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Air Repair Pros
1647 Witt Rd #201, Frisco, TX 75034, United States
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Air Repair Pros

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ca
Review №1

I wish I could give more than 5 stars! I had excellent customer service from Amanda! She was able to answer ALL of my questions, and didn’t make me feel like I was asking too many. She was caring and empathetic of my situation and was able to get me on the schedule for the same day. I will definitely be recommending Air Repair Pros to all of my friends and family in the area. Thanks, Amanda and team!

Sk
Review №2

Air Repair Pros is the only company I will trust with our businesses AC. They are reliable, kind, on-time and I have never felt as if they were price gouging me for services performed. Not to mention they have great prices and deals with the monthly membership. Thankful to have come across this business!

La
Review №3

Jason R. was my service technician today and he was 💯 informative, thoughtful and very educated on my TRANE system. I just purchased my home and called Air Repair Pros to have a technician come out and help me understand my unit. Jason answered every question I had on my list and helped me to understand what I didn’t know. He is also a dog lover which was icing on the cake because my lab stuck to him like glue unless he was in the attic. Thank you Jason!!!

En
Review №4

Received excellent service from Air Repair Pro. Highly recommended. John Peek is knowledgeable, honest and professional. Did a great job servicing our unit and installing UV light. Best of all signed up for maintenance program.

Ro
Review №5

Air Repair Pros was incredible! Specifically Cole. He was very professional and knowledgeable about HVAC maintenance. Cole walked me through what needed to be done, gave options on how it could be completed and made me feel extremely comfortable with the entire process! Highly recommend Air Repair Pros and will continue to use them!

Ad
Review №6

Couldnt have asked for more prompt and professional service. John Peek was here within 15 minutes on a Friday night a few weeks ago when our AC went on the fritz. Got it working again and didnt have to spend the weekend without our AC.John was extremely professional and didnt mind that I was asking questions and involved in the process and learned a lot more than I had known previously about our AC solution.Would absolutely recommend and have since! 10/10

St
Review №7

I can count on one hand the number of times I have posted a comment on the internet about a company. However, my experience with Air Repair Pros was so positive, that I felt I needed to. John Peek, who evaluated the issue with my A/C did a great job. He explained clearly what the issue was. John gave me a number of alternatives on how I could resolve my A/C issue in the most cost effective way. He is not only knowledgeable, he was patient in answering my many questions so I could make an informed decision. Also, Air Repair extended a Veterans discount as well as a cash discount which definitely saved me a bit of money on this substantial purchase.The installation crew of 2 was equally impressive. These two technicians have been with Air Repair for over 11 years and it really showed in how they went about installing the unit. They knew what they were doing. They were efficient, friendly, and they cleaned up when they were completed. The installed my new A/C in about 3 hours.John Peek came back 2 days later to inspect the system to ensure everything was in working order. Everyone I encountered was professional and very friendly.

St
Review №8

I am amazed that I got in touch with a real person on a Sunday night and the service tech was scheduled next day at my business. Their work was thorough and honest. I am so thankful that my business facilities are finally in good hands!

Wi
Review №9

I just wanted to brag on Mandy & the awesome customer service she provides! She’s warm, welcoming, knowledgeable, super friendly and genuinely ready to help. Her upbeat personality put me at ease and made me happy I called. Mandy is awesome at what she does and I wish there were more customer service agents like her!

Ka
Review №10

Amanda was very professional when I spoke to her and she was very cheerful. She put a smile on my face with her upbeat attitude. Thank you for getting me booked same day! Youre awesome!!

Er
Review №11

I have had great experiences with Air Repair Pros! My recent technician, Cole, was thorough, and awesome with his explanation of his inspection. I highly recommend them!

Mi
Review №12

Scott Hull was a fantastic tech! He was very thorough and explained everything to me that I had questions about. His work ethic and efficiency was spot on. However, the price for replacing an AC capacitor which is about $16-30 dollars was extremely expensive. Unfortunately this part is nowhere to be found when you need it and of course with Texas heat, it sucks dealing with heat. I wish the prices were a little better with installation and labor. That is my only complaint. I can however praise Scott and the company for being willing to come out on Sundays and fixed my issue because unfortunately, you never know when a situation will strike. Minus the price, overall, I had a great experience!

Ja
Review №13

I am a new customer and unfortunately had to replace my entire AC/heating system. Air Repair Pros provided excellent service. No pressure and very informative. I spoke to  Amanda on my initial call. Her customer service skills were awesome, which seems rare with businesses these days. She was friendly, emphatic, and  answered all my questions. Amandas customer service is a big contributing factor on why I proceeded with Air Repair Pros.

Ke
Review №14

Our family has had nothing short of phenomenal, friendly service from Air Repair Pros. Scott H. provided excellent customer service doing our most recent routine check. We were impressed with the whole team’s honest and transparent assessment. John actual saved us from unnecessary and costly recommendations from others last summer (thank you, John!). They have a knowledge and understanding of the local construction in our area and the impact it has on the system. Truly wonderful and trustworthy company.

Tr
Review №15

Had a wonderful service call and estimate completed today with Air Repair. Reviewed the issue, went over all our options. Courteous, friendly, ZERO pressure. We will absolutely use Air Repair in the future and recommend to our friends and neighbors!

Am
Review №16

Amanda was by far the MOST pleasant and helpful person I have ever had the pleasure to speak with on the phone for a business. Not only was she professional and helpful, she went above and beyond to answer every tiny question I had and made me feel comfortable and confident for booking the correct service. I am new to the whole home repair aspect, as I have always been a renter. She treated me like VIP customer who has been there for years instead of just a new client. I cant recommended them enough, and will passing along their information to anyone else in the area who asks! Big thank you again to Amanda!!!!

Ma
Review №17

Called Air Repair Pros on the recommendation of a neighbor to finish the install of a mini split unit that I had attempted.The technician did a top level job both in repairing a leak in the line set, as well finishing out the install and making it look nice and professional. When I came home, my shop was nice and cool! Great follow up both with the office and tech. Would recommend. Work is high quality.

Ry
Review №18

Great experience all around! From the scheduling which was quick (they were out within 24hrs and mine wasnt an emergency) to the communication prior to and most importantly the service from Cole M.Cole was knowledgeable, personable and professional. He walked me thru what he was doing and why as well as what the readouts meant (Im typically a service call hoverer b/c I like to learn about my household appliances, etc.I was on the fence on the annual plan, but felt better about committing after having Cole go above and beyond on the basic tune up / service call with a couple of things I know he didnt have to do. Definitely recommend Air Repair Pros.

Ju
Review №19

Had Jason come out to make sure my heater was ready for winter, and they were on time and informative about what the equipment needed! Great service

Ab
Review №20

Cole McNabb was professional and on time. He identified and fixed my heater issue quickly. Did a good job.

Jo
Review №21

Cole was prompt, friendly and professional. Could not have asked for a better service provider. I called and they were able to come out quickly and resolve my issue. Will absolutely use them moving forward.

J.
Review №22

We have used Air Repair for many years. They are always professional, on time and very nice!! Scott was here today to do a check up and any service needed and he was great!! He explained and showed to me everything he saw and was very knowledgeable and kind.I would recommend them to anyone for any A/C and heating needs!! ⭐️⭐️⭐️⭐️⭐️

Ni
Review №23

Edit - Confused by the owners reply of thank you for your 5 star review as we did not rate it 5 stars. We left it at 3 stars even though we were contacted and offered the $67 service fee as a refund if we changed our rating to 5 stars. Had they simply called and said we are refunding the $67 service fee since you made the repair, sorry for any misunderstandings - instead of offering it only if we changed to 5 star as a condition to receive the service fee back we would have likely raised our 3 stars to 4 stars.Cons:- The only other real gripe/con I have is that they tacked on a $67 trip/service fee. Typically in my experience these fees are waived when a repair is made and these trip fees are to compensate them for their time if they show up and the customer decides to not make the repair with them (which I completely agree with charging that in that situation because as a business owner myself time is valuable!). Now you can have this fee waived if you join their club which I was not prepared to do on the spot. Yes I should have seen on the site when I booked the appointment that it was only waived if you were a comfort club member so that is partly my fault. Had I seen that I would have gone with another repair company that waives that fee when you do the repair. Just be aware if you use them and are not a comfort club membership your repair will be $67 more than what the actual repair cost is!-repair on the unit was done prior to our authorization. Tech fixed it, then sat us down to go over the cost of what he fixed even though we didnt authorize the repair. We would have still likely made the repair, but still should have asked us if we were ok with the price first, gotten authorization, then made the repair.Pros:- Service repair was professional, clean, and did a great job. Very happy with how the repair was done.- quick appointment to get us back up and going within one day and even offered to come quicker but our schedule wouldnt accommodate the earlier time (appreciated the call to ask us if we wanted a quicker appointment as well)Again happy with the overall service and repair, but I dont know that I will use them for repair again because of that service fee that inflates the price of the repair when I can use other companies that dont have that service fee if I use those said companies to make the repair.

Da
Review №24

John was very polite and responsive. During such a busy time he’s getting us right on the schedule. Appreciate it very much. Install bot done yet but review is 5 star u less anything changes. Thanks guys

Jo
Review №25

Air Repair Pros were quick to get a specialist out to my house, obviously a huge plus in the late July Texas heat. John was a great guy, very friendly, and knowledgeable. He clearly covered all aspects of the review and fix, as well as cost breakdown, and future suggestions/recommendations (not pushing the sell but making sure that I was aware and that it’s on the radar).

Be
Review №26

Jason the tech with Air Repair Pros was fantastic. He looked at our outside unit and diagnosed the problem and had it fixed in record time. We have been dealing with Air Repair Pros for 15+ years. We love this company and they always do a fantastic job. Would highly recommend them to everyone.

La
Review №27

The technician John was efficient on time. Gave quotes before performing the work. Everything was done to our satisfaction and we will continue to use this company many times. We also signed up for their regular service contract to ensure our business is taken care of. Strongly recommend them to anyone looking for HVAC systems

Ka
Review №28

First time having Air Repair Pros come to check out AC. John Peek is outstanding. Super efficient, and communicated everything I needed to know, and showed me the issues he found so easier for me to understand. Very professional, nice, and clearly is an expert.We signed up for Comfort Club so will include heating service call in the fall, and already saved on that visit fee. By the time John left, my husband already received email with the issues, quotes, and pictures. It’s great knowing we are in good hands!

Je
Review №29

Fantastic experience! I called at 8pm because my AC went out. Jay arrived the next morning and he was very courteous and professional. We had a new system installed 2 days later, and those men were respectful and professional as well. I highly recommend this company.

an
Review №30

Amanda was the sweetest on the phone, she took the time to hear and understand my needs and concerns. She was able to get me booked on the same which I greatly appreciated. I will definitely be coming back if I ever need services again.

Ci
Review №31

Our A/C stopped cooling in one zone only. After much research, I called Air Repair Pros and they were able to come out the next day. They diagnosed our issue and sourced the part needing to be replaced on a Friday and came on Monday to complete the repair. It only took 45 minutes with a 3 man team, and we were cool again! They cleaned up and left and we were very happy. The techs we interacted with and the office staff as well were all knowledgeable and helpful. We are grateful to have found an ethical A/C company that is customer-service oriented. We will use them again if the need arises and for maintenance.

D
Review №32

Very helpful and fast response. Explained what went wrong and offered programs to lower the cost and protect the AC going forward. Recommend for maintenance and emergency care. Very friendly all around. I purchased the maintenance plan

Ra
Review №33

We purchased a new home only to find out one of our AC units stopped worked, ugh! We called Air Repair Pros and they were able to squeeze us in the same week, no other company was able to get us in. Jay arrived and was super friendly and quickly checked all systems not just the 1 we were having an issue with. Found the problems and gave us a full explanation on our solution options. Stellar service by Jay and we hope to have a working AC in 24/48 hours which is amazing. I will definitely keep AC maintenance and future repairs with Air Repair Pros.

Lu
Review №34

Great job John Peek! Thanks and it feels good to be back in business!

An
Review №35

Amanda was so kind on the phone to me. I don’t know much about air conditioners so calling to talk to repair companies can be intimidating. She was so reassuring while I described my issue and was able to send someone to me within a few short hours. I was freaking out because we had dinner guests and no air conditioning! Thanks for keeping me together Amanda!

Ju
Review №36

Scott Hull was very professional and knowledgeable. Scott located the problem within minutes a was able to take care of it right away. I appreciate good customer service as a consumer and Scott Hull represented Air Repair Pros with great service.

Da
Review №37

Talking with Amanda on the phone made the experience very pleasant. She took care of all my needs swiftly, which put me at ease. Great customer service!

Jo
Review №38

We just had Air Repair Pros install a new AC & Heating system in our home. They provided us outstanding service with a fast, professional install and follow-up service for our other 2 AC systems that needed attention. We look forward to working with JP, Amanda and the rest of the Air Repair Pros team for all our future Heating & AC needs. This is the Heating & AC company I would refer my friends and family to.

Gu
Review №39

I’m super happy that I went with Air Repair Pros to service my AC units! The technician Scott Hull was super friendly and professional. He discovered that one of the condensation drains was clogged and unclogged it at no charge during the routine service of my AC units. I was so pleased with the service that I signed up for their maintenance plan and look forward to them servicing my AC units in the future.

La
Review №40

This company is extremely impressive! We called on a Sunday looking for same day response and they were at our home in less that 30 minutes! Karen took my call and she was delightful and helpful and the technician who’s name is Cole was awesome. He took the time to explain in layman’s term to us what is going on and what needed to be done! He also provided me with very specific instructions what the next steps would be- I would definitely use this company again and plan on doing so as soon as our part comes in!!

Ri
Review №41

Tim came by to do a spring tune up on my AC and was very helpful, informative, and prompt. I was able to get someone to come look at my units within 24 hours which is incredible given the season.Tim identified a part that wasn’t operating to full capacity, offered a great repair solution, as well as helped set us up with a club membership to save on future tune ups. As we are new to the area it is great to find reliable help for standard home utility needs. I would highly recommend this company to others.

Da
Review №42

Excellent company. Always super responsive to needs. AC went out in the summer last year and they were here to evaluate and install new unit same day. Cole came by today for routine maintenance and was quick, professional, and gave good pointers on maintaining the system in-between routine checks from them. 100% would recommend if you need HVAC services!i

Sh
Review №43

Cole Did a great job for me. He was efficient, knowledgeable, and did the job quickly. I would highly recommend Air Repair.

ma
Review №44

Big thank you to Scott for doing our end of season maint on our system. Great guy - professional, personal and experienced. Can’t recommend him or Air Repair Pros more highly.

Yv
Review №45

Talked to Amanda on the phone. She was very knowledgeable and professional. She answered all my questions without hesitation and is a good representative for her company.

Ma
Review №46

BUYER/CONSUMER BEWARE!I had Air Repair Pros perform what I thought would be standard seasonal maintenance for my dual A/C system. What I received was a high pressure sales experience to buy a laundry list of recommended services and an annual service contract (totaling over $2000 for a 5 year old AC unit). During their inspection, I think the only thing I received was a bunch of their stickers posted all over my AC units and they didnt even clean the AC unit as part of the visit. Needless to say, I did not trust to do anymore business with Air Repair pros and had another well rated A/C company perform the same maintenance check. None of the recommended services by Air Repair Pros was also recommended by this other company. In all, if you like to be ripped off, burn money for fun, or pay for unnecessary junk then call Air Repair pros to work on your Heating & Cooling. If you want a trustworthy and honest company to do business with - look elsewhere.EDITS: Owners reply confirms my suspicions. A good company will work hard to please dissatisfied customers. Instead they choose to belittle and discredit them as well as betray any customer/business discretion. Read through other owner replies of bad reviews and youll notice a pattern. Why does it matter if I took a month to write my review...seriously? Their statute of limitations is quite short I guess.Many other reviews mention their high prices. Perhaps they do decent work. But if you want more value for your buck then I would shop around. $300 to treat surface level (likely caused by condensation) rust that posed no serious or imminent need to fix? $400 for 2 switches and the tech didnt even know if it was required within my localities code? $350 for 2 run capacitors (look on Amazon and they are parts that cost less than $50)? $700 for 2 aftermarket start circuits (will this really extend the life of my unit commensurate with its cost - the original manufacturer didnt think them to be necessary)? $300 to hose off 2 AC units (why wasnt this done as part of my seasonal tune up - other companies will clean it for you in that tune up service)?I appreciate a good company pointing out what I should do to protect my investment and save money over the long haul. This is not the approach Air Repair takes. They just want to squeeze as much money out of you that youre willing to give them - think old school stereotypical auto repair/used car salesman. Im sure they would have no qualms with recommending ocean front property in Oklahoma if youre willing to pay them.

Jo
Review №47

The whole team was great! AC issues started and Air Repair came quick 👍 Glen was professional with installing our new unit and the QA team, Todd and Jon, were quick at double checking the perfect installation. Thanks guys for making this summer much cooler 😎

Ja
Review №48

Air Repair Pros did a magnificent job at not only repairing my AC unit but also explaining to me the root cause and key tips to prevent issues in the future. My technician CJ was amazing. I was so impressed that I intend to keep them as a preferred vendor. I highly recommend them for your needs as well.

Tr
Review №49

John was awesome! Highly recommend their services! Reasonable cost for repairs and was very professional.

Wi
Review №50

Called to make an appointment to have the R22 removed from the system and was told they dont do that! Its like calling a plumber out to replace a toilet and they say, they dont do that! Or they pick and choose which part of plumbing they want to do. Or calling a lawyer that handles family law and decides that theres not enough money to be made and wont handle your case. Is that a better explanation? And i added a star....

Se
Review №51

Had a really knowledgeable tech come by and do some maintenance and repairs. Down to earth and honest. Had my AC unit up and working in an hour.

An
Review №52

We got a new AC system installed and had a great experience. Called in on a Monday evening and they offered to come in the next day to install. Took about 3 hours to remove the old equipment and have the new units ready to go. Very professional and great customer services.

Sa
Review №53

Less than 24hrs from call to tech coming out. Tech was extremely polite and had my ac back up and running in

Ch
Review №54

Fantastic Service from start to finish. The most Honestly and professional experience I have had in a long time. From now on they will the only company to Deal with on my A/C Services. Great.

Mi
Review №55

They were very helpful to make sure I understood all the options to get my schedule fixed. I was able to call and have them at the house within a few hours. Great business!

ma
Review №56

I called and spoke with Amanda. She was very friendly and professional. She had our appointment set in no time. Sounded like she was constantly smiling. Wonderful experience.

Th
Review №57

Amanda was sweet and very helpful! Thank you once again for your assistance in booking us! 😊 definitely recommend their services!

Ro
Review №58

I had a great experience with Air Repair Pros installing my new A/C unit. Professional installation and follow up to insure everything was done to my satisfaction.

Ca
Review №59

Jason Roberts was very Courteous. He answered all my questions about my thermostat and how to use it properly. He checked the unit in attic and the one outside. Cleaned coils and check the coolant(?). Was very Professional and he explained everything on what he was doing. Very talented and smart young man. Hope he will be the tech that comes out if I ever have any problems. I have to say… Air Repair Pro is the best company I have ever used. My daughter recommended yet y’all to me…… and the service was unbelievable…… I called y’all on the 4th of July last year…. Y’all came out…. Looked at my old new… while was pretty old and broken….. and had me a new unit installed in four hour. I tell all my friends about y’all….. I am a happy customer…. Thank you

Ya
Review №60

It was a pleasure talking to Amanda over the phone. She provided wonderful customer service. She was extremely helpful!

Ju
Review №61

Cole McNabb is the man guys. He came out and was a pleasure to have at our home. Was very informative and a very efficient worker. Truly impressed by Cole. If he represents what the company strides for in service, then this company will be the best out there on the market.

To
Review №62

Great service. Showed up same day and ahead of schedule. Will be my first call in the future.

Ti
Review №63

One of the best companies Ive had the pleasure of doing business with since I moved to North Texas 9 years ago. I called them after I came back from vacation and found that my ac was out and was able to get an appointment the next day. The technician told me what I had already suspected, that I needed a new system. My prior system was over 20 years old and I knew it was already on life support. I was offered a top of the line Trane system at a fair and competitive price.I chose AIR Repair Pros not only because of all the positive reviews and accolades. But because the salesman was able to present a powerful and compelled case of after sales support which I found valuable.They installed my system the next evening and sent a Quality Assurance team out 72 hrs later to check all was well.I ABSOLUTELY recommend them for all your HVAC needs.

Tr
Review №64

They communicated the arrival time of the technician and even sent a picture of him prior to arrival. Evaluated the situation fast, discussed my options and got me set up for next day installation. Jay was very professional and courteous.

Ro
Review №65

John from Air Repair Pros arrived on time and checked out our ac system. He was clean and courteous and really knows his job. Having him back to check out the system semi annually.

Ke
Review №66

My service technician, Cole McNabb, was very professional and knowledgeable! He installed the HALO-LED air purification system. He was very informative on all my questions. Clearly, this company picks the cream of the crop as far as employees go. I would highly recommend this company solely on the caliber of the employees! I will be recommending Air Repair Pros to my family and friends!

Co
Review №67

The compressor on our condenser stopped working on a Sunday afternoon, so I called them out as the first available option on the weekend. The tech was friendly, but either not honest or mailing it in late in the workday.His solution was to install a start circuit (hard start kit) and add refrigerant to the system. He claimed the evaporator coil needed to be replaced since it was leaking refrigerant, saying it was about 10 years old and that is the typical life for that component, which is somewhat true. The estimate for the work was about $4500.However, he did not take time to test the system and confirm any leak, and the date on the unit states it is only 2 years old and thus under the 10 year original warranty. I confirmed the warranty with the installer afterwards (different company), who then came out to inspect the system and search for the leak. Their tech spent hours looking and found no leak, and did not find any evidence refrigerant had been added. I was not present for the initial call to verify any was added, but did check to see if the circuit was installed, and it was (a $13 part which they charged $389 to install). The property in question was not mine, so I had no context on previous installations.It is extremely infuriating that AC repair companies continue to take advantage of people who do not or cannot educate themselves on engineering basics of HVAC systems. After this, I will ensure not to be taken advantage of should a similar issue occur. If I hadn’t been present, my mother would have shelled out an unnecessary several thousand dollars because of dishonesty or laziness. I was very disappointed given the number of positive reviews for this company.Chalk it up to another poor experience in a very sketchy industry.

Se
Review №68

Talked to Amanda on the phone she is the nicest and gave me the best customer service really made my day and she booked us on the same day!

Jo
Review №69

Very professional and timely with their service. Jason was very nice and knowledgeable.

Aa
Review №70

I had a problem cooling my second story, and after calling around was able to get Air Repair Pros out the quickest during a very busy time. Scott, the service technician came right on time, and services the condensers. He was very professional for the whole visit and did not try to up sell at all. I am very satisfied with their service and professionalism and will be a repeat customer.

Sh
Review №71

I’ve not had great experiences with various hvac companies in the past 6 years so I decided to try Air Repair Pros for my routine maintenance I have done twice a year. The gal I spoke with to schedule an appointment was courteous and helpful and efficient. The company sent me regular email and text confirmations and reminders and updates. Five stars for communication which I find critical. Techs arrived within the two hour window. They were masked and also wore booties. The maintenance was performed in a timely manner. Some issues were noticed and photos were provided of the problem areas. All work was done in a timely manner and I was happy with the outcome and satisfied with the pricing. I also have a rental home where they went after my home and did the tuneup. No issues there. I signed up for regular maintenance for both houses.

sh
Review №72

I’ve been using this company for 5 years now and they are Amazing!I am a customer for life thank you !

Li
Review №73

Amanda was extremely polite and really helped me get scheduled during a time I could be home. Thank you Amanda!

Al
Review №74

They were quick to schedule me as a new customer, and were very open and descriptive with what the issue was and the steps needed to fix.

Al
Review №75

I can not say enough about how good this Air Repair Pros is. My tech John Peek was just so informative, and he listened to what I had to say about what was happening with my ac unit. John went above and beyond for us to get our unit fixed and up and running again. I was also unaware of other issues the previous company did not do when they installed my new unit. John is very upfront with everything and did nothing that I did not OK. I give him and Air Repair Pros 5 Big stars! I hope you never need service, but if you do call Air Repair Pros, you will be glad you did.

Ca
Review №76

Amanda was the sweetest got me booked on the same day they did a great job! Would recommend!!

la
Review №77

Amanda is the nicest and very cheerful. Will brighten up your day if you having a bad one in this Texas heat.

Co
Review №78

John Peek and team was fantastic to work with. On time, professional and reasonable.

Ja
Review №79

Amanda was great she got me scheduled with no problem for the date and time I needed.

Ch
Review №80

All,recently had the pleasure of doing a full hvac install with Air Repair Pros and couldn’t be happier with my decision. They were able send a tech out the same day to give me a quote. Jay gave me a couple of options to mull over and once I made a decision was able to get the install scheduled for the weekend. The day of install Glen and his partner showed up right on time and took care of everything including installing a new thermostat. Also impressive was that they scheduled a follow up quality control inspection to have another set of eyes to look over the entire install to make sure everything was in order.Highly recommend,DCWilsonFrisco, TX

Gl
Review №81

These are real pros. They arrived on time to access the issue. When it was decided to replace the heating unit they responded within an hour. In one hour and a bit we were getting heat in the house. Very efficient, cleaned up after the job and very friendly technicians. Given current high demand for furnace repairs, Air Repair Pros stand out. Others were not even going to come out for 5 days. Air Repair Pros came the next day. Highly recommend them.

Vi
Review №82

Our Air Conditioner went out on a Saturday. We called Air Repair Pros. The lady who answered the phone was friendly and helpful. She sent John out to see us that very same day. We had a new Trane Air Conditioner up and running on Sunday. Glen and Matt did the install in 3 hours and all is literally ‘very cool’ now. Thanks so much for having Trane in stock and for such a great installation team. Everyone was efficient, professional, and we could not have asked for a better experience in our time of need.

Ji
Review №83

The technician John was very informative, knowledgeable and professional. He answered all our questions and fixed our a/c problem.

La
Review №84

Outstanding Professional Service by a longestablished AC company in our area. Highly recommend them. Thank you !

Re
Review №85

CJ is awesome! Called before he came, talked with us about our cooling issue and made good suggestions for main our unit. We have a rental and they installed a new AC at a good price at our other property as well. Cant recommend them or CJ enough!

sh
Review №86

Very prompt service. New (to us) home, water was leaking out from bottom of inside unit. Todd and John were out in less than an hour to address the issue. Blew out the condensate line. Capped the T and plugged up other holes in the unit. Very Satisfied

Er
Review №87

Air Repair Pros was very responsive and got out to my home in 3 hours or less and really conveyed quality, integrity and an amazing customer experience. From the phone call discussion, text communication and customer focused treatment throughout I would highly recommend.

Tr
Review №88

John was very good. Up front with understanding what I was experiencing as well as sharing with me all of my options. Very professional work.Thank you!

La
Review №89

We have been very satisfied with Air Repair for many years. They installed our unit and have performed the P/M maintenance twice a year. Their technician Scott Hull was very professional and explained in detail his findings. We highly recommend Air Repair for your A/C/ needs.

Ki
Review №90

John was great, answered our questions in language we could understand, serviced/cleaned everything, friendly, personable, very impressed. We will return as needed. Highly recommend.

Th
Review №91

Prompt service, came out same day to diagnose and scheduled next day for repair.

Ma
Review №92

Cole was professional and personable. He could have made a commission by repairing the ancient system but he worked for my benefit to get me the best deal on a new system. I trust him and I trust the company.

De
Review №93

Great company to do Business with. Pricing is competitive. Also they complete the job very quickly and accurately. Recommend to anyone in the area looking for reliable AC/Heater service!

Jo
Review №94

They do a good, thorough job cleaning and maintaining the elements of my gas furnaces and AC units. Happy with the service.

Ri
Review №95

Our home wasn’t cooling like it should. I looked up AC companies near us as found Air Repair Pros. Cole came out, diagnosed the issue and corrected our cooling problems. Highly recommended.

Br
Review №96

John was completely professions, explained what was wrong and was able to resolve the issue. He also found that a cap was loose on a line and that our coolant was low, both of which he resolved. I will continue to use their services for my AC maintenance.

Ma
Review №97

The service fee was less than all the other companies we called, they arrived at the scheduled time, and they completed the repair quickly. Definitely remember them!

Ho
Review №98

Called Air Repair Pros on Saturday and was able to get Cole the technician out on Sunday to look at my Trane AC unit. After I explained the issue, he quickly diagnosed the problem and fixed it within an hour. Extremely friendly and professional service. Will definitely recommend to others.

Da
Review №99

Jason was professional and thorough with the information provided. We appreciated his visit and review of our system.

Sh
Review №100

My go to Hvac company for now on. John is professional, kind, and treats you like family. Thank you for your prompt attention and repair.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1647 Witt Rd #201, Frisco, TX 75034, United States
  • Site:https://airrepairpros.com/
  • Phone:+1 972-625-1400
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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