Great company to work with. Tim and Brett are always easy to work with and very helpful. I wouldnt hesitate recommending them to anyone.
Tim was so good that he didnt have to come to my house to fix my issue. Other companies wanted to charge me a service fee just to come out. He walked me through some of the most common issues and we got it working. Thank you for not just thinking about the dollar!
Always respond quickly. Very pleasant, professional, staff. Always pleasure to deal with any of the staff. They have the best maintenance program available, better than any company I have gotten bids from. I would definitely recommend and have nothing negative to say about them at all!
I have an older fuel oil burning furnace which is rare in my area and Brett was one of they very few technicians I was able to find to work on it. I had been without heat for a week but when I found him and Star Services he was there within a few hours and fixed my heat. I will definitely be calling them first if I have more issues.
Great experience with Star Services. I called Star Services when another local contractor would not return our phone calls after they incorrectly diagnosed the problem. Star Services came out on a Saturday within a couple hours of calling and found the problem with my a.c. It was fixed quickly and our home is cool again. I will continue to use this company as my go to for my heating and cooling needs. I would highly recommend their company and ask for Brett, awesome tech!
Star Services is the best. Period.
Quality work and on time!... Updating to add more stars if possible. Furnace went out on the coldest day of the year, they got us up and running asap. Great quality and great employees.
Could not ask for a better experience. Its obvious this company has customer focus and is driven by principle. From our first conversation with Amy I was convinced we were soliciting a quality business. We just had a service, as scheduled, on a 16yo heat pump and the technician Lee inspected the unit, explained his findings, recommended repairs, performed them and left us feeling comfident. The rates were reasonable and there was no pressure or aggressive selling. Our home can be sold with peace of mind knowing that the system is up to code and performing to specification. We feel very blessed to have selected Star Services and recommend them highly!
I was referred to Star Services by a coworker after a major issue with my previous HVAC company. Their technician was far more thorough than the previous companys technician. The tech was even able to answer my question about possible power bill increases when lowering the temperature at night (I only have 1 AC unit & the thermostat is downstairs) to make upstairs cooler. This was for preventative maintenance on my AC unit to make sure it is in good condition. I would definitely recommend them!
They installed a new system. Their installers were very professional and cleaned up after they were done. They were on time and finished on time. They did not cut any corners and made sure that my system was installed right. Very happy and will use them again.
We highly recommend Star Services. They are quick to respond even on the hottest days and are very reasonably priced. Tim is a very hard working ethical man and we love having them to help us with both our own home and our rental properties.
Professional, timely, honest. I will be using them to maintain the new system they just installed. Great job thanks so much.
Last winter our 33 year old heat pump failed. Tim Edwards, the owner of Star Services was quick to address our problem, and went out of his way to help replace our unit. He worked with us to explore repair and replacement options and kept the cost reasonable. His staff was courteous, professional and timely. We are highly satisfied customers, and my wife and I both have implicit trust in Tim the owner.We recently called Star Services to inspect the HVAC unit in a house we were considering purchasing. They arrived within one working day and identified a problem missed by our general home inspector and another contractor. We will use Star Services for all our HVAC needs.
Great people and company.....if I ever have an issue, they are responsive. They do great work and are very upfront and honest...People are great!
We had Universal for years and finally got fed up. Star beats them in every area. They are more responsive, professional, friendly, efficient, competent, knowledgeable, and reliable. Im so glad we made the switch.
Star Services technicians installed a furnace, a main A/C unit and two split A/C units. The technicians showed up on time, completed the installations in a timely manner and very professionally. They also cleaned up after themselves. I would recommend this company to any home owner who is looking for a company that provides good quality workmanship at a fair price for HVAC solutions.
Same day service, same day repair, reasonably priced. Heat pump works great now! Highly recommend! Thank you!
The team at Star Services is courteous, professional, and reliable. They communicate clearly and they follow-through with what theyve said theyre going to do. I have no hesitation recommending them for your HVAC needs.
They did a great job with my new a.c. unit. Completely professional and trustworthy. Didnt try to upsell me but gave a fair assessment of what I needed. I would totally reccomend them.
I recently used this service for the first time and had a great experience. The two representatives that came out (Matt and Jake) were fantastic to work with and communicated along the way. Thank you!
Been with Star Services for a few years now. Troubleshooting has always been accurate and fair. Work completed has always solved the problem the first time with no follow up needed. Very trustworthy.
Excellent customer care, response times and no nonsense quality workmanship! Was fortunate to have Brett come out on two separate occasions within 3-weeks of each other for unfortunate AC repairs. He was able to quickly assess and repair the problems on each occasion, and the fees were very competitive. Will be our go-to guys in the future for sure!
Tim and his crew were very easy to work with a lot of attention to detail and really listened to our concerns and always had a great solution highly recommended five stars
Professional, friendly, very responsive and affordable! Was referred by prior home owner and would also highly recommend their services.
I was told I needed a new compressor from someone else,( I told Star this on the phone)then I called Star. They came out within 24 hours and said it was not the compressor and it just needed service. They could have sold me a expensive replacement and they were honest. That is the most important thing I look for in any service company.
Wonderful service! Same day, quick, and friendly help. I will recommend them to everyone. Thank you!
My AC went out during a really hot week and Star Services were able to come out quickly and take care of everything. I would recommend them to anyone and will use them again.
Im a regular customer and its relaxing to know that each season change Star Services comes out to make sure everything is ready. I called about the schedule. the very next day they were out and in a jiffy I was set for the winter!
I have used Star Services ever since we moved to Alpharetta in 2013. They have been exceptional - professional, responsive, courteous and so quick to come out and resolve our HVAC issues! Definitely have earned my loyalty and without a doubt my gratitude time and again!
Always on time always professional, and always reasonable! I highly recommend these guys!
I noticed the AC wasnt running on Sunday. I called Tim and he had a tech there Monday morning at 8:00. They are awesome!!
A nearby lightning strike zapped our HVAC. Tims guys came promptly and despite the hot weather (our unit is in the attic) without a complaint found the problem with a bad board and had it replaced before I even realized it. They honored an emailed discount coupon on the part too. Glad they are our HVAC guys.
You learn about a company not by when things go right, but by how they deal with a problem. They stood 100% behind their installation and even though it wasnt a problem with their work (manufacturer defect), they fixed the problem at no additional cost and didnt dream up some reason it wasnt covered, like other companies have done to me in the past. Very professional and honest crew and I highly recommend them for your commercial or residencial HVAC work!
I just had Star Services replace my entire system and they did a tremendous job! Highly recomended
I have used Star Services twice this summer. They were recommended to me by a friend. They are a great company!! They were able to come out both times the same day that I called. The employees are skilled and they also understand how expensive HVAC repairs can be. Both service calls the techs respected my situation and tried to find the most cost effective way to get my system back up and running. There was no pressure and no up-selling and their prices are extremely reasonable. They will be my first call if I need HVAC service again! Also, they are a Christian company and many of their employees are also Christians and as a Christian myself, it is important to me to support local Christian businesses. Next time you need HVAC service call Star. You wont be disappointed!
I had a wonderful experience with Star Services Heating and Air from the prompt and courteous scheduling with Amy to when the service call was completed by Matt. Matt came out to my townhouse on time and did an awesome job assessing the situation and diagnosing the problem without trying to upsell me on services or equipment I didn’t need just yet. My unit is 15 years old and instead of trying to sell me on a new one, he diagnosed what the problem was and was able to remedy the situation at a reasonable price. The unit is back cooling and I couldn’t be happier with the work they performed. I will certainly be using their services in the future and highly recommend them to anyone looking for an honest and reliable HVAC company. Thanks again for all your help!C. WilliamsNorcross, GA.
These guys know their stuff and will do everything they can think of to fix the problem. And will answer every question you have to make you feel informed and not clueless.
Fantastic Service. Would absolutely recommend.
Honest and reliable. I highly recommend Star Services.
Great company.