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The Reserve at Steele Crossing
4240 Fern Creek Pl, Fayetteville, AR 72703, United States
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The Reserve at Steele Crossing

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Si
Review №1

I love living here!! Peaceful and quiet. Nice property and very friendly staff. My neighbors are nice and respectful. I also love the location of this property. Its so close to everything.

se
Review №2

We absolutely LOVE THIS PLACE.... the Staff is AMAZING. They are VERY Friendly and helpful. The grounds and landscaping are very well kept and ALWAYS beautiful. In the winter when we got snow the landscaping company was very quick to clear the road ways in some cases days before the City. The Maintenance staff are always prompt at getting something fixed IF it breaks. When they are not busy you can always spot them walking the grounds making sure things are clean. The Amenities here are top notch and always clean. The community is like no other, neighbors are always out walking and polite. They have at least one event a month that engages the Apartment community....words just can not describe this place. If you are looking for a forever home search no more you found it.

Jo
Review №3

I used to love living here, now within a short period of time I wish I could get out of my lease. The office staff used to be top notch and then they hired a rude no-it-all who takes mansplaining to a new level. Totally turned off and will likely not renew my lease. I feel sorry for the people who own condos here. I am done.

Lo
Review №4

I have a close friend who lives at this property and I frequently attend the functions. I can say the many residents I have spoken to are very happy and satisfied there.The manager and staff are very friendly and also take great pride in the landscaping and overall cleanliness of the property. The times i have visited the pool and grounds are always clean. As in any business you cannot please everyone. If A owner is so unhappy I’m sure she could sell.

Ni
Review №5

Will send people to your appartment at any hour for a walk through with no notice.Will definitely schedule tree work, roofing work, construction, etc before 9am...

Al
Review №6

Beautiful community! I’ve enjoyed my time at The Reserve and plan to renew! Office staff is so helpful and sweet, I love the time and energy they put into the monthly events, there’s always a ton of people that come to the events which shows how much of a great place it is to live! Plus, who could pass up free goodies/food? Also, this is probably the quietest place I’ve ever lived.

Sk
Review №7

I lived at The Reserve for a year and a half. It was a clean and quiet environment with wonderful employees. The employees truly knew residents by name and would take the time to just talk with them about their day. This apartment complex isn’t just a place to stay, it’s a community. Everyone has each other’s backs and that makes it truly special.

sh
Review №8

Awesome place to live! Management staff are very friendly and helpful 100%. Excellent location. Well maintain, clean and beautiful landscape. Great community!

Am
Review №9

The staff is the best here! I always feel welcomed and treated with respect, even when I have maintenance issues or help with my lease. Im not sure what some of those one star reviewers are talking about when they mention rudeness or whatever... I do remember a burger night at theclubhouse where soooo many people showed up the community director asked us at the start to make sure everyone got a chance to eat before going back for seconds, which we did and it was great. Maybe Randy from Sunnyvale Trailer Park got offended and didnt stick around long enough to get another cheeseburger, I dunno...

Mi
Review №10

This place is pretty awesome! Everyone at the office was really helpful with me, the place looks fantastic and it’s in a great area. Love that there is events the office holds for everyone. Great place, awesome people! 100/100

Sa
Review №11

Ive lived here for several years and this beautiful community is the only one Id ever live at. The entire staff is amazing and try their absolute best.

Pr
Review №12

Its a complex that is very dated ( not really run down ) over priced and units are not insulated very well, your electric bill will be your proof, I live on the first floor, the floors squeak terribly above you . office staff is 100 percent RUDE, went once to thier party. 20 to 30 people show up in a complex that probably has 300 to 400 people, they draw very few residents because of terrible staff, they have no social skills . Landscape is good in spots, maintenance they have 3 new guys all the guys before them quit that should tell you something, These are facts .My renewal will be up soon and I wont renew because of the poor mangement and there not insulated. Walk the grounds ask the people that live there before you sign a lease #wisdomHope this helps someone !

A
Review №13

They have let our condo complex run down with the refusal to fix the stairways ceilings that are falling down the pool is in terrible shape bathrooms to the pool are never repaired or cleaned during the summer, I would take pictures and put on here but I dont know how ( lol ) yes the office staff is different I wouldnt say rude but more a non welcome is more their style, not sure that matters to a owner but perhaps renters that have to deal with them . The landscape is great just wished they would fix stuff when it needs to repaired and perhaps the people that read these would come and take a tour of this this place that seems to be running down fast .

Be
Review №14

I have loved my experience here at the reserve! The office staff and maintenance are very professional and willing to help with any issue I may have. The 24 hr gym and internet café are such awesome amenities and the landscaping is so beautiful! I would highly recommend this property to anyone who wants to live in an awesome location and high quality apartment!

Yu
Review №15

I am a doctoral student at UA and moved into this fatastic (convinient yet quiet) apartment communitiy with my wife and my child in July 2018. All of us love this great place. The management team is always responsive and nice. The clubhouse has all the facilities I could ask for. I cannot think of one thing to complain so far. I would recommend to all who are looking for an apartment in fayetteville arkansas.P.S., i see some complaints about the office staffs here but I do not see where that comes from. We are Chinese and do not feel discriminated at all.

Ch
Review №16

I have lived at The Reserve for severalyears now and have really enjoyed it here. The neighborhood is very comfortable and friendly and it just feels like a home, unlike many other apartment communities I’ve lived in over the years since moving to Fayetteville in 1999. ( I even know people who have moved away and then moved BACK to The Reserve!) The grounds are clean and well cared for and the amenities are well beyond my expectations for a rental. I’ve met and become friends with many of the other residents around the neighborhood and in particular at the social events and meals the staff regularly hosts at the clubhouse. FREE Holiday meals, random burger or pizza parties at the pool and whaaaaaaat?! TACO TUESDAYS?! Ummm, hello, have you been reading my diary? It’s always nice to mingle with the community and especially with the friendly staff here who remember you and know you on a first name basis. It’s no surprise to see a lot of regular, familiar faces at these get-togethers. Holly, Ashley, and Joela, and even the maintenance guys go above and beyond to make sure everyone gets to share in these events and even send food home with people when there is plenty left at the end of the night! To summarize: Your search is over... this is the place :)

A
Review №17

Great office staff ! Love it, been here for 5 yrs, only complaint is the head maintenance guy hes a know it all creep, my neighbors moved out because every time he comes and fixes something he reprimands people as they did something wrong but if you ignore and avoid him ( most do ) . the apartment community is awesome people are friendly .

Re
Review №18

Ive been living here for a month and until now the staff was friendly and helpful. The infrastructure is good and the only thing I miss is a place for my 1.5 year old daughter to play.

St
Review №19

Lived here 8 yrs and I Im moving, great community of residents . Office staff is terrible, they have monthly lunches for the community and whats SAD Ashley the community director only allows one serving and drink per person as tho theyre going broke . Captial Assests this runs your residents OFF and they wont come back to the luncheons and wont renew there lease . Office Staff get in touch with your residents that pay the bills, they talk to one another and your behaviors toward them are unacceptable . Captial Accest you lost 15,000 dollars a year in a lease because your office staff has lost touch with reality and wouldnt let someone have a extra burger .

As
Review №20

Ive been living here for about a year now and have had nothing but wonderful experiences! Great neighbors, awesome amenities, and love the monthly events the staff puts on!

Ti
Review №21

My girlfriend lives at these apartmentsThank god her lease is expiring soon, Her electric bill is outrageous, bedroom and closets are not insulated at all . understand Management cant do nothing besides ignore it not their fault, hopefully others will see this before the manger request all the truth reviews go away . Its has cost her 2,800 dollars in electric because of bad or no insulation .I agree the office staff is a complete joke, they seem like they like to ignore their residents when they walk in with a question, they seem to enjoy their rudeness, they totally need new staff .

Da
Review №22

My aging mom lives there she loves the community of people, when I seen the post about the office staff and the behavior toward their residents I wasnt surprised, my mother has said numerous time the office staff is so discounted from its community and their behavior toward theyre residents is awful and rude, I dont want her to move perphaps some one that reads these can encourage the staff that the people are whats makes the difference in the community not them .

Jo
Review №23

My sister lived there for 2 yrs .She was always disappointed in the staff, at first they were kind but after that the rudeness set in and wouldnt go away so she decided to move .

Ro
Review №24

Great people, great apartments, great landscaping, just great!

Information
10 Photos
24 Comments
3.9 Rating
  • Address:4240 Fern Creek Pl, Fayetteville, AR 72703, United States
  • Site:http://reserveatsteelecrossing.com/
  • Phone:+1 479-251-0700
Categories
  • Condominium complex
  • Apartment building
  • Student housing center
  • Furnished apartment building
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:Closed
  • Wednesday:8:30am–5:30pm
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
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