I have read great reviews of this storage facility. I am so thrilled I proceeded to go through with this one in specific. I was greeted by Colton and Jules, and they are the reason I rented here. Very genuine and professional. Colton took the time to show me different size units which I greatly appreciated. They were both very patient and sweet. YOU GUYS ROCK! Thank you so much!
The manager reached out to me and apologized for miscommunication and refunded the move-out charge. Nice to see the effort was made by the manager. I was expecting a prorated amount but the manager refunded the entire charge. Reaching out and going above expectations restored my trust in the company and will continue to recommend them.Customer for over a decade.New owners demanded a new lease, advised them I was moving out at the end of the month, asked them to email or mail new agreement, they said Id have to go to the office. Advised I did not live in the city anymore, asked to speak with the mgr multiple times since beginning of the month, never happened.Turned keys in, told there was a balance, asked for what, told it was a month to month contract eff the 26th said this should have been communicated with me, I could have closed account earlier.Asked to prorate it they said no and charged $90 for 3.5 days and at the new rate not my old rate.Pitiful they showed no concern for a long time customer. Lady behind the counter basically had the too bad attitude and couldnt care less how long I was a customer.Since new owners, poor service, lack of communication, sent a 1 day notice of rent increases.Stay away from this place unless you like horrible service and being treated like you dont matter.
Walked into the office and the Assistant Manager Colton Brewer helped right away. Sat with us and talked about the best rates possible. Walked out very happy with my storage unit.
Colton was awesome!! Very friendly staff. Answered all of my question I had, as this was my first time getting a storage unit. Just awesome experience and awesome staff. Thanks for a great experience!!
Colton was very helpful. Also, the location is great and it is easy access to the storage units. I am impressed and definitely plan to use them again at the end of Spring semester.
This is a very interesting storage place. Its not the typical barricaded and gated everywhere place. However, you can get a storage unit inside where the gate is. They also have storage units that are not gated. The place is easy to get to and the units are easy to get to. They arent anything fancy but the price is right. And they are forever understanding of the fact that I am consistently late on my bill. But they are very nice, they are willing to work with you if you have an absolute date and you follow through. I would recommend it.
This place was great. Greeted by Colton as soon as I got there. He pulled up my reservation and saved the day by getting me exactly what I needed in such a timely manner. Very professional very courteous. Look forward to doing business with u guys
Management was nothing but helpful. The manager - Colton Brewer- on site went above and beyond to help me find storage! Perfect customer service. I wouldnt store with anyone else in the area.
They have a variety of sizes, including really large units for very reasonable prices. Colton Brewer is incredibly friendly, personable and informative. This is the first time Ive left a review for a storage company because I had such a great experience with Colton. I went around in person looking at all the storage companies in Gainesville and this is by far the best. 😊
The office was very helpful and helped me get a unit close to a door for easy moving
Jules was very helpful and sweet. Answered all the questions I had. Made the decision easier to want to use Storage Depot over everywhere else.
The staff was friendly and helpful. The unit was clean and I am happy about the 2 months I had storage there.
From the time I booked a reservation online, everything about the experience has been so easy and well organized. Colton was super helpful when I was signing my lease and made sure I had everything I needed!
They made everything very easy as I rented from out of town for my student.
I stopped by today and Colton was awesome! He helped me take care of all of my storage needs quickly. Highly recommended.
Very Professional. Excellent experience. Have been great to work since the beginning.
We were in unit 1E and there were multiple cockroaches. Along with eggs and eggs and eggs. Had to throw away furniture, rugs, etc. This was disappointing for only have the storage unit for 4 days. It is safe to say we will never ever use this again. Please go else where and save your $ on people who actually take care of their storage units. This is revolting.
Ive been a customer for 15 years and always been happy with the entire complex. Give them a call youll be happy you did. Howard
Good experience! My man Colton was awesome every step of the way. Made the process simple and easy.
I am probably unique in that I have used Interstate Mini Storage to store important items since 2004! Their rates are reasonable and even with the change of ownership a few years ago and an increase in fees, the quality of service has remained consistent. If my card changed, the communication was always professional. And when I visited, I found everything to be secure and safe. It can be a little tight parking as they have grown, but a minor inconvenience.
Management is always helpful with any questions I may have and Jules is always happy and delightful to talk with.
My husband and I have been renting storage space at Interstate for several years now. Weve been impressed throughout by the cleanliness of the facility, and by the solar-powered air conditioning which keeps our stuff in great shape. All the people who work there are super: for example, one gentleman gave me an immediate heads-up when a space of the sort we wanted became available, and I was able to secure it that very day. Weve had a lot to deal with lately, including downsizing from a large house ourselves and moving my mother and a lot of her belongings down from New Jersey, and thanks to Interstate we can store excess items in an organized and secure fashion. We highly recommend Interstate Mini Storage!
Colton and Juleanna were both friendly and helpful when I came in to select a unit. Climate controlled units are secured behind a locked gate with digital keypad. Only downside was that I was quoted about $10 cheaper (tax included) when I reserved over the phone from a person at the call center compared to when I went in to sign the paperwork.
Great rental experience. Highly recommend!
I have rented for four plus years an air- conditioned unit from Interstate Mini Storage to keep my cherished art collection and furniture. All is safe and in perfect condition. The grounds, buildings and interior spaces are always well-kept. I have never had cause to bring up a complaint. The staff is helpful and efficient, and the rental rates are lower than other storage facilities. I am pleased with the long-term relationship with them.
Very easy to rent a space, Colton was very helpful and nice. The storage spaces are clean and ground floor which I like, I recommend
Interstate Mini Storage is amazing. Everyone I have had contact with has been very nice and helpful. Their prices are awesome and I found that for the unit size I have, their price is the best in town. Ive had my unit for almost 2 years and have not had one issue. The units are clean, no bugs from what I can tell and the grounds are clean as well. Ive been able to enter at anytime and access my unit. Their security process for entering is great. I like the convenience of being able to make my payments online. If you need a storage unit, I definitely recommend using Interstate Mini Storage.
We were well received by Colton Brewer and he understands customer service!He had 5 different clients all checking in at the same time and did not miss a beat...he was on top of everything and was more than helpful answering all questions while taking care of new sign in’s.I have not had this level of customer care in a while. Whoever hired him deserves a medal, he represents you all extremely well.Great job Storage Depot...you train well, but with Colton you did not have to do much. He is a major asset to your organization!!!I will recommend you all to everyone who needs the best service and the best rates!!!
They were organized and relaxed about the space. They helped us immediately when our lock broke.
Colton was amazing. He really understood our needs and helped accordingly
Friendly nuce and helpfull.
Very friendly employees and nice storage space
The management at this facility is above the best in the industry. During an issue I had they bent over backwards to accommodate me since I was living in New Mexico and could not get to my unit immediately. After coming back for a visit and checking on my unit, again, they were more than accommodating and wanting to do anything they could to help. I would most definitely recommend Interstate Mini Storage to anyone looking to store items in the Gainesville area. Call them, you wont be disappointed.
My husband and I have had a great experience from our very first phone call all the way to our first visit. Thank you!
We had a quick unexpected move and need for storage situation and their customer service and competence was excellent— quick follow through and genuinely helpful. Fair prices and easy to use website too. Place is clean and seems well controlled. Highly recommend and would use again.
I have been renting from here for 3 years and always had a fantastic experience. It is reasonably priced and easy to access. They are nice and always answer the phones and have a brief grace period for accidental late rent payments. It is honestly the best place in town.
I’ve been with interstate mini storage for a little over a year now, and I’d recommend them to anyone. The units held everything from my 3bdrm apartment while I’m undergoing the construction of my dream house. Great customer service, great location, and even greater prices ☺️
Convenient and efficient. Very friendly service.
Very friendly staff, clean units and affordable
This is the best storage place Ive ever worked with. They are the nicest people to listen if you have an issue that may interfere with your payment. Thank you everyone at Interstate Mini Storage for being respectful and great!
Colton was nice and helpful.
We have stored our camper here for 2.5 years. They are always so helpful and honestly look over the property and look out for our camper. We feel very safe having our unit there and don’t plan to go anywhere else EVER!
Have had a unit here for several years and very happy with the location, size and pricing of the unit. Especially like the enclosed spaces and the solar power generation used by the complex. Recommend if you need additional storage space.
Excellent customer service, great rates, clean facility!! I would highly recommend to anyone.
Wonderful people with whom to work! Very easy to make payments, even after office hours. Exceptionally convenient to my home.
I have been with Interstate since Oct 2020. They are so friendly and helpful. I love that it is easy to get also. I havent had any problems. I would recommend them in a heartbeat.
Customer service was amazing!
Not having a “reservation” despite having a reservation code made me want to take my business elsewhere. Juleanna was very kind and made me think otherwise.
Colton helped us out and got us right. Explained everything clearly.
Great experience, Colton was great!
Storage unit is well built and maintained. My belongings have been completely dry and safe for over a year.
I’ve had a unit here for over a year and a half! I’m so pleased and happy I chose to keep some of my homes most valuable things here until our home is completed. I’m truly thankful!
Great storage. Clean and well taken care of. Front office is helpful
Original storage unit was given away without notice. I was not notified that I needed to pay or place a deposit prior to moving. This is called a bait and switch.
Glad I choose them! Ive had not one issue and they are super affordable! Highly recommend!
Excellent customer service from Gina and Jules! Always helpful and accommodating. Facility is clean and easy to access. Highly recommend Interstate Mini Storage.
Easy to set up and convient location
I have been using this location as my storage facility for many years now. Its safe and clean! I have used others in the past and this is the best by far! Great staff and Management too!
We love Interstate mini storage exceptional customers service and compassion for people.
Clean, responsive and reasonable. I have has a unit here for 5 years.
Great customer service
Very easy process and a nice and clean facility. Highly recommend
Great service!
VERY GOOD
If you need large or small CLEAN units to rent at an affordable price and located right by the highway......then look no more! because I drove all the way from Miami and was referred to Interstate Mini Storage. Yes I was a satisfied customer and would recommend their services to anyone. The staff exhibits professionalism at its best. They also had units available even when college kids were moving during the 1st and last of the busy month. Don’t delay! Tell them Ms. Jackson referred ya!
Staff and management are great to work with.
Expensive but worth it, very clean. I recommend this storage to anyone. Different sizes, climate controlled, and pest free. Office staff are always friendly and helpful. Hours of operation are great, theyre even open until 1:00 Saturday!
Great rates. Very accessible units and super friendly staff! I have used this facility off and on for years.
Wonderful service
Simple, affordable storage, smooth process
Highly recommend Interstate Mini Storage for personal and business storage.This is a safe and secure location. Staff is friendly and accommodating. Large, conditioned unit works great to store material for my business. I have also stored company vehicles in the gated parking area. Security, location and price, all a plus.
Been a customer for 3 years, have one of their climate controlled units. Always cool, nice big hallways, and went in just last week and everything looked exactly the way I left it all those years ago. Not one sign of bugs or moisture, impressive for Florida. Electric output in the unit for extra light or fan. Pin access gate to enter climate controlled area. Pay online available.
Great place! Needed a place to store my things during the summer between college semesters. Interstate mini storage offered various sized rooms for a good price and my stuff was kept extremely clean. Gated and secure place. Use them
Ive had two warehouses for three years and its been a pleasure to see staff when needed. The warehouses are vermin free and clean. The temperature controlled warehouse is perfect for my needs and I like the controlled access. I recommend Interstate Mini Storage to anyone looking for safe, clean, and spacious storage areas!
Great family-owned company. They have a very clean facility, many options, great prices, and friendly staff. Cant recommend this place enough!
This is a great place. I would highly recommend using them. They have a nice and friendly environment.
Clean and well maintained.
Unbeatable location, competitive prices, what more could you ask for from a storage unit? We have been storing our company equipment there for several years now and have been more than pleased. The office personal are very helpful with anything you need.
Great storage facility.Very clean,air-conditioned units with many sizes to meet your needs.No long term contract pay monthly.Rates are comparable to other facilities in area. Easy to rent,can chose automatic bank payment, most cards are honored. Office staff friendly,available, and return calls in very timanner.Security is very well set up,as is when you can use your unit during stated times. We have used several different storage facilities in Florida and this is the best we have ever rented as far as lighting,safety, great temperature control,gate entrance,and size rates.No bugs,mold or mildew.Located just off Archer before the I 75 entrance ramp.
I rented a basic storage unit a while back with these guys, and they were very professional and patient as they went over the specifics of our agreement, time line, etc. It was during a local influx of students, and I was so stressed out and in a crunch, needing a storage unit as I was in the middle of moving. I practically called all the storage places in town, and these guys helped me out in a pinch. I feel like it is secure, as they make sure to provide locks and keys, and they have cameras set up, and they make sure to outline what is being stored.
I need to move out of my dorm and only needed a small space. But when I called, they did not have any, so they gave me the next largest size for the same price! It was very simple to sign the lease, and they sent frequent emails to remind you of payments or to send you receipts! The manager was very nice and always willing to help me. Im definitely going to use it next year!PS he said for summer, to call and reserve around spring break because they have been filling up very quickly right around that time!
Cheapest storage of all the places i called, as well as the most friendly. By the time I had left I felt like family. Even earned the name cave man... 5/5 Would come back again.
Absolutely an amazing experience, all the terms and fees were upfront with no hidden costs to worry about later. I was able to sign and move all my stuff in the same day. The owner Eric, made sure to email me well in advanced when my payment was due, the payment website was incredibly simple and easy to use and took 2 minutes to make a payment. I have already recommended Interstate to all my friends who are looking for storage.
Good
Great working with the women in the front office. They made my experience simple.
They were very helpful in getting my storage unit set up and their prices were reasonable. Thats where the good ended.Then, after my month was up, in the hassle of moving into my new place I left the storage unit keys at my boyfriends house and forgot about them. The next month I received one missed call from a 352 number I didnt know, but no message. Figured it was a wrong number. Then the 2nd month I noticed there was a missed call from a 352 number and a message. I called back and they informed me I now owed them lots of money.I shouldnt have forgotten about the keys, but they should have left me a message that first month, and I would had dealt with it then and paid half as much ($50 instead of $100). If they hadnt reached me until the 3rd month I would have owed $150. Its just bad business practice on their part to not leave messages.Moral of the story: Be careful dealing with them and be sure you dont forget to turn your keys in ! Cause they sure wont remind you.
Great space to store your stuff at competitive pricing! Ive had a air conditioned unit for 2 years now and its been a pleasure
Great facility and staff. Very clean and prices are great. Will use them for as long as we are in Gainesville.
I made a reservation through sparefoot. I called the day before to see if i could view the spot early and come to find out it had been rented. Its ok, because i found a cheaper spot in a better location anyway.
AWESOME value, conditions, and service. After being freaked out by a different location, we were able to snag a unit at Interstate Mini Storage - by reserving over the phone (something other locations would not do)! The place is super clean, the units solid, and management is very helpful.
Pricing on par with the area - so a little high for climate controlled, but nice helpful staff, clean units, functional gate/equipment and a rather secure storage facility.
I cant thank the staff at Interstate enough for going above and beyond in helping me over Memorial Day weekend. My daughter was moving out of an apartment and we needed to put her belongings in storage. We rented the unit weeks ago for a late May start date however my daughter never took possession of the unit prior to needing to move in. We stopped by on Sunday of Memorial Day weekend to see that the place was closed on Sundays and would be closed on MEMORIAL DAY!!! We called the emergency number and someone picked up and although they were off Monday they promised to meet us Monday at 10am. This woman was so nice and caring to help. You just dont find service like this anymore. We have rentedt here 3 times in the past and highly recommend them for your storage needs. The place is clean and as I said, the service is excellent!!!
Great company. I arrived one day in early June to store a medium-sized moving truck--having drove in from New Orleans without calling them ahead of time--full of my stuff to store for summer ahead of the fall semester at UF. I was looking to save a bucks on a unit that wasnt climate-controlled. They didnt have the type of unit that I sought available but were generously able to upgrade me to an air conditioned unit of the same size for the price of the former. The units are very clean; the facility is very secure; the staff are honest and kind; there are small perks like a dolly the office can load out to assist moves. I returned in August to move my stuff out after signing a lease on a house in Gainesville. I asked if they had recommendations for moving companies to transport a handful of items that I couldnt fit into my car. They showed me a card for Sunbelt Moving, who keep their trucks at Interstate Mini Storage, for an estimate and prospective times. That same day Marty from Sunbelt Moving spoke with me on the phone and later met me at my storage unit and gave me a (very good) estimate on the large items I needed professionals to handle. However, because Sunbelt Moving wasnt able to schedule me until a couple days later, Marty spoke with the manager on duty of Interstate Mini Storage whom gave me an extension (my payment for the next month would have been due the following day) until Sunbelt Moving was able to perform the move. So not only is Interstate Mini Storage a company I would recommend, but they make a good team in informal partnership with Sunbelt Moving if you have pieces you need help transporting.
Quiet, safe, climate-controlled. Only thing I havent liked was a slight rent increase without prior notice.
Very affordable and the office personal are great
Top notch! Would recommend. A+
The staff is always very attentive.
Highly recommend this storage facility!!! They have affordable rates, very professional, and EXCELLENT management and customer service!!!
Highly recommend this storage! Super nice and they work with you!