Very slow to get a tire repair !! First customer here at 8 and over 1 hr later still not done !!

Hours say they are open til 7pm. We got there before 5 to get 2 new tires and was turned away because they were closing at 6 and had too many jobs already. For being the only place open on a Sunday for tires, thats pretty bad customer service. We will take our money elsewhere.

My experience this last time was fast and afforable.. the time before that the mechanic came out and kept hassling me to upgrade and get unnecessary things done to my car!

Called before hand and they said they werent doing anything except emergency flat repairs. Got there and said theyre not taking anymore oil changes to another customer except flat repairs but when I asked said no were not taking anymore of those because they had 4 oil changes to do yet.

Overall great service

Opens at 7am, called at 7:10 no answer. Tried fro 7 to 7:15 no answer

Short version: they cant repair a basic tire puncture, they cant replace a tire, and they cant call their customers to talk about what needs to happen with the car. Very frustrating all around.Longer version: Wifes car had a flat on Saturday night, so we took it to Walmart on Sunday (because the other auto places were all closed). We asked if they could do a repair and if not, to replace the tire. They said they would call (probably in about an hour) when they had an update.3 hours later, no phone call. I called and the lady said, Oh, yes, its done. By done, she meant they didnt do anything: they couldnt repair the puncture, and didnt carry the right size tires so they couldnt replace it.. Got an excuse about how she was at lunch which is why they hadnt called. So basically, I waited 3 hours for them to look at the car and say, Nope, nothing we can do.The next day, we took the car to Monteith (across the street) and they were able to repair the tire, no problem.

Lots of room for improvement on customer service.And always some stupid little rule why they cant do something that any other tire shop will do, after youve walked around the store for an hour waiting on your vehicle.This is my last venture with Walmart tires.

Did a good job but took a long time to get my car in

Best place to get service on my car hands down.. knowledgable staff and fast friendly service...

Was one of the first people here and others showed up after me and were able to leave before me. All i needed was a simple tire rotation and its been 2hr+

First trip a week ago, for an oil change brought pick up home parked it for a week, husband checked oil level today it was 2 quarts over full. Returned it today and pointed out the error, they did a complete change again today and then showed me it was at the correct level. BUT in the mean time they got grease and oil all over floor mats and didnt see it til I returned home.

There are much better places to go for auto service in Goshen. Monteith tire across the street is one place. The service center is the opposite of service, it should be called the disservice center. Twice they have turned me down to work on my car due to silly little rules that other service centers dont care about. Dont go here.

I do not recommend any walmart auto places. They usually provide a horrible service and make alot of mistakes. I definitely do not reccomend. I can reccomend other places around the Goshen IN area though. Dougs alignment is a great place for service and quality. Montieths Best One auto tire service is a great place also. Also Goldstone Automotive provide great quality and service.

Showed up, waited like 15 minutes while they smoked in the back, allthewhile they knew I was there but didnt come up to inform me about anything. So I call the place and ask if theyre doing oil changes right now, they confirmed they were and told me to walk inside. I walk inside and the lady says the employees had apparently told me to walk inside. Yet they couldnt even handle me looking at them while I was waiting. Horrible customer service.. lazy, lying ass employees.

My husband has been there 4 times to repair a tire they installed for us. (its leaked since day one) The final time (yesterday) they actually broke a stud (and did not fix tire) and now my hubby has to take the car to an actual repair shop to be fixed. Crazy! No more Walmart auto for us!

Horrible slow service! Ill never come back again.

Techs are not real sharp

Warning! Warning! Warning! Dont not come to this place. Waiting on a tire change 3 hours in...

Awesome job guys

Very knowledgeable

Not bad.

Decent job.

Has just about anything that you need

Good service