Earlier this year A-Plus installed two American Standard split-system air conditioners at my house. On the initial visit the owner, Bob McCollum, inspected and measured the existing units and ducting at ground level and in the attic. His comments were to the point, clearly based in knowledge and experience, and free of a fluffy sales pitch. His price was in line with other estimates I received. Further communication was carried out by email. The two installations occurred on separate days in about 7 hours each by an organized and courteous crew that attended to all the details of the installation, did not waste time, and left no mess. The systems have been working well, as promised, and Im very pleased with the efficiency and quality of the entire operation.
I contacted A+ AC to inquire about a new AC system for my home. The person answering the phone was very attentive and stated that the Service Manager, Jason, could stop by my house on his way home that same day. Hearrived as stated and looked at my current system. He retrieved the necessary information and listened to our needs. He made some suggestions but said that he would discuss with the sales manager, Bob and he would get back to me with several options to pick from. The next day I received the lists. My wife and I made a choice and relayed it back to Bob.Unfortunately, the original AC we picked was not available but the company upgraded, at no extra cost the the next upscale unit! The unit was delivered with a couple of days.Bart and Chris arrived on the scheduled date on time and began the install process. They were very courteous and got right to work. As the process moved forward Bart entered the house taking care to remove his shoes and placing drop cloths down were he was working to install the new thermostat. After initial install he assisted in getting my iPhone connected to the unit so I could control it via the phone.I commend both Bart and Chris for their great work ethic and working knowledge. It was a pleasure seeing them work harmoniously to execute their mission.A+ AC in my opinion are exceptional in their attentiveness to their customers. Thank you
Bert and Chris installed a vent and return to a room were encoding. On time and ID themselves before proceeding. Work was so quiet I almost thought they had left for some reason. Work was fully explained to me and what needed to be done as the enclosure project moved on. And there were no hidden costs. The price was exactly what was quoted. Good team. Good management. Highly recommend you consider A+.
***EXCEPTIONAL SERVICE FROM BART!!*** A+ heating and air installed the system in our new home. This weekend, we had our first maintenance visit and I couldn’t happier with the service Bart provided. He was available on a Saturday (!!) of the same week I called (amazing considering May-June is busy season for AC repair/maintenance). He called ahead, arrived on time, and was extremely efficient. He was so kind to answer all of my questions and showed me how to adjust the airflow in my home to optimize it for our needs. He was an angel to my 1-year-old little girl who thoroughly wanted to “help” him the entire time. He worked with me to make sure her room was being cooled to the right temperature and confirmed the ventilation was appropriate. I felt so comfortable with Bart and will be requesting him again!! He was able to introduce me to their newest available equipment without making me feel pressured and was able to anticipate my questions & make recommendations for my air system in the future. It felt like more than a routine maintenance visit. It felt like he truly cared about making sure our home is as comfortable as possible. Thanks A+ & thank you Bart!!
The entire team took great care of us from the moment we called them. They quickly came out and diagnosed the problem with our AC. They clearly explained our options. They also quickly got us running on a temporary solution until the new unit was ready to be installed. The install team showed up on time and ready to go. They did a wonderful job in the install. Quick and very clean.I highly recommend them.
I had my first experience with A+ today when my home AC unit stopped cooling. I called A+ and Sheldon was at my home within a few hours and had my AC back up and running quickly. He did a super job of explaining the issue and he was professional and courteous. I love that this is a family business and we will be signing up for the A+ Comfort Club for our twice yearly tune-ups! Thanks, A+!
These guys are fantastic. Bart and Christian install with a craftsman-like attention to detail. They know their business. They go the extra mile. When we needed replacement parts they went the extra mile to get them quickly on the same day. Bart and Christian also left the installation area cleaner then when they started. I highly recommend the whole organization. The owner Bob is fantastic too!
Bart came on Saturday and quickly and efficiently cleaned my AC unit to get ready for the Florida summer. He was awesome! And he even said hi to the dogs. :-) Im a huge fan of A+ and their annual maintenance contract. Its so much easier not to have to remember to keep up with cleaning. Highly recommend!
I called on Friday evening when my AC stopped working. Blake came fast, within an hour as he told me, and he fixed the problem and explained to me what was wrong. Very professional and nice. Price was reasonable. I recommend it.
My experience with A Plus Air Conditioning & Refrigeration was great from the owner to the technician. Barstow worked until the job was done...Hes knowledgeable & was very professional...I cant say enough about them! Id recommend them & use them again in the future!
Its never a good day in Florida when your A/C quits, but when (not if) it does, Ive always reached out to Bob and A+. Over 20 years and two homes, he and his crew have always been fast, courteous, and get the job done right. Its nice to have a business you trust, and todays visit was no exception. Thanks A+.
Today Bart and Chris came to install A/C unit and them and the work was phenomenal!!!!!! They were great professional people. Everyone I spoke with they company was very polite and easy to deal with. Very knowledgeable of every aspect of what I needed. I would recommend A Plus Air Conditioning to anyone . They are top notch.”
Shelton was fantastic. Tough time of year for the AC to go out. On call weekend support is an amazing service. Will use Aplus again.
From estimate to install, the folks at A+ were top-notch. They listened to my needs, didnt try to upsell me with extras I didnt need, and explained the estimate in detail. I have a small house and other companies tried to convince me to get a huge system, even double units, to keep humidity in check (and then started to mansplain humidity to me!). I was quite impressed that the owner of the company was my initial contact and he came out personally to do the estimate. He helped me decide what size system was best for my small home. Im happy to say that both the temperature and humidity in my home have been very comfortable even on long hot days. The installation was quick and they cleaned up well, leaving no debris behind. Additionally, the owner, staff, and technicians were all professional, courteous, and prompt in all of their communication. I like the quality of the system I bought, and the cost was very reasonable. I HIGHLY recommend A Plus Air Conditioning!
We have used A+ multiple times for AC repairs and have never had any issues. When it was time to finally bite the bullet and get a new AC installed we knew just who to turn to. They were available in a timely manner and came out right away when we goofed up the preset settings on the thermostat! Friendly staff and good quality work-you won’t go wrong with A+.
We called Bob at A+ & he sent Bart & Chris to take care of our unit; they were knowledgeable, efficient & courteous. We intend to use them exclusively from now on. Highly recommended! A+ service!
Weve had good service from A+. Bart was here for maintenance today and was prompt, friendly, quick. We had to call on a weekend a few weeks ago and Sheldon came out, also friendly, prompt, knows his stuff. I would recommend them.
Technicians were courteous and professional. Installation of new AC unit was performed quickly and quietly as I worked remotely from the residence. Would highly recommend based on price, quality, and service.
Outstanding service! Called Saturday evening when AC was not working, came quickly and was respectful of the kids sleeping! Now everyone gets to sleep in a very comfortable home :) thank you!
Chris and Bart were great. They were very helpful, respectful, considerate, and highly efficient! Thanks guys!
Josh was a great technician. Was great with communication as to what was wrong with the AC and how long and when certain parts would be coming in to fix the issue. A+ is a great business to use.
Josh was very friendly but not intrusive. He was very tolerant as I was babysitting at the time and toys were strewn all about. After he finished servicing our unit, he gave great advice on how to know when it’s time to replace our unit vs. getting something repaired. He is very knowledgeable and allowed me to ask questions and spent time answering them for me.
I am extremely happy with the choice to use A + Heating & Air. After fighting issues for over a year with our AC, it finally died and A+ was the first company to come out and have availability. We got the run around from several other company’s. I wish I could remember the initial technicians name, but he was very professional and honest. He told us he could fix our AC but there were several other problems and wanted the owner to come out. After that, the owner, Bob, came out and spent about an hour looking around the house and analyzing the issues. There were SEVERAL items and corners that were cut that I was unaware of and Bob named specific items that I did not tell him were additional issues we were having. Clearly, he knows what he is talking about when it comes to AC’s! Our job was a big undertaking to correct, and he actually offered to temporarily and safely repair the machine to try to get us AC until they were able to come out and do it correctly. When the repair team came out, Bart was extremely professional and clearly takes pride in his work. He double checked several times with me to make sure that I liked what was being done, approved of the way it looked, etc. They also cleaned up after themselves and you would never know that a crew of men were in and out all day! Will recommend this company to anyone who will listen.
Had an issue with my AC unit. Shelton came to my house within an hour on a Saturday, and spent over an hour testing multiple potential causes. He even tried swapping out a part and didn’t charge me when it fix the system. He was very knowledgeable, pleasant, and patient as he walked me clearly through all the options (including pros and cons) for next steps. Since I am part of their membership program, this diagnostic visit didn’t cost me a thing. Would highly recommend.
Bart and Christian cleaned and sealed the ductwork and cleaned the blower unit. Superb work. Friendly, professional. Have made A+ my regular HVAC providers. Strongly recommend.
Shelton was the best person Ive ever spoken with in regards to hvac. He let me know how to prepare for him so I didnt have to worry about pricing on a weekend and their pricing is about 33% better than the other people who responded after him. Service was quick and easy and he explained it all for me while he was doing the work. Absolutely recommended.
Josh came and did maintenance on our AC unit, he cleaned the filter and made sure it is running properly for the coming summer months. He is always professional and friendly - he is like a member of our family. We love him and this company.
Bert and Christopher with A+ Air Conditioning & Refrigeration in Gainesville, FL were very professional and did a A+ job installing my new AC and Handler! Highly recommend them!
After another company gave us the run around for 5 hours, I called and within a hour they were at my house at almost 11pm. Shelton was professional, courteous, and knew what was wrong right away. He saved the day for sure! We will be using them again for any issues we have.
We had A+ come out and maintenance our A/C. The tech was Shelton and he did an outstanding job with thoroughly cleaning and inspecting our unit. It was like a complete night and day difference after he left.We would recommend this company for any of our a/c needs on the future and appreciate the great customer service that we received during our appointment.
I called around, got multiple bids, and asked HVAC professionals, and everyone indicated A+ was a great choice. Our installation specialist Brad and Christian were very professional and hard working, I expect the rest of the staff is excellent as well.
Nathan is a great guy and did a fantastic and thorough job!
Our AC was not cooling after normal working hours. Shelton promptly called me back and came quickly to fix our AC. He quickly diagnosed the problem and repaired it, while keeping us informed as to what he was doing throughout. He was professional and courteous.
A+ was very helpful and professional with helping me take care of my air conditioning issues. Josh and Shelton were quick, clean, and organized cleaning out all of my ducts and vents and were extremely conscious wearing masks while they worked. I will definitely be using A+ in the future.
I recommend A Plus Air Conditioning for all HVAC related projects. They helped me out with a project for which I am very grateful. The technicians were very friendly and professional and the office staff is friendly, detailed, and courteous.
Absolute best AC company in the Gainesville area. I am tired of getting raked over the coals by plumbers, HVAC, and Electricians. This company is reasonable, friendly and honest. I have honestly never been so impressed by a mechanical company. Service is on point, pricing is more than fair! I had the whole unit go out and they gave me the option to replace or circumvent the issue. I was then able to make an educated decision. I never once felt like a burden following Shelton around the house.
We just had our first service call with A+...The gentleman who came ( Rick ) was excellent. He did everything we needed and more. He was very thorough and patient with all our questions. He showed us several ways we could save money.We will definitely request him for all future service. If he is a reflection of A+ as a business, wereglad thats the company we chose. A+ was recommended to us by a former competitor who retired after servicing our A.C. for years.
We recently purchased a new AC from A+ based on the recommendation of a coworker/friend. The crew headed up by Bart installed the system worked well together and very efficiently. Jay and Sheldon each knew their roll and worked quickly to make a two day job into a long one day job. Between the three of them they had our new system with new return ducts in and running that same evening. Bart did a great job explaining the new features to us, Sheldon explained how the future service works, and Jay was great at keeping things tidy, self managed his tasks, asked for guidance when needed, and Jay did great taking instructions from the leaders. Oh, and Bob was doing his part to get all the pieces in the right place for the crew to put it all in. Bob also gave us a great range of quotes to help us understand the options before we committed to a system. Thank you Bob, Bart, Jay, and Sheldon.
Bart came and did our maintenance. He was thorough, professional, and considerate.
The team showed up on time and did a great job of cleaning our A/C ducts and our dryer vent. They took the time to walk through the house and explained exactly what their plan was for the work and then worked to get the job done thoroughly and completely. I would highly recommend this company and the three gentlemen, Bart, Sheldon and Jeremy and your future needs as they were very professional.
Josh came out within an hour on a late Saturday evening. He figured out the problem under 10 minutes and had us with cool air within 30 minutes!! Thanks Josh!
Excellent service performed by Bart and Christian! We are very happy!!
Great company! Shelton got our A/C back up and running in no time. He was very professional and went the extra mile to make sure everything was working properly before he left. I highly recommend Shelton and A+ A/C.
Josh did a very thorough job, was very professional and answered all of my questions.
We needed a complete replacement of our 30+year old duct system & 10+ year old HVAC unit. Bob (owner) took time out to explain all the options that could work, and really helped us pick the best unit for our needs.His professional team Bart, Jay & Jeremy showed up “on time” and worked extremely hard on a challenging and high temperature (90 degree+) day.Team A Plus Air really is a cut above the others within the industry and we’re looking forward to being a long time customer.The Osgood’s
Awesome guys, always going above and beyond to get the job done right.
Great service during install, professional and friendly. Exactly one year later air handler in attic started leaking water, damaged ceiling in bathroom directly below unit in attic. Called on A plus for help and repair. Bob came out, was gruff, told us we needed to change the filter, vent the drain, and cut bushes away from outdoor unit. All to no avail, still leaking into bathroom. Three different AC companies came to inspect, they all said the unit was installed out of level causing water to accumulate and drip outside of the pan, into our attic and subsequently into the bathroom below. Gave A Plus one more chance to come out and help with the issue, they did not return our calls. Hired another company to level the unit, problem solved. Disappointed that we did not have a good experience.
Mr Jimmy was very professional and very informative and we appreciate all he did for our family and the ac is working great thanks
Awesome service. Called after hours and Shelton returned my call promptly. He was at my house when promised and had my A.C. up and running soon after, despite having to wait out a terrible thunderstorm. Professional, patient and communicated all repairs. Highly recommend.
I had a last minute AC problem and Shelton was able to come out on a Sunday exactly when he estimated he would arrive. He was very professional and very thorough in explaining to me the issues about my unit. I was very happy with the service from him and the company! Hopefully nothing happens anytime soon, but I will definitely be contacting them again for any AC problems I may have!
The guys from A+ were awesome! Bart, Jay, Shelton, and Jeremy were courteous, friendly and professional. They were on top of the large job we had at our house. We had a two day job and after both days they cleaned up everything before leaving. Compared to all four quotes we got for the job Bob the owner displayed the most knowledge compared to the rest. I would totally recommend them for your air conditioning/ heating needs. Thanks guys!
I was very impressed with the installers (Bart, Jeremy and Jay) professionalism and friendliness. The installation is an awesome sight. I am very happy we decided on A+ for our new system.
I called A+ when our air conditioner wasnt working. They had a very fast response time and kept me informed through the whole process. Shelton was the best! He even took the time to show me why my air conditioner wasnt working and how the part worked in the system. I really appreciate the attention to detail and how quickly my air conditioner was fixed. I will be using their services in the future!
Very pleased with the quality of service provided.
I had a question/concern about a new split unit already installed in my home (by another company). Jason with A+ really went above and beyond for me... even though Im not even a customer. I can only imagine that their service & professionalism extends to every aspect of their service.
Great service and communication. Shelton was super friendly and helpful.
Awesome crew, fun and professional, did a great job. My 16yr ac died, and they installed a great new one. Also cleaned up and left it better than when they came. They care!!!!
Excellent service all the way around!
As always this company is amazing. Jimmy is by far the best tech every. I called them yesterday at 10 am and they were over my house by 1pm. They take great pride in their work and customer service. My system is working perfectly.
Bart and crew were quick, professional and thorough. Highly recommend their services.
I highly recommend A+ Air Conditioning. They responded quickly when my old unit broke down several years ago during a holiday. They installed a new, energy efficient, reliable system that has really saved money on my electric bills. I like the convenience of the maintenance plan they offer, so I can make sure the system is cared for properly. Their customer service is very good, from the office staff to Rick, who has been inspecting and maintaining this unit twice a year since I got it. Hes friendly, knowledgeable, and always on time for appointments. I like knowing that Im dealing with a company that cares about their customers and provides quality products.
As a 15+ year homeowner, weve had our share of AC service visits. We called early AM on April 24th and had a same-day appointment scheduled, the service technician Shelby was prompt and called just prior to arrival. What we liked best was his honesty in what needed to be repaired and his professionalism/courtesy while on site. We got great service at an honest price and will definitely use A+ for all our future AC service needs.
Prompt and courteous and Yasmani was knowledgeable on explaining what was wrong with my AC unit.
I want to thank A Plus A/C for the great service I have continually received. Any problem that required service was responded to in a most timely manner. The technician Rick, was great to work with, courteous, professional, and answered all my concerns. It took a few visits to fix my unique problem but with his care and persistence all was resolved. This is a great company to put your care and trust in.
Called at 8:30 am when one side of the office was completely down. They were here troubleshot the issues and had a new part and back up and running before 11:00am. Very happy and so was the rest of the people in office. We definitely recommend A+!Our second unit went out and Bart and his install crew came out and finished fast and efficiently. They also were clean and polite and cooled our house down fast thanks again A+!
During a time of total flustration and extreme worry regarding my HVAC. A+ came right away and saved the day. Outstanding in service, with the up most knowledge of finding the issue all at a value I could afford.Thank you A+ you are the best. The staff showed great professionalism with amazing customers service. I can truly say A+ stands behind their word and quality.
A+ Air conditioning always does a great job with my heating and air conditioning needs. Rick is an outstanding technician. He makes sure that everything is in tip top working order. He always asks if there is anything else we need, and makes sure that everything is clean when he leaves. Excellent employee and an excellent company. I recommend A+ to all my neighbors. Thank you for outstanding service.
We have long-term experience with A-Plus Air Conditioning for our home and a retail location. Through the years, we have needed new AC-Furnace systems at both locations. A-Plus did an excellent job in both instances. We also are pleased with their service. They keep us informed about timing on service calls. Their office staff and service technicians are pleasant and professional. Most recently, Rick did routine service, and he always is a pleasure to deal with.
Rick is an awesome a/c repair man. He returns our calls prompt and always finds a way to fix the problem in a timely manner. We appreciate his expertise and will always call him at A+ when needed. Thank you Rick for a superior job! Youre one we can trust.
Great experience! I had a hard to find air filter, but live in Perry. I couldnt find anyone that had one near me. Called A+, they had one but when they heard where I lived, they found me a place closer to get it. Summary: they sacrificed an easy $60 sale for awesome customer service. Thats integrity that you just dont find these days in business. Spoke to two different folks on the phone and they were top notch and friendly. This was truly a refreshing experience.
Weekend emergency. Within an hour of my call the technician was at the house and fixed the problem. Very knowledgeable and courteous. Well worth the money I will definitely call again.Edit: called again after 2 years for a new AC install. Best product lines in town and for the best price! The owner was courteous and knowledgeable and obviously takes pride in customer service. Phone staff was also polite and helpful . The install crew was very friendly and efficient, no swearing, smoking, or mess. I wish all renovations went this smoothly.
Anyone else hating this Florida heat? Imagine coming home with a toddler and newborn to your ac unit not working with the thermostat reading 93 degrees— It was unbearable! A plus Air Conditioning & Refrigeration was at the top of our list to research, and ultimately the company we chose to help us with purchasing a new unit. We have been working with them for our maintenance needs over the years with Jimmy (phenomenal professionalism and customer care), and they were the first company we sought a bid from for our new unit. It’s important to for us to be supporting a local company— and these are your go-to guys. They will shoot you straight with your options, access the short or long term care you’re seeking, and be there with exceptional customer service throughout the whole process—at competitive rates, too!The staff has gone well out of their way to be there when we need them, and the crew who installed our unit today was pleasant, quick, and communicative. Shelton and his colleague made us feel very comfortable with our new unit by taking the time to discuss the different features, and making sure we were happy with the installation before leaving our house. We never felt as if they were rushing the job—everything was seamless and their work space was cleaner after they left than before the installation. Without a doubt, if you’re having troubles or want an opinion on your unit, call A plus Air Conditioning & Refrigeration. Local, reliable, and competitive in pricing.
Wonderful service, reasonable price, punctual. I needed to add a ventilation for a better AC flow in the living room. They even did some extra help with the insulation left by a bad job done by Straight Line Contraction of Gainesville. I would call A Plus AC&Regrigeration again when needed.
I highly recommend A+ Plus. From the moment you contact Denise at A+ you will absolutely know your needs will be met. I called others and no one explained to me the issues facing my duct cleaning in such detail nearly as well as Bob. His team of Josh, Sheldon, and Edwin spent the entire day ensuring expert cleaning. They were all knowledgable, polite, and focused on the task of making sure our concerns and needs were to our satisfaction. This company is solid, first class and most importantlytrustworthy and honest!! Simply, the best!! Don Lewis
I highly recommend A+ for air conditioning needs. We purchased a new Carrier unit 4 years ago with expectations that it would help to significantly lower our electric costs with the efficient cooling and dehumidifying features. It has cut our electric bills almost in half and we spend an average of $2.00 per day in a/c costs. We signed up for the maintenance plan and receive a visit each spring and fall to check the unit out and change filter if necessary. Yesterday, we experienced a problem for the first time. Our house humidity was up to about 60% and the temperature rose to 86 degrees! Obviously, the a/c wasn’t running. At 6:05 pm, I called the office. An on-call technician, James, returned my call within 15 minutes and soon was at our house running the diagnostics on the Infinity system. With help from another technician, Rick, they had the problem pinnned down to one of two causes. They ordered both of the parts, just in case, and Rick was at our house the next morning by 9:40 am and cool air was flowing out of the vents an hour later. Denise, office manager, James and Rick really came through for us. Their timeliness, service and most of all their pride in their product and the desire to solve problems make this a great company. Thanks, A+!
We upgraded our AC/Heat system a few years ago, but the 1958 ducting wasnt able to handle the new system properly. A+ came in, gave a good estimate, and went beyond our expectations!The new system paired up perfectly with the house and our central AC/Heat.The staff was always professional, courteous, and hard working.My thanks for the great job to everyone there.
Rick from A+ Air Conditioning & Refrigeration came out this morning to conduct our semi-annual cooling check. He did an excellent job and thoroughly explained the the units performance. I highly recommend A+ as a trustworthy and customer friendly business.
Great company to work with. They work hard to get you the best system at the lowest price. Show up on time for installation and for continued service checkups for your system. Rick took the time to explain and go over anything you might want to know about your system during the 6 month checkup. Highly recommend this company for any AC needs.
Many years ago we purchased two units from A+ Air Conditioning & Refrigeration. Bob came out and gave us fair estimates. We found him to be very polite and genuine. He spent a great deal of time to explain their Maintenance Savings plan. It is a great value, I am proud to say we are members of the Comfort Club and rest easy knowing we will always enjoy comfortable temperatures in our home. Twice a year, Laura calls with reminders to keep us on schedule and is always a phone call away should any trouble arise between visits. She is a pleasant person and its a joy to speak with her. Rick comes to our home in the spring and in the fall to service the units. He is a very kind individual that respects our home and works hard to keep everything in running order for us. We find him to be very honest and we trust his recommendations. The Maintenance Savings plan has saved us a lot of money.
We have used A+ air Condition for over a year now and would highly recommend them. customer service is excellent and even in the summer months the response time is surprisingly quick given how busy you must be. In Rick the technician is great he doesn’t mind answering any questions you have.
A+ is awesome. Fast, efficient, personal service. Reasonable prices, maintenance contracts they actually perform (not once but twice a year). What more could a customer ask for?
Rick Glisson was the tech who found the repeated problem we had with our unit cutting off. He was very professional & knowledgeable. We also signed up with him for the Comfort Club maintenance program & would like him to be the person who preforms our routine maintenance if possible. Please let me know when I should call to schedule that appointment with him. Thanks for the excellent service.
A+ was the first company I called when our 19 year old A/C unit bit the dust. They were quick to come out and diagnose the problem. We purchased a new unit from them and they were able to get us temporarily up and running until the install date. Shelton and Bart installed our temporary unit last week and just installed our brand new a/c unit, air handler and thermostat, today. They could not have been more prompt, thorough, and respectful. It is clear that this company cares for its customers and we are thrilled with their service. Thank you, Shelton, Bart, Bob, Jason and the entire A+ team that took the time to save us from this Florida heat! We are so appreciative!
Jimmy and David are very helpful. Jimmy answered questions and problem solved over the phone so I didnt have to pay for an emergency service. David came out the next day and checked on everything to make sure the problem was fixed.
Ive used A+ for more than 20 years because they are honest, competent and genuinely care about their customers. They work hard to accommodate requests at all hours of the day and night. When my moms air conditioner stopped working on a hot August afternoon, Rick took time to explain the problem to me. A+ is the best!
A+ installed an new AC system for me about a year ago. I was very pleased with the cost of the system. They explained everything clearly to me from the estimate to the operation of the newly installed system. Then they set me up with a maintenance plan at a very reasonable cost. This is a great worry-free way to be sure that your AC and heating are working at peak efficiency. Rick Glisson is the technician that services our system. He is very personable, explains everything clearly, and is obviously very experienced and knowledgeable. I highly recommend A+ Air Conditioning!
They verified my manufacturers warranty, identified the problem and fixed my AC within 2 days (parts had to be ordered). Friendly, courteous service both at the office and the field tech. You get what you pay for, these guys are worth every nickel.
A +, Installed a new furnace & A/C system 8 months ago. It has operated perfectly .Bob & his crew are craftsmen, installing quality products. Mostimportantly, we feel valued as a customer.
Rick from A+ Air Conditioning & Refrigeration gave us stellar service when the heating function on our heat pump failed. He came out the same day we called, ran some tests, and quickly determined that we needed a new part which he ordered. When the part came he returned and installed it - in the rain!. Rick is professional and courteous. He takes his time to explain his findings simply and clearly about what he is doing. And he charmed our two dogs during his visits. I highly recommend Rick at A Plus.
Last night our air conditioner stopped working, it was about 8/8:30 at night. We are new to the area so we did a general search and found A+ that offered emergency calls. Since it was 89 in our house and only 79 outside, with kids and pets we called not wanting to wait until the money. They were friendly on the phone and the tech called us back within 10 minutes of calling. The on call tech (Jeffery) was an hour and half away and arrived in less time that was given. He worked on our air until almost midnight to make sure that everything was working and correct before he left. Even though it was late at night he was friendly and provided excellent service. We are extremely pleased with their services and prices. I would recommend them to anyone in their service area. Thank you A+ and Jeffery!
This company was highly recommended to me by the previous longtime owners of the Wine and Cheese Gallery in Gainesville. Apparently A+ serviced the Gallery beautifully for more than 25 years. It turns out for me that the company is indeed wonderful. The owner herself graciously immediately set up an appointment for a technician to come to my house, and the technician (Rick Glisson) has been wonderful. I was having problems with my heater. Rick came the very day I was without heat (it was very cold that day) and found all sorts of problems that he fixed within the hour. This seems to be a model company, and Mr. Glisson is just wonderful.
We had A Plus install and service our Carrier AC Unit and we have never had anything but excellent service. Their technician, Rick, is their best asset as people are often more valued than product or price - although they excel in all three. I strongly recommend them - and Rick - for any of your AC and heater needs.Update: Rick won us over again! We just had our regular maintenance visit and Rick made sure that there wont be any surprises this summer. Between Rick and regular maintenance we couldnt be happier with A+ - they have earned their name once again!
I am pleased to provide a 5-star rating for A+ Air Conditioning because they deserve it. This is based on years of excellent, courteous customer service in taking care of our air conditioning and dryer vent needs. We purchased a new Carrier system from A+ some years ago and we love how our GRU bill has consistently been less. From the 1st time A+ came out to our home almost 18 years ago to current date, their representatives are always wonderful to work with. We are Comfort Club members, and really appreciate a trustworthy company like A+. Their workers are extremely knowledgeable, patient, hard working, and always on time. We also use A+ to clean our dryer vent and since we started using A+, my dryer works so much better, drying clothes in much less the time. Being a customer of A+ has benefitted us greatly because we know that when it comes to our AC or dryer vent needs, we dont have to worry that the job is done right the first time. We recommend A+ without reservation.
Rick, of A+ Air, is the very best in the business! He is friendly, knowledgeable, and exceptionally competent. He has been our technician for more than five years and has provided just wonderful service. My association with A+ has been nothing but very positive and I highly recommend them.
Ive been satisfied with A+ for years. The year we bought our house and needed a whole new unit vs a band-aid on old unit. The service techs were professional and kind. Worked into the late hours to complete the job. Ever since Ive been getting our AC looked at as a preventative measure twice a year. Rick has been our technician and hes always a pleasure to see. Hes knowledgeable beyond anyone Ive ever spoken to. I highly recommend A+ and I know if I ever have a problem in the future I will depend on them to fulfill our needs.
Shelton came to my house at 9:30 PM after hours to service my ac and he didnt charge me a fee. He was very professional.
We love A+ air condition and refrigerator they do good honest work. When you make a appointment with them they come on time and work efficiently. Any repair or replacement they recommend I would recommend you do so after all they know what they are doing. We have no problem with our unit since we been using this company.
After much research into local AC companies, my husband and I chose to use A+ air conditioning due in part because for the initial consultation and estimate Bob himself came out. He was very informative. The day of the install his technicians (Josh and his helper) arrived on time and worked diligently, even in the rain, to get our new air conditioning unit installed in a timely fashion. They were very polite and professional, removing their shoes before coming into the house and not leaving until we understood exactly how to operate our new control unit. I would highly recommend A+ Air Conditioning for your AC services/needs. We give A+ an A+.
Ive known the owner Bob for years. Very knowledgeable, and I trust him. I have had several techs out over the years and they all seem very skilled.