I had a great experience at J.H. Barkau & Sons. Quick and painless — this dealership makes the process easy. I would definitely recommend Brendon. Not only did we get a great deal, he was very easy to work with and made the process simple and fast. I highly recommend this dealership.
They have a lot of nice cars here. They are great people to deal with. I am a repeat customer.
Best place around to buy a car
These GUYS are THE best !!! I took my friend there that hasnt owned a car for 10 years, next thing I see, shes driving out of the lot with the biggest smile on her face!!! She now is a very proud car owner thanks to these fine people!!!
Only dealer I will use. Always fair and good cars
Super helpful I got to speak with Pat Gillespie hes more than a Salesman hes a businessman my first impression of him was was someone of understanding so I really didnt give him too much time to introduce himself hes a very well Dressed Man and I already knew he was about business so I got to the Chase and he was already waiting for me at the finish line all questions answered great customer service and if they sell does not work out I will Penny pinch and discuss better options with him he his down-to-earth prices
Eric was an absolute saint at helping me through my car buying process. He went above and beyond to make sure I found the perfect car for my needs! I highly recommend Eric and the Barkau team if you’re shopping for new or used. Their goal is to make sure you are 100% satisfied! Thanks Eric!!
I Google reviewed this dealership four years ago under the name Jamie Hartman, and four years later they finally post a response to my one star review asking to contact them so they can earn back my business all while apologizing for a negative experience I had FOUR years ago. Too little too late, especially considering the owner called me four years ago after I posted my review to say he saw it and that I should take my business elsewhere. Well, I did just that. My husband and I bought a new van and a car simultaneously three years ago from NAPLETON in Rockford. We had a fantastic experience, and I highly recommend them. I would never waste time or money at Barkau; theres absolutely nothing that would convince me otherwise or change my mind on how I was treated by them four years ago. We will always buy our vehicles from NAPLETON.
Great people to work with
Was a good experience! Got a car!
Very professional staff very good to deal with very courteous
So helpful, welcoming and kind! Honest too!!
Very pleased with my car salesman as well as all of the staff!I would highly recommend Barkau !Thanks Bob my new coffee buddy!☕
Great place to buy a car.
Always a pleasure working with these guys! Everyone is super friendly, knowledgeable, and willing to go the extra mile to get you what you are looking for.
I grew up in a small town where the car dealership was your neighbor and your friend. Since leaving home this is the first time where I was made to feel like that with a car dealership. Honest and up front about everything and answering all my questions. Dealing with Pat at the Freeport store and everyone at the shop was such a positive experience! It is an hour drive from my home and I will travel that far again for my next used car.
Excellent help without the pushy salesPat Gillespie was the best auto representative I have dealt with. He was knowledgeable and respectful taking the time to answer questions with a quick reply. His sense of humor and friendly demeanor make you feel comfortable. Since I took two months to decide on my vehicle he should get a Patience Award! Extremely happy with this dealer.
The only time I have ever left a dealership feeling good about the deal! Absolutely amazing people who want you to find your perfect vehicle, at a good price, and truly care about the community their servicing! Next time I wont be looking elsewhere!
I have been treated pretty good there. But this last time wasnt so goodThey told me I needed Engine Repair. So I took it to my Shop, and 5 mechanics there told me that there is nothing bad. ITS the nature of this 5.4 FORD engine
Having purchased 9 of our last 10 vehicles in our family from Barkau, it was a no brainer to utilize their amazing staff and great selection for the purchase of our Jeep Wrangler. As always we were treated like family and not one detail was left off the table not only in ensuring it was the right purchase for us, but helping to ensure we were getting the best trade in allowance and value overall. Pat was absolutely a pillar in getting all of the pieces in place and we are truly thankful to him and the entire Barkau staff for all of their help!Thank you Barkau for everything and we look forward to seeing you soon!!Jim, Lisa, Cassie & Emily
Thank you for your compassion and all your hard work to make sure that we got the vehicle that we needed. I want to thank Bob Reed for everything he has done over the years for us and my family. To find the right vehicle for each and everyone of us. We will keep coming back.
Extremely satisfied!! I fell in love with my new vehicle as soon as I drove it off the lot for a test drive! Pat was an awesome person to work with and very helpful! I would highly recommend that if anyone is looking for a vehicle...check out Barkaus great selection and their friendly and courteous staff.
Best place in Freeport and surrounding area to buy a previously owned vehicle.. Owner just purchased the local Chrysler dealership... Hopefully the staff there will be as great as at the staff at the used lot...
A DEALERSHIP LACKING INTEGRITY AND PROFESSIONALISM. I bought my vehicle in February and have had nothing but problems since. Less than 12 hours after buying, the service engine light came on. Ive had to have it serviced four times now, and the problem still has not been remedied. Im a single mom, and taking the vehicle to the service center takes time as I do not live in Cedarville. I also have to work around my work schedule and my childrens school schedules to take my car to be serviced regularly. After taking my car to the service center most recently, my service engine light came on again. I called about it, and received a call back from the dealership. The man that called me said We feel that you are unhappy with your service and we think you should take your vehicle somewhere else to be serviced. Prime example of what you do not do in customer service: tell the customer it isnt your problem anymore and to go somewhere else. I guarantee that if I were a male, no dealership would have called me to tell me to go somewhere else. This dealership discriminates based on gender. Completely unprofessional customer service and absolutely zero integrity. The customer is always right, and if they are unhappy, you do whatever it takes to make them happy. I would have been happy if they would have just fixed the ongoing problem with my vehicle.
When looking to by a vehicle I shop here first. Great selection and very fair prices. Friendly staff with no high pressure.
Helpful without being pushy.Treated with respect and asked by several if we were being helped... Not to be pushy but courteous.
You have a nice selection of vehicles. There cleaned up so good that you look at them even if your not interested in that type of vehicle. The Buick Im driving came off your lot aleast 13 years ago and has not needed much maintenance. I really havent heard anyone say anything bad about you.
I wouldnt go anywhere else. Best customer services with sales and the service center. I just let Pat know about what I want and he finds it for me. He even walked me through the parking lot showing me cars using facebook messenger. Very satisfied customer.
Very good selection of vehicles. No pressure salesmen. John Corrigan is great to work with!
Great car buying experience! Bob was very kind, professional, and not pushy at all. Everyone was very accommodating and willing to work with us.
QUALITY SERVICE..MADE US FEEL RIGHT AT HOME
Barkaus has always been good to us. Weve had problems with vehicles we bought there and Barkaus will bend over backward to help us out. We are back lot customers but have always been treated as valued guests. Before buying a car, they have put money into it by fixing problems and replacing bad parts. We dont go anywhere else to look for cars.
I speak as a 4 time repeat buyer; Barkau and Sons offers loads of extra value before, during and after the sale. I most enjoy browsing their large inventory online and the amount of time that saves me. Try it and Ill bet you agree.
Typical car salesman. Smoker and doesnt listen very well. The lot itself was nicely stock, cars were clean and prices were posted on most of the newer vehicles.
My experience was all positive. James Jupin was great; he was helpful and not pushy. Every question or concern was answered, no shady business. He was very easy to work with and knowledgeable.The finance guy, I cant remember his name worked out a good deal with affordable payments, explained everything I was signing.The owner introduced himself and said thank you for buying a car, which gives a personal touch to show that he appreciates the customer. Im going to be enjoying my 2017 Kia.
Great place. Excellent people.
Awesome customer service. Thanks again to Jim Barkau and John Corrigan for another great experience.
Very friendly staff. Very good prices. Good atmosphere.
Patrick Bluett was awesome he helped us find the car we liked but also helped cared about us and our family. Thanks again would reccommend him to anyone!!!
Well now we know we will never buy another vehicle from Barkau Automotive...bought a Chevy aveo used through them 2 years ago, paid to have it fixed through them 4 or 5 times (2700$ on an aveo)...which is what the car is worth now...they still have not fixed the problem nor will they offer to fix it without us having to pay for it...then they try to offer us a deal thats ridiculous on a trade in...I suggest from my experience you never use them and anyone I know I will suggest to stay away as well. I will say that their salesmen we excellent and kind, not pushy at all.
I have purchased several vehicles from Pat. He is always willing to spend time to help you find exactly what you want, even if he has to get it from another state.
We were driving around shopping for a car when my neighbor suggested I take a look a Barkau in Freeport. I was looking for a used car and didnt think they would have something in my price range. I was so happy to find the perfect vehicle. I got a great car for a great price and the service was exceptional. Thumbs up all around for JH Barkau Freeport!
Awesome Car Dealer. Great Service.
Good place to get a car truck
When I arrived on the car lo,t John came out and greeted me within a few minutes. He asked what I was looking for and showed me a couplevechiles. He was very nice and answered all my questions. I ended up with a nice 07 Tahoe and traded my 01 s10 in. I was happy throughthe whole sale experience with John. I would recommend him to my friends for there mext vechile purchase. Thankyou John again for guidingmy wife and me through the sale purchase of are 07 Tahoe. Looking forward to take her on family vacation.Sincerly,Gary & Sue Davis
We came to JH Barkau and Sons at the very high recommendation of our mechanic, Powders Automotive. This dealership and its dealers definitely lived up to their reputation. We arrived 25 minutes before they closed to see a vehicle we had called about. John Corrigan was more than helpful in showing us what he had at his own location and then driving with us to the Cedarville location to see the vehicle that we ended up purchasing the same night. This deal lasted about 3 hours passed closing time and all employees involved never showed any signs of rushing us or making us feel like we were keeping them. All employees were kind, courteous, helpful, and patient. We are very happy with our purchase and will most definitely return to JH Barkau and Sons in the future for our vehicle purchasing needs. We will also be very happily telling others in need of a vehicle to come out to JH Barkau and Sons. Thanks guys for turning our headache into a very easy, successful experience.
Great service and even stayed late for us. This is the second vehicle we have purchased from John and Im sure we will probably do so again when the need arises.
Bought a car from there and in the last month Ive had to take it to their shop 3 times for them selling me a car with a garbage transmission. Dont know if its just the service department but get it together guys!
Good local used car dealership that wants to sell you a quality vehicle, and works hard to get you financing in even the most difficult situations.
Worst Worst dealership ever ! Never recommend!
Pat Gillespie is awesome!
Very high retail prices and no haggle policy. No warranty on vehicles.
All of the cars I looked at had dead batteries dealer I spoke too didnt know anything about cars almost got stuck at a gas station on a test drive because the car wouldnt charge said dead battery and to top it off they pay someone to put stupid sticker pin stripes and spider stickers on every single car has a luxury or exclusive sticker on the lot it looks tacky and corny also it makes it look like every car is from the early 90s
To buy a used vehicle
I would not go anywhere else for a car
Very friendly staff
SALES GOING ON right NOW!!
They help you
Great deals
Great deals
Jeff was AWESOME!!!