I called West-O-Plex AC & Heating out of desperation. It was late on a HOT Friday evening and our AC was not cooling. He was responsive and had us back up and cooling quickly. He was more than fair on the price. This is now our Go-TO Guy for AC work !

SUCH A HELP! Excellent service. Jason was friendly, thorough, and efficient. He checked a couple of the usual culprits, explained everything, and had it running cold on the same day! I so appreciate the company and will return when it’s time to upgrade the unit. And the owner was also friendly and helpful when we traded calls early this morning!Thanks again!!

Our A/C had been freezing off and on for a few days. We could not get the temperature below 73 before the freezing started and then we would have to shut the system off for several hours. When we are stuck at home during a pandemic, with outside temps increasing daily, we need our A/C working. Called West-O-Plex and they got us in on the same day. Jason was very professional, honest, and great customer service. He explained the issue thoroughly, answered all our questions, and fixed our unit! Our A/C is working beautifully again and cooling in no time. Thank you so much for all your help!! Highly recommend!!!

Extremely helpful and they do quality work! Will definitely use them again.

I needed a complete AC redo. Not only did they do it properly, half of my house vents were in floor other half was in ceiling which was a problem trying to have air go from 1 side of house to the other, so they fixed it correctly moving all vents to the ceiling (which I prefer). Im pretty sure my electric bill will be much better this summer. If you need AC/Heating work and you call anyone else hopefully you get lucky, if you want to know its done right at a fair price call these guys.

My A/C unit suddenly stopped working and I needed quick help on a Friday with a long holiday weekend approaching. On Thursday evening, I called Mark Roberts, owner of West-O-Plex Air Conditioning & Heating, due to their reputation and proximity to my home. Mark showed up first thing in the morning. He is very professional, competent and did an excellent job. He even took the time to show and explain to me the problem of the failing A/C unit. His fee was fair and I trust Mark with future maintenance service.So, if you are in need for Air Conditioning and Heating service, this is the company I can highly recommend.U. Smith

Everything was great, very professional..I would recommend to anyone. This was my first experience, & it was top notch. Jason, Took time to explain things well in a friendly manner, but also did super speedy work. Just outstanding customer service all around & Looking forward to being a long time customer. My pup is also much happier with the air!!

We needed our air condition serviced so we called in the morning to schedule someone to come look at it. Jason came out the same day and took care of everything for us. Fast, friendly, and professional service.

AC was not blowing cold air on Saturday. They were able to come that day and get us back up and running! Couldnt recommend this company enough.

Great People, Great Service, Great Price. Jason is a true professional and expert. After troubleshooting our failing Air Conditioner, he quickly identied the problem. He explained the problem in detail providing pictures to visually illustrate why system had failed. Pointing out the safety risks left by another AC technician a few years back. Jason also put forth much effort to find required parts for our aging AC system. Local vendors did not have the part; however, eventually found a vendor in Carrollton. Jason kept me informed throughout entire process. Phenomenal service by Jason. Overall, the entire staff was courteous, professional and timely in repairing our AC. Highly recommend their services. Thank you.

Called early in the morning; and the repairman came to my house and completed the repairs before lunch. Couldnt ask for better service with reasonable prices. Will definitely be my go to service place!

Great service from Jason. Came the following day after my call. Kept in touch to let me know when he was coming. Solved the problem quickly and at a great price. First time customer but will definitely use them again.

Excellent service!!!Told me if they had to come back out let them know. They did come back out, fixed the issue and didn’t charge me anything

Jason communicated with me the entire time to provide ETA. He was very busy as you can imagine in July, but was very courteous and communicated with me when he would get there. Found the issue quickly and resolved it as soon as possible. Would recommend.

Called on a Thursday night after hours after we realized our A/C was not working properly. He arrived promptly and was able to fix the problem within 30 mins. Reasonably priced. Friendly and honest. Highly recommend.

Jason was awesome! Called before, showed up in time. Had us going again in less than 10 min. Super friendly, will always use these guys.

Jason arrived on time and was very professional and courteous. He told me about the system in my home and gave suggestions and reconditions on how to save money and prolong the life of our ac and heating system. I will refer Jason and West o plex to others. I strongly recommend them.....7 stars!

Was having issues with my furnace, of course on a weekend, called West-O-Plex. Jason showed up when he said he would, quickly determined the issue and had it fixed quickly. I would highly recommend these guys!

Great service and price! Our A/C died on one of the hottest days of summer and all other companies I called said they could fit us in maybe 2 or 3 days. These guys said they would fit us in same day and arrived 3 hours later. Pinpointed problem and had it fixed in 20 min. They are very knowledgable and honest. I do not usually leave reviews, but I felt compelled to after this experience. I highly recommend.

West o plex an awesome company! Technician Jason was very helpful and informative about my A/C unit and what was wrong with it. He checked the voltage on my unit and found some low points and some bad wiring. My overall experience I would say I highly recommend for a reliable fix.

Mark was fantastic. He really went out of his way to get my AC repaired and even caught some issues that other companies that had been out before never addressed. If you need great service from a company you can trust, then these are guys you need to hire. Thanks again for everything.

Mark was great. I had my heater go out on Sunday evening. I called him Monday morning and he came out to my house within a few hours. Figured out the problem was a bad motor. Got the part and installed the next day. I had priced around and his prices seemed very reasonable. I was impressed with the open and candid way he gave advice and conducted his business. I would call him again if I had an AC or Heating issue.

Mark is super! Extremely professional, knowledgeable, and honest. His service is consistent and his prices are fair. He shows up when he says he will and I know I can count on his quality of work. I am a repeat customer who highly recommends West-O-Plex.

A very special Thank You to Mrs.Roberts for letting us borrow her husband on mothersday! It was late Sunday and he answered our call! We are especially grateful it wasnt something serious and he was able to repair it right away. Mark was professional, courteous and quick. I would give him 10 stars if it would let me!! Thank you again from a very satisfied new customer!

We’ve used West-o-plex for several years for repairs and tune-ups. The service is excellent and the price is affordable. We don’t recommend anyone else.Thank you, Mark, for helping make our lives more comfortable.

Had some issues with our A/C and called west-O-plex. Mark was very polite and made what I thought a stressful situation into feeling a lot better. He said he could come by within 2 hours. He was there on time and completed the job within an hour and now our A/C is running perfect. I will definitely be using West-O-plex again.. thank you!

I had to make an emergency call after 6 on Easter Eve -- the compressor was out. I didnt think Id be able to find anyone. Called and Jason was out in less than half-an-hour, figured out the problem and had us up and going in no time. Nice guy, honest, and very reasonable service! Thank you again! Youre in out permanent Rolodex!

Mark was fantastic. Very professional and knows what hes doing. I highly recommend this company. I called him after hours and he came right over . I cannot thank him enough. His prices are also very reasonable.

Recently called about fixing my AC, Jason came out and was able to fix for much cheaper than I anticipated. I would definitely recommend West-O-Plex for anyone needing an AC serviced or replaced.

I highly recommend this company. Our company uses them anytime we have issues with our AC. We never have to wait and the cost is reasonable. We will always stay with West-O-Plex. We are a family owned business as well and will continue to support other family-owned companies like this one!

Mark was absolutely wonderful.. Thank you so much for coming out today and fixing my unit. I would definitely recommend Westoplex to anyone for your a.c. needs. Great prices and honest work

Jason came out and dignosed our air conditioner and fixed the problem. He was very professional and very nice. Jason was willing to help us. Thank you.

Jason Buck is officially my hero for the day. Came in, took care of a peculiar problem very efficiently. West o plex will be hearing from us next year when we replace the system.

Jason was a great example of going the extra mile.

Highly Recommend West-O-Plex for all your HVAC needs! Jason came out and fixed my fan motor and was upfront, honest, friendly, and professional and worked me a great deal! I called another company first and they quoted TWICE as much money and they were going to replace a different part. I am so glad I went with West-O-Plex they really took good care of me and will recommend them to everyone I know. You will not regret going with them.

I cant tell you enough how great their service was! I had an issue with my HVAC system and Jason came and had the issue fixed within 20 minutes! Jasons customer service was above and beyond! I will definitely be using West-O-Plex Air for all future issues or needs!

Awesome place to do business. honest, dependable, wont try to sell you a new unit when your belt falls off. amazing people. please do business here you wont regret it

EXTREMELY HAPPY with service, promptness, price and JASON!OMG came home after work and a/c not working. Called a/c company I have service agreement with, but no response. Was 6:30pm and 105 degrees - I googled after hours a/c repair, and found West-O-Plex. Called and Jason answered immediately. Was at my house in 30 min and quickly found the problem, fixed it, and up and running again in less than an hour. Jason explained problem in detail and didnt remotely try to upsell or mislead me in any way. Thank god there are still honest technicians and companies out there!!

Yes Ive already recommended them to several friends. Very prompt, professional and courteous. They went above all of my expectations!!!!!! Very very happy😊😊😊

Mark fixed our home AC on a Sunday morning. He was professional, timely, and explained the problem as well as various options to fix the issue. I would recommend West-O-Plex to any one needing their air conditioned fixed or replaced.

Mr. Roberts was punctual, polite, and fast in repair. If you want fast and affordable service, contact this company and ask for Mark Roberts.Mr. Roberts thanks for saving my family from a day of unbearable heat with two children in the home.

I called Westoplex for a second opinion bc the first company was going to charge me $1600. Mark came out same day and had it fix in no time at all. It ended up only costing me $325. I highly recommend Mark and Westoplex!

Wonderful to work with

By far the most reasonable prices around (and I called about 10 different companies and was amazed at the difference)and they fixed my ac so fast that I didn’t even suffer!!!

Very professional. Quick service. 10/10 Would recommend.

Very professional, honest service, good prices. Would recommend to any friends!

Mark did an awesome job and was very affordable. Would highly recommend him to anyone!!!

An excellent ac company with honest and dependable staff!! Thanks Westoplex for doing such great work for me !!!

I called them and they came and fixed my problem very quickly! The technician was friendly and explained everything about the process-i will continue to us them for all ac work in the future

Very professional, efficient, and fair. I highly recommend!

This company helped my grandma gix her ac and i was worried they would take advantage and over charge her. But everything seemed fair snd they were in and out quickly and cleanly. Thank you west o plex.

Quick service and friendly. Reasonably priced. Local business.

Ac broke down on a sunday morning was up and running by sunday afternoon. Didnt break the bank. Thanks!!

Speedy and efficient will always use this company

Great local company! Great prices!

Best a/c service in north Texas. Thanks mark!

If you are looking for honest and reliable westoplex is it!!!!

Service is off top the best around

Mark at West-O-Plex always takes good care of me

They went beyond there duties

Would recommend