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Oliver Dyers Appliance
8320 Camp Bowie W Blvd, Fort Worth, TX 76116, United States
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Oliver Dyers Appliance

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Ra
Review №1

Bought a Washer/Dryer stacked unit as we live in an RV and needed space. Eric was very helpful in assisting us as we needed the unit to be 110v and propane for dryer. He helped us pick out the right unit (we did have to order propane kit and have a plumber come install it). Very satisfied with product. We had to have some warranty work done with the belt on the dryer. Benny and Jason were prompt on coming out and took care of the issue in no time at all. Benny shared a little knowledge on the unit which will be helpful in the future. Great team and products. As soon as we are ready to move into out next home we will buying our appliances here.

Ho
Review №2

I was shopping around for a Maytag dishwasher to replace the one I currently have. I shopped all the big box stores in the area and was unable to either locate one or if I did, the prices were extremely high.Years ago I purchased some appliances at Oliver Dyer, so I thought I would give them a call. I talked to a salesman named Ben and he was very helpful. Not only did they have the dishwasher I was looking for, they were significantly less expensive than other prices I was quoted.In addition to that, their installation cost was extremely reasonable. Ben has been able to move up the installation date, so Im very happy with that also. Highly recommend Oliver Dyer and I will use them for any other appliance purchases I need in the future.

Ju
Review №3

We have purchased appliances from Al a few different times. We highly recommend him, very knowledgeable, personable and kind. Always a great experience with him.

Ro
Review №4

Very personalized service. Purchased Speed Queen commercial grade dryer. Al remembered me from an earlier visit. He had my dryer in stock, reserved it and I picked it up the next day. I really am pleased with the service, quality of the product and overall purchase experience. Thank you Al!!

Ji
Review №5

Called & Reagan answered. In less than 30 minutes, he solved all problems. Waiting now for delivery of my new dishwasher for my rental property. Great professional service!!!!

Ne
Review №6

I was in need of purchasing a new dishwasher and had little time to come in to look. I used Oliver Dyer’s Appliance chat/messaging option and provided the rough opening size in my kitchen along with a price range. Ben reached out shortly after and made a great recommendation that met all of my needs. Purchased and setup installation without ever leaving my home. Efficient process and glad to know someone is monitoring their incoming communications resulting in quick customer service assistance.

Gr
Review №7

Great experience, as usual. Bought a washer dryer yesterday and Al was a super salesman. He made everything so easy for us, really appreciate his efforts. Oliver Dyer’s prices are great and delivery, setup and haul away a piece of cake. Check out their dent room, there are some good bargains.Do I recommend, you bet, have been using them for 20 years.

Jo
Review №8

As always, Oliver Dyer had exactly what I needed (Maytag dryer) in stock for a good price. Ive been a customer for over 50 years and greatly value their service.

Jo
Review №9

I called and wanted to purchase a dryer but it was getting close to their closing hours. I wanted to give a heads up and called letting them know I’m on the way to pick it up. A buying customer mind you… He proceeded to tell me warehouse locks up before actual closing time and I couldn’t talk to anyone that would help me. He can sell it to me but I couldn’t pick it up because the warehouse locked up before closing. A little disturbing. I proceeded to let them know I’ll take my business somewhere that will accommodate a buying customer. Stay away is my recommendation. Thanks.

La
Review №10

AL was exceptional at expediting my dishwasher and disposal install date. He was very kind and courteous and went over all the facts of the dishwasher cycle. I told AL that I would never her anymore appliances from the big box stores and that Oliver Dyer will be my One Stop Shop for appliances in the future. The good things I heard about Oliver Dyer Appliances is indeed the place to go. Thank you Oliver Dyer and AL.

Ma
Review №11

My dish washer flooded, so our land lord called this company to come see what was wrong with it, he told us the issue was that it was old and that it may be better to use dish washer pods rather than liquid Cascade. We took the technicians advice, however, he told our land lord that we used Dawn rather than detergent making a complete mockery of us to who we were renting our house from.He also continued to complain about us to our land lord over issues not involving the dishwasher or his work at all. Overall he made us feel very uncomfortable while in our house and made some back handed and accusatory comments. I would not recommend using this company for a service or repair, there are plenty of better options in Fort Worth.

da
Review №12

Mike was a great help, answered our questions and saved us alittle money. You want honest go see Mike this Navy vet will treat you right. Thanks Mike

Ba
Review №13

Choose Oliver Dyer’s for your next appliance purchase!Extremely helpful and patient customer service!Special “shout out” to Ben! He is awesome!No hassle, no pressure!!!Just genuine great customer care!!!

R
Review №14

Very good help on Tuesday 7/27 21.From Mr Alton Alexis.Will be back .You was very helpful Mr Alton.Thank you for your kindness.

Ju
Review №15

Super helpful. Great selection. Fair prices. Al Alexis is really easy to work with!!!

ka
Review №16

I prefer doing business with Oliver Dyer rather than a big impersonal company. Here they know your name and answer your questions. The people who helped me most were Al, the sales person, and Ricky the delivery person. They both went out of their way to give me assistance. Sincerely, Kathleen Kirk

Ch
Review №17

Benjamin gave us excellent customer service! And they had SweetQueen washers in stock! We were in and out with a new washer in 30 minutes! (We knew what we wanted before we arrived on location. We had been looking for SweetQueen washers that stores had in stock all afternoon.) We are very excited to know that if anything goes wrong with our appliance we can take it right to then for service! Way to go Olivers!

Sa
Review №18

Great experience!! David McCalla your salesman was very knowledgeable and helpful on each of the appliances we asked about. We will definitely shop there again.

Ch
Review №19

As I walked into the location I was greeted by several associates. I worked with Mr. Al Alexis and he provided excellent customer service. He was knowledgeable and he took the time to understand what I needed. I purchased a washer and I will definitely return for future needs.

Ro
Review №20

A friend recommended Oliver Dyers Appliance store to us. We were met at the door by our sales person, Martin, who was very knowledgeable and professional with 30+ years of appliance business experience.We quickly selected the appliance that met our needs and scheduled delivery. Thank you, Martin at Oliver Dyers Appliance, for a wonderful buying experience.

Ja
Review №21

Al was super helpful. My wife talked to him on the phone before we got there so he took us right to the unit we were looking for and gave us a great price without having to haggle or trying to up-sell us.

Da
Review №22

Buying was easy. Very god customer service. Havent delivered washer yet. But best prices..

Re
Review №23

Walked into the store and was greeted immediately by Al. Very friendly helpful employee. They had what I needed and was able to get me next day delivery. Will most definitely return. Thank you for making my day.

Ma
Review №24

Great professional knowledgeable service. I told Ben exactly what was needed/wanted for the space and he quickly and efficiently found a refrigerator to meet those dimensions/needs!

Mi
Review №25

I have been buying my appliances here for the last 25 years. Great salesman, great prices. When your appliances need service, they have a great Service department.Ask for Regan...he will take care of you.

An
Review №26

Knowledgeable staff, no frills. We said what we were looking for, we were shown available inventory, decided what was for us and that was that! Friendly and quick.

Me
Review №27

Got a great deal on a dryer after ours took a turn for not drying. Ben Lewis was great.

De
Review №28

In a challenging environment to get appliances and service due to supply chain issues - it is great to work with a company and sales team that help guide their customers in the right direction to meet their current needs as quickly as possible. Thank you Al!

Ji
Review №29

Great experience. Al understood our needs and fixed us up with just what our church needed. I would do business with them again!

Ni
Review №30

Our GE induction cooktop blew a burner and a circuit board. We needed a replacement fast, but every other place we called said they were backordered 3 months. Oliver Dyers had one in stock and it was scheduled for installation within 3 days! Selection and service is always the best with Oliver Dyers.

Je
Review №31

Ben is always so kind, helpful and knowledgeable! They have great prices!

Da
Review №32

We’ve had excellent service and fair prices from Oliver Dyer for 20+ years. Mike is a great salesperson

an
Review №33

To whom it concerns -I hate for this review to be so negative. That stated, I have done business directly, or with my family for the past 30 years. I have always recommended them until now.I have been paying for an appliance repair that has taken them almost 90 days to throw their hands in the air. My $$$ and my time are lost.In my opinion I have been nothing but patient.I have had their repairman out to my house 8 times where they performed 3 different repairs - 4 of those visits were evidently to visit and eyeball and never correctly investigate what the issues were. I have asked for different technicians to show up for second opinions - but they have ignored my MULTIPLE requests on that simple courtesy. The technician was professional, but he was human. I am not going to blame him - I just believe he was missing something - much like the person taking either my voice mail down, or to whom I directly was speaking when I specifically stated I wanted someone else to investigate the issue.I was not satisfied with the work the technician provided. This was due to the multiple visits, and intervals of time in their response to repair or correct errors created by oversight from the technician on each (the initial and subsequent) repair jobs. The cascade of cost was ultimately the stake through the heart.Simply put - my refrigerator was broken when I called them, but ironically it worked better before the repair work began and then when it ultimately ended.What stated as thermostat and computer board became three additional thermostats, a heating element, and last would have been an additional (~) $1700 (~) job to repair either (or both) the condenser, the cooling line and replace coolant.I have edited this a large degree since my first post as I spoke with management. They had disappointed me in the lat 90 days do to some communication and technical issues, but the store manager did make giant strides to assist and make correct any issue I was having. And they did send a different technician - it was just too late in the game.That stated we could not reach a place of common ground. Nonetheless I needed to delete the text that contained my vitriol.I think they can still do better. The people there are accountable - perhaps this was only a perfect storm.Sincerely,Andrew

Ja
Review №34

Great place! Ask for Mike he has done me right on a washer and dryer set and also a fridge. Great prices and fast service.

Ka
Review №35

Reagan was very knowledgeable in helping with my needs had my purchase erased up with just a 15-2-20 minute phone call.

Ev
Review №36

Quick and easy purchase. Asked through chat feature if they had a bottom freezer refrigerator in the scratched section and response was immediate. Closed the deal and set up delivery.

Li
Review №37

Fantastic customer service by Al! Bought a freezer with his help last year, so knew he would get my business now when I need a refrigerator.

Ph
Review №38

Very prompt, and very professional. Great experience. Ben have great customer service.

La
Review №39

Salesman showed us a scratch and dent gas cook top Closed at quitting time Very satisfied with price and quality

Jo
Review №40

Very good salesman in Alton Alexia. No pressure and very knowledgeable. Enjoyed working with him.

Sh
Review №41

I am in real estate and have to purchase appliances regularly... once I started using Oliver Dyers, I won’t go anywhere else. They’re friendly, helpful and very reasonably priced.

ju
Review №42

My washing machine went out and I was able to replace it the same day. Everyone was very helpful.

Ri
Review №43

Showed us exactly what we asked for. No pressure. Delivered on time. No problems. I have used Dyer Appliance for many years.

Cy
Review №44

Oliver Dyers always takes care of me. They have the best service and sales team to make the best recommendations for my needs.

Ga
Review №45

Our Kitchen-Aid oven decided to have all sort of issues and was rather defiant in the repair process. After wasting much time with Choice home warranty, we contacted Oliver Dyer. From the start, they were honest and upfront about realistic expectation for parts (given COVID) and cost. They never tried to sell us BS. Much appreciated! Our technician, Steve, was awesome! He was prompt, professional, & worked his you know what off fixing our oven. Thank-you Steve for using your Superman strength and somehow managing to get the very uncooperative convection fan out of the back of the oven. As my husband said, Steve took a hit for us and its pretty much true. lol

Ta
Review №46

Highly recommended! Worked with a fine young gentleman named Ben Lewis today, helped me and my wife out with everything. Took his time and was very patient with us. Will definitely be using again! If your in search for any appliances Oliver Dyers is the place to go and Ben Lewis is the man to talk to!

Pe
Review №47

Oliver Dyer is a great place! Im so glad I found them. Ben Lewis was my salesman, he was very helpful and explained all about the differences in machines and helped me make a final decision toward my new Speed Queen Washer!Then I had Wes come out and deliver and install, and he was awesome! He tested everything on my machine and made sure it was level He was very friendly and professional and answered all my questions.I am so happy with them and I love my new machine...when I need a new dryer, Ill be back!

li
Review №48

Al was a great, pleasant salesman. He was low pressure, took me directly to what I was looking for, and made the purchase quick and painless!

br
Review №49

Great experience! They treat there clients like family! Pricing is more then fair. The staff are Pros from the manager Harry to Al, Mike and regan are all exceptional and will give you the best deal possible!

Li
Review №50

Quick and knowledgeable. Have appliances in stock.

Pa
Review №51

Salesman very good, shows you every options they have in the store. Thank You Al......

Ka
Review №52

I have been buying from Oliver Dyer exclusively since 2008. They have a great staff who have been there for decades. They treat the customer fairly and dont try to sell you something you dont need. On top of that, we did a kitchen remodel and had paid for an install that had been done by our contractor. Well, Id forgotten about it and Oliver Dyer called to tell me that they owed us a refund. Theyve been honest above reproach for us and thats why Ill continue to use them instead of the big box stores. Also, if you buy Samsung or other Korean products from the big box stores, parts have to be ordered from Korea and take longer to get. Oliver Dyer has parts on hand or are able to get them quickly for their brands (Whirlpool, GE, Kitchen Aid, etc.) . Keep that in mind when your dishwasher/washing machine/dryer goes out due to a power surge. You want it fixed quickly.

An
Review №53

Great experience from start to finish. We finally found a refrigerator! Thank you, Ben, for all of your help.

Sh
Review №54

Knowledgeable, friendly service, good selection and competitive pricing. Have bought from them before and know that they stand behind what they sell.

Ju
Review №55

It was very efficient and the salesman was delightful

cy
Review №56

Nice friendly service!! Dave was very helpful in finding a washer for me! Thanks Dave!!!

jp
Review №57

Great service from every single person involved in the process!!! Thank you!

Ro
Review №58

Salesman, Ben, was outstanding. Very helpful & courteous. Store is clean & everyone is friendly & knowledgeable. We wont be buying any appliance from a big box store again.

Bi
Review №59

Good place to buy an appliance, bad place for repairs. Years ago paid them a service call to fix a 3 year old Jenn Air side by side fridge that was leaking water when it defrosted. Didnt fix problem. Then last year had circuit board go out on same fridge. Internet searches told me that Whirlpool no longer made that board, but you could get an aftermarket rebuild for about $285.I called Oliver Dyers and told them they could not get the board from Whirpool any more. They said I was wrong and they could get a new board for about $280. They said they would have to pay one service call to come out and verify that it was the board (I had already done that).They would then order the new board and charge me another service call to put new board in. After they came out, they told me that, guess what, the board was $585, not $285.This fridge was marginal anyway, but we had made the decision to fix it if we could do it for under $500. If I had known that it was going to cost $800 we would have just bought a new one.

Wa
Review №60

This is the only place I go for any appliances and I get them regularly

Wh
Review №61

Skip Home Depot and Lowe’s all together and just go here instead. Their prices are lower, their appliances are better, they deliver faster, and the sales associates are more knowledgeable. I appreciate them calling at a reasonable time in the morning to confirm the delivery time later on in the afternoon instead of only 20 minutes prior. We definitely won’t be going anywhere else for appliances.

C.
Review №62

Sales with lots of experienced people. Helpful, friendly, and knowledgable, certainly a go-to preference for us.

Jo
Review №63

The team at Oliver Dyers is great. They made us feel like we were the only shoppers in the store. Our sales guy was very knowledgeable of every question we asked. The delivery team was great and cleaned up after themselves. We are very happy. Thanks.

Je
Review №64

Fantastic customer service and excellent products at great prices. The guys really knew their stuff about what appliances would meet my needs. I will definitely be back again!

Ka
Review №65

Al did his best to get my washer out early but there were just too many! Delivery was courteous, professional and swift! Will order again. Thanks O D.

La
Review №66

Ben was professional & knowledgeable. I’m really excited about my new refrigerator! A great product for a great price!

Ve
Review №67

In and out in 15 minutes, excellent service. No BS salesman honored his pricing and made arrangements quick and easy for delivery. Highly recommend Olivers for any and all appliance needs.

Be
Review №68

Great prices, awesome service and friendly people! ❤️

De
Review №69

Went in on Saturday morning (busiest time of the week) they had 8 salesman and 2 women in parts. Waited 15 minutes for help (one lady never got off the phone) a elderly women finally waits on me, has no idea what my part is (part number is on the part) and insist I need a model number. Sorry Oliver I used to get great service, something has to change.

Da
Review №70

Always friendly and helpful in the store.Have had good service from their repair department, too. Our favorite place to getappliances.

Te
Review №71

We had a problem with my Moms oven and they were there quickly to assess and fix the problem. Its reassuring there are companies still around that are local and care about customer service. A rarity nowadays. I highly recommend them!

An
Review №72

Called and scheduled for repair man Steve or Steven to come out and fix washing machine, they told me it would cost 242 plus tax but when he showed up he was rude right away took a look at it and asked me if I new how much would it cost. As soon as I told him he started being even more rude and unprofessional saying he is leaving and not doing it. I told him that I would call someone at the store but he kept saying you dont need to call anyone I am not doing it unless I pay additional 188$ . When I called the store they told I was quoted the wrong price and as we were trying to figure it out he just started to yell he would not do it for less and just got up and left. He was so rude and unprofessional and almost yelled at me, he would not even wait to have it figured out as I really needed washing machine to be fixed. I am still in shock the way I was treated .

Ch
Review №73

Excellent service dealt with Dave. He found a way for me to get my wifes new oven and not have to wait six weeks Way to go Dave I look forward to dealing with you in the near future

To
Review №74

Very nice salesman. FOUND me what I was looking for and gave me a very fair price.Saved my Thanksgiving.

Le
Review №75

Great service and product.

Su
Review №76

I needed a new stove for our new home. I called around and found that Oliver Dyer matched the price from one competitor and sold the stove to me at 200 less than Nebraska Furniture Mart! Mike gave me great service from start to finish. The installtion guys came right on time and finshed quickly. The stove is beautiful. Buying from local businesses really is the best!

Ta
Review №77

Good prices and fair install as well

Al
Review №78

You need to be serious when you go in. They are very knowledgeable. I found the prices to be competitive.

M.
Review №79

Awful service! We told the repairman the issue with the dishwasher before they came out. JD came out and didn’t even pull the dishwasher out. He said it was a power issue. That’s exactly what we said it was on the phone. He didn’t take anything apart and still charged $100! Scam!

Ca
Review №80

I placed a one because you have nothing lower

ke
Review №81

Fast, thorough and friendly service! I highly recommend them.

Ho
Review №82

Tell them immediately what you want. X,Y,ZTell them you want to spend X. You got it. I went to the back where they keep the scratch and dent. Got brand new washer and dryer for under $800. Depends on the brand and what size you get. But a full size with barely any damage!? No fuss. Nothing.

Ph
Review №83

Just called, and got in Mike in sales. (Mike could not have sounded more unenthusiastic)Mike, Im late to the game here, but do you have any deep freezers available? And Mike, No one does Sir, and proceeds to hang up while Im mid-reply asking if he would know when they are available.I wont be calling them again.

Ch
Review №84

I have been purchasing Appliances from Reagan for 25 years. He is there for you. You want New, hes got new, You got Rentals, You want to see his scratch and dent stuff. Some of its so good, Its in my own Home. Reagan is all about Relationship Marketing. So you know he is Honest as they come. Mr. Dyer would not be present if he hadnt done things right for us the Client and his Employees whom many have been there for Ever. I think theyre tops. I have not had any problems with the products that I purchased from Oliver Dyers Appliance. Ill stand on that.Chris Gotcha Wilson

Me
Review №85

Great customer service!

St
Review №86

Looking for a used washer and as soon as I was greeted and the salesman saw I was not looking for something new, he said “ok just go out back and I’ll see if someone can help you.” None of the washers out back had prices and 15 minutes later after walking around no one even bothered to stop and ask if I needed help. I’ll never come here again.

Ir
Review №87

Absolutely the best place to shop for appliances at the best price!! Outstanding customer service!! I was greeted immediately when I arrived and Ben Lewis was very knowledgeable and helpful in assisting me find just the right washer I needed!! I made my purchase in a minimal amount of time and am very pleased with my purchase! Will definitely return for all my future appliances needs and recommend to family and friends!!

Ja
Review №88

I called Oliver Dyers to check on my washing machine since it wasn’t working right. They got me an appointment right away. The technician, JD, arrived on time and was courteous and respectful. He got my washer going again and it works like new. I’m happy to recommend Oliver Dyers Appliance to anyone that needs their appliance worked on.

Se
Review №89

I was not looking forward to going fridge shopping with my grandma but I’m so glad we made the stop at Oliver Dyers! Right away Ben greeted us with a friendly demeanor and asked us what we needed. He showed us to a few fridges and we ultimately found the perfect one at a great price. Would highly recommend coming here and be sure to ask for Ben!

De
Review №90

Isaac and Trevor were very kind, respectful and prompt with my fridge delivery! They even offered to help clean! And Chuck and Mike (go Frogs!) in sales were super pleasant to work with...not “pushy” or breathing down my neck! This is an excellent place to purchase your appliances from. Thanks, all!

To
Review №91

Went to Oliver Dyers last year for our new appliances recommended by someone I work with. It has been exactly one year and 6 months and the appliances are junk! Washer went this past weekend and they told me that $304 will fix it. Refrigerator is making weird noises already too. They are terrible and I would not recommend going there. Nice sales people to sell you then they just dont care after the sale. For the cost of repair we now have to get a new washer and will not purchase from them or recommend them, ever!!

C
Review №92

I have used Oliver Dyer for years and once again they hit the ball out of the park for me!

Sh
Review №93

Weve been using them for many years with excellent service and great value for your dollar! The salesman, Mike Harris, is great to work with!

Ja
Review №94

Good local business that cares about their customers. Got a refrigerator from their scratch and dent and compared the price to Lowes and Home Depot and I saved over $1000.00. Needed an element a year or so ago for our dryer on a Saturday and they had it. The price was a little more than I would have paid if I would have mail ordered but that is expected. Anyone knows that convienence has a bit of a premium. Highly recommend.

Te
Review №95

Great experience! Ben was awesome to work with. We are super happy with our Kitchen Aid refrigerator. We will continue to shop at Oliver Dyers for all appliances.

De
Review №96

Best place up ever, warehouse full of appliances to choose from excellent customer service, delivery person was awesome did a great job of caring about my home and safety, wore a mask and gloves to protect, couldnt be happier! Prices are awesome there as well, shopped all over metroplex and couldnt find a better deal.

Wa
Review №97

Have gotten 2 washer machines in 3 years from this appliance center,totalling over $1100,6years prior we bought a used washer and dryer for $150, that second hand washer lasted twice as long as both new ones,we have have that very same dryer for 9 years and still works great,my question is how much money do you have to pay to get a washer that lasts over a year from this Oliver Dyer clan

Ja
Review №98

This place is wonderful when looking for appliances. David and Raegan were so helpful when I came looking for appliances. I was able to get my cooktop and refrigerator there at a superb price.

To
Review №99

The manager is so rude he thing we are his slave

Mi
Review №100

Great place to buy appliances. Fast and friendly service. Ask to see their scratch and dent.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:8320 Camp Bowie W Blvd, Fort Worth, TX 76116, United States
  • Site:http://oliverdyersappliance.com/
  • Phone:+1 817-244-1874
Categories
  • Air conditioning repair service
  • Appliance store
  • Appliance parts supplier
  • Appliance repair service
Working hours
  • Monday:9am–6:30pm
  • Tuesday:9am–6:30pm
  • Wednesday:9am–6:30pm
  • Thursday:8:30am–6pm
  • Friday:Closed
  • Saturday:9am–6:30pm
  • Sunday:9am–6:30pm
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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