We called to investigate one room that always was warmer in our new home and also learn about installing a UV light. FHA was able to schedule an appointment for us the next day. Matt was very thorough and also went up into the attic to view all the duct work. He had also looked at temperature differentials and filters. He made suggestions and then followed through for us as well as explained their air filtration and UV products and home maintenance system. Very thankful for his assessments and recommendations. We will definitely continue to use them for our HVAC maintenance and needs.
If you reside in Collier County, I wouldnt recommend using them. I had a service call completed and was told that I needed a new thermostat, 10 days later AC wasnt working again. Was then charged an additional $119 for a second Diagnostic Analysis + $355 to replace a warrantied Conductor and Capacitor, ($355 for 40 minutes of labor, equivalent to $532.50/hour). . .STEEP!!!!!!! The thermostat wasnt the issue on the first service call, because I connected the original one back and the unit still operates. I asked for a refund of $119 for the original Diagnostic Analysis and was told No. Unfortunately, I will be using someone else in the future, I would suggest you do so also.
Donnie and Matt worked on our AC unit and did an extremely fantastic job. They were punctual, knowledgeable, respectful and easy to speak with. They listened to our concerns and answered our many questions. We are thankful for the job that was done. We really appreciate the work that they did.
Very satisfied with the quick response when my AC went out. Don Berry answered all my questions and got us going again in no time. I now have a maintenance service contract with Florida Heat & Air.
Matt K came today to do our new install registration and explain the unit. He arrived before scheduled time and was very informative as well as professional. Great job.
Donny is the BEST! Major fault on your AC in the hottest part of the Florida summer - what a nightmare. But Donny, who has serviced our AC since it was new three years ago, really came through for us. He quickly diagnosed the problem and ordered and expedited the delivery of the required part. Installed it the next day as a thunderstorm was brewing.
We purchased a high end Carrier AC unit in July 2018 and have multiple problems with the unit. It stops working altogether even though we have used Florida Heat and Air for all maintenance per our agreement. In April of 2021, it stopped completely and we were without air for three days until they could fix it by replacing the blower. We had it serviced in May 2021 and today, August 25th, it has stopped again. We called for service and they have no idea when someone can come out. They dont seem very concerned about us or the large investment we made in their product. Very disappointing!!
They went on service call to the house and charged $284.00 to flush the A/C. They said this consisted of 2 charges, one was diagnostics and the other was draining the system. They had to go back next day as A/C was still dripping. In Past was only charged $119.00. I personally believed that they charged for two visits. I will never deal with them again
Donnie is a very knowledgeable and experienced technician, explained everything to keep the a/c running at 100%! You won’t be disappointed and make sure to ask for Donnie!
Initially rich came out and was super amazing when it came to exploring all the options for my new and upgraded air system. So thankful for rich helping pick out the system and advising on what needed to be done to cause no extra work on our part.When Eddie Perez and Albert Mendoz came in and worked an extra hard day and got the new system switched out and my AC works great for the first time I’ve lived in my home in the past 11 years. They were awesome, courteous, and they did a really professional job and really cleaned up after themselves as well. Looking forward to a great relationship with central aire for years to come
Don has been servicing my system for awhile. He is very professional. love his tips that he always gives,
Donnie did the maintenance for our office and as always he was professional, polite and eager to answer any questions. Thank you.
Request Donnie for your maintenance! he does a great job.
Thank you Florida Heat and Air.Matt did the service on my house a few weeks ago. Always calls with ETA and knows what going on with our system. Always friendly and personable.Donnie did the service at my mom in laws house this week. Prompt and very knowledgeable. Got her system cleaned and her on a service contract.Thank you both our family appreciates you.Thank you Florida Heat and Air for being reliable and reputable.
Donnie was professional and great help.
Having moved here from the north, Matt was thorough in his explanation of what he saw, how he was treating the system, and advice for better maintaining the unit between bi-annual checkups in the Florida weather. Very friendly, knowledgeable, and professional.
We had service today for tune-up and air filter changes by Donnie Berry. It was great to work with him as he was very respectful, personable, knowledgeable, and informative. He answered all the questions we had and educated us as needed. We would highly recommend Donnie as a asset to this company. Thank you Donnie Berry!
Thanks so much for coming out so quickly. Great service and a great price. I wouldn’t trust any other AC business. And thank you Chase for taking the time to answer all of my questions. You won’t find a better AC business anywhere! You all are Awesome.
Matt Korpi is the best service tech...these guys are the most competent in the industry !
Donnie Berry arrived at our home this morning to fix our air conditioner. He was terrific! He called 30 minutes before he arrived to let us know he was on the way. He was very nice and completely the job in a very timely manner. We will definitely call on Florida Heat & Air if we need them again!
Have used Florida Heat and Air for over 8 years in 2 different homes. Extremely knowledgeable and honest. Both Chris and Donnie do a great job. They are dependable and recommend the best way keep my A/C working at its best! Highly recommend this company..
Florida Heat and Air installed our HVAC for our builder so we thought we should call them for maintenance especially since we wanted to make sure we did everything properly for the environment in SW Florida since we were from the Midwest. We called about a week in advance and made our appointment. We were given a two hour window of time. Our technician, Matt, arrived shortly after 12. He was very professional. He explained everything very thoroughly that we should do to keep our system operating at its highest efficiency including changing the filters, pouring vinegar in the drain pipe, etc. He performed all of the necessary maintenance on our system. We felt he was very thorough. We are planning to have maintenance performed on our system every 6 months as suggested by our builder and plan to purchase an extended warranty. We are relieved to have someone professional like Matt and Florida Heat and Air service our system. We feel that we are in very good hands.
We had Florida Heat & Air out today for a maintenance inspection and we were very pleased. Donnie was very professional, knowledgeable, and personable. He gave us some tips to help our unit work more efficient which was much appreciated. We signed up for a maintenance agreement and feel confident in that decision. We would highly recommend this company.
Donnie Berry, Lead Service Technician explained thoroughly what he was doing. Very professional, answered all questions, and made sure we were completely satisfied before he left. Would highly recommend this business and Donnie to any homeowner requiring air conditioning services.
Florida Heat & Air came today for a general cleaning and service call...all went great! Donnie was very professional, polite and helped me set up the app on my phone even. A very good experience and definitely recommend!
Tito Valenti is very professional,, courteous, efficient & respectful of your time & home. He calls to give you an update of the time of appointment. The Annual Service Agreement is the only way to go with Florida Heat & Air & Tito is the man!! Ask for him, you will not be disappointed!! Keep up the good work.
This company is great. I called today because water was on garage floor and seemed to be leaking from ac. Matt arrived and took care of everything so easily. I cannot speaking highly enough of this company.
Extremely disappointed in their customer service. Air conditioner (installed by Florida Heat & Air) is only 18 months old and we were quoted $1600 to replace the air compressor. The manufacturer confirmed it is under warranty and all parts are covered. That amount of labor charge is absurd because this is obviously not normal wear and tear.I left a voicemail after letting the technician know we are not moving forward at this time. Hopefully I will be able to update this review with better news.
Donnie can to our house for our semi annual maintenance today. Very nice young man professional clean cut. Preformed the maintenance cleaned up after himself. He was on time. I highly recommend Florida heat and air for service.
Have always had a good experience with this company over the years. During a recent service, the tech (Donnie) came out, was on time, educated me on my system, and spent alot of time diagnosing and repairing several things and seems to have solved the problem. He described everything he was doing and why, going above and beyond. Truly top notch service... Thanks!
Google told me to write a review since I had been here before. My husband works here. So 5 stars for that. His coworker Alex is awesome. High quality guys. Lol
Donnie Berry showed up on time for a scheduled maintenance call. He was very professional, knowledgeable and friendly. Would recommend Donnie and Florida Heat & Air to everyone.
I just had service on my AC and Matt was great. The AC line was clogged causing my unit to shut off as a precaution. Matt came on the same day I called and patiently waited as his vacuum and solution worked its magic. An hour later my unit was back to functioning. Matt was very knowledgeable and professional. I recommend this Company.
Donnie Berry was our lead technician. He was on time, quickly diagnosed our issue, and corrected it within an hour. He diligently explained what went wrong with the system, and how we can prevent it in the future. Great service.
We have an annual service contract with Florida Heat and Air and just had our second service. I have to say that our service representative, Jarrod Little, is excellent. He is always professional, efficient, and pleasant. He has impeccable manners and is a hard worker. This is an excellent company to do business with. Be sure to ask for Jarrod!
Florida Heat & Air was very prompt in answering my service call. Donnie was very thorough with the service and maintenance of my AC Unit and the prices are affordable. I highly recommend this company!
Jake did a FANTASTIC job taking care of our ac needs. We needed a new ac that was installed within a day. Installation service techs very polite, professional and clean. Great Job!!!
Thank you Florida Heat & Air! Donnie called for my semi annual maintenance today and as always was prompt, curtious & friendly yet professional and informative. I do appreciate having a service company you can rely on!
I would just like to say that I have been dealing with Florida Heat & Air for 13+ years. They have provided my family with excellent service and maintenance thru the years.Today was no different, I had experienced problems with my AC late last night and my wife called for service earlier today. A technician was sent out and this is when I met your technician Matt.Matt is a very polite clean cut young man that got right on the problem. He was able to measure the voltage and the current draw on my unit and by using Ohms Law was able to determine my capacitor was the issue.Now, I too am in the service industry and take pride in pleasing my customers. Rarely do I encounter someone that I can say impressed me like Matt.I look forward to our continued partnership with Florida Heat & Air.Robert Hamilton
Great place to work, family business with down to earth bosses who you can see and talk to everyday.
Today I just had my Wine Cellar serviced by Florida Heat & Air. This was one of the best service experience I ever had. Tito Valentin, the technician was punctual, extremely knowledgeable, professional and very customer friendly. Florida Heat & Air should be proud to be represented by employees like this.Bravo!Muniz
Matt K. did an excellent job of taking care of my air conditioning problem!!!! He was courteous and professional. I will ask for him again!!!!! Thanks so much!!!!
So these people went and did a pre inspection perseason . charged me less than a week later becuase the unit wouldnt work. Please check for better people . this company is not qualified to do their job. Please please do research
We have had Florida Heat & Air for two years now and they always provide professional and great service. We request Jared and he has given us great maintenance when he comes to our home. I highly recommend this company for your ac needs here in SW Florida.
Tyler was a wonderful fixer. He had my air conditioner dionogsed and fixed in no time. He carries extra loaner parts in his van so we were quite cool and comfortable while waiting for the new part. Two days later, the new part was in. Cant beat that for service.
I’ve been using Florida Heat and Air for many years and know I can always trust them. Today Donnie came out to do a yearly clean. I had been seeing insects in one area of the house and couldn’t figure out where they were coming from. I thought one of the ac tubes in the attic might have come off. He looked and said no and then looked around and found a spot by the sliding glass door where they could be getting in. He certainly went beyond the call of duty to help me. I highly recommend this company to everyone. Thank you Florida Heat and Air!
Tyler was very helpful, working early on a Saturday and kept me in the loop on every step of the process. I would highly recommend him to friends .
I was able to get Jake to come to my house and give me an estimate the same day. He gave me a few tips on how to improve my system. Very nice and honest guy
Tyler and Alex put in a replacement unit and these two guys did great job and were very professional. Also when the job was finished they had cleaned up very well and would had ever known that I had work done. Great job
I just used Florida Heat and air for the first time today. These guys are top notch. Jerrod and Stephen found the problem quickly. They will stand by their warranty and replace the part immediately. Great professional service. Thank you guys. I was sweating over here!
Jerrod and Stephen just completed their maintenance of our cooling system. Very nice and professional. Florida Heat and Air is used by the builder of our house - Paul Homes - great work/excellent service! Thanks
Tyler was great. Answered everything. Fixed kinked duct. Very happy!
Excellent service, fair and honest prices. Im so very grateful for their help and expertise, highly recommend.
Excellent service always! My tech Donny Berry is very efficient knowledgeable and courteous
My service tech Jerrod was great. Always friendly and professional, and willing to answer any questions you have about your AC.
II have used Florida Heat and air many times over the last several years for both routine maintenance and larger issues. I have always founds them to be prompt in their response, patience with their explanations and excellent in their work and service.
I had a scheduled AC service. Dan came and did a wonderful job, clean, he cleaned the unit checked for proper water removal. He also checked the Freon levelI normally had Eferion come but Dan took his place as Efferon was out. Please send either Efferon or Dan.ThanksMike Yudkin
Their service is excellent but when they pay $4.00 a pound for Freon and charge me $65.00 per pound I think this is taking advantage of me.Jim Ricke
Worst company I have ever seen. They installed a damaged furnace in my newly built home. My builder had to buy the damaged part for them to fix and they never came to fix it . They told the builder they were here and put the part on. The bilder came back out to take pics of the damaged unfixed furnance to send them. I had a 10 am to noon appt today for tgem to come and they never showed up. I was told by phone lady she cannot get ahold of driver and she is not sure why he is not answering the phone. Then she comes back to the phone to ask me if I was home. She said gps shows he was in my driveway at 10:20am. I guess they are like comcast and dont feel the need to get out of a truck and knock on a door.I work from home and my dog would of barked. Plus my daughter was in at the table doing homework. So I wait another week for them to come out. I hope they decide to get out of the car and knock on the door. I dont understand how they can install a new furnance in a new home that is mangled..
Service excellent. Tech Jerrod very pleasant. Explained service while he performed it!
The technician was very friendly and professional. He was also very quick in doing the PM for us.
This company is horrible. They say they have 24/7 emergency services but every time you call it ends up hanging up on you. Do not recommend this company.
Very helpful person, his name is Jerrod. I will recommend this company to everyone.
All star. Goes above and beyond. Donnie is a true professional.
Fast and efficient service on my annual house air conditioner maintenance . Very satisfied.
Hello just wanted to let you know the young man at my house yesterday was about as nice a tech could be I cant find his card and his name escapes me right now seemed very knowledgeable as we spoke letting me know how your company can help me when it is time for a new unit also that I been customer since 2011 I believe is a great asset to your company he was here on Friday June 8th and I would recommend him and your company to any of my friends 108 nw 15th street cape coral fl
Jerrod was knowledgeable and polite. A pleasure to have him as a serviceperson!
Excellent company, I love working here.
Excellent service. Jared did a great job.
Any problems with your AC or need it serviced, ask for Darryl. Knowledgeable and courteous.
Another superior job by Jerrod, system continues to run great with the great service.
Todays service that was done by Donnie was great. Always a good experience from this company.
I can’t Thank Todd enough. We were having issues with our system and bigger issues with our builder, Lennar.Todd came to our rescue and made it right. He was professional at all times, even when my husbands frustration with Lenner was showing. Todd is a true asset to Florida Heat and Air!
Great company to do business with!
I have called I’m different instances and in each case all the ladies who work there are extremely rude, when I ask if the company had a website or some place where I could learn of the services I pay every year they refuse to give me any information
Unfortunately the builder of my new house used these folks to put in the AC. They did not leave any documentation for the unit they installed which is needed for the warranty. The builder assured me this should have been left in the home. Called on 10/25 and left a message, no response as of this date.
Jerrod & Steven were prompt to the schedule appointment. They explained what was done & were very professional.
Efrain classy, knowledgeable, professional !!
Great place to work for
Best in town
I give them 5 stars, they have very good costumer service, The thermostat of my AC had a factory defect and in less than 24H the technician Matt Korpi, showed up at home, put it new and in addition to configuring it he showed us how it worked, Los I recommendI give them 5 stars, they have very good costumer service, The thermostat of my AC had a factory defect and in less than 24H the technician Matt Korpi, showed up at home, put it new and in addition to configuring it he showed us how it worked, I recommend
That person with a very friendly and respectful company, I recommend them to everyone !!!