Please do not use them. They made a LOT of promises and did not deliver. Our issue was in June of 2020 and they got paid and our home is still not finished. They promise to hire all necessary contractors and that did not happen. They do high pressure and then NO COMMUNICATION with us OR our insurance company!!! Our home still is embarrassing. The people they refer flake as well. PLEASE STAY AWAY!!! Most of the extraction guys he sends are awesome!! Doug just sucks and so do his carpet and drywall and painting contractors.
A leaking pipe flooded the crawl space and damaged the joists and floor in the kitchen. Doug and his team were great. They immediately set to work, took frequent readings and adjusted their work accordingly. Really friendly and professional staff, they communicated clearly with us and dealt with our insurer. Highly recommended.
Recently worked with Doug on a water leak issue we had in our townhome. He performed a thorough inspection and gave us a great assessment of possible damage and even gave us a heads up on some future risks to be on the look out for. Went above and beyond my expectations and we will absolutely be using these guys in the future!Thanks so much for your help!
These guys have solved multiple serious challenges at 2 properties for me. One of them left others stumped. Their familiarity with so many water related issues and their pragmatic approach is super valuable. This is the single best contractor experience I have had in the span of owning 5 homes.
Doug and his team did a fantastic job when we had the AC unit this summer leak water into the basement. Reused existing wood and couldn’t tell. Perfect. Then with this big snow storm and us not there it looked like we could have water in the house. He got over to the house quickly to inspect. Great reliable team. Thanks Doug!!!
Youve got to be kidding.The day after we signed a contract and sold our house, a handyman was nailing in new baseboard in our master bath. Unknowingly, he hit a pipe next to our shower.A few hours later, I noticed a little water under the baseboard...and a slight hissing noise. Oh no. I ran down to the basement...water was pouring from the ceiling onto the basement floor. ARGHHHHH. I went up to the kitchen and noticed my wood floor was starting to cup. The water went down the wall and under the floor. At this point, Im in a panic and start searching for water/flood damage experts. The first company I called didnt answer the phone. I called the next company which happened to be Water Extraction Experts. Doug answered the phone...he was perfectly calm. He said, Well have a team out to your house in 20 minutes. They actually showed up early and immediately got to work. Doug was very professional. He let me know exactly what needed to be done, how long it would take and put my frayed nerves to ease.He saved our wood floors which would of been thousands of dollars to replace. I cant say enough good things about this company. The bottom line is Doug and his team at Water Extraction Experts know what theyre doing. They get the job done and dont overcharge. You can hire them knowing that youre hiring a talented, ethical team that will do everything they can to save your walls, carpet, wood floors from water damage.
I called Doug last night to look at a issue we had in our bathroom. He showed up first thing this morning and evaluated the area that flooded. He determined that I did not need his restoration service, but told me to keep a eye on a few areas. If you are concerned about water damage, I would call Doug. He will give you a fair and quick review of next steps if needed.
Doug and his team are absolutely amazing! After coming home to a burst pipe that caused considerable damage throughout my main floor and most of my basement, Doug was over to take a look in under an hour and mitigation started shortly after that. He and his team embodied professionalism throughout the entire process while also being very personable, were highly communicative, very timely and responsive, and worked with my schedule and needs. Doug handled most of the insurance work and did a great job of walking me through the process. I would use them again in a second if I ever had the need and would recommend them to anyone.
Doug and the team with Water Extraction were amazing! We had an early freeze this year and had a flood in the basement. It was stressful and a real mess. They came out immediately that morning and got to work. They helped us empty out the rooms and got to work drying everything out. They were kind and empathetic. They did a great job and the basement is as good as new!
Doug and his staff are incredible!! They arrived immediately after I reported a water leak in my basement. Mold had spread throughout and there as sitting water. They brought in their state of the art equipment, sealed off my basement to keep the rest of the home safe, and started mitigating the issue right away. They followed up to ensure everything was taken care of and safe. They communicated well and are very professional and kind. I highly recommend them to anyone with a water problem!!!!
After we came home to a flooded house, my wife and I called Water Extraction Experts because of their 5-star rating on Google. We werent disappointed. Doug showed up right after we called to get everything started, and Kyle and team were always on time and went above and beyond in subsequent visits to help get our lives back to normal. Possibly the best business weve ever worked with. THANKS GUYS, you are a model for how all contractor businesses should be run!
I was totally panicking when I saw the wet (actually drenched) carpet and floor in my basement. Tried my own ‘towel-and-fan’ approach to dry it out. After a day, hardly any change. Called these guys and within an hour Doug was here. His device that scans the carpet showed really high levels of moisture still there (epic fail with my DIY approach). He set up a machine that dehumidifies (or something like that – I’m not a techie) the room. After a couple of days and multiple follow-up visits by Doug to check progress and give me updates, we were good to go. And they re-laid the carpet and pad perfectly along with my decorative antique mahogany paneling. No damage to the expensive wood whatsoever. They really care. I so appreciated Doug’s calm demeanor and way he answered all my questions every time he stopped by, no matter how basic they were. Highly recommend them.
After opening my crawl space hatch and noticing it was filling up with water I became very concerned. Talked to a plumber and learned my dishwasher supply line had been leaking for some time. Called Water Extraction Experts to assess and clean up the damage. Unfortunately the water damage made its way through most of my kitchen and laundry room. The team quickly assessed the damage and did as minimal tear out as they could to dry and prevent any rot within the floor and walls. Very professional and knew exactly how to handle the situation. They worked directly with the insurance company, one less headache I had to worry about, and everything went smooth. Follow up visits were done to verify everything was dried out and no mold had started to grow. Would recommend to anyone.
Great experience!! Doug and his crew are amazing to work with. Would highly recommend them. Our hot water heater went out and even after hours Doug came out and assessed the damage. Had a crew here with in 30 minutes with fans. Had fans for a couple of days and they came every day and checked moisture and if we had mold. Everyone was nice and informative of what they were doing!Ever have water problems call Doug!!
We were selling our house and needed to do some mold remediation for the buyer. I called Doug and he bid the job and completed the job within 4 business days. I had peace of mind knowing Doug was handling it. He was in and out and submitted his invoice to be paid at closing. We were very pleased with this company and will recommend Water Extraction Experts to anyone needing such services.
After our main water line broke and flooded our crawlspace, my wife and I called Arrowhead Plumbers who recommended Water Extraction Experts. They were totally responsive on a Sunday and showed up quickly after us calling them. Doug and his team came in and went straight to work, informing us of everything we need to know about the job and typical insurance issues (we are first time home owners and had no idea how all that stuff worked). After the initial visit his team came daily to check on the drying progress, they were always on time and went above and beyond to help get our lives get back to normal. Thank you guys so very much for all you did! I can honestly say after working with other contractors these guys know how to run a solid and honest business!
Doug and his team were wonderful when dealing with my flooded crawlspace. He got to my house immediately, took time to explain the entire process to me and examined the entire area (not like some of the others who just poked around). Thats saying a lot given that there is very little room and lots of spider webs down there! Thank you, Water Extraction Experts, for your professionalism and expertise.
Doug and his team at Water Extraction Experts were extremely professional, thorough and dedicated to completing the job to the highest of standards. We discovered the leak late at night and Doug arrived within 30 minutes of our call, stayed past midnight, and followed up the next day to make sure our home dried properly. He got straight to work and set up equipment to dry all wet areas, effectively preventing thousands of dollars worth of damage. It was an absolute pleasure working with him and his entire team. I highly recommend this company to anyone with a water extraction problem.
Our water main broke and we had water filling our crawl space and bubbling up from our front yard. Doug and his team, recommended by our plumber, showed up very quickly and assessed out situation. They were very knowledgeable and helpful in explaining what they thought the best plan of action would be, how they were going to do it, how long they estimated it would take and answered all our questions. All WEE employees were awesome to work with, very professional and I felt comfortable having them in and out of my house over the span of a week. Doug worked directly with our insurance agent and helped us understand what our claim consisted of as we had never had a water insurance claim before. Overall, I highly recommend Doug and his team for any water damage issues that may arise!
Doug of Water Extraction Experts was prompt, courteous and professional. He arrived a few hours after I called on a Monday morning, quickly identified the water damaged areas and began remediation immediately. He stayed involved in the process throughout and stayed in close contact with me the entire time. At a stressful time, Doug was there to assure me that the situation was being handled professionally and in accordance with industry standards. Well worth the call.
We had a flood from a snow storm and we live quite a way out of town. Steve and his guys were the most thoughtful and efficient people I’ve worked with in a long long time. They were exceptional and the calm in the chaos of a trying time.
They were great to work with. They were a referral from someone else and i understand why. The owner and employees were very helpful and great to work with when we lost our water heater.
Doug saved the day in our motorhome after I experienced a water pump leak (under the bed) that caused flooding in the carpeting and flooring. He was very thorough with water-density measurements and mitigations to dry out the carpeting and flooring, including propping up the 32-gallon water tank to ensure all areas were completely dried. The cost was much less than I expected and Doug did not rush any aspect to remedy the water damage. I highly recommend Doug and Water Extraction Experts.
I literally couldn’t say enough good things about Doug and everyone at Water Extraction Experts. Not only did Doug handle everything with my insurance, they have been polite, friendly, on time, and have gone above and beyond every single time they’ve been out over the course of the repairs done to my home. What started as an incredibly stressful situation has been nearly enjoyable thanks to the great techs he has on the team! Thank you all so much!
Doug and his team acted very quickly when I found my kitchen half flooded with water. They were at my place within 30 minutes on a holiday, and immediately found the problem. Not only did they help me remove the water, they contacted people to help me with the next steps to fix my problem. They kept me informed and I would happily refer anyone to this company!
Doug was amazing. He was at my house within 20 minutes of my call. Took the time to explain exactly what was causing my problem and exactly how to prevent it from reoccurring. I was convinced that I had a water leak but I didnt...Doug was honest and beyond helpful.
Doug and his team are top notch. They work with you and the insurance company. My basement flooded and I called Doug and he showed up with his team within 1.5 hours and cleaned up the water in a few hours..but the process is long. Doug tells you up front the procrss so there is no surprises ......great to work with and would highly recommend.
We had a leak in our bathroom and called Water Extraction Experts to fix the damage caused by the water. The whole process took over 1 year to complete where I ended up having to finish the work myself because the contractor stopped showing up. Worst experience working with a contractor ever, and will never work with them again. I highly recommend hiring someone else.
BEWARE!! They broke my granite in 4 places and will not replace even though they repeatedly said they would! I contacted them to fix my cabinets and some drywall after a pipe leak. In the course of fixing my cabinets they broke my granite counter in four places. They kept brushing me off and saying they would replace it in August! Still nothing. The drywall work was very bumpy too! With so many great contractors out there find someone else!
I cant say enough great things about this company! Not only were they able to check our basement out shortly after I called, they immediately set-up equipment and began cleaning/drying our basement out so further damage would not occur. They were timely, professional, clean, and followed up several times to ensure the space did not get wet again (each time coming back to check for water and any moisture). I would highly recommend this company for anyone who needs this service!
I highly recommend Doug and his crew. They were thorough, careful, polite and attended to the details. The crawl space in my 30 year old house was a mouse highway. Dougs team thoroughly cleaned the crawlspace removing the old pressure tank and stuff that had been stored down there for years. Then they removed the old membrane and dried the crawlspace completely. They used antimicrobials, bug spray, hepa filters and dehumidifiers to bring the crawlspace up to my standards. Then they searched diligently for any place where the mice might be getting in. They sealed these and returned repeatedly looking for signs of mice and any other possible entry points. Its hard to find professionals who will take the time to look at unique problems and find good solutions. Doug and his team used excellent problem solving skills to fix the problem. Thank you!
Helped me with my basement. Was honest and upfront about costs. They did a great job.
Doug was extremely helpful to us in a stressful and unpleasant sewage back up situation. His experience and training, as well as his professionalism and genuine consideration were evident from the start. It is a always a relief when you find a service company that knows their stuff and that you can have full confidence in. If you find yourself in need of this type of service, Water Extraction Experts are definitely who you want to call.
We had faulty installation on bathroom plumbing from the builder on a new build. The result was water collection and damage on the bathroom floor and floor boards and in the crawl space. Doug and Dennis demonstrated a high level of expertise in identifying moisture in the floor and floor boards and in the crawl space and explained in terms easy to understand what was required to mitigate the damage and prevent potential mold. They were very prompt in arriving and started the clean up process immediately. Their work was very professional, in my opinion, much better than originally done by the builder. They also worked with the builder directly including all the billing. They were very professional and demonstrated a very high competency level in this filed. I would highly recommend them for any water damage mitigation!
Ive used Water Extraction Experts going on two years. Doug has proven to be professional, prompt and honest. I highly recommend this company!
We were very pleased with their promptness and they were very courteous and concientous about their work. Would recommend them to anyone with water damage problems.
My wife was doing the dishes. She left the water running while she ran downstairs to watch the end of a Broncos game. When she came back upstairs the floor was flooded. The water went down into our finished basement ceiling. I called Doug and he had his team out to our house immediately. His cut a hole in the ceiling and removed the drywall and insulation to ensure that it would dry properly.They cleaned everything up and were back to normal. I cant say enough good things about Water Extraction Experts. Theyre professional, great prices, friendly and get the job done FAST.
I would highly recommend this company. Outstanding service.
The Experts Period! They helped be diagnose the problem and handled the solution. Water extraction can be complicated, especially when you are in the middle of a real estate transaction, which it was in my case. These guys made all the difference!