Ive been using Premiere for about 3 years and have no complaints. Scott is always enjoyable to work with. Hes straightforward, honest, and is one of the few service men who dont ask to speak to my husband or patronize me. Hes serviced our 20 year old units, guided us through the replacement process, and now does the annual service for the new units. Cant recommend the company more.
Premiere installed multiple Fujitsu mini splits at our 125 year old home. They heat and cool and are super quiet. Pretty simple to take care of basic maintenance too. The installation went very quick and smooth.The guys are professional and on time. Great overall experience!
Had a new furnace installed. Very responsive, patient and knowledgeable. Took time to explain all new equipment upon installation. Would definitely recommend. Didn’t try to up sell and was honest about what we really needed.
I had Premiere Mechanical replace my air conditioner and gas furnace several years ago, great work done at a great price. Since then, theyve provided outstanding service and regularly scheduled maintenance like clockwork. Cant thank them enough, they do fantastic work.
Premiere Mechanical has always provided exceptional service. The are prompt, pleasant and highly efficient. I would highly recommend this company
When we called Premiere Mechanical to come out and take a look at our air conditioner they made it a priority to get to us quickly. Scot was efficient, honest and clearly very knowledgeable. He had our air back up and running in no time and without breaking the bank. When we were experiencing issues with our heat a few months later, we called Premiere Mechanical. Once again we received excellent customer service. The problem was quickly identified and resolved. We couldn’t be happier.
I highly recommend using Premiere Mechanical, I have used them in 2017 for a new furnace and this year for a new A/C unit. Scot was quick to come out and installed a new A/C before the crazy heat this year! If any of my friends or family needs anything I will recommend them!
Scot installed our furnace and a/c a few years ago. He even has assisted with our water heater issues which he did not install. He does a fantastic job and is very personable. I have even called him with questions at times and he answers any concerns quickly. I would recommend Premier Mechanical to everyone.
The team that installed our furnace was so professional, virtuous, and helpful. They went above and beyond what they needed to do. I was able to ask several questions about other topics with the water heater and felt a sense of pure honesty. I am very satisfied with the work they did at an extremely reasonable price.
I have worked with Premiere Mechanical since 2010 and found them to be professional, cost effective and always looking out for my best interest. They have never tried to oversell me! A great company to work with. Highly recommend.
All of the above and then some! Truly appreciate their business!! Heres to continuing success.
Scot upgraded my 50 year old thermostat to a new smart thermostat. He made sure to dot every i throughout the installation process, and even took the time afterwards to walk me through use of the thermostats phone app. He made sure I was satisfied with everything prior to leaving, and personally checked on me afterwards to ensure my satisfaction. GREAT customer service. Extremely knowledgeable. Highly recommend Premiere for all your heating and cooling needs, in the Fort Wayne area.
Always a quick response; very reasonable pricing; excellent work and always explained what they were doing and why. We had a new furnace and air conditioner installed nine years ago and have had no problems with their installation, cost and use. I would highly recommend this company to everyone.
Scot installed our geothermal unit a few years back and has been very helpful with every situation weve encountered. He has kept the unit in top condition and has offered excellent advice on maintaining and upgrading equipment. He is very personable and willing to lend his expertise and experience on any mechanical or plumbing topic that comes up.I would definitely recommend Premiere Mechanical for every HVAC issue anywhere.
Scott and his team did a great job! They were very helpful and knowledgeable. He installed a Nest thermostat and spent plenty of time showing me how it operated. He also told me about the rebate program with REMC. I have use Premiere in the past and they have always done a great job!
They found a leak co2 leak while they were installing our new units. They informed us a fixed it. The last people just put tape over it and hoped no one would notice. Premiere Mechanical literally saved my familys lives! I will never go with anyone else!
This is a great company to do business with. I had an older furnance that other companies would look at and tell me just get a new one. Premiere knew how my furnace worked. They would tune it up and I never had any more problems with it. I wont use anyone else.
Kirk was very quick to respond and had our system repaired and pumping out cool AC in just a few hours. On the hottest day of the year to date, it was miserable without air. Thank goodness we knew to call Premiere Mechanical!
They were great. Got here right at 8 AM as promised. Done before they promised. Left no mess. Were pleasant. Helped me close hard to crank windows. Even ths ones upstairs. Very pleased!
We needed an entirely new Mitsubishi system installed in an older home. Scot and his team were great! He was very knowledgable and honest. The job was done in the timeline he gave us. We are very pleased and would highly recommend!
Great work. New system installed super fast. Always on time and great customer care.
They are quick to respond when we reach out, consistent in service, very friendly, and reasonably-priced. Weve worked with Premiere Mechanical for years, and are very confident in their service and knowledge.
Fort Wayne’s housing market is so hot that our home sold in 7 hours! One of the requested “to-do’s” was replacing our heat pump. Service was excellent!Thank you!
Top notch, friendly, knowledgeable service! Quick service on A/C and furnace repairs. Have used their expertise 3 times so far and will continue to do so in the future. Highly recommend!
They are dependable, friendly, efficient, and clean up when finished.My mind is at ease after my Spring and Fall check ups.
Very reliable and dependable. On short notice I received superb service. Had to replace 20 year old furnace and AC. And it was done within 2 days of calling.
I love that they do all the warranty work for the equipment they install. That is a great part of their service.
From the replacement of our system to the yearly preventative maintenance checks, we have always been very happy with our choice to use Premiere Mechanical.
Kirk and Scot were great! Scot made it right out and diagnosed my problem with my AC and went through my options with me. I decided on a new system which Kirk made it right out and installed. Both of them were very knowledgeable and professional and answered every question I could think of. They also offered an excellent 0% financing option and did all around excellent work. I would definitely recommend them for your heating and cooling needs.
My HVAC unit went out While I was out of town. I was in a bind. Several people recommended this company to help us and they worked with us over the phone with our housesitter to get a new unit put in. This took a lot of trust on our part but they definitely impressed us. Not only were they honest and upfront but they were very affordable and we got a great unit. Who else would buy a HVAC unit via the phone? We have used them several times since and then impressed every time and recommend them to everyone. I highly recommend this company
Scott went above and beyond in servicing my heat pump, excellent customer service.
Very professional and reliable, also very knowledgeable, happy with service and prices. Will .call. Again for sure v
Kirk and his team did a great job installing our new HVAC system. The American Standard product is top notch and his price was well within our budget. I highly recommend Premiere Mechanical for your new HVAC system!
Pretty much like every other high-overhead overcharging HVAC company. Needed a new blower motor and wheel for a furnace in a rental property. Basic parts that can be had online for about $150 total. Total invoice for the job that should have taken no more than an hour: $687. And that was after a 5% discount. When I inquired about the warranty to see if these were perhaps better quality parts to justify the higher price....nope...same as everyone else. One year warranty. Absolutely outrageous and unreasonable.UPDATE (4/11/2017): Blower motor failed within warranty - it was replaced. Another property of mine that also had a new blower motor installed by Premiere also failed, just outside the one-year warranty. Never again.
This is my entire familys exclusive HVAC company. From new products to our yearly preventative maintenance, we can count on Premiere Mechanical to do things right!
Awesome service - Scot knows the technology like no other. Absolutely no question who to call when problems with the HVAC come up. Scot (and Jen) at Premeire Mechanical.
Premiere Heating & Air Conditioning should be looked up to by service professionals everywhere! Quality same day service at a tremendous value! Over the years I have hired almost every big name brand service company Fort Wayne has to offer and I can honestly say I have reached my last stop when it comes to HVAC work. I would highly recommend this company with confidence to anyone!
Scot responded fast to a heating emergency.
Replaced my AC and furnace, friendly and professional staff, quick to return calls and emails, would definitely recommend to others in and around Fort Wayne.
Premiere recently had to replace our entire furnace, while it was an unexpected, they made the whole process much less painful and the new system is amazing!
I recently purchased a home and during the first heat wave of this spring, my air conditioner quit working. I called a friend to find out who she would recommend and she told me to call Premiere Heating and Air Conditioning. I called Kirk who came the same day to service and repair my air conditioner at a very fair cost! I would recommend Kirk with Premiere Heating and Air Conditioning to anyone with heating or air conditioning needs. Thanks Kirk!!
I just bought my first house and heard about these guys through my realtor. They understood my lack of knowledge and walked me through the whole process.
Same day, impeccable, and most importantly honest service!
This company does shady deals with home inspectors. BEWARE if a home seller or inspector has used this company during a sale of a home you CANNOT trust any work claimed to have been done. Trust me...
They are professional, efficient, timely, and extremely competent!