest and upfront about cost and what to expect.
Wouldnt honor my extended warranty to replace my transmission.
Thank you for an awesome job. You got my baby working like a peach. SB
While visiting Hampton, my cars shifter cable broke. Not knowing where to get it towed, I saw that this AAMCO was the nearest transmission specialist and had it sent there. I could not have been luckier. They were able to ID the problem and order the parts needed—they even beat their initial estimate by sourcing parts from a less expensive supplier. On top of that, they were very courteous and understanding while working with an out-of-town customer. Someone even stayed past closing to hand me the keys when I was delayed in coming back to Hampton to pick up the car. I couldnt be happier with how everything turned out thanks to their hard work.
Had my 15 year old Jeep Wrangler automatic transmission rebuilt here in late fall. Judson, the owner, is extremely nice, and really easy to work with. Anyways, the rebuild ended up a bit pricier than the original estimate once he dove in, but that is apparently because almost every piece had to be replaced. Amazing warranty came with it though. After about 2 months, I started getting a code related to the transmission (but was not dangerous to drive on). Judson did some troubleshooting work and the code was gone. Unfortunately, it came back a month later, and they replaced a fairly expensive piece which seems to be the source, all under warranty, of course.The above story may not sound like a recommendation, BUT, I would absolutely recommend work here. I did not expect a transmission rebuild to go smoothly. Its a crazy amount of pieces having to work perfectly together. What will keep me coming back, is that Judson has amazing customer service, and he immediately schedules a time to bring it in and get the problem fixed and me back on my way, without me having to even reach for my wallet because of his warranty.
These guys are great! I highly recommend them to anyone and everyone. They do great work and they dont over charge you!
They’ve done work on 2 of my trucks now at fair prices and in a timely manner. Great customer service. Highly recommend Judson and staff.
I spent over $1,000 trying to fix a transmission problem. They took one look, knew what the issue was and fixed it. Great Service and Effecient
My transmission needed a lot of work. Torque converter and multiple other components failed. They got me fixed up at a fair price. I also asked for a vehicle inspection for other parts that look bad. They did and were honest with me and didnt try to sell me a bunch of extra stuff. This will now be my new trusted mechanic.
Judson & staff are extremely thorough and knowledgable at what they do. I do not trust many places with my truck, particularly with transmission issues. I will be coming back here. Thanks yall
Friendly and helpful when I called for information.
Awesome, place but they kept my car for 2 weeks before working on it. Great customer skills though.
Owner operator ensured honest and trustworthy service, Ive had my vehicle back for over a week now and transmission better than ever
Like the work theydo there
Really good service. Cant go wrong taking your transmission here.
Great sevice, fair and trustworthy.. As a transfer to Virginia, its a relief to find someone who can be trusted with your vehicle!!
Took my car to this place to have the clutch replaced and got my car back with parts falling off and a whining noise that you can hear while sitting or driving when the clutch pedal isnt pushed in.
Very friendly
Very friendly
Good work for very good price.
Very honest mechanic who diagnosed what I thought was a transmission problem correctly as a problem with the motor mount and fixed it.
Good people
Car returned with scratches on bumper.