I needed some ear plugs and found Cruz Hearing through google. Scheduling was a breeze, the receptionist is very helpful. Felix Cruz is a class act - professional, kind, knowledgeable, and truly cares about his clients’ satisfaction. I appreciate the time he’s spent with me and highly recommend Cruz Hearing to anyone who needs a heating device!
Felix took so much time today to make sure my mothers hearing aids were in working order. He was considerate, caring, and extremely helpful. He helped my mom with her walker and came out to the car to deliver and put in her rechargeable batteries because he knew she is vision impaired. We drove 40 minutes to Cruz Hearing and it was well worth it! Highly recommend the staff and service!
Friendly staff. We didnt have long wait for appt.
We got e referral from family about seeing Mr Cruz. My husband needed hearing aids and we had know idea where to go. We tried one of the big names but we were very displeased with the service. When we went to see Mr Cruz he was very thorough. When you never had hearing aids, there is so much you need to know. He told us what to expect and gave us so much information we had no idea. Mr Cruz and Kathy at the Waterford location have the best service. Getting hearing aids is a life changing event, and these two people are a great team to walk you through everything from educating, testing and great cost. Thank you both so much. This was a blessing for both of us.😁
Very good prices, excellent staff!
Excellent service great for Veterans!
Felix Cruz is wonderful, I have worn hearing aids all my life and recently moved to MI and thought I would have trouble finding someone I liked as well as my previous service that took me many many years to find and get comfortable with. Felix understood my particular needs right away and I was immediately at ease. This is the best hearing aid place ever! They know how to fit you with the perfect hearing aide and with reasonable prices too.
They took great care of my father. I also referred my brother to them and they were kind to him. Nice staff!
Mr. Cruz and the staff at Cruz Hearing Aid Service are wonderful!Mr. Cruz took care of my father when he was stricken with Alzheimers.The kindness, respect and patience shown to my father is a testimonyto the heart and soul of this family practice.They deliver the best professional service with genuine caring;something too often missing in our relationships with one another.Thank you for being who you are!Lisa McCall
My Mother is 92 and has been extremely happy with Cruz and associates for the last 20 years. Recently her hearing aids got wet and were not working. We called and spoke with Joe who arranged a home visit within a few hours of our phone call to drop off a pair of demo hearing aids and make molds for a new set of hearing aids. He was so kind and helpful. When you find a place like this that provides great service delivered with professionalism and true compassion for people, you dont go anywhere else! I cant say enough about Cruz Hearing and staff ❤️Thank you for your service Cruz Hearing,Janice DeMont (Rita Markus)
Felix does a great job for residents at our Assisted Living Community. He is very professional and cares about getting each person the right hearing aid for their needs. He makes people feel very comfortable!
Knowledgeable & friendly staff with Felix the owner as the reason to go here. He has many years experience as an Audiologist & if you think something doesnt fit, etc...he will make it right. Honesty & your satisfaction is his priority...came here bcuz I heard John McCaulah relate his experience on the Radio. If you think Hearing Aids are too expensive...they will work with you...so you can actually hear again ! ...I would highly recommend this place to anyone.
Wonderful caring people. If you need hearing aids this is the place you should go. Pricing is as good as it gets for exactly what you need
AM AMAZING TEAM OF AUDIOLOGISTS AND OFFICE STAFF!!! They were there for us when the county came and took my sons hearing aid away from him!! God Bless you all!!! You are amazing human beings!!!
Nice clean facility. Personable & friendly staff. Excellent down to earth Doctor. Ive referred many people here.
Felix and staff are some of the best. He and his staff go above and beyond to care for their patients
I am thankful to Felix and Kim for their best services and care. I feel it isgoing to be offensive if I dont write a review about them as they are soprecision with their services and surely one of the best around. No needto describe about their services as super class and in future I can forgetabout my hearing issues and would become a regular client to them.Sundararajan Ramaswamy
Great people. Fabulous customer service and support. I recommend them to family and friends.
Very professional they help me when ever I need it . Im very satisfied with the products they sell .