Five stars really isnt enough for these guys. My mom passed away Sunday and a friend of the family uses Matco as a subcontract for his home construction business. They heard my parents a/c wasnt cooling and the same day they showed up at the house accessed the issue and called our family friend. Our friend (heaven sent) gave them the go ahead to replace the whole unit. They guys arrived the next afternoon around 5:30 and were at the house until almost 10pm putting in a whole new unit. The guys were very professional and helpful. I highly recommend Matco as they went out of their way to help someone in need. The actions of these guys and our family friend brought tears to my dads eyes as he didnt think he wouod ever be able to get his a/c replaced. Thank you, Matco!!!
I cant say enough great things about Matco. I spoke with Matt the owner and he is awesome. Then I had one of his techs Chad come out and he was very professional and knew what he was doing!! If you need Ac repair I would call Matco.
During the horrible winter storms, I was in contact with Chad (I think. Please forgive if Im wrong) who walked me through how to get my Nest thermostat to work properly because it wasnt switching my heat on. He was kind, patient, and understanding. An absolute value to the company!
Turned in warranty work request for improper operation 3 weeks ago, still no response. They’ve already been out 4 times without correcting the problem. Turns out numerous homes, of the same floor plan, have the exact same issues but they’ve stopped complaining because Matco can’t fix the problem. Guess what Matt, I’m not going away. I will do exactly what I told you I would do. Bad, true, reviews, BBB complaints and complaints to the TDLR. Once my system is properly installed, I will be suing you for the $$$!to correct. Plus, I’ll make sure everyone in my neighborhood does the same.
I have used this company for many years due to their integrity and honesty. It is hard to find a company that will come out and tell you the repair was so simple that there is no charge but this company has done that with me twice. I recommend them to everyone who ask, including my neighborhood group. Just last week I called them about a new AC unit they had installed 2 years ago as the AC filter came out soaking wet. They informed me what to do to repair it myself and now it is working perfect.
Love this company from the top to the bottom! They provided me exceptional service on a weekend when my A/C went out, had it replaced in no time, since I was home pregnant with my daughter. Matt & Laurie are top notch and I will use them again and again. I’ve referred my family and friends to them and all have great things to say!
I have been using Matco for over 10 years. They have installed a new unit in my home, and serviced my previous units. As a single parent, it was such a relief to find a company that was courteous and trustworthy. The prices are always reasonable, and they worked around my crazy schedule too! I recommend them to anyone looking for an ac company!
Funny. They don’t answer service calls or even call back to let you know they are busy. Great way to run a biz. Just call. Exist.
I have been doing business with Matco Heat & Air for longer than I can remember! They have installed new units in my home as well as a commercial business. I have always found their pricing to be fair, their recommendations based on whats needed and their workmanship excellent. Whenever Ive needed any service, theyve made every effort to respond in a timely manner, kept me informed of any delays and tried to address the problem on the initial visit. Their work isnt done until the customer is satisfied. Anytime I can suggest Matco Heat & Air to a friend or neighbor, I do it with no hesitation knowing this local company will take care of others exactly as theyve taken care of me!
Santiago of Matco services is a courteous, experienced and professional HVAC technician who has over the years helped us when we have had issues with our A/C system. Today, on a Sunday, in record heat he was able to solve our problem quickly and effectively. What a relief.We replaced Frymire years ago with Matco and are glad we did.Thank you Santiago and Matco!
Great company, great service and even better people!!
Horrible business horrible customer service I will never do business with these guys again. They installed our air condition in our brand new home. A year later our a/c goes out they tell us because another company told us about the leak we had then our warranty is not valid. The lady I spoke to Tara was really rude and wouldnt let me speak with the owner Matt to discuss the options we had going forward. Even though our a/c has a 10/year warranty.
Matco came into my house and fixed a mess from another compays installation. work was excellent along with the price!!!!!!
Honest, Professional, Knowledgeable, Great Work!
Matco Heat & Air are great people with great service!!