I was greeted with all smiles and I left with a smile. I was completely satisfied with every aspect of my first appointment. I’m never a big fan of going to the dentist but I’m really glad I chose to go. The staff was wonderful and the doctor put me at ease which I remained for entire visit. I highly recommend Bright Side Dental to anyone in need of service.
Office is ran great, friendly and helpful staff! Dr. Sarna was terrific, she took me the same day when I needed emergency work done. She was quick and made it a painless process. I will definitely be coming back!
The whole team at bright side dental was stellar. Everyone I met on my visit was very friendly and helpful. They explained everything to me in a way that made sense. I had a unique situation w my cleaning and they made sure i left with all of my needs met and more. I met with Dr Patel who was sharp and truly wanted to help. My hygienist Kay was the best!! She did an amazing job with my cleaning! I would definitely recommend Brightside dental to friends and family after my first experience today. I made an appointment to come back in 6 months for my next cleaning! Thank you bright side!
The administrative staff was very rude and did not tell us that normal cleaning is not available in clinic and they are trying to push us for deep cleaning, the costs are very high compared to other dental clinics. And another important thing is that they demanded money to get my x-ray report even though they got money from my insurance. I took the appointment without seeing Googles review, please do not make mistakes like me, please refer snap attached from a review.
Dr. Sarna is amazing! So kind and caring, but not afraid to tell you what you need to know about your dental health. Great staff. Super efficient. Always on schedule. Beautiful facility. All around a fantastic experience.
Cleanings: I have enjoyed my cleanings from Gina. She has been gentle, thorough, and expedient. The key for me is gentleFillings: No filling that I’ve ever had has been pleasant, regardless of dentist. That being said, Dr Patel and his team seem prepared, efficient, and thorough. I feel like I always get their very best every time that I need work done.Staff: Professional and pleasant. They are helpful, kind and seem caring.Invisalign: About to begin this journey at a great rate. Normal charge appears to be 5000 but am getting mine for 3500. We’ll see how it turns out
Had an emergency they were able to get me in right away and I was a new patient. Everyone there was so kind and helpful. The establishment was very clean. I would definitely recommend to family and friends
Bright Side Dental is the place to go for any dental problem you are having. I have been going here for well over 5 years and they are the absolute best! Recently I just had an appointment with Dr. Patel, Sammy, and Shelly. I got some not so great news about my teeth but the staff was very quick to comfort me and show me that they will do whatever they can to help. They really are AMAZING here.
Very clean and friendly environment. Dr Patel is great and made me feel super comfortable. The girls at the front desk are amazing too, make you feel like family rather than just another patient. They make you excited to see the dentist again!
I love that can do all my treatment in one location. They have general dentists and specialists in one place so I dont have to go to different offices. I can get my cleanings, fillings, root canal, implant, crown, Invisalign all in one place with the doctors working together as a team. Everyone is warm and friendly. The quality of care is great and Im really happy with the work and care Ive received. The also have convenient hours. Its hard not to love this place!
These guys are awesome. And special thanks to Dr Patel and Sophia and Shelby. Very understanding and did not feel nervous at all. The hole team is truly amazing. Thanks again guys
Dr Patel (aka hot stuff) and Sophia are great. They even laugh at my nitrous jokes. Even though I feel like Joan Cusak in sixteen candles drooling, they make me feel at home.
All staff members are very friendly! Dr. Patel and Sofia are very patient and helpful. Those two make a great pair for working on younger children and keeping them comfortable and calm.
Great experience, attention to detail, and genuine care for patients. Kay is the best. Love her chairside manner.
The staff are so friendly and nice! The office is always nice and follow the COVID19 protocols. I always feel comfortable every time I go there for dentist cleaning!
I have been going to this location for close to three years now and the ladies at the reception desk are very polite and welcoming every time I have been in. Their office is clean and nicely decorated, no matter what time of the year. They clean and disinfect everything thoroughly, especially now during COVID time. They like playing 80s music, which I enjoy so the anxiety level is less than at a regular dentist office. All the assistants that have helped me have always been very helpful and informative whenever they do their prep work and the hygienists are always nice and gentle. I especially enjoyed Kay. She made my last visit quite enjoyable.
Bright Side Dental of Farmington is a top notch dental practice! I am not a fan of going to the dentist, but Dr. Sarna and her team made me so comfortable. They are friendly, professional and know their stuff? Give this office a try - you won’t be disappointed!
Had my cleaning with Kay and it was the best experience! She explained everything she was doing and gave me some great tips on keeping up with my hygiene. Dr. Patel and Dr. Sarna are awesome! The whole staff is so welcoming and amazing! Definitely recommend!
Very friendly staff. The dentist that did my exam was very informative and the dental hygienist that cleaned my teeth did a very good job and was super kind. Overall had a good experience and would recommend brightside dental to my friends and family.
The entire staff at Bright Side Dental is extremely friendly and helpful! It is very easy to book an appointment and the dentists, hygienists and assistants are all personable. I visit Bright Side Dental for my Invisalign and it has been a simple experience with Dr. Sarna being very honest about what will help my teeth look their best now and in the future. Going to the dentist used to not be the most fun experience but Bright Side makes you look forward to taking better care of your oral hygiene.
Very friendly and professional people there. A very safe and clean environment. I felt comfortable and at ease!!
We took our daughter in for her first dentist appointment and the staff at Farmington Bright side went above and beyond!! We can’t thank Paige, Michelle and Dr. Sarna enough! Everyone at this location was so sweet and great with interacting with kids. Highly Recommend!!
This is a great place to go take care of your teeth. All the people here were very gentle and kind to me. The dentist was very nice and informative.
Same day appointment-on a weekend (plus); paperwork filled out before appointment via text (plus); clear instructions on arriving to location; arrived 10 minutes early and texted as instructed and was able to come in early; met with smiling faces and very nice staff (Shelby, Shaine, Allie, Bethany & Leo); Leo made me fill very comfortable and explained everything thoroughly before doing anything. Dr. Sarna was very pleasant and did the same with thoroughly explaining what was going on in my mouth. Facility was super clean. The technology used is amazing. My overall experience (plus/plus/plus) was surprisingly awesome (because I dont like going to the dentist) and I will be bringing my family here for now on.
Got some fillings done by Dr. Patel, and he made the process very comforting and easy! Not the biggest fan of needles. He used a stronger numbing jelly, and I did not feel a thing! All the staff are so welcoming and friendly. Dr. Sarna is also great too! She explains every procedure throughly, which eases any of my anxiety! 100% recommend this office!
I really enjoyed my experience at Bright side Dental.. w eryone was very helpful and professional... I recommend them to everyone..
Excellent customer service as usual. Dr. Patel has an awesome bedside manner and is very thorough.
Gina - Hygenist and Samantha - Assistant did a great job yesterday taking care of my dental needs. Very professional and friendly. This is the only location I will ever attend.
Ive never found a dentist I love so much! Everyone of the staff is super sweet, caring, funny and loving! I love going to the dentist now!
Ive been visiting since 2017... Cleanings, Fillings and also got my Invisalign orthodontic treatment done here. Dr.Sarna is awesome! The whole staff is professional and very welcoming . I definitely recommend them!
Bright Side Dental is the BEST place to go for all your dental needs! Clean, crisp feel right when you walk in. Very friendly and helpful front desk staff, making you feel welcome from the moment you speak to them on the phone and enter their doors. Dr. Remi Sarna and her clinical colleagues have been taking EXCELLENT care of my teeth and all their glory! (lots of dental issues, trust me!) Very skilled and aware of the latest treatments, procedures and always willing to go the extra mile to ensure my teeth are well taken care of. For the first time in my 40+ years of life, I can honestly say I no longer dread going to the dentist! :D Thank you Dr. Remi Sarna and the whole team at Bright Side for all the beautiful smiles you bring into this world! I look forward to referring more of my family and friends to you!
I was a nervous wreck when I entered the facility with infection in the upper jaw. The front desk staff made me feel right at home immediately when I walked in the door. The reception and the waiting area was very well decorated and comfortable.Met with Dr. Remy Sarna and she examined my problem very thoroughly and explained all the options for treatment with complete understanding. Finally procedure was performed with NO PAIN and got my smile back. I must say the best dental care I had ever experienced. Now I no longer have anxiety about my dental appointments. Continue my visits for dental cleaning, fillings etc.The entire staff are friendly, respectful, caring and courteous of my time.I trust Dr. Sarnas work and her advise completely, and all her and hygienist work had been outstanding. Dr. Sarna is honest, compassionate and is an excellent and incredible gentle dentist. She is up-to-date on the latest innovation in dental technology and incorporates new techniques and equipment in to her practice.I would recommend Bright Side Dental office in Farmington Hills to all my family and friends.Thank you a lot to you (Dr. Sarna) and your excellent staff.
I was there a few weeks ago For an exam and a cleaning my dental hygienist Mrs Jorita was very professional She made my cleaning comfortable Experience and she answered all questions and the staff was very professional can’t wait for my next visit
I’ve had horrible experiences with the dentist in the past and because of that I had so much anxiety. I can say I don’t want to go to any other dentist ever again. I love Brightside.
Kay, Sam, Dr. Patel, Aan, Shelby, Bethany, Torey, and Allie; are all so phenomenal, wonderful and down to earth people. They make you feel like family member or a friend by actually caring about you, which is very needed in the dentist industry.
This place looks clean. The staff are friendly, however I continue to have to return because the dentist cannot get it right. Would send my dog here!!!
I had an appointment today with the hygienist for my regular 6 months cleaning. I usually have Kay as my hygienist who is a very friendly and kind soul. She makes sure you feel comfortable and works along with you to provide a very easy and breezy experience. She is a gem. Unfortunately, today I worked with Gina. It was a very painful and bad experience. She did not seem to be in good mood and my 30 minute cleaning session was unbearable. She wasn’t friendly at all and I am surprised I got this kind of treatment as I am regular at this clinic. Certain areas were very painful And sensitive during the cleaning. Gina did not provide a numbing gel and was unbothered by my discomfort. Seeing the dentist should be somewhat an experience that puts a smile on your face and today was the very opposite. I am disappointed.
The entire practice from the front office staff, to the Dr. Sarna and Dr. Patel themselves is professional and friendly. I love to admit that I like to go to the dentist now!
Dr patel and Romano were great, they made me feel comfortable during the procedure, very friendly and moved very swiftly. My surgery was painless. Best dentist appt of my life and Im almost 30!
I Loved The Entire Staff!!..Dr. Patel...Kaci..Sammy...Shelby...and Allie🙌🏽😊...Thanks for making my visit The Best!!..Everybody Is A Star!!⭐⭐⭐⭐⭐
The people are friendly and personable. I do miss some of the old staff since the recently had a large change up of people. My old hygienist is gone now but I see K on the regular for my cleanings and love her. Very friendly!!! A little pushy on Invisalign but other than that happy to visit here.
This is the best dental practice I have ever found. I needed to be seen on a Saturday, and had never been here before. Everyone from the receptionist to the doctor was warm, friendly and reassuring. The office was clean, covid-aware, efficient...cant say enough or thank them enough! Take it from this dental-phobe. They made visit most pleasant.
Had an emergency with an fection in a tooth, face swelling up. Bright Side Dental got me right in even though the pandemic was in full force. Bright Side Dental was so kind and caring. They took care of me and made me feel safe and comfortable. I think they are awesome and would highly recommend them!
Very friendly, clean environment and honest workKay was absolutely wonderful, friendly and hard working
Highly recommend. !
I want to say a beautiful smile is sunshine in so many ways. I want to start by thanking Gina for doing such a great job on my deep clean and for being so understanding. I want to also thank Michelle for being so nice. The staff at Bright Side Dental in Farmington Hills are so pleasant. The cleanliness of the place was so impressive. Thank you!
I was able to get a same day appointment and I was greeted by friendly smiles. I was comfortable for someone who dreads going to the dentist. They took their time and answered all my questions and concerns. I was able to receive a finance plan that works with me. Dr Patel was very nice and gentle as well. I’ve also never met such fun and welcoming staffs before.
I really like this office! For one thing, I feel they are honest, which is obviously a HUGE thing. I had an experience with a different dental office and I swear, the dentist did unnecessary work with the sky-rocket bill attached. I left his office after that and sought out a new dental office. If I get one whiff of no integrity from a dental/medical office or really any business I am dealing with, I am out of there. Rest assured with this office. They even offer an annual discounted plan for cleanings and check-ups. I like it!The office, equipment, etc is clean just as it should be. I am meticulous about my own dental care and youd better believe that the office I go to is meticulous too. I do a lot of research before starting up with any new office and as you can see, this Farmington office of Bright Side has excellent, excellent reviews for very good reason. They are doing their jobs the way they should be done and they dont over-charge!
I’ve been coming here for a year and every time I’ve had an easy time! Everyone is friendly, myHygienist has been very thorough and easy to talk to. I’ve had two different dentists for my exams and both are very professional and also easy to talk to!
Wow! just Wow! When they say pain free - they mean it. The staff was professional, the services direct and fast. I was in and out for both my treatments. The staff is very friendly and kind and the price was right. I am so grateful that Amanda who works mentioned her passion for the clinic she worked at and told me I should give it a try if I was looking for a new dentist. Strange to say, but I am actually looking forward to my next cleaning in 6 months.
Lovely experience with Amber (Dental Assistant) and Kay ( Hygienist), both who are very knowledgeable and friendly. Also, Dr Patel was amazing and answered all my questions accordingly. I am very happy with my experience.
Nice friendly staff. the team I see all the time is “Kay, Ana, Stephanie, Bethany, Ann and Dr Patel”. The best dental office, i have been in the area almost 7 years now and tried couple of different locations, but I found this one the best one. I had cleaning, filling done regularly here and I highly recommend these guys. 5 stars.....
They truly live their motto of pain free dentistry. Everyone in the office (I have seen many of the dentists here and hygienists) has always made it a priority that I am seen quickly and am comfortable throughout. I came to them with a mouth full of problems and my previous dentist had all but given up on saving my teeth, but everyone at Bright Side has calmly and tirelessly worked over the past three years to set things right. I moved away from Farmington but I still make the drive back here because I just don’t trust anyone else to care for me as much as the staff here does.
I’ve been a patient here for almost 2 years now and each visit is always better than the last! The office is incredibly clean, the staff are all professional and very caring too! I highly recommend paying a visit with Kay, one of the hygienists, and Dr. Sarna. Ann, Stephanie, Shelby, Amanda, and Bethany run the front office in such a seamless fashion that your calls/visits will be something to look forward to, rather than dread :)
Seriously!! This is the best dentist office I have ever been to!!!They are all professional with the best quality service! You can tell that this team has done all their homework and been trained for the best customer patient service!!!Dr. Sarna always offer the best recommendations and provides perfect comfort and concern for all patients!! The office workers Romona and Shelby and Stephanie welcome you with utmost care and friendliness that your experience is always a great memory to share with others so they can look forward to the same experience!!!THIS IS THE BEST!!!
Brightside Dental in Farmington Hills is awesome! At the front desk Bethany is really friendly and greeted my family with a big smile. Anna is super sweet and was mindful of our comfort and needs. Her name is slipping my mind right now but the woman answering all our questions regarding finances for a few procedures my husband needs was amazing. So patient and knowledgeable. Would defiantly recommend this dentist to everyone!
My experience at this office was exceptional! My hygienist Kay was fast efficient, and gentle during the appointment. My x-rays were taken quickly by Ana and immediately after my appointment I was visited by Dr. Sarna. She explained things to me in a way that I could understand and spent plenty of time going over my care plan. The front desk staff of Stephanie, Shelby, Ann, and Beth all helped my schedule my next appointment and were able to work around my schedule easily. I would highly recommend this office to anyone who enjoys fast service, competent staff, and a clean environment.
I absolutely love Bright Side Dental! They honestly go above and beyond to make sure you are comfortable and informed. I just had to write a review after my visit today. I always feel so lucky when Ana is there, because she always offers wonderful tips and advice. I am extremely terrified of all things dentist, and she always puts my worries at ease. In addition to that, my hygienist Kay was phenomenal! She was so friendly and personable. The cleaning was quick, efficent, and painless. I will never go anywhere else.
Staff was knowledgeable and polite. While we did have to wait a little at our first appointment, everyone was professional and helped put together a good dental plan for myself and my fiance that made sense for our budget. Looking forward to continuing to work with this office.
Been coming to Bright Side Dental in Farmington for about 5 years now. I am always greeted by a friendly associate and treated with the utmost respect by everyone who works there. The hygienists do great work as well. Special thanks to those I encountered on my visit earlier this week: Gina, Amber, Shelby, Steph, Ann, and Dr. Patel.
Great job and gentle hands. Dr. Patel is gentle and precise. Pretty much the whole team (Ramona, Amber, Shelby and Stephanie) was supportive and helpful for the crown they put on for me. Thanks!
Me and my daughters love Bright Side Dental. They are such a family friendly office, my daughters have been coming here for care since 3 years of age. Kay, Amber, Stephanie, Shelby, Amanda and Bethany thanks for all you do for the Jones family! :)
Dr. Patel provided the best dental care experience, from beginning to end. Ilya was intuitive to making me comfortable and calm. Amber, Stephanie and Shelby were always professional, knowledgeable, understandable, patient, and always informed me of the next steps throughout my visits. All the staff made me feel as if I was royalty. Bravo Bright Side!
I had my 6 month cleaning by Gina-Hygienist & Ruscio-Assistant, they did a great job! It was quick, and painless! Great job and team workFront desk-Kay and Shelby was very pleasant, helped me with my next appointment, which was great and worked wonderful with my schedule!Thank you Bright Side Dental!Ruth Webb
During my recent visit I had a great experience. The staff was friendly and helpful ranging from the front desk to the assistants in the back. The doctor explained my treatment clearly and helped me understand what was needed now vs in the future. They were not pushy in trying sell procedures and give me all the info that I needed to make an informed decision. I would highly recommend this office!
I take my husband to this dentist. He loves it there. They take good care of him. They are aware of his dementia and double check with me about the things he tells them with no embarrassment . The staff is very kind and helpful. When I was frustrated with their new paperless system and had to answer questions I had no answers for, they took my phone and filled in the information they needed so we could continue with the scheduled appointment. Very helpful and considerate since I was more than frustrated with the task at hand. Oh, and his teeth are fine.
In all of my years visiting the dentist and orthodontist, Bright Side Dental-Farmington has been the best! The front office greets you immediately when walking through the door. Im never sitting for an extended amount of time before being taken back, nonetheless the waiting area is cozy and gives off a home environment. The insurance coordinator Stephanie takes her time to explain the cost of procedures, benefits, and payment options. I generally have the same nurse during my visits, Ramona, who is so friendly and patient focused but also down-to-earth. Lastly, Dr. Sernas bedside matter is impeccable! Shes an expert in her field, but yet warm, gentle and thorough. I would highly recommend this office!
This is by far the best dental office I have ever been to! The entire staff is all very friendly. I have had a few cleanings and procedures done and could not be happier with the results! Ramona, Ana, Kay, Stephanie, and Shelby are all amazing at their jobs! Every staff member makes your time there stress free and comfortable. Dr. Sarna is very detailed oriented and talks to you like you have been friends for 20 years! I will never go to another dental office!
Im so happy I came here. I got 3 fillings and they were super quick and attentive. They took time to make sure I was comfortable. Normally I am very afraid of going to the dentist from some bad past experiences, but I felt very safe and looked after here. I will definitely be going back here!
HIGHLY RECOMMENDED!!!!! If you have any dental fear then GO HERE!!! They have laughing gas available for use during treatment for FREE!! Many other dental offices charge for it.I called Bright Side to schedule an appointment because of their good reviews. I felt welcomed from the moment I called. Dr. Parekh was great. Very well educated, patient, considerate and showed good chair side manners. They have a very good team. Kaylee, Stephanie, Maria, Amanda to name a few.I would definitely be referring my family here. Looking forward to seeing them again. Good job, you just gained a family of 4 as patients.
After moving to Farmington Hills from over 2500 miles away I am happy to say I found am excellent location for all of my dental needs. I have now been going to this location for over a year and it has been a diamond in the rough when looking for a dentist.Just the other day I stopped by for a routine cleaning. My hygienist Kay and her assistant Rocio did a wonderful job cleaning my teeth and removing any stains. Dr. Patel then stopped by to review the X-rays they had taken and found some issues that needed to be worked on. Soon enough the front desk crew of Shelby, Stephanie, Ann, Amanda, and Bethany scheduled me for a time that fit my schedule to have these issues solved.
My experiences here have always been top notch. They do a great job at making you feel comfortable, and are transparent and honest with you when it comes to the things you need to have done. To Dr. Sarna, Gina, Amber, Shelby, the office boss Ann, and Stephanie, thank you for always making someone who hates the dentist come back time and time again. You guys rock!
Great office and great staff
Shelby and Steph are scheduling stars - getting you in when needed, even when it is last minute, and your appointment time is honored which I appreciate. I recently had a crown put in by Dr. Patel and it feels and looks great! Very happy with my dental office.
Great dentist with awesome staff!
The whole team are great! My hygienist explains everything to me and what needs to be done. I like the whole vibe, they care about you as a person, getting to know you personally. They put you at ease. There is no pain. Im really happy that I found a dentist that take such care. GREAT JOB!! you will not be disappointed in having the Bright Side Dental-Farmington on your team to a have a healthier smile.
Just went in for a cleaning. Got right in, no waiting! Ana was very efficient. My hygienist, Gina was very knowledgeable and most importantly to me, gentle! Everyone is friendly and cheerful.
On August 3, 2016 I have my teeth cleaning appointment, I arrived extremely early, I told them that I was going to go and get something to drink and then come back to sign in for my appointment; I wasnt gone but maybe 15 minutes and they called me on my cell phone and said that they could take me now. How may dental offices would do that. I like the promptness and that they dont try and get you to do work that isnt needed. All the staff and dentist there are extremely friendly. I would highly recommend Bright Side Dental of Farmington to everyone.
Dr. Daia, Romona, Stephanie and Amanda help make visiting the dentist easier. They are so warm and friendly and always answer any questions I may have. I will continue to refer patients to that office!
My experience at this office has been wonderful and would recommend it to anyone. The facility is great and people are amazing. The Dr is compassionate and knows his job well. I am very sensitive to pain and my tolerance level is not very high and with my pregnancy; he was very patient, considered my well being and that of my babys and went an extra mile to make sure all was done right. Thank you :-)
I had an exceptional visit with Dr. Sarna and Amber. They went out of there way to make sure I felt comfortable during my visit. Everyone at the office is great service!!
The number is 800.PAINLESS ... And that is exactly how my visits went. From front counter to exam chair--dare I say--was FUN. Kay,Roscio, Amber, Dr. Patel, Amanda, Shelby and Steph all made me feel right at home. Everything regarding billing was explained clearly. Came back for the needed filling -- that was the quickest, painless, smooth dental event Ive experienced. Grateful for the referral by a friend. Glad I went to see them ... Oh my first appointment was on A SATURDAY morning ... With great customer service--Well done 😉
The staff at Bright Side were amazing. I came in as a walk-in and they were able to see me that day for my cleaning. They took my x-rays quickly and comfortably. My hygienist was gentle but thorough and Dr. Sarna explained everything to me very clearly and made me feel at ease. Definitely will be coming back and bringing me family too!
If you are courteous enough to call and tell them you are running 5-10 minutes late they cancel your appointment, yet they are running half an hour late and dont try and accommodate you in the schedule. Sorry I dont have half an hour to waste if your lobby while your sitting in the back laughing instead of helping get the rooms clean so patients can be taken faster.
Five Stars! Very caring team. I just made the switch to the Bright Side and love it here already.Kay and Rocia did a great job. Ask for them.
I visited Bright Side Dental today to get a cleaning and filling replacement. I havent been to the dentist in years, so I was a little nervous. Based on my experience today, they will be my new permanent dental office. Everyone was really nice, and I was amazed at how gentle my dental hygienist was after how long I had skipped my cleanings. They were very upfront with everything, and I liked how clean everything was (plastic coverings on computer mouse, machine handles, etc). Thanks Kay, Roscio, Ana and Dr. Sarna! And to the girls up front too: Shelby, Amanda, Beth, and Ann.
When my dentist of 30 years retired, I needed a new office. I decided to give Bright Side a chance based on the reviews online and location convenient to my fiances office in Farmington.We had a little bit of a wait after we filled out paperwork, but I think we were early for our appointment so it made sense. We had a second wait after our cleanings, but we both had extensive work that needed to be done and it was busy Friday so it wasnt unreasonable.The technician was great with my x-rays, and Gina gave me the fastest cleaning Ive ever had. I particularly enjoyed meeting the dentist (Dr. Patel, I think -- Im bad with names). I have TMJ and my previous dentist was pretty dismissive of it, but Dr. Patel had some good advice on avoiding pain and not making the problems worse. He was also very kind and considerate during my filling at my follow-up appointment.The ladies at the front desk were chipper, personable, and efficient. I spoke to Shelby several times before our first appointment getting insurance worked out and she was consistently friendly and knowledgeable.I feel confident returning to this office and am glad we found such a good office off the bat after hearing several horror stories recently from friends dealing with problematic practices.
Extremely well trained staff. Great team work and communication between staff members! Dr. Sarna is smart and confident in what she does and she does it well. Ramona is kind, patient, intelligent and compassionate. So is the rest of the staff I have interacted with... Shelby, Steph, Amanda and Ann.
From the minute I called to make an emergency appointment, I was treated awesome. The dentist saw me within an hour! Once I arrived, everyone was so friendly and went above and beyond to make sure I was comfortable. The dentist was very thorough and took his time. I highly recommend!
Super friendly and nice! They told me exactly what I needed done and why and how and even showed me exactly the problem. It’s a dentist, which is never fun, but at least it’s helpful! I recommend this place for sure!
I have been going to this Bright Side location for about 2 years (2 crowns and a few cleanings). The service is usually good but I feel like they are to pushy and constantly trying to push services I may not need. They call constantly very early in the morning and leave messages when they say its time for your 6 month teeth cleaning. I suspect this is because the insurance I have pays for most of it? Not sure. The final straw was I scheduled a cleaning from their website and they called to confirm as you cannot confirm it on the site. The girl looked up in their system and saw i am a current patient. I scheduled it and showed up the next day. Upon siting in the dental chair ready to get my cleaning, they refused to clean my teeth unless I did xrays. I told the hygienist that I was in a hurry could come in later for xrays and exam. She said that she would have to ask the doctor. A few minutes later a rude office manger told me since its been a year and half i can only do the xrays and schedule the cleaning later. This was in a very rude manner so i decided not to get into it with her. I told her that i had a cleaning before without xrays but she refused to let me do what I came in for. I told her i will have to reschedule then as she kept talking to me as i walked out in a very condescending manner when she spoke to me. My last words were I am the patient! This office manager is terrible and has no customer service skills. It only re-enforced my perception its all about money for them. If that is their policy or ADA policy I do not know. They could have let me know this when i scheduled it in the first place! Bottom line I will not be taking my business there any longer.
I had my cleaning at this location in Dec 2016. Usually i go to Redwood dental - they are really great but they are far from my home. So, I chose to go Bright Side this time. They said my cleaning should be covered 100% with my insurance at the time of scheduling an appointment and visit. Later, I ended up a receiving surprise bill after couple of months. I wish I could give zero stars if there is a possibility. Be careful!
I was seen at a different location for othodontic services. I was told by them that my case was something that they would not be able to take on. I was sent to the Farmington Hills location for a second opinion. Right away, the entire staff was so welcoming and nice. I was seen by Dr. Daia, who decided that even though my case was difficult, he was going to take it on. I am now 6 months in to treatment, and we are all so impressed with the changes we see already in my smile. I have gained a confidence that I never expected!!! The entire staff at this location is amazing!!!!
I LOVE THIS OFFICE! I had never been to this office before and I was in extreme tooth pain to to the point of not being able to function. The office staff told me to come in now they were waiting for me. They were AMAZING very gentle and made sure I was out of pain before they even touched me! We are now patients for life!
The staff here is so friendly and welcoming - they made me feel right at home! The atmosphere in the office is fun and inviting. Dr. Sarna was extremely helpful in not only explaining procedures but also educating me about them as well. I received Zoom! whitening treatment and also had cavities filled. Both procedures went smoothly and were quick and painless. Im beyond satisfied with the quality of care that I received and look forward to my future appointments in this office.
Ive always had a MAJOR phobia of going to the dentist. So much so...I was never consistent with my appointments. This weekend, I had to have a deep cleaning done. The entire office is amazing but this time I dealt with Emily and Danny! Emily set me up and took my X-rays and Danny did the deep cleaning. Danny walked me through the entire process, explained why it needed to be done and the benefits moving forward. I loved how he was always concerned about my comfort and he numb me so good I didnt feel a thing! I absolutely love this office and would recommend Bright Side Dental - Farmington to anyone that is looking for a dental office that truly cares! Ive overcome my fear/phobia...thanks to this office!!! xo
I have been taking my brother Anes to this dental office for over 3 years now. They are always accommodating with his school schedule. The staff is fantastic and the doctors are great! They were even able to do his fillings on the same day as his cleaning appointment. Great place for anyone in need of a new dentist!
This place was great, my tooth hurt a little after the filling and they got me in right away to adjust my bite. Ana assisted Dr. Patel and I felt very comfortable the whole time.
Painless, easy, affordable, very comfortable, extremely friendly, cordial, hospitable.I had a massive tooth ache and got both of my wisdom teeth removed and it was fast, professional and best part - pain free.Would recommend this to anyone and everyone !
VERY friendly office staff. Doctors and dental hygienists are exceptional and treat patients with respect. Moreover, I never have to worry about recommendations for unnecessary work.On a side note, I recently got my braces here. Their prices are excellent, and they even provide a free Oral B electric tooth brush.Overall, Brightside accomplishes the challenging task of making dentist appointments fun.