This is the ONLY place I take my jewelry for any kind of repair. The staff is great and Andy is the best there is hands down!

Are they still located at the mall?

I cant say enough about the staff of Jewelry Repair. This team of jewelers are some of the best in the business. I have been in the jewelry industry for almost twenty years and I have seen a lot of jewelers, but Andy and Kevin are at the top of the list. Their experience and consistency of work are second to none. If you are in the Fayetteville/Fort Bragg, you should consider Jewelry Repair for any repair needs.

Brought a ring to get repaired and they did an amazing job. I would recommend this place to everyone that has jewelry that needs repair or anything done to it. Do not take your jewelry to a shady place. Take it to this place and you will be satisfied with the price and the great job they do.

Great place to get rings resized! Couldnt do my wedding band because of how many little stones there were (almost an infinity ring), but they resized my engagement ring and my husbands wedding band. They both came back looking better than when we first got them!

Story time... I got a ring from an online retailer and we were SO excited when it arrived that my fiancee rushed to try it on...but alas, it was too small! No idea how THAT happened - we were so careful to measure correctly, to the point where we were waffling between a 5.5 and a 6. We needed it resized immediately, so I scoured the options and decided to try the place in the Fayetteville mall...as much as I find that particular mall distasteful. Rodney couldnt have been more professional, kind, and helpful, and the work got done in about an hours time. We went back and it fit perfectly! As we walked away happily, I held my girls left hand and noticed...NO RING. Thats because it was on her RIGHT hand. Yes, she had tried it on and then gotten it sized for the WRONG DAMN HAND. Embarrassed, we walked back to the counter. The staff was as amused as we were, but were absolute gentlemen in helping us find the humor in the situation. They changed it back to the original size quickly - and for free. They did a great job, displayed consummate professionalism and knowledge, and stood behind their work even when it was our fault that something wasnt perfect. I highly recommend these guys!!

I take ALL my jewelry here for cleanings, advice, repairs, everything. I have also referred several family members. They are so nice and everything is always done correctly.

My husband and I were walking in the mall when we came across this repair shop. We’ve been wanting our rings sized down but didn’t want to wait two weeks to get them back. This place was very affordable and only took about an hour. The lady was nice helped us with all questions. They called when they were done which was about 30 mins to an hour sooner. My husband ran in and picked up the rings; they are flawless. You cannot see where they were cut down and if I’m correct the extra gold was added back into our bands. Our rings were SHINING when we got them back... We’ll heck they are still shining days later. My diamonds were shining more than when I got the ring brand new... Now that made me nervous, thinking we’re they switched?!? I would’ve gave 5 stars but I need to go have my ring checked to ensure it’s still the same diamonds before I add that 5 star lol, but seriously...Update added the 5th star - diamonds were still there

Great experience with resizing a ring! Very timely and affordable!

Great customer service and what I needed done to a ring was perfect. I highly recommend this jeweler to anyone.

The man doing the actual work was extremely rude and stated that my ring was cubic zirconium and refused to work on it. Its a designer ring by Heidi Gibson with white saffires and a diamond crown. This was after I came several days before and was told to come back when they werent as busy, so I made a special trip up here for no reason..

They are fantastic! I was shopping at Cross Creek Mall and noticed one of the tips on my antique engagement ring had fallen off. I immediately googled jewelry repair options in Fayetteville and was pleasantly surprised to find these guys located at the center of Cross Creek Mall. They not only fixed the tip on my ring, but also adjusted an aspect of its design, resized it, and cleaned it -- all for a reasonable price and within five hours! I liked their work so much that I even brought in another ring that needed to be resized -- which they had perfect and ready within two hours. Highly recommend!

Fast service, pleasant experience. Got two watches fixed in no time. Military discount is a plus.

They are beyond professional, these people are genuinely kind. They repaired my rings; which were ill fitting and broken, and made them 100% better than what they were before. Thank you Mr. Tutor!

The guy was an unpleasant turd. I was really hoping the 1 bad review was a whiner, but probably not.