I had such a great experience at Ideal Dental after not going to the dentist for a couple years. Starting with making my appointment, the receptionist was so sweet, as well as when I checked in. Dr. Joseph is so kind and patient and really took the time to address my concerns. She made sure I was comfortable and explained what she was doing while she was doing it. I love that they have the TV to show you pictures and X-rays of your teeth so you can see exactly what they’re talking about. Diana and Alicia were also great with my cleaning. I’m so happy to have found a great dentist and will definitely be coming every 6 months not that I’m not scared of the dentist anymore!

This was my first visit to a dentist in a very long time and I was genuinely comfortable and highly educated on what was going on not just with my teeth but my mouth as a whole. I was was even told about future needs if I chose to do so. Every staff member was incredibly friendly and made me feel welcomed. They have some great financial options and if your lucky enough to not have that worry this is the place you want to be. Seriously couldnt recommend Ideal Dental Grand Prairie enough!

Very friendly staff but overshadowed by the work they do. I spent almost 5 hours for 2 tiny cavities (their words) on 2 top teeth. I now for some reason have problems with food getting stuck on my bottom teeth. The dentist and assistant spent the majority of the time gossiping about coworkers which was a bit weird being forced to listen to. I wont recommend this place.

Great dental office! Staff are professional, knowledgeable, and provide great customer service. They made me feel very comfortable throughout my visit. Highly recommend!!

Staff was very nice. The Grand Prairie clinic is new and very clean. It’s a modern dental clinic with hi-res cameras for exams and tools for complete dental care.

The dentist and staff are friendly, knowledgeable, and kind. The office is modern and clean and distancing is observed.

Amazing place! When you walk into the office looks relaxed. The staff is awesome...from the front office to the staff in the back. They make you feel like you in a spa. Awesome work!

Dina took care of my teeth this last time and she was fantastic. The staff and Drs at Ideal Dental are exceptional. Thanks for the wonderful experience.

I’ve been at this location before and I was hesitant to come back however, the staff and the Dentist at this location was amazing! Very friendly, I had no pain with getting my teeth cleaned! I also got two filings. I will be back in 6 months! I hope this current staff never leave! Thank you ladies

Super friendly staff! Dr. Joseph was very warm and spent as much time as needed answering questions and explaining procedures/why certain things were needed. I normally hate the dentist and they made my experience great!

I had a great experience! I got my first crown installed and I love it! I recommend this location to everyone! Go! Go! Go! You won’t regret it! 🤗😃 Professional! Friendly! Kind! Patient!

Excellent staff. Friendly and knowledgeable and very helpful. I highly recommend Ideal Dental!

Great professionals, super Friendly with my two kids, everything was fast, accurate and effective. 100% recommended

They are amazing and so sweet. My son loves them! I love that they explain everything and make sure I don’t have any questions.

The staff was amazing and super sweet. I was in and out, definitely recommend them!

Staff was amazing, they were all being safe with wearing mask & keeping distance when they needed too. I had two filling and cleaning done and it went smoothly and they took the time necessary. I felt that it wasn’t rushed and made sure I was comfortable during everything. Overall amazing experience glad to have found a dental place nearby that was great.

Absolutely loved my experience. It was my first time, everyone was super thorough and on top of everything. I got in and out in under an hour and the staff were all very nice! Would definitely recommend.

Ideal dental is a great place to get your dental needs taken care of. The entire staff works well together as a team, and that comes across in the positive energy of the place. They all have excellent customer service skills, are very knowledgeable, and efficient. Dr. Sung patiently explained what type of procedures I needed, and then executed each step with no pain to me. Gerald was the best dental assistant. He coached me through the entire appointment, and made sure all my needs were met. They also practice social distancing, and the office is super clean. I was a first time patient, and the confidence I feel about the outstanding work they did is priceless.

Great servise, great people, did a great job. Very recommended

Awesome place. They have helped me feel better about my teeth and never make you feel uncomfortable about them. The staff is amazing. 10/10 would definitely recommend going here for any type of work needed

I love this office! The staff is always professional and courteous. And my hygienist Vince is dabomb.com.He was amazing and my teeth feel like new-lol. And he taught me something new. Who knew you could floss your tongue? I would brush but never tried flossing my tongue. I would definitely recommend this office!

The staff was extremely friendly! From the moment I walked in, Nicky, the receptionist made me feel right at home. The dental X-ray tech Jerrell was awesome. He took the time to explain everything and it was the most painless dental X-ray I’ve ever had. The dentist was very friendly and set up a treatment plan for me in just minutes! I highly recommend Ideal Dental if you are looking for a new dentist.

Dr. Sung and his staff were super helpful and friendly. I’m extremely pleased with the whole experience, and will definitely be back.

My first visit. Everyone made me comfortable.

Ideal Dental was so AMAZING!! I had two front teeth removed, and a partial placed immediately. I was a little nervous, but everything went so well. It took 30 minutes and I was done. My teeth look amazing. You can’t even tell I had anything done at all!! The Staff and Dentist were so kind and supportive it was actually a fun experience. I recommend Ideal Dental 100%!!!

You MUST see the professionals @ Ideal Dental!! Firstly, the staff is impeccable which makes the process easy to book an appointment or inquire about services. The Dentist, Hygienists is best I’ve ever had using state-of the-art & modern devices for X-RAY results. Gone we’re the days of those big and gaudy plastics in your mouth just to do an X-RAY!! At Ideal Dental it’s a modern, pain free process.The best part...You are in & out. No lingering issues or undue waiting.

Staff was very friendly and helpful. One of the best experiences Ive ever had..

Dr. Sung and his staff are so friendly and very good at their jobs. I was greeted warmly up front. Then, when the dental work started, he and his assistant explained everything in a way I could understand. Then, during the procedures, they explained what was coming next, as well as provide encouragement. Beautiful and clean/new facility.

The staff here is outstanding and very kind. My fiancée and I have since moved further away from this location, but still choose to come to this Ideal Dental because of how great the employees have been over the years.

The staff here is wonderful! They go out of their way to make sure you have a great experience.

I am completely overwhelmed with the warmth and professionalism I experienced here. I had a bad experience at another office where I felt like I was not being communicated with effectively or taken seriously. The experience was very impersonal and distant so I came to ideal dental in Grand Prairie and every issue ceased to exist. They were so kind, patient, and gentle! I experienced some discomfort during my cleaning there and the hygienist was so patient, gentle, and even gave me words of encouragement and affirmation. A vast majority of my trips to the dentist have been nightmares and this trip is the one that changed that narrative. I can’t wait to go back and recommend it to all my loved ones!!

This was my first appointment with Ideal Dental, so I will give you my honest first impression. Starting with the front office, I found them to be very professional, friendly, and helpful. The paperwork was light and on a digital platform: painless! The diagnostic equipment is state of the art and the staff well trained on its use. The dentists and technicians were exceptional. I would highly recommend them to anyone!

My first visit was awesome! Everyone was very nice and professional! I will be returning! Thanks so much for your kindness!

This place is really awesome 😎 we love our tooth 🦷 cleaning all the staff here is so nice 👍🏻 but Jessica is so cool and kind she explained everything to us we don’t have insurance and she tell us to choose a good plan for the family ! Thank you Jessica 😎🙏 and thank you Ideal dental staff for your service THE BEST !!

Great Dental Office. Loved Dr. Joseph and J

I was referred to this office by my cousin and I’m so happy I came here. The front staff were super friendly but I have to say the dentist and the hygienist/dental assistant were phenomenal! They took their time to explain everything to me and made it affordable for me to get my teeth fixed. I HIGHLY recommend this office.

Everyone here is VERY sweet and good at what they do! I was very scared to get my mouth checked after not going to the dentist for a long time and my worries were all taken care of!

This place was super clean and staff was super sweet and welcoming! Today 1/22/21 was my very first visit. I came in today for images, cleaning and to discuss getting braces. I go back February 16th to meet with the Orthodontist!!

Great customer service and attentive. My experience was excellent from beginning to end. The facility is clean and theyre managing covid precautions responsibly. They made sure that I was comfortable, informed and are very receptive to questions and/or concerns.

They were so kind and helpful! They explained everything in detail and answered any questions I had. They were also very attentive and made sure I wasnt in any painIf you need a dentist I definitely recommend!!!

I have been tramatized by dentist in the past and was real hesitant in going for many years. Due to my fears I have aloud my teeth to become severely damaged. The doctor and staff here put my fears at ease. They were so understanding, gentle and informative. I am more than happy to continue my visits with them at the Grand prairie location to take care of all of my dental needs. Thank you ladies. You were so awesome and youll definitely see a lot more of me.

Dr. Sung and his staff were super helpful and friendly. I’m extremely pleased with the whole experience, and will definitely be back. I had a toothache that I didn’t want to get worse so I went on a rushed hunt for a dentist. They were close and in network so I took a chance, and I’m glad I did. A few extra measures were taken due to COVID, but nothing crazy. I arrived, called from car, waited for them to come get me, wore a mask, they checked my temperature beforehand, and then had me wash my hands, but it was all quick. No real wait time. Super pleased. I found our family’s new dentist.

I am very pleased with my service under Dr. Sung. I had to get a crown on one of my molars. I normally hate dentist because it always feels like pulling teeth to pay for services. I dont go to the dentist much if I dont have to. This time I had a big chunk of my tooth fall off so I had to. I am college student with no money. Dr. Sung and his team were very sympathetic and worked with me to get the right service for a reasonable price and make sure I keep all my teeth.Dr. Sung just called today to follow up on my crown which helps to ensure me that I did the right thing by trusting them with my dental care. I dont think anyone likes the idea of going to the dentist, but ideal dental has helped to make the experience a lot more tolerable. I have needed to get several cavities addressed for a while, and now I think I will finally just pay to have the service done with Dr. Sung because I trust him to give me the best service at a reasonable price.I would recommend the Metro Care Dental Plan which then gives you free exams, x-rays, and cleanings with ideal dental as well as discounts on any other service. I am now able to go every 6 months for no charge to make sure I can keep my teeth healthy.

Awesome staff!! Started my treatment plan a year ago and was coached and cared for throughout the process! Plus the prices where EXTREMELY affordable! Highly recommended!

My experience here was amazing! I had to take my 7 week old daughter with me and they were so helpful and patient with her while the doctor pulled my tooth. One of the front desk receptionist actually heard her crying and came and walked around with her until we were done. I came in contact with at least 6 people and each and every one of them made me feel very welcome. The doctor’s work thus far has also been amazing! I think I’ve finally found a dentist that I can stick with.

My daughters and I absolutely love the staff. We have been coming for a few years.Thanks again for allowing our visit to be a pleasant one. We love you all. Stay safe...

In and out easy, they are friendly and helpful.

In the midst of Covid, this office has proven to shine through. I am a new patient and they were empathetic with my questions and with the care they gave me. I will definitively be coming back. I was hesitant to go to the dentist because of a traumatic experience I’ve had and the staff here has helped me, trust dentists, again. Thank you!

Friendliness is really important to me, and I saw it immediately here. Not the fake and brief greeting, but a genuine care and compassion for you. The dental assistant was so wonderful with lovely stories peppered throughout her explanations of what, and most importantly, why she was doing what she was doing (e.g., ex-rays, impressions, etc.). Kim was a refreshing breath of sunshine at the end of a long day. Dr. Stephen Sung was very knowledgeable and communicated his thoughts and options in an easy to digest manner that wasn’t “dumbed down.” I really felt I knew what was going on with my teeth and was able to make conscientious decisions for my dental health. I don’t live close to this office, but you can bet I’ll travel to go to this office! My teeth are super clean and I feel like I knew about my teeth more after I left!Also, the staff at the front were hilarious!

My appointment was a very good experience today. Everyone I came in contact with were very pleasant and helpful. I was also pleased with the progress I have made. They care about the customer and are totally following safety guidelines due to COVID-19. Thank you so much for caring.

I visited this office and was treated with great care and support. Dr. Joseph took the time to explain the procedures to me and offered additional support to ease my anxiety. The staff is amazing and friendly. Elizabeth took care of all my scheduling and billing needs and Kim literally held my hand during the most challenging parts for the procedure. Im a happy and satisfied patient and no longer have any anxiety about visiting the dentist thanks to this team.

My experience coming here has always been pleasant. The ambience is welcoming and the staff go above and beyond to meet your needs. Highly recommend this GP location :)))

Over the years I have been to several different dentist and I can honestly say my experience with Ideal Dental was above and beyond my expectations. Every person I had contact with was professional & personable. Such a warm & welcoming environment. I was handled with such gentle care. This will be my forever Dentistry. Great team!!! 💯 % recommend!!

Super friendly staff and doctors. They work with the insurance and the pricing is very reasonable. Everyone I dealt with was super professional and answered all the questions I had. I would highly recommend Ideal Dental!!

This visit was great. They had great precautions in place to screen for covid to keep all safe. My visit was smooth and the staff was great.

Had such a great experience! Staff was friendly and knowledgeable. I felt extremely safe during my exam and cleaning. They are going above and beyond to keep everything safe and clean!

My daughter had needed some teeth pulled and cavities filled. This was her first experience having dental work done. Dr. Sung was very gentle. I was surprised how little pain she had. They even guarantee all of their fillings. This is a great office. I’d definitely go back.

Everyone that works here is very professional and kind. They have never rushed me or made me feel uncomfortable. The dentists and hygienist are very skilled at what they do. They made my visits a breezed!

Our visit was very good! I highly recommend Ideal Dental for all the family, their staff is super friendly and the environment super calming. I cannot wait to go back for my own dental visit!

The whole staff is very friendly, helpful and knowledgeable! They are very eager to assist and answer any questions, you may have! Prices are affordable! Both the Grand Prairie location and the South Arlington locations are very accessible! Ive always gotten to both locations quickly! I truly love the knowledge and friendliness provided by the entire staff! Definitely recommended to anyone!

Staff and Doctor are amazing as a team! They made this cleaning appointment for my 3 year old a breeze. Keep up the good work!!! We shall be back in 6 months.

Best dental place In DFW!!!My hygienist was perfect 👌🏾

By far this was the best dental visit I have ever had.

At ideal dental. Im never disappointed with the services they provide.They are professional services truly make me smile. I highly recommend ideal dental in Grand Prairie.

Wonderful staff. Very professional and very satisfied with everything. So if your looking for a place to get dental work this is the place to go. Thank you Dr. Sung, Jay and Elizabeth. You guys are awesome.

Very kind & professional staff. I’ve never enjoyed the dentist so much! Definitely would recommend! Shout out to Dr. Sung.

I’ve been going to this location for months and it just keeps getting better by the day. The staff is super friendly and very patient. The front staff gives the best customer service and the doctors are by the far the best at what they do. Thank you guys!!

Everyone was friendly and the Dentist and his assist made sure I understood what they were telling me and allowed me to voice my concerns. They did a great job on my extractions and fills and kept making sure I was okay because I was nervous!!! I would recommend Ideal Dental Grand Prairie to my friends and coworkers (I used insurance but my out of pocket was cheap) They also took the necessary precautions due to COVID 19🙂 THANKS!!!

Amazing dentist very friendly, from previous experiences I get very nervous when coming to a cleaning or filling but with ideal dental process was so smooth and pain free will not be scared to come to the dentist anymore :D

My boyfriend and I had a great experience today! We saw Dr. Sung and he did some great work on our teeth. We haven’t been in a few years and we both needed to see a dentist. I’m glad we chose this place! Shoutout to Rosie from Waterside, she is the best and she did so much for us today

This is a gray place to go for dental work. They’re always on time!

I always enjoy going to Ideal Dental to have any treatment done. From when I walk in till I walk out the staff is always kind and very informative. I went in for my filling and the Dr. Maria Joseph informed me that it shouldnt take long and it wouldnt hurt. Honestly I can say that it was the best experience Ive had in a dental chair. No pain not even a pinch. I definitely recommend my family and friends here.

Ideal dental is an awesome place to go get all your dental work done from very simple to complicated. The staff is amazing and pays attention to your needs and concerns, answers any questions you can have about treatment. They have great customer service, very clean atmosphere I really recommend them to everyone needing a dentist. I also fell in love with this 2 guys they are the greatest.!

Love the dental assistants. Very personable, pleasant and listen to the customer.Strongly dislike Elizabeth at front desk. Very short with customers borderline rude. Today was my last time visiting and its because of her. I refuse to spend my money at a business where the first encounter is with someone who does not know how to treat customers.

Ideal Dental is very professional. They kept my appointment on time and communication was great. The staff was friendly and seemed concerned for my well being.

I love this location. The office staff and the dentist and her assistants are amazing. I switched from the Lamar location to this location and Doctor Joseph has been amazing helping me get back to healthy teeth. I totally recommend this location. I wouldn’t go anywhere else.

I am overall very impressed about visiting the office today. Everyone was very polite and friendly. I know that the office was busy and understaffed due to the current situation, but Dr. Sung and the staff were able to work efficiently and still see me in a timely manner.

It is with great sadness I regret to inform all the patients who knew me as well as my little friends that I will no longer be apart of the Ideal Dental in Grandpraire or any other office for the matter of no fault if my own. I have beenade aware that I am no longer needed since the office is downsizing and needs less support from myself to regain stability. I will miss you all and hope to see you soon in the near future . God bless you all and I will miss all of you. Praying for you all.

I have never liked dentists. They always scared me. I used to think that you only go to the dentist when something is hurting. So I didn’t go. I finally made the decision to go and I chose this office because it was close. I am glad I did! I was so nervous because I needed a lot of work done, and I really didn’t want to do it, but the staff at this office has treated me phenomenally. They understood my anxiety and did everything in their power to help me feel comfortable. Dr. Joseph is amazing! She’s gentle, patient, caring, and thorough (with her work and explanations). She called to check on me after the work was completed. I have never been on a regular dental check up schedule in my life, but now I’m encouraged and motivated to make sure my teeth get and stay healthy and it’s because of this office. Dr. Joseph is now my regular dentist. Thank you 😊!

I had gone to Mint Dentistry before but they fell very short to the service and attentiveness of Ideal Dental. Kim, Elizabeth, and Dr. Joseph were very helpful with letting me know all about my teeth health. From detailing out what I need addressed, how much to pay, and explaining additional questions, Ideal Dental is way better than Mint.

My primary dentist was out of town and couldnt accommodate my schedule to get an extraction I needed. I called this office and they got my files transferred and scheduled me the next day. The office staff were extremely nice. The back office staff was amazing and thorough in explaining. Dr.Joseph is extraordinary. She made sure I was comfortable through out the procedure. She called and checked on me the day after the 4th because they were closed for the holiday to make sure I was doing well and to see if I had any questions or needed anything. I am glad I went to this office and I plan on referring those in need of a dentist. She was kind, gentle and sensitive to any concerns I had. Awesome dental office.

I was a new patient today and wanted to share my experience. I was met by the front desk receptionist, Ashley, who was very courteous as she efficiently expedited my preliminary paperwork needed prior to being seen for my examination and cleaning. Dental Assistant, Jerrell, was very courteous and competent as he conducted a preliminary examination with X-Rays and pictures. Dr. Joseph and her team were exceptional and I feel fortunate to have found them for myself and my familys dental care.

My root canal procedure was interrupted by months (April to August) due to COVID-19 close down while waiting for permanent crown to come in and then being way down on list for being rebooked.BUT procedure was uncomplicated, no pain and staff was super nice.

I never do reviews.. so heres one in a million. they get a 5 because cleanliness, orderliness, speed with patience and respect (courtesy) was off the chain good. a little over the top with sorry and thankyous . i would like a little more family feel with less apologies but hey its better to start from the top which points out they are new and its all about holding steady this level professionalism in the long run. thanks guys and good luck

Affordable, Caring, Efficient, Family environment! One day here changed my life.

I love Dr.Joseph she is AMAZING! She very gentle cleaning my teeth and everything else. The office staff is anazing too and very friendly.

Dr. Sung and his team were absolutely amazing. I have never felt more comfortable and at ease at the dentist before.

The staff is absolutely wonderful and the dentist was great too. I get my regular cleanings and now getting set up with Invisalign.

I loved it !! my first time here & they are so welcoming and understanding! I was late today bc I got lost & they waited for me 🙌🏻 Everybody was so sweet and nice! I felt really comfortable & learned new things I didn’t know!!

Great customer service, safety measures in place.

Great experience. The entire staff is excellent! I would highly recommend!

I had the best experience at Ideal Dental today! The staff was friendly, the office was clean, and the service was efficient. Daniella was helpful. She recommended affordable payment options for my dental work. Iovani was my dental assistant for the day and he was awesome! He answered all of my questions and made my process nice and smooth. He even let me change the channel on the T.V. Dr. Joseph moved quickly and efficiently, all while providing quality service. She informed me of all the work I needed done and was not pushy on trying to offer me services to make me spend unnecessary money. I enjoyed my experience! Looking forward to returning!

Just like I will be a USAA member for life I will be an Ideal Dental customer for life, as long as my new Dentist for life Maria Joseph is there!Dentist Maria Joseph did a thorough exam and took the time to understand what the problem was instead of just rushing to charge me for another procedure and refill the seat.This is the first time in over 10 years that I have had a procedure done on my teeth that I didnt have that shock moment when a nerve was hit. I was extremely nervous because I was just waiting for that excruciating pain to come at any moment. It didnt come!!!!!!!! I feel so much better knowing there is a Dentist out there who cares so much to do a thorough and patient procedure.Bottom line... take your Family here. You can trust in Dentist Maria Joseph and if they have her I am sure they have other great Dentists!

If youre on the fence on whether or not you should book an appointment at Ideal Dental just do it! I havent been to the dentist in a decade; and Dr. Joseph and J took great care about my concerns and treatment. I finally found my dental office and wont ever wait a decade to go back.

Friendly and professional staff! Always a pleasure coming here.

This office is so amazing I was shocked. The girls are SO SWEET and made me feel so welcome. I hadn’t been to the dentist in years and they truly make you wanna come back. The dentist herself is also sweet. They answer all your questions thoroughly and are very patient with you. 10/10!

The staff was exceptionally professional, the office was clean and made my 4 boys feel right at home. Will definitely be a coming here regularly for my wife, my kids and myself!!! Thank you Ideal Dental!!!

Ideal dental is an awesome place to go get all your dental work done from simple to complicated. The staff is amazing and pays attention to your needs and concerns. They have great customer service, I recommend them to everyone needing a dentist.

They did a good job. We were in and out in about minutes.

Friendly staff and simple experience. Love it.