They got there quickly the driver was friendly and understanding. The price was awesome deal, paid in cash didnt even need to call my insurance for roadside assistance. And was towed across town. Totally recommend this company- and I have several times and people I referred have referred others as well. KEEP UP THE GOOD WORK.
Waited for my ride to come get me so I wouldnt be alone . Awesome.
They took care of my car the people there is extremely nice i will give them my business in the future love the staff they really care about you
Oh my god he was amazing quick.
I’m so glad Steve’s Towing got my vehicle after being involved in a collision I’ve had my Families vehicles towed with them before through Allstate and let me tell you the drivers are always careful with the vehicles! They gave me advice on what to tell my insurance so the process is faster and went and got my property out of my vehicle and even had left my Wallet in the dash board and that’s how trustworthy they’re! Thank you so much Steve’s Towing you guys are definitely employing the right people!
Awesome service! I bought a car and has been a great car. Curtious and friendly, made the whole experience.
Getting rich off stranded people. Make sure you call next company to save$
Absolute robbery, 650$ To haul my car 4 blocks.
Steves towing is the best tow company I have ever used. Driver Chris is truly a wonderful person.
Steves towing was so fast and very polite helpful in all my needs thank you for your service
Qyick response rite after calling them to come pick my car up. Not to happy about the bill but overall great service.
Steves towing customer service is a joke. I went with my teenage daughter to go get my belongings from my car which was involved in an accident and from the start the female was rude. Just to let you know we understand that you dont like your job or are unhappy for your own reasons but please dont try and steal others joy. My daughter noticed her rudeness as well and we just laughed about it.My insurance, Liberty Mutual, told me to get the license plates off the car and when I was going to do that she told me that anything affixed to the car must stay that way.If my new car ever needed a tow or is involved in an accident, I will make sure that it is towed by a different company. I informed Liberty Mutual as well.It sounds to me like Steves Towing does a good job at towing but it is unfortunate he has someone with that demeanor in his office. He should seriously consider replacing this person. If you or car MUST go there be well prepared! You cant do anything else but laugh about it!
Steve is a good guy. Honest and inexpensive
Great experience! After researching other companies and reading reviews I scheduled a tow for my vehicle that I had lost my keys and remote for from Madera to Fresno after 6pm this evening. Another company I called prior to calling Steves Towing quoted me over $300 but if I waited until the next day it would be a little cheaper. Apparently, they dont want jobs after 6pm. Steves towing quoted me $150 and thats exactly what I paid. Their driver, Mike, arrived promptly and was there waiting even before I had arrived. Just as they promised. They even contracted me to let me know he was on his way. Great communication! Mike was very professional and courteous. He even unlocked my vehicle and towed it back to Fresno and again arrived before I did. He also placed my vehicle exactly when I wanted in my driveway so it left space for my other vehicles. My experience definitely was 5 🌟! Job well done, Mike! Thank you! I will definitely use their service again and recommend this company to others. 😁👍🏼
Good place
Been helping me out for 15 yrs
The tow truck driver mike came faster then they told us and went above and beyond to help us deff 5 star
I have used their towing services before several times. I even had my car impounded and ended up with them. I had my wallet in the car and it was right where I left. And to those of you how have written bad reviews, just accept the fact that you broke the law.
They were great. We had already delt with a couple terrible tow companies before calling them. They were cheaper, got there in 20 minutes, and had awesome customer service. Mike was the driver and he was beyond cool. Thanks guys!
Worse customer service in history! I was referred to this company by Verizon roadside assistance. When I called the company to give more detailed information on my location. The lady was rude and unprofessional. She Barry spoke English so It was hard to understand her. She yelled on the phone and lie and said she had called me twice....I had not one miss call on my phone. Then when I tried to give her instructions on the streets where I was located she spoke above me and then hung up on me. I had to call Verizon back and let them know about the worse service I have ever received from a tow truck company in my life. And believe me....Ive had alot of calls out in the pass. I would not recommend this company to my worse enemys!
The receptionist was very rude! Before I could say anything she starts yelling you need to wait! If they were not used by my insurance I would never call them back again! Horrible Lady!
Altenator went out on 99 north, car died a short time after on the highway leaving me stranded in Fresno. Steves towing towed me all the way to Stockton without a grudge. The driver Cris was polite and friendly. Dont know what the cry babies here are talkin about but they saved my hide tonight! Thank you Steves Towing!
Good service they guy was very nice n very helpful
NEVER let them put a motorcycle on a flatbed. The driver DROPPED my bike off the edge of the ramp. Nearly totaled it. Over $2K in damage. And their dispatcher was rude when I called her to report it. I had to file an insurance claim with my own insurance.
Because the people there are unreasonable. I got into a accident my leg broke I had to get my property before insurance came for car and because the registration got lost in the accident they did not let me get the only thing I went for my prescription glasses
Way over priced. They do not hold up their end of the deal, and are very rude in general when it comes to businesses. Never again.
If you get a call about collections after your car was towed there, don’t pay anything. It’s fraud! Worst customer service and they will use your information to try and get money from you through another “collection company”.
Very bad customer service... my insurance called them for a tow and they took nearly four hours to fill the call... on top of that when I called to ask for information the dispatcher was rude and unintelligent
Very rude & unprofessional. If you’re closed then done answer at all. & especially if you’re going to answer, “Steve’s Towing.” Then when I barely say 1 word, cut me off all rude & say no call after 8 🙄
Do not waist your time on this company they are very unprofessional especially the ugly man looking girl at the front with the bright orange hair ! Going to report this place to the BBB
Super place
This is one of the worst tow company in fresno call to request a tow for my roadside service and the lady on the phone was extremely rude
Fast Friendly Service.
Not very personable Just okay customer service
Its convenience
I called to find out how long the driver would be and this bit hung up on me.
Good personal service.
We purchased a 2001 Chevy Malibu they lied about the locks and registration never fully signed the lien sale paperwork, unprofessional crooks******BEWARE**********
Very bad service.
Recommend
Premium service widely recommended