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Big Tex Trailer World - Greensboro
2920 S Elm-Eugene St, Greensboro, NC 27406, United States
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Big Tex Trailer World - Greensboro

Comments
Sa
Review №1

Great people to work with. Our company has purchased several trailers and 100% satisfied.

Ta
Review №2

Great customer service great prices. Truly fast and hassle free

De
Review №3

I dropped off my 20ft enclosed trailer that has some serious damage. Some floor beams had detached from the frame my outer wall was failing. The guys at big Tex did a wonderful job. I didn’t think much could be done. But they were able to weld all the displaced beams together and fix my lights. Guys also went ahead and fixed my brakes that had become detached as well. More than I could ask for. Thanks again for the great service.

De
Review №4

I actually just left Big Tex Trailer World’s lot on Elm in Greensoro, purchased a new Aluminum 6.5x12ft trailer. Inquired over the weekend and they called me this morning. I’m more than pleased, they were well informed with info obtained online from my inquiry, made the transaction quick and easy.Great selection of trailers, something for every persons needs.If you are in need of a quality trailer this is the place to shop.Denny MelcherLevel Cross, NC

Pr
Review №5

Polite and professional staff who takes the time to explain to their customers whats available within their inventory. Very large lot which makes it easy to pull in and out with out worrying about creating damage to others or inventory. My favorites are the absolute ability to repair my trailer adding a few up grades with out going broke. I would recommend this place before any other local places in Greensboro.

Lu
Review №6

Easy to deal with. In and out with an appointment. No complaints over here. See ya soon for future service work. Thanks again!

Ke
Review №7

This was my first Big Tex purchase. While Big Tex may seem a little higher than some of your discount brands, the high quality workmanship is very apparent. I’d say my money was well-spent. Super nice staff. Melissa took the time to review everything on the trailer and answer all of my questions. There was also a very knowledgeable gentleman who was very helpful (didn’t catch name).

Br
Review №8

Took my custom 7x16 enclosed trailer to Big Rex Trailers of Greensboro for brake and bearing maintenance. Service was quick, and thorough. Great service at a fair price. I’ll be back here for all my regular trailer maintenance

De
Review №9

Great customer service. Came in and was walked around the lot to explore a variety of options to meet my expected needs. Melissa was great to work with and the value and trailer quality are what you’d expect from BigTex.

Er
Review №10

I had been attempting to work with several other trailer dealers for several weeks, I was receiving poor service or no callbacks. Made contact with Big Tex and got to speak to Melissa, she was very responsive and I had the trailer purchased within days of making contact. Thank you!! UNCG Police

ho
Review №11

Absolutely amazing service! The manager Danny is very easy to work with and is willing to help. Will tell you exactly what you need and does not try to sell you extra. The service center did an amazing job on my 18ft car trailer. Came in just to have a few small things done and he did a full look through of my trailer to make sure that everything was in working order. Will definitely be coming back

B
Review №12

Great service and professional help. Bit of a drive for me but well worth it I got exactly what I was looking for. If you live in the area give big tex a shot you wont be disappointed 👍

Th
Review №13

Mylissa was awesome! Great customer service and easy check.

Te
Review №14

The team was very friendly and willing to help. They listened to what we needed and helped us through out the process.

Jo
Review №15

Great quick service in finding right trailer for our utility trailer needs. Melissa was very helpful.

Pe
Review №16

I bought a new trailer from this company a week ago and the transaction was perfect. Great company!

A&
Review №17

Knowledgeable staff and was willing to give tour of facility and all trailers even in pouring down rain and mud! Owner was also willing to drop off trailer after purchase to desired Sign and Decal shop to have graphics applied to trailer! Title and paperwork arrived at my business location within 3 days of purchase!

Dy
Review №18

Very helpful and very informative. Definitely will recommend them to anyone.

Ni
Review №19

Excellent customer service, got exactly what I needed in and out very fast! Highly recommend!

ch
Review №20

Excellent people and they are really respectful. There was no hassle involved it was quick and easy

Do
Review №21

First time trailer purchase and it was an Awesome experience ... Dan, Melissa and Steve couldn’t have been more helpful. We drove 3 hours there and back and are so glad we chose this location. Highly recommend 👍👍

La
Review №22

I would recommend this place to everyone. The staff is very helpful and knowledgeable with the industry. I wish I could give this place more stars!!!

Da
Review №23

Great people. Great service. And good trailers for the money you spend.

Sc
Review №24

These folks are great! I recently purchased a 60 EC flat bed car hauler from this location. I drove all the way from Charlotte because the Charlotte/Stalling dealerships sales department didnt seem interested in selling me a trailer at all. Never returned my multiple calls for trailer pricing and delivery dates on what they didnt have. Everyone that works at the Greensboro location was extremely friendly, Melissa was extremely helpful and had the trailer ready to go when I got there and paperwork organized and ready to sign.Great experience overall and I would recommend this location to anyone.Thank you!

Da
Review №25

They look like they had a quality trailer and the prices were competitive not much inventory

Wi
Review №26

They were very helpful. No hidden prices, you get what you see.Took the time and walked me through the whole trailer.

Jo
Review №27

Great service and willing to work with you. I had reserved a trailer for rent and showed up last minute due to traffic. Turns out I needed a hitch that they didn’t have in stock at the time, so the saints that those people are, they let me run to a store 10 minutes away to buy one and stayed 30 minutes after their closing time to help me out. I would definitely recommend this company for your trailer needs in NC.

My
Review №28

Purchased a trailer at this location. After weeks of searching you will not beat this price. Manager and sales staff very upfront and honest. Come to find out they are a full service shop for repairs and parts needed to repair your trailers. Two thumbs up for these people!!

Mi
Review №29

I recently purchased a dump trailer from them and their customer care and customer service are great. Melissa kept calling me to let me know when they would have a shipment of trailers that I may be interested in. When one has available, I told them I was driving 1hr 30min to pick it up. Even though they couldnt hold one for me due to the high demand I understood. Melissa then told me to call back before end of day to see if the dump trailer was still on their lot. Ive called a lot of businesses about purchasing a trailer but they were the only ones who called me back when they had any available. She even texted me a picture of the trailer that I was interested in. I would highly recommend them to any person that are looking for any trailer.

De
Review №30

Fast and courteous. Melissa did a great job!

ro
Review №31

Wonderful place to buy the perfect trailer that you need for any job. Also wonderful customer service.

Je
Review №32

I just bought my second trailer from Big Tex in Greensboro. Great people, great price and a great trailer.

Ma
Review №33

Melissa was WONDERFUL and I was able to buy a new tow dolly after my old one shredded an axle! Easy to find, easy to buy, and they had EVERYTHING that I needed in one place!

Ja
Review №34

Great experience and great price will be back

Ro
Review №35

Very easy to deal with and great prices.

Ja
Review №36

Melissa was so helpful to assist in buying a trailer! I will recommend to all my friends!

Se
Review №37

Another gem of a place to shop. Friendly staff and prices you cant beat. Have anything you need and will walk you through the process

Ky
Review №38

Awesome staff and easy purchase process!

Be
Review №39

My husband and I just purchased a trailer from Big Tex Trailer World, and we could not be more pleased with our experience.When we were picking up the trailer, we had some complications. The staff, Melissa and Chris, were super accommodating, and friendly. They stayed late to make sure we brought home the trailer we were satisfied with. Highly recommend the trip to shop with Big Tex Trailer World in Greensboro.The efforts from Melissa and Chris, and their professionalism, made us happy customers.

Ma
Review №40

This place was a great place. Outstanding customer service. Fantastic prices.

Ja
Review №41

Great people, very quick and accommodating

Ja
Review №42

Danny is a great manager and they have wonderful customer service

gr
Review №43

I bought a new trailer from a dealer in Lumberton, NC and I was having trouble getting it repaired. I called Big Tex Trailer World in Greensboro which is 2 hrs away and spoke with salesperson Mark Boone and he worked hard to get me scheduled in and with store manager Danny Ferguson they got me rolling. That is what I call TOP OF THE LINE SERVICE !!! They have earned my business. I highly recommend these folks. Thanks and God Bless Big Tex Trailer World of Greensboro, NC.

An
Review №44

Quick and easy to work with!

Fr
Review №45

Knowledgeable staff and fair price

Nc
Review №46

Veteran owned and ran, enough said. Outstanding business in regards to courtesy, professionalism and customer service. The inventory is massive so if you’re in the market for a heavy duty trailer look no further.

Po
Review №47

From the moment I walked in to the moment I walked out with the paper work the service and hospitality was everything I hoped for in buying my Big Tex. Special Thanks to Melissa for being so friendly and helpful! If you are considering buying a trailer you have to go to Big Tex Greensboro first, guarantee you will walk out with something

To
Review №48

Treated me so well I bought a dump trailer. Melissa did an awesome job.

Jo
Review №49

Great customer service and awesome people to work with

Le
Review №50

Five Star Plus rating Big Tex Trailer Eugene Street Greensboro great big help for me. They had a trailer on needed spur-of-the-moment luckily very friendly right professional staff I would highly recommend them if you need to rent I have your duty trailer than the normal or light duty trailer they handle heavy duty stuff and I want to thank Big Tex Trailer Trailer World Elm Eugene Street Greensboro South Elm Eugene Street Greensboro excellent job thank you management employee staff for making my visit and business I did with you Brian joyable and fast prompt service I will be returning and tell others about you.

Ch
Review №51

Went in just for information. The one guy seemed irritated . i think its his branch. Yet the other gentleman stopped what he was doing to answer my questions. Even offered me water. Just very personable. They have earned my business.

A
Review №52

Great people! Will help you out with what ever equipment you need to rent.

BS
Review №53

Great staff. Had tow dolly ready to go. Excellent service. Highly recommend.

Ri
Review №54

I just bought two trailers from Big Tex in Greensboro and I feel their trailers are one of the best out there. They treated fair and gave me a good deal! I had been looking online at trailers and was about to have to drive an hour or so away when I came across them off Eugene St. and decided to stop in. Im glad I did as it saved me a bunch of time and gas and found what I was looking for at good price.Rich Barlow

Ra
Review №55

Quick and easy

Ad
Review №56

Heres the pic of there tail ramp thickness you decide mine broke after 25 or so times of use nice people good looking trailers but not holding up paint not even faded yet. Look in pictures I got a digital mic on the tubing for tailgate to show how thin its is. been ok if reinforced in the area. Also have pic to show you trailer not very old with yellow stump grinder on it

Ni
Review №57

Purchased a cm flatbed for my truck here. Everyone was more then happy to help and the transaction was fast and professional.

By
Review №58

Terrible customer service ! Over priced trailer repair, repair man Dan has a smart uncaring mouth

Sc
Review №59

I ordered a replacement fender for my Big Tex trailer. Big Tex Corp.said they would add it to the next shipment. I waited a week for the shipment to arrive and drove 35 miles to Trailer World. Fender was not on shipment. Drew and company took a fender off a stock unit and installed it for free.. With my previous bad experience with corporate I think Greensboro Big Tex could teach corporate what customer service is all about They would not even take a Ten Dollar tip!

Je
Review №60

Great service and attention to my needs ..My salesman Mark Boone was awesome

JC
Review №61

The manger is very rude and dosent call u back when they say they are you order stuff and dont call you to tell you its arrived just poor service buy from.other dealers

A
Review №62

Great people to work with and best prices around!

He
Review №63

Great folks there. Go out of the way to help you get the trailer right for your needs.

Bi
Review №64

Great customer service and a knowledgeable staff....along with fair pricing and great variety of trailers, parts, service and accessories...check them out!

Mi
Review №65

These guys went over and beyond, gave me parts for free to get my boat trailer off the side of the highway...GaveMeaning freeGreat customer relations

As
Review №66

Do not buy from this company!! We bought a new trailer and used it only 3 times in 6 months. All of the lugs broke off on one axle loosing the tire, the trailer was not over capacity. They would not stand behind their product. They refused to fix it. Crappy service.

Be
Review №67

Theyre doing a good job on my trailer at a party decent price would go back

Th
Review №68

Chad was a big help and the prices were very reasonable,our company will use them again,thanks

Mi
Review №69

This place has everything. Will definitely be here for my next purchase as well.

Da
Review №70

Very helpful tell me what he had in stock

Ro
Review №71

Good number of trailers good price open and in close

Fr
Review №72

Very helpful people, great service, lots of good equipment available.

Tn
Review №73

I had a great experience at this establishment.

Ma
Review №74

Excellent people to do business with

DV
Review №75

Best prices in NC, largest selection of trailers and accessories.

ri
Review №76

Had rental trailers, good price.

Mi
Review №77

This company will not work with you when it comes to payment arrangements.

Ro
Review №78

Good trailers good prices

Da
Review №79

Danny is a funny and str8 up guy

Ma
Review №80

Speedy and friendly service

Ja
Review №81

Bill is great salesman

Ch
Review №82

Really nice people

An
Review №83

Good service

Je
Review №84

Great trls

le
Review №85

Good deals

Gl
Review №86

Not very knowledgeable

Ta
Review №87

Sorry customer service......

ju
Review №88

They are hides morning service

Information
88 Photos
88 Comments
4.3 Rating
  • Address:2920 S Elm-Eugene St, Greensboro, NC 27406, United States
  • Site:http://bigtextrailerworld.com/greensboro?utm_source=Google&utm_medium=lpm&utm_campaign=local_presence_management
  • Phone:+1 336-560-8822
Categories
  • Trailer rental service
  • Trailer dealer
  • Trailer repair shop
  • Trailer supply store
  • Utility trailer dealer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Service options
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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