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Fortiers Auto Sales & Services
605 Globe St, Fall River, MA 02724, United States
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Fortiers Auto Sales & Services

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Ja
Review №1

We recently purchased a car at Fortier’s after looking at several other dealerships. Our experience with this family was top notch.Their level of sincerity, honesty and genuine interest in making the customer happy was evident from day one. It has been awhile since we have purchased a used car but I certainly don’t recall having the comfort level the Fortier’s provided.Before driving the car off the lot they went through the entire car and made sure we were happy with the finished product.They refer to it as “Fortierized”.... great concept !This is the first review my husband and I have ever posted but given the 5 star service they provided it is well deserved.

Ty
Review №2

After dealing with many dishonest dealerships, it was a pleasant experience with Fortier’s. They make sure the car is reliable and are very honest along the whole process. They even filled up the gas tank prior to picking it up. Other places charge close to 700$ in additional processing fees. Fortier’s does not charge for the processing fees. They do not push you into purchasing something you don’t want. I will go to them for my next car and recommend them highly.

Th
Review №3

There’s so many good things to say about this dealership. They are not pushy. They are not rude. They are helpful. The guys didn’t act like I knew nothing and they knew it all. That’s typically what I expect from a car lot. This place doesn’t get enough credit. They put me in a beautiful Kia SUV. I have been looking for almost a year for a car. They took care of ALL the leg work. Stood late for me due to my work schedule a never once did I receive any attitude or frustration from them even when I had questions. My best friend and her husband just recently bought two cars from them also. And she too had the same experience. People who want to help you, not just make a sale. I didn’t feel pressured at all. They didn’t make me feel uncomfortable, I actually feel like they really do truly care for the customer. I’m so excited to be in my new car and SO happy I found them! Huge blessing. If you’re questioning stopping by and looking at their selection I hope this gives you that push! ♥️ Thank you Fortier’s - I’m beyond grateful for all the kindness and professionally getting me in the right car for me!

Ta
Review №4

Hands down the best car buying experience I’ve ever had! Couldn’t of asked for a friendlier group of people they made the whole process so simple and easy and I couldn’t beat the prices 5/5 would car shop here again!

Da
Review №5

Very friendly service. Very honest and easy to deal with. They made sure the truck I purchased was perfect. They kept me well informed as to the status of the vehicle and the new parts they were installing before they would let the truck leave their shop.I would definitely recommend them to anyone looking for a quality used vehicle at a reasonable price.

Co
Review №6

Great service and great people. Purchased a 2009 Kia Sportage. No pressure sales and amazing service. Bob and Matt and the team are super. Definitely recommend!!

Ma
Review №7

Service is phenomenal, people are very friendly and professional. They did my service for almost half the price of other car repair quotes I received and promised my car to be done in 2 hrs. and it was. They are definitely my new car repair & service people & I will recommend them to everyone I know. On a scale of 1 - 10, they are definitely a 20!

An
Review №8

This is no pressure sales. You give them your license they give you a key to a car and you try as many cars as you want. No pressure at all from any salesman. I bought a car and they are very helpful with the rest of the procedure. They will put dealer plates on it for me to take it elsewhere to complete the process to get my plates. The following day I had an additional question, called, Justin did research and called me back within a couple of hours. I went there initially because they had a five-star rating. To me thats so important. Im giving them five stars, as well.

Me
Review №9

Always great service when I walk in, super friendly staff that treat you like family! Been coming here for years, wouldn’t go anywhere else!

Cr
Review №10

My girlfriend bought a 2009 Toyota Camry Hybrid and the people were spectacular.. Highly recommend them, will definitely treat you right and take care of you!

Jo
Review №11

These guys are definitely reliable and honest with you. I had bought an Old 2000 Toyota Camry from them a couple months ago and everything mechanically about it works perfectly, especially since it’s 20 year old car. These guys are the real deal, they’re all hard working blue collar mechanics that give out honest work.

Al
Review №12

Purchasing a car from Fortiers is such a great experience. As I have just purchased my second car from them on Friday they were very helpful in walking me through the process of filling out my RMV application. They really Fortify your vehicle (which I think was the most wholesome thing I have ever heard when I heard it come out of Mr. Fortiers mouth haha). They got me new tires, wipers, checked and filled all of my fluids, got me floor mats, a spare, jack etc. They also gave me a great amount for my trade in. They are genuinely people oriented and I absolutely recommend coming here to any and everyone no matter your budget because you are getting an amazing deal.

Ge
Review №13

Fortiers has been around for quite awhile. Long reputation of honesty here. They back up their cars better than anyone else. Quality and honesty here.

Te
Review №14

This is the best auto shop I have ever dealt with. This family owned business is honest, fair and knowledgeable. I have purchased three different cars from them for members of my family and every one has been a gem! We also do all of our repairs here, again with exceptional results. Justin is an amazing mechanic. He is so knowledgeable, but also takes the time to explain everything so thoroughly that there is never any guess work as to the repairs or the bill. The whole Fortier family is fantastic and they go out of their way to make everything so easy. In a world where money and profit rule at all costs, it is remarkable to find such a true and honest family business like Fortiers. I would give them six stars if I could, they have my highest recommendation!

Ma
Review №15

I had a one of a kind experience at Fortier’s. You can absolutely trust that the vehicle you purchase from them will be gone through thoroughly, inside and out. They take great pride in the vehicles that they offer and it shows. 100% satisfied with my Ford Ranger. Have no hesitation when buying your next car from these honest and hardworking individuals.

Re
Review №16

I am absolutely thrilled with my “low mileage” Ford Escape. Friends had recommended Fortier’s and Kathy wrote down my “Dream Car” requirements.When Bob found this little Escape, they called me first! I am so fortunate- beautiful car with low mileage!The price was right and the service exceptional! I will have service work done at Fortier’s and recommend them to others. Thank you all!

sh
Review №17

Honesty, integrity, trustworthiness. I purchased a truck long distance from Fortiers and was nervous about buying something sight unseen but could not be happier with how prompt and professional everyone was. I couldnt have had a smoother process. Thank you so much!

Ce
Review №18

Great experience with The Fortier family. I love my 2011 Escape. The car is in great shape, great price and low mileage. I strongly recommend it to anyone whos looking g to purchase new wheels. The service and attention I received was out of this world. Thank you

St
Review №19

It was the best car buying experience Ive ever had! Absolutely no pressure or hovering salesperson either! Great friendly family owned business!

Te
Review №20

My husband and I were in the market for a small pick up truck. We saw a truck on line at Fortiers, We were a little worried because we are not from the area. We headed down to look at the truck.From the moment we arrived until we bought the Toyota Tacoma with only 66,000 miles we were treat professional. The family owned business lives up to their reputation as a good hard working family that is doing their best to give a great product, great price and great customer service . We could not be happier ! Give them a chance you’ll be glad you did !

Sh
Review №21

We purchased a 2010 Honda CRV October 2017. Love it! It is a no frills model with 79k miles. Very clean, completely sound. Brakes due soon at 87k & completely recommend this family owned operated business! Thank you! 🙏🏼❤️💙🇺🇸 🚙

Jo
Review №22

Best car dealer around for a Quality car best in Southcost

Ba
Review №23

They are go to place for my car service

Sa
Review №24

They are the best.

Ro
Review №25

Best dealership experience Ive ever had. They are kind, forthcoming, and you get the real family owned feeling because they are a 4th generation family owend business. They put a lot of stock into there reputation. So treating you well is a top priority. I recommend them to folk all the time now.

Al
Review №26

Always a great experience no matter what needs to be done.

Ni
Review №27

They make you feel like family! They always keep you informed every step of the repair and are always very honest !

Kr
Review №28

Bought my 2014 Kia Rio with low miles for an awesome, negotiable priceThey fixed it up and sent me to a local inspection station where they covered the cost! Also I got a voucher for a free car washI will be coming back for future business!

Di
Review №29

We have owned our 2002 Tacoma for almost 6 years. Purchased from these folks and love it. They are honest people and they performed services on the truck before delivery unheard of. New wipers, changed fluids, detailed,,,,,etc. GREAT GREAT Folks! I will go here when we need a car for sure!

Er
Review №30

I just purchased a used 2008 Jeep Wrangler from Fortier’s Auto Sales and Service and the entire experience deserves a A+ grade. The owners (Bob and Justin) clearly value their customers and they take great pride in the cars that they sell and service. I did my due diligence and researched Fortier’s before purchasing this vehicle and nearby Jeep dealers provided top-notch approval as Fortier’s name is highly respected. (I traveled over 150 miles from my home to Fortier’s Auto Sales & Service to purchase this vehicle after driving to other dealers within a 200 mile radius of my home to find my desired vehicle.) During the pre-sale inspection of items in the Jeep that needed to be fixed, Fortier’s not only fixed these items, but also completed a top-to-bottom inspection to fix other items that they felt should be fixed before the Jeep was ready for my pickup. I was originally hesitant about purchasing a used vehicle, but as I listened to Bob and Justin explain their personal inspection process and details of my vehicle, I knew I was in very good hands and I could drive the vehicle away feeling 100% confident in my purchase. I highly recommend Fortier’s and you will notice their personal commitment and dedication within minutes of meeting them. Thank you Fortier’s…and I truly wish you were located closer than 150 miles away as I would have all of my vehicles serviced by you!

J
Review №31

Ver helpful and honest.

Kr
Review №32

These people are amazing. I tell everyone I know to go there first. We have bought two vehicles from them already and never had any problems. They honestly care about their customers. I will never go anywhere else.

Wi
Review №33

First off I will say this is my first vehicle that I purchased from Fortier’s. I did some research on them and read all the reviews.From Day 1 this was an outstanding experience for me.As you may well know looking for a vehicle can beChallenging.The Fortier’s establishment is a Family run business and everyone there is committed to satisfying the customer.I work with the public myself so I know how important customer service is.When you buy a car from them be assured they will help you in every way possible,during the sale and AFTER the sale.It is a smart choice to check FORTIER’S AUTO SALES! You may have noticed my last name is Fortier.I AM NOT related to any of the Fortier’s! This is strictly a coincidence!Hats off to Fortier’s Auto Sales!

Kr
Review №34

I just bought my 2nd car from Fortiers and I love it. Ive been a customer since 2012 and I highly recommend them. They have gone above and beyond for me over the years and I sincerely appreciate the service, both sales & maintenance /repairs. Thank you!

Je
Review №35

No pushy, slimy salesmen here. REAL honest people. When I need another car I’ll be coming back here!!

Ki
Review №36

We have been customers since 1992 and always extremely pleased with their customer service that begins from the minute we walk in.

Jo
Review №37

In the last 12 months I had several issues with my SUV from leaking radiator, breakers that I had to replace everything and some strange noise while driving on and off. Drove to Fortiers without appointment explained to Justin my problem and leave the SUV there and every time they offered me a ride home. I would get a call from Justin the same day or the next day explaining what they found wrong with my SUV. And I just say go ahead fix it. I always get my SUV back fast and I never went back to complain about the same problem they just worked on. This shop is awesome the Fortier family is nice people to deal with.

Go
Review №38

Fortiers; What a great dealership/family. I have never been treated this well by ANY preowned or new car dealer EVER !! The Fortiers absolutely stands behind every vehicle they sell. A great car dealership that I will be returning to in the future. If you need a ride trust me, trust this dealer.

Jo
Review №39

I am very happy that I was able to buy my daughter her first car here. They all treated me like family thank you so much the Jordans

A
Review №40

You have always been good to us. Wed be fools to ever go anywhere else! Thank you so much for another great vehicle!

pe
Review №41

They are reliable and a name you can trust and they back it up

Jo
Review №42

Ive bought many cars in my life and Ive never been more pleased with the service. I had a problem in the beginning with my transmission these guys went through the car and ultimately changed the transmission. I couldnt have been more pleased with the service I received. I highly recommend this establishment and if I ever need a car or service I will use only them. A special thanks go out to Bob Kathy and Justin.

A
Review №43

What can I say? My family has been a customer of Fortiers for well over a decade. We have purchased multiple vehicles and have always been more than satisfied with the sales and service. Both Bob and Justin bend over backwards to help. Thank you!

Go
Review №44

My husband and I both started going to fortiers this year as a recommendation from my family. Justin and the rest of crew at Fortiers is very knowledgeable they always explain everything detail with you before proceeding with any task! I have had 4 new tires replaced a new starter and my husband has had a tire replaced oil change, brakes, and a few other things done they are always very honest and helpful and accommodating to what needs to be done! They always have a smile and are friendly we recommend them to anyone and will always continue to use their services!

Ca
Review №45

Cars are well maintained and all have car fax. Staff are friendly and helpful.

A
Review №46

Fortiers auto is definitely the most reliable recommended auto shop I would deal with their cars have remarkable maintenance history as well as the friendliness they take what you say into consideration and work with you.

A
Review №47

I have purchased 4 vehicles from Fortiers they have all given me years of service. Would not hesitate to purchase another vehicle from them.

A
Review №48

One of the biggest mistakes I made as a car owner was shop-hopping. I hopped around from repair shop to repair shop, in hopes of finding the cheapest price or, worst yet, get answers I wanted to hear about my car instead of the answers I needed to hear. This behavior developed as a lack-of-trust which caused me to make poor, impulsive, and/or uneducated decisions when purchasing, repairing, or maintaining my cars. Through these trials, my brother stepped in as an advocate and brought me to a mechanic I learned to trust and have had business with for some 20+ years. Together they instructed me in the need to track my own cars health, service and repair history if I wanted a reliable and predictable car.About 2+ years ago friends of mine purchased and service their vehicles from you at Fortiers Auto and introduced me to your dealership. During such time I visited Fortiers and Justin would call occasionally, at my request, to inform me of inventory prospects since I would soon be in the market for an upgrade. Since then my granddaughter purchased a vehicle and has been well pleased.Then the accident happened totaling my Buick Lasabre after 12 years of ownership. Almost instantly Justin had me in another Buick, a beautiful Lacrosse and the rest is history. I love my Buick and even though cars have a tendency to disappoint I know with surety that Fortiers, a family owned and reputable business is: the right fit for me, can be trusted to keep my vehicle on the road, and my safety is secured... in every way possible! Thank you Fortier Family.

Sa
Review №49

Absolutely wonderful customer service.However, five months after purchasing a car from them I caught some black ice on 495 and hit the guard rail, totaling the car. At 60 mph, and a head on hit by time my car had spun over, I would expect my airbags to go off. Many mechanics have also told me that there was no doubt that the hit I sustained should have caused airbag deployment.Fortiers sold me a vehicle with defective airbags, they had the car inspected for safety at a nearby place which claimed the vehicle passed all safety points, which includes airbags.There is no doubt in my mind that fortiers and the inspection place they took the vehicle to have their hands in each others pockets, and do enough just to sell a car.Im glad I am okay and I will be warning others to not take the risk

Ka
Review №50

Always great service. Been doing business with them for many years. Fair, honest, polite.

Ma
Review №51

Love bob and Justin, thanks for getting my car fixed in a rush

Ca
Review №52

Excelente job.

is
Review №53

Bought 2004 mazda tribute with 80,000 miles. engine light comes on the smelling burning oil. brought back to them they put more oil in it, and said no leaks scratched my suv on the side. lite went off. then light back on motor light. took to auto zone to check what was wrong, they printed out was wrong. took it to my mechanic alot was wrong with this vehicle, ended needing a motor. so anyone do not buy any vehicles from this place because they dont stand behind their vehicles and it ended costing me 3000 to fix what was wrong with it. will call the better business bureau and file a complaint. my name is isaura carvalho

La
Review №54

They always fit me in when I have car problems or need maintenance. Thanks guys, your great!

Sa
Review №55

I dont know how this place has 5 stars what a rip off . Took my car in for a noise that has been making for a while now . They said it was alset and fixed I payed them and took off only to return 2 mins later the promble was still there and I had already payed them . Beware dont go there

Er
Review №56

They treat us like family.

A
Review №57

Prompt and courteous service. Five-star.

Ad
Review №58

I called seeking an estimate and the lady was rude who answered the phone. She said she didnt have time to look up the part and labor then hung up on me.

ma
Review №59

I couldnt ask for better service, keep up the good work Bob and Justin!!!

Ro
Review №60

Excellent 👍 service and great people

Wa
Review №61

Very honest and thorough dealership!

Pa
Review №62

Great prices and cars

Jo
Review №63

Great place to buy a used car

Ro
Review №64

Purchased a used car just picked it up this AM everything was good. Customer Service was A1!!!

Wi
Review №65

Expensive and unwilling to negotiate

Fe
Review №66

Certified my ass, what a rip off . if u want to give your money away just go here

Jo
Review №67

Always top notch service!!

Al
Review №68

Great service and excellent customer service

Ja
Review №69

Great service.

Ja
Review №70

Theyre honest

Information
24 Photos
70 Comments
4.7 Rating
  • Address:605 Globe St, Fall River, MA 02724, United States
  • Site:http://fortiersautoma.com/
  • Phone:+1 508-674-6846
Categories
  • Auto repair shop
  • Used car dealer
  • Brake shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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