Found them online, my daughter needed her oil changed. She pulled up and waited about 10 minutes. When it was her turn she was there maybe 15 minutes. It was quick, and easy. We’ll definitely go there from now on!
This was my first time coming through a Valvoline, or any mechanic shop alike. I want to give praise to one of the mechanics who helped me, educated me, and treated me with kindness. Cain is an excellent representative for the company. His professionalism is top-notch. The way he speaks is very professional, compassionate, clear, understandable, and honest. Because of him, and the service that was provided today, I feel comfortable coming back for my next oil change or other services I might need to maintain my vehicle. The experience was enjoyable. Thanks guys!
Chris, Tony, and Dan were very polite and professional. The place was very busy, but they told me up front how long the wait was and why. There were more people in line when I left than when I got there. Seems like everyone loves this place :)..
Amazing crew today! Everyone was friendly and knew what they were doing to take care of me and my car. Will only go here now
Awesome experience, these guys are great and fast. They kept me informed on what my car needed and got me taken care of. Thank you Jack for your excellent customer service!
Ive been to many Valvolines all across this continent and the people at Flagstaff East are the most thorough, informative, skilled, and fun Valvoline crew I’ve encountered.
James and the team were great! No attempts to upcharge for pointless stuff. Thanks everyone!
A friend had an oil change done at this location yesterday and right now, she is stuck in traffic with a firetruck protecting her vehicle from being struck because the oil drain bolt fell out and all the oil leaked out onto the road while she was driving. Hopefully, the engine isnt seized.I suggest you check your drain bolts and filters for tightness after leaving this location.
The whole crew was nice, helpful, professional, fast and they did a great job! Would use their services all the time, as they do a lot more than oil changes now!.
They recommended a coolant flush but 7,000 mi ago I got a new battery, new alternator, new belts, spark plugs, radiator flush, transmission fluid change. With a coupon discount: oil change & filter for $68 and the sticker says to get a new oil change @ 3,000 miles. It took 28min. 3rd car behind me left.
Great ! All the guys were a big help and took the time to explain packages I was in and outThank you guys
Fast, friendly, good prices after the coupon
1 hour in line and there’s still two cars ahead of us. Slowest service I have EVER witnessed. Same pace by employees seems to be no rush. If you have a couple of hours to kill for an oil change this is the place. We watched and heard more talking than working. These young men have no priorities here. We left after waisting an hour of our travel time. 🤬
A good place to quickly change oil and replace burned stop lights. Those guys found a screw in my tire which prevented me from some troubles later.
Are you in need of a quick oil change with great service?Then head over to Valvoline Instant Oil Change.I take all of my vehicles there for servicing.
Pretty drive thru not to pricey very cool workers
This place is great. Always very professional, fast and clean.
Professional, thorough, honest and attentive service!
Good service and long lines is horrible. But overall good.
Quick oil changes get you back on the road and on with your day!
Worst Valvoline Location ever! Instant oil change is myth here! Almost 75 minutes waiting time! Waited that long! Typically oil changes take 15 minutes! At this location they have highly qualified technicians who are taking average 45-50minutes time for oil change. If you have so much time free and just want to sit in you car at other location than home parking lot. Please please visit this place. Kudos to technicians who are wasting valuable time and changes image of Valvoline in my mind. I dont ever write reviews but this guys really made me write.
Very detailed with the vehicles needs
Excellent service. Extremely friendly and fast!
Ive been getting my oil changed their the 5 years that Ive owned a diesel truck. The service is always good. But I probably wont go back, due to the price increase. There has been a $40 price increase that is unacceptable. I have always paid under $100 and this visit today was $145. Unfortunately i think this price increase is going to drive business down for them.
Standard quick oil change place. Fast and polite crew.
In & out of there in under 30 ish mins. Maybe less. Always nice guys working and polite. 👍 Recommended services and explained well. Always my first place to go for oil changes. Thanks guys 😁
Excellent, fast, friendly service! I have about 40 vehicles from F-150s to a Jaguar, and every one of them are brought to Freddie and his crew... Dont let the youth of these techs fool you, they are knowledgable, customer oriented, and enthusiastic. These guys are great!
I never have had to wait more than an hour here, but come on guys, don’t tell me my air filter that was changed 300 miles ago is filthy and needs to be replaced immediately. I know your industry survives on these kinds of add ons, but show a little better judgement.
Exceptional service! Always a pleasure to be a patron of this business because of their professionalism and courtesy. I cannot recommend this business enough.
Quick and easy! Cant wait till they offer full services.
Excellent thorough service highly recommend this service station
Love their oil changes... still waiting for that amazing customer service
Pay attention to how many screws they take out and make sure they put them all back. I had 4 screws that held in my air filter. I counted 3 being put back in. I ask if they got air filter put back and they told me yes. I got home and sure enough one of the screws were missing. I went here because the dealer didnt have any openings. $124 for an oil change, I should have just waited a day and went to the dealer.
Came for an oil change in my rv, valvoline is where I usually get my oil changes as I drive through the country. Called ahead of time. They said yes we do them. Got here. Guy just goes. Nope we dont do rv here. Too heavy even though its a drive through. Explained i called. He said not here, you called a call center. Wont come back to valvolines anymore. Waste of time.
Quick, Friendly, Safely sit in my car while maintaining Social Distancing and personnel wears their mask while performing vehicle maintenance.
Great service and professional. At the time I went they were really busy but handled it efficiently.
Its one thing for the girl at the counter to not know what a 502 00 oil is but completely unacceptable for a tech to not be able to answer with certainty and instead to say yeah just come on in0 stars
Valvoline did a good job. I have no complaints
Awsome! But needs heating very cold for employees and customers
Great staff! 👍👍👍
Good job. Fast service! Got the oil changed in my Kia Cadenza while on a road trip. Highly Recommended! The guys just seemed to love their job...
1st time here, easy fast and dont have tu get out of vehicle
Great friendly fast service, the team on East 66 are always personal and helpful!
Great service
Great attention to detail, good service.
Great Service! All the employees are kind, got my oil changed quicker than any dealership Ive visited
Easy oil change where you dont have to get out of your car.
Kaleb, Jesse, Richard, & Marcos were all very helpful and friendly. They are more than ready to explain anything and everything for you and it was just a really pleasant experience here. I appreciate the help, gentlemen!
Very satisfied with the work the employees done on our vehicle. Fast & friendly service, different experience watching them from inside our truck. Will definitely come back and recommend to family.
Always a good experience. Techs are quick but still provide excellent service. They give you service suggestions but dont push for upsales. Price is always decent.
I don’t know what other people’s experiences entailed but mine was just fine. I went earlier in the morning, they got me right in and it was quick and painless. If you ask for the basic oil change they won’t charge you an arm and a leg. All I needed was a simple oil change and they performed perfectly! Thank you from a traveling family on a long cross-country vacation.
Fast n out you go on your way.
We got there just before they opened, but the staff had called in. The supervisor called in more employees to staff it. I spent about 1hr and 15 min to get my oil changed. I was comped $20 for my time, and the oil change effectively done properly.
Waited in the line for more than 45 mins. It is called instant oil change for a reason, this particular location needs to change its name. I have used Valvoline instant oil change in all different states. This was absolute horror.
Valvoline Instant Oil Change is the best place to have a man in a dark cave in the ground bleed the fluids from your vehicle and replace them. They can perform other automotive surgeries as well, like the clearing of respiratory systems and such. My vehicle leaves refreshed and ready for continued toiling under my foot.
Friendly staff and were very quick. Cost seemed on lar with other oil change places. Will happily use them again.
Helped me with so much info
Called for an oil change for a 200 Ford Excursion w/ 7.3L power stroke. Explained I was looking for the best deal and Big O quoted $110. Asked if they could do that and was told they did not have the compatible fluids for my truck...lol!!...REALLY!? What a load of junk.
Love the staff here. Hard working guys, got the job done quick & made it look fun! Kept me informed throughout the visit. Even gave my dog some milk bones because he wanted to keep barking lol
I had a great experience at this location on 9/12/18 - a Wednesday afternoon.The crew who took care of my 25 year old Astro Van - Jack and William - were friendly, personable, knowledgeable, and professional. They answered all my annoying questions with great patience.I had several services performed and the work was done quickly. I waited about 20 mins to get in and then another 30 mins for the work to be completed. When i drove away from the shop I could feel an immediate difference in performance.Contrary to other reviews I felt the pricing here was fair.I highly recommend this shop and would not hesitate to return. Thanks for your help guys!
Very good service here!
Fast in & out service! Definitely recommend 🙃👍🏻
My husband and I were heading out of town. They really helped us out with a last minute issue and pointed out that we were low on coolant. We appreciate you all helping us out.
Wonderful employees !
If you can afford $110 every 3 months for a synthetic oil change then they are fast and courteous. 2007 VW rabbit.
Most times service is under 30 minutes
Ive been maintaining my older car there for years and brought it in for its maintenance and the mechanic said my transmission fluid was overfilled and drained it. 2 weeks later my transmission froze up and valvoline wont do anything about it... watch out for these people...
Don’t take GM vehicles here unless you intend to pay up charge for full synthetic oil rather than normal Delos approved semisyntheticOther than that not bad, friendly god service, could use some cleaning work in waiting area and rest rooms
My Car Needed An Oil Change When My Sister Borrowed It, i Called Ahead And Spoke To Derrick... He Gave Me Pricing And Wait Time, Super Friendly And Nice. My Sister Called After The Service And Told Me How Amazing The Service Was. Thank You Guys! (7.14.18)
Usually fast. Dont try to get wipers installed though. A bit pricey too.
Worst service ever. Please do not visit this place unless you are very very very free! Waited almost one and half hour.
Way too much pressure to buy something else, even after politely telling them you do not want anything other than an oil change. They will try to upsell you on changing the cabin filter for $$$. NEVER buy into this. I am not a car person, but this is literally the easiest and cheapest thing to change (the cabin filter is accessible through the glove compartment). The oil has also been overfilled on more than one occasion, so I stopped going here.
They always give prompt and friendly service. I work in Phoenix, but travel to Flagstaff weekly, so l wait till lm up here because of their service.
Fast, friendly, reliable
Very friendly service
Horrible service three times in a row. First time I was told the wait would be 30 minutes it was an hour and a half. Second time they broke my truck and tried to deny it until a manager was called and there preffered shop said it was there fault. This time I pull up at 3:55 and get turned away because they close at 4 horrible horrible service.
Quick oil change and a very pleasant customer service experience
Good job on oil change
Avoid this place! Got my oil changed last week and now my car leaks oil like crazy from the drain plug. Going to have to take it somewhere else to get it fixed.
In and out in 20 minutes..no gimmicks. Great staff
Expensive but more knowledgeable than the other oil change places. Good staff that I feel I can trust when Im too busy to do these dirty jobs myself.
Quick SVC.
Left a rag in my mother in laws car and it almost blew up. Said they would give a discount to any of her cars but wouldnt honor it the next time we came around. DO NOT USE UNLESS YOU WANT YOU CAR TO BLOW UP
I always have really friendly and fast service at Valvoline. Ive never had a negative experience!
Fast service great customer service.
Love this place the workers are very nice and helpful
Amazing, fast service! Would return.
Nice and friendly
They dont try to bs you
Great fast & friendly service
Fast and friendly service
Fast, friendmy and thorough!
Quick service
Fast and thorough
Great service
Great service
Quick, efficient, friendly
Quick