user
Personal Mini Storage
8825 NW 13th St, Gainesville, FL 32653, United States
Appearance
Personal Mini Storage

Comments
Br
Review №1

This is a very secure location protected by multiple passcode entry points and camera surveillance. Prices are competitive too, and the service is good. I would rent here again.

Mi
Review №2

My daughter was moving to college from out of state. We needed a place to store her dorm stuff until we were able to get down there. I had all my packages sent from Amazon to the unit. When we arrived all of our stuff was in the unit, which was clean and dry. Staff couldnt have been more helpful and kind. Will see them again in the spring to store her stuff for next year.

Jo
Review №3

A little further out of town than I first realized however 15 minutes is not really bad. I was running late to get there to sign the lease and they graciously hung out for me to get there and get the paperwork done. Its a very clean facility and they actually have carts and a bathroom there, too! Will probably use them again if my daughter needs to relocate again.

Da
Review №4

I rented a small 5X5 room for my daughter this summer. The process was simple and everything went smooth. I would rent again next summer.

Ch
Review №5

Great storage facility. Clean, easy access, large wheeled flatbeds provided to easily move your boxes and furniture in and out of storage. Management is very helpful. Highly recommend.

Al
Review №6

I found this place at the last minute. Renada is the one who helped me book the unit as well as when I checked in the day to use the unit. She was very nice and patience with me and the storage itself is very clean and spacious. Glad I found this place! Will definitely keep them in mind in the future if needed.

St
Review №7

Extremely clean, safe, friendly staff. Used them the past two summers. Will definitely be using them in the future. Would absolutely recommend them to anyone looking for storage for their UF student.

Ch
Review №8

Tommy was helpful; the renting and move-in processes were clear; the spaces are clean; the location was convenient - a winner all around!

De
Review №9

Great place!! Clean, well organized, and super friendly!! The owners are so nice and understanding, best storage unit in Gainesville by far!

Da
Review №10

Beyond appreciative of the excellent customer service displayed by Renada Pringle. I had reservation issues with the main offices, but Renada was able to accommodate me in a timely manner. Would highly recommend this storage place!

Te
Review №11

Service was very thorough with all questions answered. Staff very professional, helpful, and friendly. This is our second storage unit. Extremely satisfied with both locations. Feel our storage units are safe.

St
Review №12

Easy access to the facility and fairly convenient to the university area. Renada was very helpful setting up the reservation.

Me
Review №13

The representative who rented my unit to me was very friendly, informative, and completed the process quickly and efficiently. She prepared the unit for my arrival later in the day. Im very pleased with the facility. Thanks!

Ma
Review №14

I think the best part of my experience was the staff. They were friendly and super helpful!

Ro
Review №15

I have rented one to two units over the past two years. With a home remodel and then with the sale and purchase of homes. Renada and Tommy are awesome. They worked through many changes in contractor schedules which changed my storage unit rental timelines. I highly recommend using their facility for any and all storage needs.

vr
Review №16

We had storage unit at Personal Mini Storage. We were planning to vacate the unit for sometime but because of some health issues and also we are senior citizens we could not do it. Recently we called the storage manager and discussed about it. The manger was very helpful and understanding our situation mentioned they can vacate the storage unit and send our personal belongings to us with our written consent. It was all taken care of pretty quickly and the storage Manager agreed to put any items that can be sold in their upcoming Community sale. We appreciate very much the help provided by the manger and thankful to her. We highly recommend this place.

Me
Review №17

Ive had a unit with them for over 2 1/2 years. Ive never had a single problem. Lovely, well maintained.

Bl
Review №18

Customer service was amazing the entirety of my stay with them. Very clean, very friendly, and also extremely accommodating. Renada was so helpful, she made things so easy, she is doing as great job as manager. I’m so thankful for such a nice place for my belongings. Everything about this property was awesome!! Thank you guys

Wi
Review №19

Hands down the best storage experience I’ve ever had...and I’ve moved a ton.The staff is extremely friendly, personable and understanding of concerns. The facility is clean and safe. The rates are fair and tend to be on the lower side of other storage options in the area. Highly recommend!!

Ro
Review №20

Clean, great price and great service!!!

Os
Review №21

Rented for a short term while my son moved out of his college dorm. I called over 8 different Storage facilities around UF campus for prices. This particular facility had the best price. When signing in, the service was great. Safety was paramount when we were at the office signing the lease agreement keeping safe distancing and clean environment.Even though the facility was not the closest, the drive was less than 15 minutes and no bad. The storage building is AC, clean and organized. Elevator in good working condition and plenty of room.When we went to pull our things from the storage, we realized that we have left our lock key back home (over 350 miles away). They quickly coordinated a locksmith to drill the lock for us on a Sunday. There was a $25.00 fee for this, but when I called to pay it over the phone after the lock was drilled, they waive it. They wanted to help us as it was a mistake in the rush of getting our son back to UF.Highly recommend this facility. They will treat you well.

SH
Review №22

Convenient location and excellent customer service. . Ask for Renada she is the best.

Ja
Review №23

Wonderful customer service ☺️

Au
Review №24

Management was very friendly and extremely helpful. The storage units themselves were clean and easily accessible. Honestly made the whole moving experience easier and took stress off of me. I would highly recommend to anyone looking for reasonably priced storage with ac!

Ci
Review №25

FANTASTIC CUSTOMER SERVICE; more reasonable than the other storage places, clean & well-maintained.5 stars👍

Je
Review №26

I was provided with great customer service when signing paperwork and gaining initial access to my storage unit. Location is a little hidden but their prices are better than others down the street. Just wish the climate controlled building was kept cleaner.

IL
Review №27

I was able to get last minute storage and they honored the 1 month free from booking on their website. Service was friendly and helpful. Would definitely recommend!

Je
Review №28

Very good customer experience

Ga
Review №29

I had never stored items before at a storage unit, but Personal Mini Storage made it an easy process and I felt safe leaving my possessions there. Drop off, access during, and pack up at the end were all smooth and simple. A+

Ab
Review №30

Polite staff, clean units, and convenient service! This place was awesome when I needed somewhere to keep my stuff between leases. I would definitely recommend to any friends who need storage.

Ka
Review №31

Owned my unit for about 3 years, never had a problem with hidden fees, any technical problems, or management problems. Every staff member is helpful and respectful. The units are clean, easy to access, and at a reasonable price. You cannot choose a more secure or better place to store your things.

th
Review №32

Very nice and clean storage, I recommend this storage to anyone looking to rent a storage unit, and helpful staff as well. I will come again of course.

j
Review №33

This is the second time we used this storage facility. It is the best - clean, safe, and has very helpful staff. UF people - storage facility is a little further than some close to the school - but so much better! We used ones closer to school and had bug and other issues. Personal Mini is the best!!!!

Br
Review №34

Great experience. Customer service was excellent. Upon arrival the storage facility was clean. The area seemed very secure and up-to-date

Ke
Review №35

They are very nice and the unit are nice.Ok

Ca
Review №36

Incredible customer service and very nice facilities. The staff is unparalleled and I wouldn’t recommend any other storage facility in Gainesville after 4 years of previous bad experiences with other storage units.

Ju
Review №37

Got a good deal on my unit, which was nice, but there was a bit of a roach problem. My sister found two roaches in her stuff after she took it home, and we found two more roaches crawling on our stuff while it was still in the unit. Not too much of a problem, but enough to knock down the rating.

Ra
Review №38

The storage unit was very clean and the managers and workers are very kind. Would definitely come back if I need storage again! :)

Ri
Review №39

Good price in comparisons. Good location for me. My complaint? I was assigned a code to get through the gate. I needed into my shed after hours on Saturday. The code wouldnt work! I called and left message with no call back. I tried the gate again a few times on Sunday. It still wouldnt let me in. Monday was Memorial Day so still nobody around. Still no call back either. By noon on Tuesday I stopped in the office. They checked their computer said I was good to go. The gate opened with my code. After ruining my planned weekend of moving items, the people basically just said it seems to be working fine. No apologies. No rent adjustments. If it wasnt for the fact that this place is usually very convenient for me, I wouldnt return. Too many other places around.

Na
Review №40

Nice enough facility and very secure. Was very happy at first with everything.Was VERY disappointed that the A/C in the building where I had my things stored went out and despite me paying $282 a month......I got nothing but an “I’m sorry” when I called to complain.Was an overall ok experience otherwise.

Ca
Review №41

Place is very nice and clean. The two ladies I met at the front were so sweet and nice! I would totally recommend ❤️❤️

Mi
Review №42

Personal Mini Storage was the only company that made our move easier. They accommodated our U box delivery to site and their monthly terms and price can not be beat.

Co
Review №43

Very great customer service. The woman at the front desk is extremely nice and helpful. She very clearly explained all instructions and helpful tips for using the storage unit and even grabbed us water when we were struggling in the heat. 10/10 would both come back and recommend to a friend.

Mo
Review №44

I have used many storage units through the years and my experience with Personal Mini Storage and Tiffany was by far the nicest! I explained that my mom recently passed away and I needed to store some items. She was so kind and worked hard on finding me the best deal and in a unit same day.

Je
Review №45

I was only needing storage for a short while and Brandi at the 13th Street location came to my rescue. She made it super easy to sign a contract with all the Covid regulations. What Brandi did was basically type everything into the computer and I answer the questions out loud. Their office had sanitizer, allowed 2 guests inside only, and had a screen at the counter, too. It felt very clean and safe.I also was able to get a lock from them. She helped sweep out the unit and place little pest deterrent packs inside. Never saw any! She assisted with my code and made it easy to come and go as needed. I like the hours of operation and there is tons of security around the property! Great place to store your items! Very clean and excellent customer service. Highly recommend!

Ma
Review №46

Great pricesNice storages. Roomy and air conditioned.

So
Review №47

VERY clean facility, the staff there currently is PHENOMENAL!!! They made the entire experience very pleasant and even got me a unit near the exit. I cannot stress enough how great this storage place is

Ma
Review №48

Very friendly and gave good price.

Gr
Review №49

Personal Mini Storage has been a true pleasure to work with. The storage units are extremely clean, the facilitys security system is robust and reassuring, and the relative proximity to the University of Florida makes Personal Mini Storage one of the best values in all of Gainesville. My experience at Personal Mini Storage was seamless, from the time of my initial inquiry through the day I moved out of my storage unit. I absolutely recommend this facility to anyone with storage needs in Gainesville!

ja
Review №50

Everybody who works here is absolutely wonderful! Came in on a rainy day to secure my unit for my moving process, and it was brightened by the lovely ladies who assisted me. Moving things into storage was a breeze. The facility is accessible and in a peaceful area. Id recommend them to my mother

Ji
Review №51

Very smooth.

Hu
Review №52

Employee managed to work with my hearing loss despite for social distance measures at site.than gain on check out date 08/28/20, service went far and beyond.

Co
Review №53

Renada provided great assistance and professionalism.

Cr
Review №54

We worked with Traci and she was attentive and fabulous. She made us feel welcomed and right at home. She not only found the perfect unit for us, but worked diligently on getting us registered, despite internet problem. This is our first time using this storage facility, but this is the first one we would happily recommend. That means a lot, because we have used four other storage facilities across the United States. Thank you again Traci!

Mi
Review №55

Clean, Quiet facility..staff is helpful and I love the fact that there is a gate that requires a code.

Br
Review №56

This is one of the best experiences I have ever had. Im a first year student and so the stresses of finding a storage unit was really overwhelming but Ms. Maryland (storage manager) made it so much easier. Shes super nice, funny, and loves what she does. Shes the best! The storage units themselves are really nice and look fairly new. I definitely recommend this place and Ill definitely be coming back!

Cr
Review №57

TRACI THE MANAGER IS AWESOME! So knowledgeable & helpful and will answer all your questions. The place is super clean! I highly recommend renting here!

Ar
Review №58

Wow! The staff was extremely gracious and helpful with all our needs. The place is very well maintained, clean and smoothly operated. It is so refreshing to see this well run storage operation. Thanks to Maralyn and the rest of the staff for your help and assistance in getting us settled into a storage unit! Highly recommended.

Ja
Review №59

First time getting the storage unit and everyone was so friendly and explained everything and were really helpful. Tiffany and Traci took me to my unit and made sure it was clean and made sure that my stuff is secure. The personal mini storage 441 is one of the best storage places in Gainesville as I went to 5 other places but this was really neat and clean and secure.Thanks Tiffany and Tracy.

Al
Review №60

The ladies who run it are so incredibly sweet! This was my first time renting a storage unit and they were so helpful and personable. The prices were fairly resonable and the unit was clean and nice. I would 100% recommend renting a storage unit here.

SH
Review №61

I moved my things hear while my house was being build for months. I never had an issue the staff was very friendly i will definitely use them again if i need too.

El
Review №62

From the very start, my experience at Personal Mini Storage has been excellent. Maralyn gave me strategies on how to best fit everything into my unit, being that this was my first time renting my own storage unit. She laid out everything extremely well, and even walked me to my unit and demonstrated how to unlock and lock it. My access code has worked effortlessly every time (no punching it in a million times to get it to work) and the different options for payment make it easy as well. The facilities are kept clean and safe. This is a great location (tucked away) with very accommodating managers!

He
Review №63

Tiffany and Terri are lovely!!! I needed a storage promptly; they were quick, efficient and helpful and, work together very well as a team. For the brief period I intend to have my storage I highly recommend this location, it is a bit far but clean and gated with extra security at entrance ways.

El
Review №64

I am from Boston and for day one, over the phone Marilyn was very friendly and helpful. The facility is beautiful, clean, organized, climate controled and the prices are reasonable. Terry and Marilyn took great care of us. IT WAS A PLEASURE!Thank you both for making our experience so smooth! Very much appreciated.

Ja
Review №65

Great location, management team is excellent and take the time to ensure that your needs are being met. They don’t try to oversell you and make sure you get all the discounts you’re entitled to. Would highly recommend.

Ru
Review №66

So far, so good! We have just rented and Terri and Maralyn have been great. Theyre very informative and run a pretty tight ship! Feels good to leave your things with someone who knows what theyre doing.

Vi
Review №67

Marilyn has to be the most awesome customer service employee I’ve come across in a long time. She understood how hot and long our day had already been and took care of us quickly and efficiently. Thanks so much to her for a smile in the middle of an unwanted chore.

La
Review №68

Very friendly staff, clean, safe. Staff were so helpful with my move in and out!!! Thank you for all of your assistance always highon my list of recommendation!!!

Ja
Review №69

OK...I had to go back and be certain that I had Tracis name correct, as she is the representative of the company and the only person with whom most of us have any dealings. She is a Customer Service person in a world where, except for Publix, this is non-existent. I am old, havent moved stuff in 18 years and I needed major help. Thank you, Traci!

Bh
Review №70

I just want to say thank you to Ms. Marilyn.She is amazing, she is Courteous friendly and professional. I would definitely recommend this place because of Her positive aura and personality.

Ka
Review №71

Nice facilities, Marilyn is amazing, and they were always willing to help to make things easier. I had to get a new card because my info was stolen, and they called to inform me my autopay got declined and helped me set up a new one without charging me any late fees. Great communication when needed, and I felt very safe leaving my stuff there.

Br
Review №72

My experience was golden from start to finish. Would definitely return and recommend.

Ab
Review №73

The staff is super friendly and helpful. They truly love what they do and try to help in any way they can. The storage units were clean, spacious, and well organized.

Su
Review №74

Move-in was easy and staff was very helpful. One thing that might make the process easier would be a map of where the letter-grouped units are, maybe near the elevators in the big building.

Ju
Review №75

Amazing service, amazing prices, great options, and most of all AMAZING SERVICE. Maralyn and Terri are the best. Would recommend to anyone looking for a good self storage.

Ma
Review №76

We had a wonder experience with the folks at Personal Mini Storage. The units were clean and extremely well maintained by the staff. Everyone was very helpful and pleasant to work with. We highly recommend Personal Mini Storage to anyone whos looking for a safe and clean place to store their precious belongings.

Dr
Review №77

Very easy to signup, move my belongings into, and pay for. Process was simple, and quick PLUS I got my first month free. Would recommend.

Pa
Review №78

Outstanding manager in Ms. Marilyn. Excellent skills, customer service, communications and personality. Keeps the place clean and free of liter and pests. I highly recommend this facility.

Bi
Review №79

I really enjoy using the storage services. I first began using it the summer of my freshman year of college. The prices are reasonable, especially for a college student. I highly recommend. Also as a pro-tip, it is easier to share storage unit with friends/family if you need to split the cost. Dont hesitate to rent a storage unit.

Am
Review №80

This is the first time that I have used a storage unit, and I was nervous. However, we had a wonderful and stress-free experience at this location! Staff was friendly and accommodating, and the manager was extremely helpful and knowledgeable. You can tell that she knows exactly what shes doing. Move-in was super efficient; any questions we had were answered, and she made our time there easy as possible.

Cy
Review №81

Nice clean premises, polite staff, elevator and restroom access. Awesome qualities in a storage facility. A bit pricey but definitely worth the price. I rented an upstairs unit but with the elevator access I didnt have to lug everything up some stairs. They have access to dollies to help make moving my stuff to the second floor easier. Good place to rent from overall.

An
Review №82

Very clean and roomy storage. Extremely friendly service. A great place for storage.

Ph
Review №83

Extremely pleased!! The staff is very friendly and accommodating. The facility is exceptionally clean. Its truly climate controlled and exactly what I was looking for. Its a bit out of the way and will require more travel than I had planned but the customer service and the cleanliness makes it more than worth it. I highly recommend it!

Ro
Review №84

Devon Self Storage is the country-club of storage units!The staff are really nice, helpful, and friendly. The facilities are newer than most storage units Ive been to, so theyre clean, big, and secure. Though most people might think a 10x10 is a 10x10, the unit I rent at Devon has a super-high ceiling, so I have packed more in it than I would typically be able to fit in most 10x10 units. And instead of using normal locks, which can be easily removed with strong enough bolt cutters, pry bar, mini-sledge, or a grinder, the units are fitted for special cylindrical locks that seem much more secure. Finally, there are water fountains and bathrooms available, which is a wonderful perk if you spend any amount of time at your unit or if you have a long day of loading/unloading your unit. If you catch a promotion, Devons prices are comparable (or better) than many competitors, but the facilities, in my opinion, are better. So even if you dont catch a promotion, you more than get what you pay for with Devon. I highly recommend it.Also, when moving into Devon, you might be able to use their moving van for free (or maybe its $1). Either way, its a great perk.

Cl
Review №85

Clean, well-maintained facility. Excellent management! Ease of payment with payment reminders by email. We would definitely store here again, if needed.

Se
Review №86

Amazing people, Maralyn and Terri were both extremely helpful and friendly, Marilyn even working to help Terri on the busy day I came in, despite not being on the clock. Great people, keep the door shut it’s hot outside!

Ro
Review №87

From the first to the last day I had things in storage at Personal Mini Storage, I was duly impressed by the willingness of Maralyns patience and willingness to help every time I came running. First class operation with some of the most helpful, courteous people around. Highly recommend!

ka
Review №88

We wanted to downsize our storage unit because of price increases. When I looked around for a different facility I saw the great reviews for Devon. We went for a visit and rented on the spot. Nikki and Marilyn were terrific. The facility is so clean, it is really a pleasure. We were able to get a nice unit for much less money and did not have to opt for a small one. They even lent us a truck so that we were able to make the move in one trip. We are so glad we found them.

Ma
Review №89

Excellent storage facility! Clean, convenient and very safe. Staff goes above and beyond to provide great service. Marilyn is a true gem! You will not be disappointed!

Su
Review №90

Cant say enough positive things about Personal Mini Storage. The facility is spotless and secure and the cost is very reasonable. I wish we had know about them 4 years ago...would have made the transition between apartments so much easier each year! A big shout out to Angela and Marilyn for their professional and friendly service. If you need short-time or long-term storage in Gainesville, look no further!!

Je
Review №91

Maralyn was absolutely amazing! Very friendly and helpful. Facilities are easy to drive around and very clean. Prices are also reasonable. Highly recommended!

Is
Review №92

Had a quick and easy experience. Would definitely recommend to a friend and will use again! Maralyn and Jake who work the front desk are very friendly and helpful!

Ro
Review №93

Ms. Marilyn was a pleasure to work with. She genuinely cares about her customers and goes out of her way to provide the information you need to ensure a smooth move in and move out process. The facility is clean an safe and does have access for large trucks. I had a massive 18-wheeler unload there with my home furnishing from New York state and he was able to get in and out without much trouble.

Je
Review №94

I have rented twice in the past three years and the manager Marilyn is great to work with. The ground are always clean with easy access to the rental units. The improvements to the facility are good and it now looks like a rental facility I will recommend.Thanks Marilyn for filling our storage needs

Jo
Review №95

Great customer service! From the first time I called until our belongings were securely in place, I felt like their biggest priority is the customer and the safety of their belongings. The facility is very clean and well lit, and the locks provided are very secure. Highly recommend!

Ol
Review №96

Very friendly manager and nice property. I would suggest supplying more hand trucks and dollys during move-out/in season but otherwise this place is great. I moved out and was told Id get my refund via check, but I just noticed a deposit to my bank account and Im extremely pleased.

Br
Review №97

Great/friendly staff and very clean environment

Ch
Review №98

Highly recommended. Very clean and well maintained units. Very friendly and polite staff. Would definitely use in the future as mu go to storage needs.

Ja
Review №99

Maralyn was great! Very personable (great taste in movies) and efficient. Made everything about the unit very clear to understand.

Sh
Review №100

Nicky was AWESOME. The customer service at this place is fantastic. Nice, clean, safe property. Easy access in and out. I HIGHLY recommend Devon in Gainesville. And Marilyn was super helpful too. We were lost and she guided me in while on the phone. GPS has it on the other side of the highway.

Information
88 Photos
100 Comments
4.8 Rating
  • Address:8825 NW 13th St, Gainesville, FL 32653, United States
  • Site:http://gainesvilleselfstorage.com/gainesville-florida-32653.html
  • Phone:+1 352-505-3656
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:9am–5:30pm
  • Saturday:9am–3:30pm
  • Sunday:Closed
Similar organizations