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One Hour Air Conditioning & Heating
2535 Brennan Ave, Fort Worth, TX 76106, United States
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One Hour Air Conditioning & Heating

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Th
Review №1

An absolutely wonderful man came and sat talked and worked with us. Truly a professional representative of the company. We just scheduled our installation of our new a/c system and Michael truly went above and beyond for me and my mother. 10/10 with no hesitation. I felt that it was a weight lifted off our shoulders and felt very assured by how they have taken care of us.

SA
Review №2

Brandon did a great job on our initial appointment explaining what we needed and why. We were amazed that they scheduled the install for the next morning!! The guys showed up early and worked hard all day to get it installed very professional and did a great job. Bonus - they cleaned up after themselves, left nothing for us!!

Ph
Review №3

Mr. Castaneda was very professional, courteous and very thorough. He answered all my questions and corrected my problem within an hours time. Great service I would highly recommend them. Needless to say I am now cool as a cucumber!

Ka
Review №4

Brad Wilson was my service tech. He did an outstanding job was very professional and courteous and informative. From my initial phone call the answering service was also very very good and understanding very professional. I called at 8:30 PM for emergency service was told they would be here at 12 AM. Which I was completely fine and happy with However they sent me a message shortly after that and said there was a technician on his way. So by 11 PM my service call was complete. Very prompt and And professional service. I would highly recommend

Yo
Review №5

The tech that came out to help us was very professional and and ultimately a very hard worker. But thats the only aspect of the entire experience that went right. One of our AC systems has been shutting down randomly and we called One Hour for help. Unfortunately, all they did was guess at what the problem might be. The tech suggested replacing a fan motor. $1,048.00 later, our AC is still shutting off like it did before. He came back out and looked further, this time suggesting we replace the coil in the unit. This would cost us another $3,500.00. I asked if the $1,048.00 I had already paid (unnecessarily, apparently) could be applied toward the $3,500.00 and he wasnt sure. I called the company and asked the same question. They said I would need to speak with a manager and no one was available at the time. Meanwhile, I called another AC company and they were able to identify the issue in less than 10 minutes. The problem is now fixed. I called One Hour again to see about getting a refund on the $1,048.00 I didnt need to spend, and again was told I would need to speak with a manager and they werent available. Very typical. I requested a call back by the end of the business day. That never happened. Bottom line: Their techs are generally good people, though should find a more reputable and honest place to work. Once they have the customers money, all communication ceases. They no longer care about your satisfaction and are unwilling to work with you further to get it right.

Ka
Review №6

Austin had a great attitude and was super friendly. He was very knowledgeable and answered all my questions while breaking things down so I could understand. He was very thorough, quick and even got me an awesome quote to get more services done with them. I look forward to using OneHour and Austin in the future. Its SO comfortable in my home again!

Ju
Review №7

Bryce helped me decide whether to repair my old compressor or buy a new unit. He was very professional and answered all my questions. I decided to replace the AC entirely. His crew installed the new AC the same day. I’m very satisfied with everyone that works for One Hour Air.

yv
Review №8

So far very pleased. Technicians came in went straight to work didnt stop working until the job was completed. The installation was was very good nothing sloppy. Also any questions I had they were able to answer... Great job... be back in a month to let you know if everything is still going good 👍😌✨

Kr
Review №9

Called after common work hours they answered right away. Got me on the schedule for the evening I had a follow up text detailing the gentleman that would make the service call as well as his eta. He came and was polite and quick. Offered me a discount and explained the warranty with patience. My air is back on and working great! Thank you for such quick and great service!

Ch
Review №10

Was very impressed with everyone that I delt with today. They were efficient in to my house quickly. Prices was very reasonable. There tech Brad was awesome. He explained everything that he was doing. I really feel that he was being honest with me and not trying to take me for a financial ride. I was so impressed that I signed up for their membership to have them do my yearly maintenance on my unit. Highly recommend this company.

Ta
Review №11

Preston was outstanding. Timely, efficient and personable. This was all STARTING at 9 pm- I called their line just after 8 pm. He had a grasp of the problem within 15 minutes and was able to fix our air conditioner the same evening. He went above and beyond to ensure our system would continue to work without upselling or mentioning any upgrades. His explanations made sense and the depth of his knowledge base was clearly extensive. He knew how old our system was and which parts and connections had been replaced. All at a bargain price given the quality. Seriously impressed. Check this crew out.

Ja
Review №12

Our AC unit went out during the afternoon of 6/12. After calling several 24/7 AC Companies that I found on Google, I got no answers and/or returned calls as stated on their voice messages. I finally found this amazing Company that does provide 24/7 services. I called them around 1:00AM and was able to actually speak to a representative that was able to answer many of questions and scheduled an appointment for a tech to come out on 6/13. The tech was Osvaldo (he is bilingual in Spanish) which was very helpful to communicate better. He did an amazing job, he was on time and was very friendly. I recommend this Company to everybody and recommend to pay the yearly subscription to get some discounts on services and yearly inspection.Thank you so much!

va
Review №13

David was very thorough and professional. He explained everything to me in detail. I was very happy with my service!

Wi
Review №14

Appointment staff excellent. Proactive in contacting me on anniversary of my install. Provided excellent options for my maintenance. Excellent appointment options and so very friendly professional and kind. Not enough great words to says about on site tech David Stapp. Very professional. On time. Attentive and took time to explain exactly what he was doing and ways to maintain and prolong life of my system. Cleaned up after everything he did and every room he entered. Exceptional service.

Su
Review №15

Micheal was professional and knowledgeable about One Hour AC Services. We had an unusual old system in our mobile home that wasnt working. Micheal discussed all the services and guarantees regarding our AC needs. He was personable and related well with us. I was so thankful for him and One Hour AC for taking care of my son and I. I highly recommend them.

As
Review №16

Bryce was great to work with. Our unit went out and he came over and explained the next steps. Great to work with and very professional. Thanks so much Bryce.

Gl
Review №17

David listened to what I said and told me how One Hour Air could correct my problem. He was very curiosity, and patience. Thanks David

Ak
Review №18

Rocky was amazing, on time and very professional. He real knows what he is doing and was able to diagnose the problem quickly. Additionally, he was able to fix the problem fast and had the AC sooner then expected. Amazing job will use for life, thank you.

No
Review №19

We really appreciated the response time and Wiley ready to get started immediately. After going into the attic and assessing the best way to get air to the back bedrooms he came down to explain what he was going to do and why so that we could understand. His knowledge of the system was appreciated and reassuring. Thanks again to One Hour Air Conditioning and Wiley who we believe is a great asset to your company.

Bu
Review №20

I called at 7:50am. They were able to schedule someone to come out between 10-2pm, same day. By 9:30am, I got a call tell us the repair guy was on his way. It seemed that our capacitor was out on the downstairs unit, and on it’s way out on the upstairs unit. It was a pricey fix, but I wasn’t going to argue when it’s 100 degrees outside. Overall it was great service, and a bit pricey, but for the quick service, I would gladly do it again.

Ki
Review №21

I called One hour AC and Heating from a google search after another AC company failed to show up after two days. Im always leery of calling companies without getting a referral from someone i know and trust but i was without AC so kinda desperate. I was amazed at the level of customer service from my first call to their AC guy Brandon who arrived to help. He was professional and knowledgeable yet very friendly and down to earth. He quickly diagnosed my AC issue and i ended up scheduling for a new system install with them. I knew i needed a new system but had no plans to do so at this time. Thats how impressed i was with this company. No high pressure just great service with all the info i needed and seriously good deal. Ill definitely be a repeat customer and refer others to them. Its not always easy to find great companies with great service so when you do its worth telling others.

He
Review №22

Rocky was incredibly nice and professional. Taught me a little bit about my system which is always appreciated. Gave me some tips on regular maintenance for my a/c after he identified the issue and got us back up and cooling.He even brought up one of my trash cans (3 in total) each trip he made between his truck and my house. Wow. Incredible customer experience.The communication to schedule my appointment and inform me of his arrival was top notch. Highly recommended.

Am
Review №23

We had a condensate drain line issue that caused a leak. Osvaldo from One Hour Air arrived before the promised time and was able to quickly diagnose and repair the issue. The professionalism and punctuality of Osvaldo and the One Hour Air team should make them the first people you call if you have any AC issues.

Na
Review №24

Our AC stopped working, they were here within an hour after hours and worked for several hours attempting to repair. Our comfort advisor was here the next morning and had us in a great replacement plan. Install occurred quickly. We are so impressed by this company and specifically Mike Suarez.

Ad
Review №25

This was the best service I have had hands down! My technician (Robert) was knowledgeable, professional, and had my AC up and running in less than a hour! If 10 stars was an option, this guy gets it! Thanks again for your rapid response after hours in a pinch.

ge
Review №26

James was very professional. He asked lot of questions before starting his investigation. He explained every detail of what he discovered and gave us an honest assessment. He is genuine and gave us several options, I am thankful that my wife and I met him. The installers Luis and Ismael were awesome. The experience went like charm. Thanks to all.

Mi
Review №27

Rocky, was very professional and very detailed with his inspection of the issues of my unit. He was very informative in explaining what everything was and how everything functioned. I really appreciated his insight and help.

Ju
Review №28

I could not have been more thrilled with the service or price. I had two post-op puppies and was having a Lupus episode.My daughter checked in an the house was sweltering. I had made a call or two when I found One Hour Sir Conditioning & Heating. It was the middle of the night, but they had an expert technician out within the hour, replaces the fried circuit and for a price we could actually afford them.I joined their monthly maintenance club.5 stars!!!

Ka
Review №29

Rocky and David came out to fix our air conditioning and thermostat. Very helpful and knowledgeable. Answered all my questions and got it all done in a timely manner.

St
Review №30

Austin was amazing. He was so knowledge. Walk in, knew exactly what the problem was, fixed it and was done. He checked a few other things and explained the process to us. Very friendly and out going personality as well! Will be forever using him and recommending him.

Ga
Review №31

Very helpful. Rocky was helpful. He explained things so I could understand what was wrong. Definitely will call him again when needed.

Ma
Review №32

Called at 6:30am after our ac stopped blowing cold overnight. Rocky was here around noon and did an amazing job. He’s super knowledgeable, talked me through what he was doing, and got our ac fixed in about 45 minutes. I’d definitely recommend to others.

Da
Review №33

Both of the technicians were great. They went right to work, and we offered them water through out the install but the said they already had some. At times they would split up and one would be in the attic and the other outside. When they finished they showed us the operation, and we’re very courteous. I appreciate their work and professional attitudes.

jo
Review №34

As a senior citizen living alone I appreciated Brandonsservice. Very professional and found the problem immediately. The system is not new and I expected bad news. One Hour Air gets a very good review

Wi
Review №35

David was amazing. He arrived really fast, he had the heart of a teacher when it came to showing me the issue, he fixed my issue expediently, and he was a very nice person as well. 10/10 this man needs a raise, and to be put in a supervisory role.

Ma
Review №36

Brad was great. Would definitely recommend. Noone else could make it out tonight and its Texas summer so basically he saved the day. Thank you! Our regular contractor is great too just not for extended hours or 24/7 service.

Ja
Review №37

David was Very Professional,knowledgeable and thorough I really appreciate his help.

Jo
Review №38

Michael came out to quote a replacement AC system. He was polite and on-time. He made sure to listen to what we wanted and provided 3 options to consider based on our needs. I am looking forward to getting the new system installed!

Su
Review №39

Very professional. The installation of our two new HVAC systems was seamless. One Hour provided a portable AC unit until the new systems were completely installed. The crew cleaned up so well you couldnt tell they had been working in our home until you saw the new equipment and felt the AC working!

A.
Review №40

Robert was fantastic! He took the time to explain several things to me and answered all my questions. He was upfront about everything and laid out several options. Ill definitely use him again!

Ca
Review №41

Absolutely amazed with One Hour Air Conditioning and Heating - Fort Worth! Our air conditioner went out and we waited over a week for another company to help us. I took a shot with calling One Hour Air and they came THAT NIGHT to look at our air conditioner and fixed it the next day!!! They even brought us portable AC units to keep us cool until they could fix the AC. I couldn’t be happier! Huge thank you to Shane and Preston for coming out when we called and the crew that came out that fixed our AC!!! I truly appreciate all of your help

As
Review №42

Brandon was amazing. Quick, clean, professional. My house was at 88 when he got here the ac wasn’t blowing hot air. He had the part fixed and the unit cleaned within 30 minutes and my house started to cool again immediately. I’ll recommend them to anyone I know who needs heating and air work done!

Br
Review №43

Like what! Osvaldo was amazing!! Can’t express it any other way. Knew exactly what to do. Walked me through it very professionally. He’s welcome over for Thanksgiving dinner every year.

Te
Review №44

Absolutely knew the product inside and out. High energy and very prompt! Next day install :)

El
Review №45

We have two ACs and both of the outside systems are on top of the roof. We needed them serviced since it is summer time in Texas. Jay was very thorough and made sure we understood everything him and his assistant were doing. We will definitely be recommending this company to our friends and they will be the company we use from here on out.

Em
Review №46

Quick, friendly professional service. My ac went out in the evening and the repair man was at my house in the morning. Repair took less than an hour. Will call on them again if needed.

Ma
Review №47

Awesome guy, great personality. He really made me fill comfortable about installing a new unit. Gave full details about the new unit.

ra
Review №48

Mr. Smith was very knowledgeable/skillful and concerned. Also, very friendly and professional. And when he saw me wearing a mask, he had no problems wearing one himself. After accessing the problem, he then discussed/explained the price for the repair. Not only did he make the repairs, he also cleaned afterwards.

He
Review №49

7/16/21 David Stapp came out to do my spring maintenance today. Very nice young man. I felt like I was an important customer!I had some issues with my freon, but it was taken care of quickly. I would def recommend this company!! David was super friendly & knowledgeable!!A/C goes out Sunday night & fixed by Monday late afternoon. Got the recommendation from my neighbors, who got it from a good friend of theirs. I would say you now have a new customer! Chuck was very informative & upfront about pricing. He was very friendly too! I did sign up for the maintenance package, great deal! I will definitely recommend to all! Thank you for same day service!!

Ke
Review №50

Jay was great to work with. I Sure wish ALL people working in the service industry treated people like Jay does. Not only professional, but incredibly personable and caring….and all the while working in cramped spaces with 100+ temps in Texas attic’s??? Seriously, This DUDE IS A SUPERHERO!! Thank you for all you do sir.

Je
Review №51

AC was running but not cooling. Robert diagnosed the situation within minutes and provided me all the information for me to consider my options and did not give me any sort of trouble when I told him I wanted to think about it. And then was back within hours when I made the decision to utilize the service. Very professional, knowledgeable, and fast!!

To
Review №52

Rocky was very friendly & knowledgeable. Was able to check my warranty for me. Would use again!

Ma
Review №53

Cody and One Hour AC & Heating were Amazing! My AC stopped working in the middle of the night and they were at my house and had it repaired in a little over an hour. Even after midnight! Cody was fast and efficient! This is my new AC company for life! Thank you so much!!

Sh
Review №54

I was told the only option I had was a brand new system, to the tune of $12,500. I had another provider come out and put in $200 part on and its working great. Ask alot of questions and get a second opinion before you use them.

Fr
Review №55

Fantastic to work with. At our house within 1.5 hours of inital call and finished within 45 minutes. Fair and reasonable pricing, fantastic communication and excellent customer service! Will have our business for life.

Pa
Review №56

Rocky was a professional, knowledgeable technician. He took care of my service with excellence and priority. Will utilize him again.

ro
Review №57

I was very happy with the service and would recommend this company anytime

Da
Review №58

We had a middle of the night AC/plumbing emergency on Saturday night and One Hour Air Conditioning and Heating was able to get to us within 90 minutes all the way from Fort Worth to Frisco.The technician, Preston Pereira, did an outstanding job taking the time to understand the symptoms fully before getting into diagnosing. The issue looked to be a mixture of a few things but looks like it may be a plumbing issue and he helped me understand what to call a plumber and ask for.In the process of helping with the initial issue, he also found a number of other things that probably needed to be addressed with our unit. Unlike some techs I have dealt with in the past, Preston wasn’t pushing me to get everything done right then…he prioritized the things so that I could make a good decision after I get the rest of our emergency figured out.The charge for the middle of the night service call was extremely reasonable and I couldn’t have been more pleased with One Hour’s responsiveness or the professionalism of Preston Pereira. I’m sure most companies want to get a sale on the spot but the way in which everything was handled ensures that for our next repair or unit, we’ll be using One Hour Air Conditioning and Heating.

Di
Review №59

Everyone from the Operator to the Servicemen were kind, caring and helpful. Im coming home to a cool house and couldnt be happier! Two thumbs up!

Ke
Review №60

We called One Hour at 830pm on a Friday night and had our whole HVAC replaced by 3pm Sunday. Cody showed up at 930pm to clean our AC and try to get it to work without luck. Johnathan showed up Saturday morning to sit down and go over all our options. This was the first time my husband and I had done this. He went through it very thoroughly and made sure my husband and I understood. On top of that they have so many options to accommodate anyone who needs this service. He let us choose what was best for us and our needs instead of pushing the latest and greatest (although anything we chose was better than what we had) 10:15pm Saturday night I was really having second thoughts so I called to possibly cancel. Johnathan called me immediately and reexplained everything again. That reassured me we were making the best choice! What company cares about your AC problems on the weekend in the middle of the night? This crew went above and beyond our expectations. Johnathan also not only brought his crew lunch the day they installed he brought my husband and I lunch as well and both my young kids happy meals from McDonald’s! We are very pleased with this whole process and very glad we chose this company!

Su
Review №61

Air conditioning went out on a Saturday night. They arrived within an hour and had it fixed shortly there after. It’s nice and cool now! Would definitely recommend.

C.
Review №62

He was very professional and informative. He offered good information. I would trust him again with no doubt.

Me
Review №63

The company was responsive and got me an appointment the next day. The technician, Rocky, was courteous and extremely professional. He took the time to explain what he was doing. Very happy with the service I received.

Ma
Review №64

No one wants to start off their summer with their AC unit going out. But that’s what we did. Fortunately for us, Preston came to our rescue. I have never had a salesman be more professional, knowledgeable, patient, and informative as Preston. I learned a lot and truly felt like he had my families best interest at heart. I am 100% confident that we made the right choice with ONE ⏱HOUR A/C & HEATING.

Ma
Review №65

Osvaldo went above and beyond to fix our problem. He was very courteous and polite. Would do business with him again.

Tr
Review №66

Jonathan went Above and Beyond in explaining to me what was going to happen and how everything was going to work. He was very professional and I love my new air conditioner. And thank you to all the Techs that put it in as well. They were very professional and very nice. This company exceeded my expectations.

Co
Review №67

They arrived quickly, spent about 30 mins here looking through our attic and outside unit. Took lots of pictures to show us, very knowledgeable and nice. We ended up financing with them. Highly recommended!!

Da
Review №68

Robert came out, told me his plans and completed them as he said he would. His professionalism is a credit to the standards. Excellent service, great recommendations, and had an awesome attitude. Thank you Robert. Job well done.

Su
Review №69

Friendly, answered all questions, went above and beyond to be helpful in many ways, I couldnt be more pleased with their work. Preston gets 5 stars in my book! Thank you!

an
Review №70

Jay is one of the most friendliest and knowledgeable guys I have ever met. Very respectful and professional. I would recommend him to anyone in need of a air conditioning repair!!!!! Great job Jay it was my pleasure getting to meet you brother!!!

Ga
Review №71

We came home from a hot weekend camping trip and had our hearts set on a nice cool house to come home to. Instead we came home to our HVAC blowing hot air.. Our tech Robert Hoffman showed up shortly after our call for help. He got our HVAC up and running in no time! Very professional and friendly we appreciate him greatly!!

Ka
Review №72

Austin had to do major electrical repair to shutoff. Also replaced 2 other components. Very knowledgeable and informed. Very professional & had our system going within the hour. We appreciate the rapid response & professionalism! Thank you!

Br
Review №73

He was very professional, informative and well knowledgeable. He gave me his best offer did not try to pressure me into buying the service right then and there overall it was a great experience

To
Review №74

Johnathan Jones was amazing. Very knowledgeable and outstanding customer service skills. He listened to what we wanted, shared his knowledge and opinions in a very open and welcoming way. He walked us through the process and stayed by our side to handle the paperwork. He went ubove and beyond our expectations.

De
Review №75

I called One Hour AC and Heating after having no AC for 48 hours and having 2 technicians from another company out for service calls who ultimately told us there was nothing wrong. Wiley not only arrived within a few hours of my call, he showed up in the middle of the night with a smile and eager to help. His diagnosis came quickly, and he explained our problems very well, with picture proof. We ended up replacing the entire HVAC system. The installation team worked tirelessly. The old dampers weren’t working quite right with the new system, so Rocky came out and got them communicating well. For such a not fun thing to have to deal with, One Hour made it pretty easy.

A
Review №76

I called One Hour after seeing their ads on a DFW HOME magazine. My AC was not working on the 2nd floor in 2 of the bedrooms during the heat wave.My experience with One Hour was extremely pleasant. From the call to the initial consultation with Shane. Shane took his time to explain to me my system needed to be replaced and gave me several options at different price points.The guys came the very next day and replaced 2 of my units-2 ton &4 ton. Took about 6 hours. They were very careful to cover the floor &carpet and cleaned up after the work was done.I had an issue with a loud vent in a bedroom about 1 week after the install and One Hour sent a technician Charles over and took care of it.My overall experience has been great. Great sales and after sales support.

DO
Review №77

My AC unit starting to blow out hot air on 6/7/2021. I called One Stop on 6/16/21 and they sent James Avalos. Once I explained the issue, James asked if I wanted to sit with him while he troubleshoot and diagnosed the root cause of the issue. James provided me a mastery class in AC repair. He explained and demonstrated the function of every tool he used, its purpose, and explained his process for diagnosing the issue. He really took his time to explain why I needed a new AC unit. He took his time to help me select a unit that was just right for my lifestyle and budget. James took his time and did not rush the process. He understood that a new AC unit is a large investment.I felt comfortable with James and because of him I have trust in One Hour AC and Heating workmanship and product guarantees. I would definitely recommend One Hour Air. Request James Avalos.My AC unit was installed early morning on 6/17. The installers were super friendly and worked thoroughly. After the work was completed, the head guy walked me though their workmanship and gave me an orientation of my new unit.

Lu
Review №78

This Company is HEAVEN SENT NO LIE🙏🏾 I WOULD USE THEM ANYTIME AND WILL BE TELLING THE WORLD ABOUT THIS COMPANY!

Bi
Review №79

Brandon did a great job. He were very professional, thorough, and explained the results of the scheduled maintenance. He checked out both systems inside and out and was efficient and updated me on the progress. Great work!

Je
Review №80

Osvaldo was a pleasure to have work on our AC unit! After having it go out earlier this afternoon and a landlord who was unwilling to get it fixed, he arrived quickly. He discovered our unit was a major fire hazard and got everything repaired and safe for our family!

Ma
Review №81

Amazing service and great response times. Good pricing, great customer service. Military friendly also

Ma
Review №82

Brandon came out looked at our ac unit that completely needs to be replaced inside and out. Was very professional. I am now figuring my finances out.

Da
Review №83

I cannot speak highly enough about each and every individual that represented One Hour Air Conditioning. Zac, the sales representative, was extremely knowledgeable regarding all aspects of HVAC and his product. He sold us on the company and all the services that would be provided. He was the definition of professional ad was everyone. Victor and Hector performed the installation flawlessly. They overcame each challenge as it arose. They were here about 7 hours and worked without taking a break. They did an excellent job. Miguel, the carpenter, replaced a door jam that had been removed to facilitate the installation. His work was so good you could not tell the jam had ever been removed. I was impressed. Last but not least, Jay, the technician, came by to answer any questions that we may have had. He took his time with us and really educated us on our new equipment and its proper care and usage. Thank you each and everyone that made the experience a pleasant one.

Po
Review №84

Bryan did a great job explaining everything. He was professional and courteous. If our budget would have allowed us to go with this company we would.

Pe
Review №85

Preston did a great job of diagnosing the problem, and speaking through the issues while showing me. Very knowledgeable and gave me a few options of ways to approach the fix.

Ad
Review №86

Great ac/heating company. Very responsive to all my needs. Fast, reliable, knowledgeable and friendly technicians with reasonable prices.

Da
Review №87

Brandon was great to work with. He was very honest about my options and costs. Did not try to upsell anything. made sure to show me the issue, so I knew it was legitimate. I have been screwed over in the past, by those so called duct cleaning scam artists. Not so, with Brandon and or his company. Would recommend the service to anyone.

cu
Review №88

Before you commit to replacing your HVAC through this company, do yourself a favor and get at least one other quite from other local businesses.Our initial experiences with this company were fantastic. Our tech, by no fault of his own, was delayed for our appointment but he still showed up and serviced our unit instead of cancelling and rescheduling. Weve been in need of replacing our aging AC, however, and so we went to them first to get a quote.They quoted us between $16k and a staggering $23k before discounts, bringing our quotes down to $13k up to a still alarming $21k. The same services, warranty, insurance, and units from another company was quoted between $11k and $14k.The sales rep that came to visit us was certainly personable but he was also doing his best to upcharge and mislead. Frankly, the most honest thing they told us is that they would be the most expensive service in the area. Had we financed at the $21k level over the 10 years which is apparently their only option (where any other place would offer even 60 months at 0% instead), we would have ended up paying just shy of $30k just in time for the warranty to expire.There is no reality in which this company can justify such a frankly horrifying discrepancy (from $21k to $14k! and only on one quote so far!) for the same services and keep our business. SHOP AROUND and you will save yourself thousands.

Za
Review №89

Mike was punctual, knowledgeable, and very professional. He got to the root of the problem quickly and had it repaired in no time at all. He took the time to explain everything he was doing and answered additional HVAC questions. Overall great experience. I would highly recommend Mike.

Je
Review №90

They came and installed my new ac yesterday and it burned up wires and the compressor went out and we had to go without ac all night and I can’t get answers on when it will be fixed. They did come back to are house until10:30 that night to tell us he can’t do nothing until tomorrow that’s was 7 hrs later and we had kids and an 80 year old woman that lives there in Texas heat

Pa
Review №91

Came to give a quote and gave good advice on what would be best for my house and why. I am getting other quotes and appreciated the fact that their representative didnt pressure me to close the deal.

Jo
Review №92

Michael was a great technician, probably the easiest time Ive ever had dealing with technicians. Got the job done and fixed and even helped me learn a bit about how everything worked. Amazing job.

Da
Review №93

Brandon did a great job. Showed up on time and very quickly addressed the issue. Would recommend!

Ho
Review №94

Jay was extremely competent and thorough in both his diagnosis and correction of the immediate issue at hand, and also alerted me to other issues I was unaware of that need attention. Will definitely use this company again!

Ca
Review №95

Justin was polite, well spoken and knowledgeable. He explained everything to me and showed me pictures. He even allowed me to call my husband and he explained everything to him!😀

ga
Review №96

Sal and Wes did an outstanding job removing and installing my furnace and a/c unit. Timely, professional, and knowledgeable made the process transparent. Great job by the entire team.

El
Review №97

He came out really fast on a Saturday and was so helpful, our problem ended up not being the HVAC and he was super honest. 5 stars! Very professional and kind.

Da
Review №98

Fantastic company and professional. Cody Baker is the best. Honest and gives great information. Great guys. Will use them when we replace our entire system.

Cr
Review №99

Brandon was amazing!! Came out same day and diagnosed issue within 15min. . Since a part is required he left us with a temporary solution until he can install the replacement part. Great customer service

Ja
Review №100

Needed a cost estimate for. New install. Will do thorough assessment of their services and let everyone know my decision.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:2535 Brennan Ave, Fort Worth, TX 76106, United States
  • Site:http://onehourairftworth.com/
  • Phone:+1 817-283-6911
Categories
  • Air conditioning repair service
  • Air conditioning contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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