I have been with this agency for 6 years+ and have always received the highest level of personalized customer service. Cindy and her staff, are responsive, intuitive, and offer great resources. I really appreciate the attention to detail and quick responses. And they are kind & fun people too. I highly recommend this office for all your insurance needs.

I had such a lovely experience with this agency! They went above and beyond to get my business insurance quote as quickly as possible so that I could get a permit. It was a little time sensitive, and they were so great. Not only did they work quickly, they were very friendly. Professional, yet personable. I felt like I was talking to a friend, it was so refreshing. Not at all stressful. If you are looking for a specific branch for American Family, I would definitely recommend this one. Even if you arent in Fort Collins, it can all be done remotely. Cheers to Cindy Gerk Agency! p.s. ask for Victoria.

Victoria has been very helpful and accessible with both my homeowners and car insurance upgrades and changes.

Marsha has been so helpful and knowledgeable with all my questions regarding insurance.

Ive appreciated working with the folks at Cindy Gerks office. Alex, the front man, is attentive, kind, thoroughly knowledgeable and very resourceful to address any concerns and questions in true regard for the customer. Marsha, office manager, is also kind and thoroughly knowledgeable. All the people at the agency that Ive communicated with have been helpful. Thank you for the long run AmFam!

My wife and I needed to speak with an American Family agent urgently one day because our old one was never around. The situation was VERY IMPORTANT and April just took charge of the situation and resolved it effortlessly. We switched agencies that moment and look forward to many more positive insurance encounters here. This is a user friendly office with REAL people working in it. I say go for it if youre reading these reviews trying to decide👍

Promptly sent me the info I requested.

Cindys office is very responsive and knowledgeable and great to work with. Highly recommend!

We too moved our insurance to this agency and were so pleasantly surprised at how fast everything is just taken care of here. We look forward to doing years of business here and feel better knowing there is someone local we can call anytime.

Cindy Gerk has been my agent for many years now. She insures two of my properties and is always looking out for my best interest. I actually hear from her office occasionally which is almost unheard of with insurance agencies. As a person, Cindy is one of my favorite people. She always goes out of her way to help others. I highly recommend Cindy Gerk American Family Insurance.

I love this place! Best insurance around, afforable, all of the ladies are the best! Cindy is very knowledge, and April is so awesome! Been with them and don’t think I will ever switch!

I highly recommend Cindy Gerk. Shes professional, responsive, and knowledgeable.

Cindy and April Have been nothing but Helpful! Highly recommend this branch and American Family insurance SAVED 80$ a month switching to AFI would recommend to anyone!

Love this company.

Alex is the best