Cayden & Jovanni we’re on time, professional and extremely courteous. We cannot thank them enough for making our experience as good as possible. The whole Devoted team top to bottom is one we would recommend.
I was greeted on my recent return from the North to a water leak from the unit above me. Although the gentleman upstairs said he would make it right and pay for everything, I thought it important to contact my own homeowners insurance. When I did, the referred me to Devoted Restoration. I called and Jackson and Collen were at my place within an hour., They were able to detect the water behind the walls and well as see the stains. Carpeting had also gotten damaged and baseboard had to be removed. Then in came the blowers, a number of them. Jackson were professionals in every since of the word and were just as courteous from the word go. They were here right on the button every morning, even as early as 7 am as that is the time I had requested. I believe this is well ahead of the time they normally start. Good to see people work with you. I am very pleased with the work them and the work they did.
This company was prompt, courteous, and very professional. They responded very quickly, answered all questions and offered detailed information about the issue. They resolved my problem with the least cost to me possible. I would highly recommend them to anyone who needs the services they offer. Tony Greene, the Emergency Service Manager was extremely helpful, reassuring and professional.
Excellent service. Very thorough in ensuring that all mold is gone. Kept the homeowner informed as to the daily progress. Jason Santiago was very conscientious as the lead restorer.
Cant say enough good things about this outfit and the team who worked with us from beginning to end. Professional, yet personal, friendly and compassionate during what was to us a stressful debacle. They inspired confidence from the moment they responded to our situation and followed through to the letter. Felt they kept things in control for us and were amazing about walking us through the process and providing advice. Fantastic teamwork! Forever grateful!
I never leave reviews. But this was such a positive experience I felt I needed to. We had a water leak over the weekend. On Monday we called Devoted and asked them to come out to assess. They were there right when they said they would be and carefully surveyed the situation including an infrared scan. They determined that we had already done a good job of mitigation and gave us some additional advice. Best of all they didnt try to up-sell us on services we didnt need and didnt charge us anything for the visit. They were great. Wed definitely use them again - but hopefully we wont have to.
This company is fast, prompt and very professional. They came out and had the estimate ready same day! The office staff is so happy and friendly on the phone. Hendrix who did the repair work was amazing, polite and cleaned up as he was working and after he was done. I highly recommend this company for any work needed
This company is absolutely top notch. I recently had flooding in my home from a broken water heater. I was fortunate that I was referred to Devoted. From the first phone call that I made (I spoke with Jamie, one of the owners), all service was prompt, courteous, professional. I needed everything from the initial mitigation service with having baseboards immediately removed and large fans/dehumidifiers placed to the final process of painting walls. Doug was my go to person and he handled everything for me including the estimate, communication with his team, and check endorsement from my insurance company. He made sure I felt free to reach out to him at any time with questions and he kept me updated continually. Chelsea helped me with scheduling for all repairs and made the process easy for me and my schedule. Tony and Tim came out to replace baseboards- were right on time and had the job done more quickly than anticipated with excellent work. Leo and his team came out to paint- again every day on time and really went out of their way to make sure everything was done perfectly. Then the icing on the cake- Kelly came out and cleaned following all work being completed and she was wonderful! I feel so thankful for all of these people and the work that Devoted does. The communication throughout was so timely and the process was seamless. Truly made a bad situation for me so much better. Truly a testament to the owners that they have all of these wonderful people working for them- they all truly care about their customers!
Highly recommended company for restoration. These guys are helpful, very knowledgeable in their work and why not work with the best. I give my call everyday, why not have a company that will do the same for you. Especially now in days customer service is almost non existence, its good to find a company that still believes in taking care of the client. Thank you Devoted.
Beyond thankful to Devoted Restoration and their dedication to their customers. They were honest and worked hard to resolve the issue. Now days its a gamble to find a company that wont take advantage of a situation. I trust them completely and would refer them without any hesitation - thankful for their honesty, quick response, and dedication to a job well done! Please do yourself the favor, save yourself some headache and contact Devoted Restoration - you wont be disappointed!
I highly recommend this company. Not only do they go the extra mile, but communication and customer service exceeded my expectations. Doug was a huge help in estimating and getting things underway to putting my home back in one peice. The professionalism of this company speaks for itself.
Devoted has a good team of professionals doing their best to serve our community to the best of their ability. They helped a colleague of mine who was being taken advantage of by their condo association and Devoted was honest and helped them clear up the situation so everyone was happy. Id definitely recommended these guys to anyone who needs their services!
I called Devoted Restoration on a Tuesday (non-emergency) and they showed up on time the following morning at 8 am. Timmy quickly assessed the problem and began work immediately. Not only was his work fantastic, but my wife commented how kind and courteous he was, even going so far to help her with the garbage cans in our driveway. Devoted Restoration lives up to its name! They have a customer for life in me and I highly recommend their services to all who may need them.
After doing research and having trouble finding the right company, Devoted restoration was the one. They got back to me within a timely fashion! Their prompt responds and ideas 💡 to better help our company made it worth the time to look around! Brandon Britton was very helpful and willing to help when we needed! Would use Devoted Restoration every time.
Jamey and his team are true professionals in the restoration business.
Jamey and the crew are absolutely amazing!! They genuinely care about you and the situation your family is going through. The most honest, trustworthy group of people I have had the pleasure of working with! Communication was impeccable and the deliverance was A+! Will always recommend Devoted Restoration!!
When we found that we had water damage in our walls from a leaking shower pan, Stan and Brandon came out right away to check out the damage. They talked us through the entire process and were always happy to answer any questions we had. They were very helpful in dealing with our claim and making sure we had everything we needed for our insurance company. The crews were respectful and did a great job. We’ve already recommended Devoted Restoration and will absolutely do so again in the future.
Stan is the owner and he doesnt hide behind a desk. If you use their services, you will meet him and get an honest and fair quote. There is no one nicer or respectful than Stan. If you dont use them, then good luck with damage. Love you Devoted Restoration.
I have used Devoted Restoration on quite a few occasions now and the service has been impeccable every time! When a washing machine completely flooded one of our homes they had a team on site, after hours, in less than 30 minutes. They moved quickly and helped to ease our tenants anxiety. Jamey and Tony stayed in constant communication with us through the entire process and beyond to make sure we knew what was happening and to answer any questions we had. They have also helped me with some small repairs & dry-outs without hesitation never acting as if it were too small of a job for them...they treated it with the same sense of urgency and importance. Jamey, Stan, and the ENTIRE team are top notch and they exude nothing but excellence! Thank you Devoted Restoration for your service to your customers and to the community!
These guys are great! Worked with Jamey and he did an awesome job with the project. Highly recommend
Devoted Restoration has been wonderful to work with. They helped my grandmother after she had flooding and mold in her condo. She has had nothing but wonderful things to say about everyone she has spoken to. I would recommend them to anyone in need of their services.
If you ever need a reliable company, start here!! I couldn’t believe the attention not only to detail, but to our needs!! Jamey is one of those people you not only trust, but also feel secure in his knowledgeability and personal directive. I highly recommend this company and personally, Jamey!! Thanks again for a job well done!!
Love these guys! Very fair and trustworthy. Definitely will recommend to everyone!
Devoted Restoration took care of all the issues I had resulting from water damage. It was a seamless and effortless problem on my end. They took care of everything. I would definitely use them again should the need arise.
So thankful for this company! They really care about the people they help. We have three young children, and they cleaned out the mold we found quickly and efficiently.
I highly recommend this company Stan is very honest and helpful they did a wonderful job. Thank you Stan
Very responsive, great work and all the employees we have dealt with are very nice.
HORRIBLE COMPANY extremely unorganized and unprofessional. Owners jamey and stan and one of their managers are the the reason why restoration companies are seen as scam artist. These guys are known for passing air quality test by either hiring their own guy to pass it for them or altering the reslults to become positive since the OWNER jamey took the course on how to pass mold test and like he said “knowing the secret ways to get a mold test to pass”. Not only that but on multiple occasions their workers have been told to Pull fans and dehumidifiers from areas that are still wet because it had passed the three day mark that insurance companies will pay for. There are some good and honest employees here but I will never trust a company that is run with Dishonest cheap owners like these. 0 out of 5 stars.
Horrible experience with Devoted Restoration dishonest workers and unhelpful. Would not recommend to anyone. Scammers
I cannot thank this company enough! I walked into my new office after visiting with my son for 2 days and found water everywhere! It was more than a shock, I was in disbelief. I’ve never had to take care of a situation like this, but I knew I needed to act fast. My insurance agent gave me Devoted’s telephone number – they were there fast with all of the equipment needed to get started! Going through the process of dealing with insurance adjusters and the landlord was extremely stressful and daunting – I’ve never been through this before! Everyone of the employees at Devoted were kind, compassionate, and efficient. They all greet you with a calm “don’t worry” demeanor – sounds simple enough, but it meant a lot! Their workmanship was excellent, from the cleanup to the restoration. HIGHLY recommended! Lea Leonard, LCSW
Unfortunately, this company does not communicate with the customer. They do not inform the customer of the plan to complete the work nor respond to phone calls/messages.
A GREAT company to deal with!
I recently had a neighbor get some work done by them and all I have to say is they need to speak to their employees because they were constantly cursing outside and what seem to me as they were just goofing off, it was beyond me why they would be doing that while working on a job site.
Trashh 👎👎 so unprofessional
Devoted has been outstanding to work with. They were very professional and responsive. Their work was impeccable......Technicians Cayden and Jovanni were fantastic.
Our insurance company highly recommended Devoted Restoration. We were so lucky to have Lucas Mathis come to our home. He was informative, professional ...yet very pleasant. We looked forward to seeing his smiling face each day as he checked on our home. Thank you to all of you.