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Smiles By Design
3301 Long Prairie Rd #110, Flower Mound, TX 75022, United States
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Smiles By Design

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Se
Review №1

The staff is friendly and attentive. I alway enjoy my bi-annual appointments and love that the business is close to home and easy to get to.

Ai
Review №2

Been going here for over 15 years, always great service and with a “smile”😁. The staff is very personable and professional. My family has never had a bad experience. They are knowledgeable and I highly recommend them.

Ja
Review №3

I’ve been going here for several years, and have nothing but positive things to say! Dr. Caffey-Earle and her entire staff are absolutely fantastic. Angela is, by far, the most wonderful, painless hygienist that I’ve ever had. I do not dread going to the dentist!

Su
Review №4

I have been using this dentist for over 10 years and every time I go it is a pleasant experience, even when I’ve had things beyond a cleaning and normal preventative care. The office is well run and the staff is nice. The dentists are caring and patient. I have received excellent care.

St
Review №5

Really have been happy here! Have been going for over 15+ years. They are very caring and honest in dental treatment. Dr. Sieber is great and cares about her dental patients.

Br
Review №6

I go every 6 months like clock work.Seamless experience.Clinical staff in back of house are very competent.My hygienist today made it a lovely experience!

Cr
Review №7

If there was a way to post a less than one star review I would definitely do that! I have never felt so disappointed in how a office has conducted their business in my entire life. I try not to write reviews even with sub par service because I believe everyone can have a bad day, but my experience was beyond that of a bad day. I was specific in what the appointment was for and I new what my concerns were. The dentist violated what I feel was a patient confidentiality concern as I was seeing a specific orthodontist in another city and without asking the name, it being a small town they found the only one and emailed them directly on a generic email. I know what your thinking, well duh....they typically share information, it was the way it was handled that was bothersome . It was not requested from them nor did I give the name of the office. I discussed exactly what I was doing and was told it would not be a problem as long as I understood the concerns, in which I did. I knew them before I entered the door! The appointment lasted two hours in which I saw the dentist and the hygienist. I later found out that for some reason in that two hours and after talking to everyone I did not have a full exam. They did not know if I even had a cavity or not or at least that what they told the Orthodontist. When I was there I was told that all look good other than the concerns I told them about when we started. When I look for personal service providers, I want a friendly staff, someone who is knowledgeable and has my best interest in mind. I knew the concerns, expressed them, told them my plan of action and I felt because I did not use their providers or use their timeline the dentist violated my trust. I would never use a dentist I did not trust or had faith in. This is just my experience and I felt bothered enough to write a review which is a lot for me. In all fairness, the dental hygienist was very pleasant and tried to do a good job.

Ch
Review №8

Great place. Super friendly staff. Ive been a client for more years than I can remember.

De
Review №9

Amazing dental practice!!! Dr. Sieber is an awesome dentist and person!

Ca
Review №10

I like coming to this dentist, the staff is very friendly I always feel welcome and the dentist is very professional and honest. I have to drive for an hour but is worded. Thank you all for excellent service

Ja
Review №11

We have been Smiles by Design for years and have always had a good experience. They are prompt, courteous and do an excellent job. I recommend them to my friends.

ch
Review №12

Short wait and professional, yet personable staff. As dentist visits go, very enjoyable.

ff
Review №13

Absolutely love these girls. I have been coming here since I was in elementary. They have been the only ones I have ever trusted to work on my teeth. 100% would recommend.

To
Review №14

The office is professional, patient and kind. They make sure you are comfortable with the procedure and take the time to answer all your questions. Dr. Caffey-Earle is knowledgeable, thorough and she makes it a great place for her patients.

Ja
Review №15

Great dentists, great staff, very professional and efficent. Highly recommend Dr. Sieber.

Ju
Review №16

On time, orderly, efficient, excellent job cleaning teeth and educating patients. Been coming here since Dr Caffey-Earle opened office. Top notch.

Ke
Review №17

Easy going yet efficient office staff. Comfortable place overall. Highly recommend.

Da
Review №18

I have been using Smiles By Design for over 10 years. They are like family. Very cordial, professional, efficient. If I need treatment, it is explained thoroughly so there are no surprises. I recommend them highly.

Ch
Review №19

Danny cleaned my teeth better than they have been in a while and they feel great.

Sh
Review №20

Everyone treats this sissy who hates going to the dentist with kindness and they try to accomadate my every need. I cant say that every visit has been fun but I can say every visit has helped me get over my fear of going to the dentist. I will never love going to the dentist but this office makes me feel a whole lot better about it. I would recommend them to any of the other of thousands of sissies out there!

Tr
Review №21

Every person that I came in contact with at this office was fabulously kind, thorough, and professional. I am so happy I found them.

Di
Review №22

Loved it, I don’t like to have anything done with my teeth. But, this was the best experience I’ve ever had.

La
Review №23

Went in to have my crown re-glued and it only lasted about 25 hours before it came off again. Personnel were pleasant but the actual outcome did not work.

Di
Review №24

My experience was really good. It was my first time there and at first I wasnt sure how I was feeling about my visit as the lady doing my xray was struggling a bit but then she was able to get it done pretty quick with the panoramic machine. After that she examined me pretty quickly and the dentist came in andalso examined my teeth. It was pretty easy visit also they cleaned my teeth while I was there so that was pretty awsome being able to do this on my first visit. Most dentists office make you come back for that. I would definitely recommend this office.

Ja
Review №25

I love Doctor Siefert! She has such a kind manner and really makes you feel comfortable.

La
Review №26

Angela was one of the best hygienists I have ever had. Super gentle and provided a great experience!

Br
Review №27

Very nice dentist. They take you on time, clean your teeth quickly, and bang! Youre done! Best one Ive ever been to honestly. Highly Recommend.

Sa
Review №28

Had a great cleaning. Staff really made my day. Felt like they really took their time and made an effort to make me comfortable.

Ja
Review №29

Went in for a regular cleaning. Lady was very gentle, quick and my teeth feel nice and clean!

Ja
Review №30

Always great service at this dentist office!!!Catherine and all the admins at front desk are wonderful!!!!!Thank you very much.Jane Noble

Da
Review №31

Great experience getting my teeth cleaned. Always fast, professional and affordable!

ju
Review №32

Been attending this dentists since they first came into being as a company…more than pleased with their help and attention to keeping my teeth strong and well cared for. Thank you

Sa
Review №33

Hi,I have so enjoyed going to Smiles By Design. The staff does a great job with teeth cleaning, and the dentists are great!

C
Review №34

We love Dr. Caffey-Earle and her staff. We always have a great experience when we visit.

mi
Review №35

Love that they are always running on schedule. Even with late afternoon appointments I never have to wait more than a minute or two in the lobby.

Wi
Review №36

Have been going here for the past 10 years. Always great treatment and service. Highly recommend this practice.

An
Review №37

Got a crown done on a molar that was cracked from having a large and very old filling. Dr. Sieber and her assistant were extremely gentle and caring! It was an easy process!

ci
Review №38

My family has been going to Christy for many years. Her staff is always friendly and professional. We recommend her highly!

De
Review №39

Nice facility, friendly staff and I loved the dentist!

Su
Review №40

I recently went in for my cleaning and check up. Exceptional experience as usual - the entire staff is so accommodating, friendly, and professional.

Ta
Review №41

Always a great experience here! Everyone is so kind, and knowledgeable.

De
Review №42

We love this place! The staff is amazing. The hygienists are gentle. Dr. Caffe-Earl is wonderful. They are a superb family dentist. They also do a great job with my young children

Ja
Review №43

This was my first visit here. I loved it. Everybody was incredibly friendly and very knowledgeable. I hate saying that I will be returning because, well, its a dentist, but this will be my new home for dental work in the future. Highly recommend.

Ca
Review №44

We love Dr. Caffey-Earle!

Cy
Review №45

I used to be a real scaredy cat abt dentists but Dr Caffey Earle so gentle I am a convert.

Te
Review №46

Angela did a great job at my cleaning.

Ka
Review №47

Excellent dentist and friendly staff. Had a great experience.

Jo
Review №48

Excellent experience, very professional, no wait time.

De
Review №49

Ive had a fair amount of work done by, and under supervision of Dr. Caffee. She runs a quality, professional operation. And, the atmosphere is friendly.

Gr
Review №50

Had an appointment for an exam. I had a bad tooth and knew it would need to be extracted. They brought me in, only xrayesbthe tooth I told them about and quoted me a price that was 3 times the amount I ended up paying to another dentist. I was in and out in about 8 minutes and they charged me $39 for that. Needless to say I wont be going back

Jo
Review №51

Caring staff. Best of all they don’t lie.

Mo
Review №52

It was a good experience once again. Everyone was extremely friendly. They carried out their work professionally and thoroughly. They instill confidence.

Ma
Review №53

Hygienest Angela is always wonderful. Great dental organization!

An
Review №54

Dr Caffey-Earle is always a delight as is her staff

Ma
Review №55

Everything was great ! Staff very friendly and professional !

Ga
Review №56

First time in for teeth whitening & WOW! Jennifer was gentle & constantly checking on me. Dr stopped in as well!

Su
Review №57

Today was a very good experience from the moment I walked in until I left.

do
Review №58

Hygienist spent about 15 minutes. Never saw the dentist. Poor use of my time.

Sh
Review №59

Dr. Caffe-Earl and the staff were extremely reassuring and do great work. The cost is a little less than other dentists doing the same quality work, and I was able to book an appointment without having to wait several weeks. I am really glad I found Dr. Caffe-Earl!

fp
Review №60

Really great customer service!

Ja
Review №61

Great dental practice. Staff is helpful explaining dental insurance coverages and makes you feel at ease during the procedure from cleaning to wisdom teeth removal (been through both at this office).

Ch
Review №62

Friendly and professional. I actually felt like I was around family. I highly recommend.

Ky
Review №63

I told my friends and family about my experience with Sophie in billing, and they also had a similarly horrid experience with her too. I don’t see a point in going into the issue here, as the office manager has time to reply to reviews, but can’t take a phone call or take a voicemail? That’s according to Sophie! I have a coworker that’d already pulled her and her kids from this office after I told them about how Sophie handles her job. The staff are great and my dentist was lovely. I would 100% come back to this office if they got a new insurance/billing person.I will not be coming back if the office manager replies to this. Sophie’s behavior was appalling for a place of business, and if the office manager is too busy to take a call, then I take it as a clear insult if they have time to reply to this review. Sid, you still have my email, so let me know when Sophie has moved on to another opportunity, and I’ll gladly bring my business back. It was THAT bad.Edit: Again, Sid, you have my email. Stop calling me.

Je
Review №64

Really enjoyed going to the dentist for a change.

De
Review №65

Great cleaning by Kristin really needed

Jo
Review №66

Great service and Awesone staff 🙂

He
Review №67

I just wanted to say how amazing everyone is here!💖Katherine has been my go to girl and she always takes care of me. My teeth feel a million times better every time I leave!I just went last Friday for a filling and was so nervous; I had a ad experience when I was a kid; they made sure I was calm, made me feel safe and even made me laugh. The absolute BEST.

Cl
Review №68

Been going here for a very long time. I have never been disappointed in the staff . They are always helpful and kind.

fi
Review №69

Staff, office personnel and the Dentist are friendly and personable

Ma
Review №70

Clean, prompt, friendly and attentive to detail.

Ci
Review №71

On time and personable service!

Jo
Review №72

The staff is amazing!

Ke
Review №73

Amazing Staff all around!!!

St
Review №74

Did a good job of cleaning my teeth wonderful staff except the lady that checked our insurance. We paid with a Cigna Plus Savings Card and paid the full amt due 6 months later they wanted more money I dont know what is wrong with them but the lady kept calling for 100 dollars 105 to be exact and then turned us into debt collections when I couldnt pay because I couldnt keep a job at that time but I even called after debt collections and the lady hung up. Not a very good place to go. They do a good job cleaning teeth but billing is not organized and does not know what they are doing and mow my credit might be ruined because of them billing me wrong when I paid in full. DO NOT GO HERE UNLESS YOU HAVE THEIR FULL INSURANCE WHICH THEY TOLD ME THEY TOOK MINE BUT MAKE SURE YOU PAY IN FULL AND ASK THEM ARE YOU SURE TEN TO FIFTEEN TIMES.

Ma
Review №75

Friendly, professional, respectful of time

Wi
Review №76

Excellent technicians and dentists

Jo
Review №77

The appointment was right on schedule. The staff was friendly and responsive. This was my first appointment with Dr. Sieber. She was professional and very helpful in assessing my dental needs and setting forth a plan.

La
Review №78

Prompt, excellent experience AS USUAL !

De
Review №79

I chose this place because its close to work, they accept my insurance, and they operate in the 21st century with the ability to confirm and make appointments by email and text and an actual functioning website--something that is surprisingly rare in the medical and dental fields.Ive been going for around 5 years and Ive never had a complaint. Ive never needed major dental work because I take care of my teeth and brush and floss, so maybe my experience would be different if I needed some sort of surgery or filling. But Ive gone for cleanings and X-rays twice a year and had a night guard made. I dont spend much time with the dentist and can not comment on her personality, but everyone in the office has always been courteous and been a big help when I needed to change an appointment. And I almost always have the same hygienist who is friendly and efficient when it comes to cleaning my teeth, taking X-Rays, and getting me out and on my way.

Ru
Review №80

I highly recommend Dr.Claffey Earle and her staff.I recently had In office Zoom Whitening after my Invisalign treatment and I’m so happy with my final results.A huge “thank you” to Dr.Claffey, Jenn & Lauren. You are the best!!Call for an appointment NOW you will definitely be happy :):)

Ha
Review №81

I get treated like royalty every time I visit this office. I enjoy visiting with everyone in the office. Amanda even convinced my wife to schedule an appointment, after creating a plan for me to replace some teeth with implants, not only that but she never forgets a thing. My wife is very self conscious about parts of her smile and we are now considering doing some crowns with Dr Sieber. I have seen Dr Bazan for my implants and she is very good at what she does. I thank everyone there for treating me so well, they are like family.

Bo
Review №82

I have been a patient for over 10 years. The staff is great, professional and very friendly. They discuss your visit in great detail and answer any questions you may have about the procedures. I highly recommend them.

LC
Review №83

I absolutely love this office, Dr Caffrey-Earle is amazing and she has the best staff. I was in this month and Amanda helped me figure out how to handle scheduling treatment for a family member. She was so kind and caring and I really appreciate the extra effort she took with my questions. The hygiene technician is always so gentle and kind. If you are looking for a dentist in the area call Dr Caffrey-Earle and if you need a cleaning ask for Angela.

Jo
Review №84

I have been a patient for 15 or so years. I love my dentist & the staff especially Jennifer.I have always had excellent service, never have to wait, get in pretty quickly if you have a problem, & they have been very compassionate when I have to cancel and re-schedule some appts. for my daughter lately.I just love this office.

Da
Review №85

Been a patient here for over 7 years. Always take great care. Highly recommend if you are new to the area or are just looking for a dentist. The staff is awesome.

Da
Review №86

My entire family sees Dr. Christy Caffey-Earle regularly except me as it is hard to find time based on my work schedule. During my appointment it was recommended that I have a deep clean to review some excess plaque. I explained that it would be hard to find the time and so the staff was able to fit me in the same day for the deep clean. This type of service is what keeps us coming back.

Am
Review №87

Great customer service! They were able to get me in quickly to resolve my issue and were very friendly in the process. Communication was clear and honest.

Pa
Review №88

Professional practice with a great staff. Thanks for taking care of all of my needs in ONE visit. Time is precious.

De
Review №89

I have been going to this practice for years, since it basically started. I go twice a year religiously and I find the care to be great and the office very well run - appointments are on-time!!!. And they never try to push services on me.

Cl
Review №90

Dr. Earle has provided exemplary dental care to our entire family for several years now. She is always very professional and really focused on complete dental care. As a parent I am very confident that my children are getting the very best care available. I would highly recommend visiting her practice. I assure you that you will be very pleased with your dental experience.

Je
Review №91

I have been patient for 10+ years. Yesterday I broke a tooth. I am heading out of town for 2 weeks. Dr Caffey-Earle and staff were able to get me in to get a temporary crown. Great friendly people. Thank you for great service.

Mi
Review №92

I have been going to this dentist office for a long time, probably 10 years or more. The appointments are always on time, reminders are helpful before appointment, and the hygienist is awesome. I used to dread the dentist until coming to this office. Great job!

Br
Review №93

I actually find it relaxing to visit this dentist. Even when I was fitted for a crown my discomfort was barely discomfort. How these very beautiful and compassionate women manage such great conversation, when their counterpart has his mouth full, well, it’s just amazing.Thanks to Maria, Kathryn, (hope I spelled that correctly) Chelsea, Dr Siebert,...

Ja
Review №94

More focus placed on dental insurance than quality care. When a dentist discusses payment multiple times with billing, tries to bully a person into a cleaning and xrays to force them into being your patient, not providing minimal standards for a crown re-install- such as a bite check, cleaning the crown, etc. Promptly cancelled our first check up appointments with them for next week and will try elsewhere.

To
Review №95

Quality service and conservative in recommendation for treatment. I have had other dentists recommend crowns etc but Christy will monitor until treatments are really necessary

J
Review №96

I have been with this dental care office for a few years and have always been very satisfied with the care and attention I have received in my routine visits. Dr. Caffey-Earle and her staff have been very helpful to me. Despite their busy practice, I’m almost always able to schedule an appointment and receive immediate care if needed.

Ja
Review №97

Good to find Dr Sieber again! Trust her implicitly. Over the years advice has been on target, work has been painless... and of course my teeth are in great shape! Met a new hygienist... did a very professional job. Good experience... as expected...

Li
Review №98

I have been going to Dr. Earle for about 15 years. She is competent, extremely nice and shows genuine interest in her patients. In addition, they dont push unnecessary procedures like so many do!

M
Review №99

This office has helped me so much. I came there needing a lot of work done and they made it so easy. My wife is now a patient too and she had an emergency. Everytime we come in they help us feel so much better. The nurse that helps the doctor is so kind to me and my wife. The Doctor is very caring and the blonde lady who explain all the cost and appointments has helped us so much to understand and want to come back. She even help me with my expense account to understand how to choose a plan and insurance to help us this year. I thank you all.

Mi
Review №100

Great experience! My hygienist was so courteous and professional, Dr. Sieber is amazing and friendly. Both took time with me and I didnt feel rushed. Thank You

Information
12 Photos
100 Comments
4.7 Rating
  • Address:3301 Long Prairie Rd #110, Flower Mound, TX 75022, United States
  • Site:http://drcaffeyearle.com/?utm_source=GMB&utm_medium=organic&utm_campaign=DevOptimization&utm_content=Website
  • Phone:+1 972-528-5536
Categories
  • Emergency dental service
  • Dentist
  • Cosmetic dentist
  • Teeth whitening service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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