I chose the Good Feet Store because I had my ankle surgically fused and the post surgery orthotics were causing me more harm than good. I left with their system looking forward to fixing my feet and the alignment of my kinetic chain so I can regain a better quality of life. Thank you so much Good Feet Store!!!
My appointment started over 20 minutes late and they didn’t post any prices online. I can get custom orthotics from the doctor for half of their lowest priced package which was about $1200. Complete waste of time even if the product is good.Likely a good system for people who need it but I will bring my business somewhere that respects my time and is more transparent with their customers.
I’ve only had my orthotics for 8 days but I feel like I already notice a difference. I’ve worked out with cardio and weights several of those days, a couple of times with some pretty good intensity and even danced at a wedding, but I haven’t felt the typical feet and joint pain I’ve come to expect.Terese was very knowledgeable, attentive and patient, addressing my concerns and answering all my questions. While it’s still early to give a certain conclusion for my experience, I’m very optimistic that these are good to make a big difference!
Went to Fairfax and was a very good experience. My expert fitter———and I do not use the word EXPERT lightly—— was patient and kind as he listened to my long list of foot and leg ordeals and pains. (Surgeries, scar tissues, torn Achilles. Tendons, toe operations, and spinal fusion. In all it has taken five visits to fine tune my shoes and arch supports. The entire store has come to know me and welcomes me to show the same care and attention to me and my my concerns . This is a great product and worth a try. A TEN STAR rating from me and our outstanding very patient and knowledgeable technician was totally responsible for this exceptional review. Three cheers and many thanks to Kalei fo his dedication to his work . This young man exemplifies the excellent reputation of the Good Feet Store.
I wish I would have gone to the good feet store a year ago. Been looking for comfort and good service. Received it all from my visit on Friday, August 6. Thanks Ahmed, you were a huge help in this process.
I love the foot arch support system. And very impressed with Kelly Perkins. I highly recommend making an appointment with this young man so that he may explain how the system works and help you get started on your journey of pain free walking!
I was treated with courtesy and professionalism by both Violette and Rob.Hopefully, the supports will make a longterm improvement in my gait.Im doing what Im supposed to do and coloring within the lines.Time will tell.
Very helpful. They take the time to explain. what you would need to have good feet.
We had a great experience at the Fairfax Good Feet store, we were greeted promptly and attended as quickly as possible. The store staff was very attentive to cleaning the area before taking on new clients. (COVID) We had Jazlyn help us with our two boys. She explained the process in details, discussed pricing options and made sure we were completely satisfied with our purchase before proceeding to the check out station. I believe it was overall a great experience and I will recommend this place to anyone experiencing issues with feet. Jazlyn thank you for wonderful service we look forward to working with your team for many years to come.
I had a very positive experience! Jose is knowledgeable and was empathetic to my problem. I walked in using a cane and walked out with it in my hand. The system cost, but if you use it correctly...it does help.
I had a tremendous experience, from greeting to bye!The supports are working well; in fact I started the without any shoes, because I knew that sitting would be the first hours work, and wanted to be on my feet more.By the time I did put them on, my feet were crying for them! This is one of the better decisions in my life, for certain!Thank you, David, for such thorough and courteous care!
Excellent customer service. Also, an equally excellent outcome after only a few days of using the orthotics.
I am glade i went to the Good Feet Store my feet feel so much better everyone was so friendly thank everyone so much
David knew his stuff. Was very helpful and got me fitted for the perfect inserts. These are a life changer and worth every cent.
I love my inserts! I have a repaired club foot(left) and tibial torsion (right), and after 2 days with them and I already feel like my footprint is changing. I am taking more care with each step and feel like I am l finally learning how properly walk (after 24 years). Excited to see the difference after 30 days.
Jazmin did an excellent job as she explained everything and made the process easy!!!
My experience was excellent. The staff member was very helpful. She answered all of the questions that we asked. Since then, our arches have shown improvement. So have our calves of our legs. Even our bottoms. We are walking much better.Thank you all.
Very knowledgeable, my feet are wonderful now.
Liz was very knowledgeable and took time to listen to my needs.Went back to the Podiatrist and received a Cortisone shot, didnt help. A month later I still have to wear the inserts or I wouldnt be as active as I could be.👍
The new arch supports from the good feet store are literally like learning how to walk all over again with no pain in my feet, knees, hips and back. My recommendation for anyone is if nothing else get measured for the correct length and width of your feet. You are at an extreme disadvantage if you don’t wear the proper size and width shoes for your feet. Over time it will affect your posture and overall well being. The Good Feet Store keep on keeping on changing people’s lives for the fundamental better .Thank you for the time,Glynn
I had a bit of a wait when I first arrived and it took awhile before anyone acknowledged that I was there.I noticed that immediately as I have worked where customer service was extremely important.A previous customer was being taken care of and had nothing but great praises for Good Feet. Paolo, my sales person, was very attentive, knowledgeable and a pleasure to work with. I purchased the orthotics system, a new pair of Brooks and I’m extremely happy with the outcome.
I made an appointment online which was super easy. I met Therese and she walked me though the whole process from start to finish. She communicated well and I was happy with the final result. I am adjusting to my new inserts and look forward to having proper alignment in my feet and body.
Going for the first time to a store where they need to fit you to a specific product one never really knows what to expect; will you be treated like a number, or have a long wait time, or made to feel uncomfortable due to the problems with your feet? Well, not to worry about The Good Feet Store as none of these things happened! Ill cut to the point. If you are having problems with your feet this is the company to choose. My wife and I were treated like gold by all employees at the Leesburg, VA store and especially by Liz Cruz who worked with my wife for her fitting. I know something about running a business successfully and believe me it starts with the front line employees and how they care for the customers. This company is a model of how to do that well and its clear that attitude comes from ownership. You will be very please in doing business with The Good Feet Store.
Months of physical therapy, podiatrist inserts, and kinesiology tape, and plantar fasciitis was still worsening. Im on day 3 and already feel so much better. Its going to take some time to heal but this is finally an upward trend. Terese worked very patiently and knowledgeablely with me and listened very kindly.
It was a great experience! Matt was our salesperson and he help size me for the right supports need to take pressure off and provide more support with my flat feet. I also enjoyed that he experienced some of the same issues as an athlete, giving me more information on why the supports would help. As well as, what specifically is molded to me. I can’t wait to see the change in my feet to come! Thank you
The wait was a little bit long and the price was more than I expected but the relief from my foot pain was worth it
Exceptional customer service. Fitted me with orthotics to help combat years of dealing with back pain and plantar fasciitis.
The staff was very helpful and friendly. saving that next star to see if the process works, trusting the it so far tho.
From the time I entered the store until I walked out of door, I had a great experience. Paelo was informational, professional, and answered all my questions.The insoles are awesome. They are expensive, but if they continue to work, it is worth the investment. As soon as they were inserted, I felt relief. I had good ortho walking shoes on, but saw the difference in the Brooks shoes so bought a pair.I wished I would have checked this out before.
This Store is awesome… They really take the time to find out your specific needs and they work very hard to make sure that you are satisfied customer. I recommend them highly! Matthew was extremely helpful and knowledgeable, and was certainly able to so if my specific issue with professionalism and understanding.
I had just finished my 2+ mile walk and I didnt think I could walk another step. Right then, I decided to try the Good Feet Store and am happy with the results. I walked out with product and my feet saying aahhh.Thank you Kalei!
Ashley was amazing! Very knowledgeable about the arch support product and patience with me at the time of fitting. Social distancing was a priority while ensuring a great fit and experience. I walked out with my new arch supports and did I mention pain level decreased almost immediately! I was not pressured into purchasing but was educated on long term wellness benefits of the right support. Feet are the foundation of the body and if the feet are not aligned properly then there is pain in other areas like the knee, back, and hips!Keep up the great work!🙏
I am updating my review from a one star to 5 stars, since the Good Feet Store Reached out to me to make good on my concern. They were actually amazing in making sure I was re-fitted and received brand new inserts for the two that were originally swapped off. They mentioned that they never keep used inserts in the store, and that any used ones are sent back to the manufacture. I cant explain what happened to me, but for the fact that they cared enough to call me back and set up an appoitment to fix my concern; that gives them a 5 star on my books. I have not see this type of customer service any where any more. I am grateful for the call the exchange, and as I said before the product works wonders. I am no longer in pain like i used to be. I am leaving my previous post below in the event someone is curious of what my previous concern was. But it is all null and void now. Thank you Jazlyn and Aahmed for the customer service.I was very impressed when I first got in the store and was greeted immediately. I was helped by Reese a military hero, who was great salesman. He listened and then did all the measurements and explained the process for the 3 different inserts. I left after purchasing the $1200 set of insert and a pair of new black Brooks sneakers (all they had in my size), I was totally okay with with spending that kind of money, so long as I was going to be out of pain. The inserts worked and I was getting adjusted to them, following the schedule. Then one day after about 2 weeks my foot swelled up. I noticed it happened with the first two inserts one day. I called so I could get an adjustment, I made an appointment Then life happened my daughter went to the hospital to have surgery and I couldn’t get in to see Reese. one day after visiting her I was able to make it to see Reese, and he said he had never heard of anyone that had experience swollen feet issues. But he went ahead and went through the process of analyzing my feet again. And he went in the back room and came out with some inserts to replace the strengthener and the maintainer . He put that strengthener in the shoe and had me try them out and of course like the first time he said they will feel like they’re not fitting but you’ll adjust. Having trusted his soldier story and how charismatic he was I trusted him. He made the exchange at the register and I left. Only to see later that he had exchanged my brand new insets for some used insets that were a mess, looked used and ancient compared to the ones (my new ones) he swapped out. Needles to say I called back and they told me he was hot going to be at that store very much. But I may be able to catch him. I tried a couple of times but he was not there. My daughters health situation worsened; she had a stroke and our life tuned upside down. I now had to care for my grandkids and juggle work and hospital visits. Eventually she came home and needed round the clock care with visiting nurses and therapists. I was not thinking of shoe inserts. So I never go to speak with Reese to let him know I was not happy with what he had done . I lost confidence in Reese, but not only in Reese but the Good Feet store; and the way they must conduct business. How can you in the middle of a pandemic swap out brand new clean inserts for used dirty ones; which needless to say I never used again. So I payed almost $1500 for one insert. What Reese did tells me it’s the way they must do others. So disgusting that, that is the way they train people. Be careful if you have to go in for an adjustment; my insets were barely two weeks old.
After suffering for over a year with plantar fasciitis, I was at my wit’s end. I made an appointment at the Good Feet store as a last-ditch effort to find some relief. Scheduling the appointment online was easy and I was able to meet with Julia the following day. The appointment was much more involved than I imagined, approximately 45 minutes. Impressions of my feet were taken and we discussed my issues and how to resolve them. I “test drove” the inserts and while they were very different than anything I’d tried before, I was willing to try anything at this point. I’m about three weeks into the plan/system and though I’m not completely pain free, I believe I’m making progress and am hopeful that with continued use each day will be better than the day before.
Great staff and very knowledgeable. My feet feel great after buying there arch support system.
Hi ! Today I went to work and surprised... I stayed 1 extra hr working . It is a good inversión.Less pain more time produced results in my job. Thanks so much.
Terese attentively listened to all of my skeptical questions about the arch supports and kindly responded with solid data based answers!
I experience extreme plantar fasciitis in both feet. My feet were evaluated and my personal consultant who picked out three arch supports for my very high arches. As I walked in each support I felt NO pain. NO Pain! I purchased new sneakers along with the arch system and began immediately feeling relief! I walked 1.5 miles when I got home and felt no pain in the evening as I usually did!
Palio was nice, competent and convincing enough for me to invest in these orthotics. I just returned from the longest walk I’ve had in months and the inserts worked as described. My feet used to really hurt (at all arches) when just into 20 min of walking. Today I’ve walked almost 45 min and my feet don’t hurt! Yay!! So we’ll see how well they work long term but so far I’m greatly encouraged . (I just wish they were a little less expensive...big leap of faith and huge $ investment in a product I only heard about on the radio...I am told my insurance should cover a portion of the cost so fingers crossed).
Very knowledgeable and friendly customer service.
Great experience! Terese Gallegos made a very impressive presentation of the 3 step process and when I returned to purchase Reese Samala completed my transaction! Both were very friendly and knowledgeable. Already my knee pain has lessened after one day!Regards,Roger Shewmaker
Went to Good Feet Store because I was an under pronator. My Sales person was very pleasant and thorough. Had a very positive experience.
Reese and Jeff were kind, patient and very knowledgeable concerning feet, back and legs. I hope to strengthen my legs and improve how I walk with this new system. My overall health Depends on my commitment to using these inserts to regain my alignment and ultimately be pain free. Thanks Reese for sharing your personal story and encouragement.
Awesome customer service. Lots of attention to my personal issues. Terrific experience
Great Customer service. A customized insert was delivered home as they did not have it in stock. The Store name is very appropriate. My feet thanks them too !
The salesman was very knowledgeable about the product. They are a little expensive
I’ve been using Good Feet arches for several years, including half length maintainer & strengthener arches, and full length cushion inserts. They have helped me with my routine walks and long trekking days during our overseas sightseeing trips; I wouldn’t have made it without them. These arches lasted years but just last week I took advantage of the company’s offers and bought another pair at 40% off which was shipped Priority and arrived in just 2 days. I’m very happy with the store service and the quality of the inserts!Terri N.
I am quite impressed and immensely please with the Fairfax location of The Good Feet Store. I have already been a user / customer of the company’s product system, but I was having pain again and needed help now that we have moved to this area. Peter was an excellent educator. So courteous, knowledgeable and funny. I enjoyed my time and learned about how things have changed over the last 10 years. He clearly is the lifeblood of this location. I strongly recommend leveraging Peter and his other associates’ knowledge to help get your feet and back in a better and pain-free place. This location is a learning center and not a sales floor. I will happily continue to consult with Peter any time I have additional questions.
This store and staff are fantastic. Specifically Alieu. He was so knowledgeable and easy to talk to. He took the time to explain the process, understand my needs, and answer all my questions. The price is expensive, but the full service and follow up is completely worth it. Also- in comparison to custom orthics this price and well rounded approach to foot care (lending itself to full body care) is completely worth it! Highly recommended.
Outstanding experience. Salesman was ver knowledgeable and professional. Left the. Store feeling confident with the product and service.
Great customer service interaction.
I highly recommend The Good Feet Store’s solution!My husband could barely walk with agonizing plantar fasciitis. After using The Good Feet Store‘s product for a few weeks he was 80% improved. After Several months he is pain free and has started running again.Recently, I’ve had Intratibial Band Syndrome - searing pain from the outside of the hip to the knee. Treatment is rest, ibuprofen, ice, etc for 8 weeks. But meanwhile, I can barely walk, CANNOT walk up steps, can’t work out, and can’t sleep because of the pain!As soon as I tried on the Good Feet Store inserts, the flash of sharp pain I felt with each step was reduced, and I lost that feeling that my leg was about to buckle. 2 days later, the sharp pain is infrequent and I have no pain at night The dull pain will subside with time, treatment and healing.I’m skeptical, and don’t believe advertising claims, but here I am, sharing with others the dramatic improvement and relief that my husband and I both enjoy Thanks to The Good Feet Store.
Prompt service, knowlegable help, good explanations
I have sever pain in my feet and ankles without these support. For the first time in forever, I was able to work most of the day on my feet without pain. I love these!
I had an excellent experience at the Good Feet Store! Reece did a professional and superior job of fitting my feet to the correct arch supports.After just one week my feet are really feeling the difference. I highly recommend the Good Feet Store!
I want to the store in Fairfav Va when I walked I was surprised there were a lot of clients. So that sold meThe person that helped me was sheathed and what a great job shedid . Very pleased with her . A great store
Starting $250 for pre-made arch support is very expensive. I get custom for under $100 from ski shop.
Alien was very informative. I was convinced that he was familiar with the system. He answer
I’m extremely happy at this time! I’ve been suffering with painful calluses on both feet, some knee and hip pain for several years. Since I’ve purchased the three step Arch support system, I can finally walk straight, I don’t wobble while walking anymore, my legs don’t hurt and my callouses don’t hurt when I walk. I’m able to walk for long periods of time without pain and without being tired afterwards. I believe soon I’ll be able to run again. Thus far it has been unbelievable! I’m really impressed with the Arch Supports. I recommend anyone who has knee, back, hip and feet problem try the system before having surgery. I was able to walk straight and pain free immediately after I put them on at The Good Feet Store. I actually became emotional after my first walk with them on.Thank you to all the employees who assisted me at The Good Feet Store.
I have been an athlete all of my adult life. Consequently, my body and feet have suffered and I was very hopeful that your foot supports could give me relief. When I came in for a fitting I explained to the salesman that I was coming off a broken right leg and that my orthopedic doctor had recommended a foot support for my arch.While being fitted I mentioned to the salesman that the supports seemed to fit one foot but not the other. He told me that my feet were different sizes. I was refused the request of receiving a support that properly fit each foot. This was concerning to me but the salesman relayed that this would not be an issue. I told him to fit my right foot accurately as it is my sorer foot.I did refuse the total package of strength, maintenance and relaxing supports so I guess you can fault me for this. It is a good sales pitch but seemed unnecessary. I also refused the charcoal inserts and the Brooks shoes (which did not fit). I exactly followed the time frame schedule for building up to full use of the supports.So now three weeks later I am ready to give an honest opinion of the supports. My left foot is fine and comfortable. However, my right foot is still very sore. The left support fits my left foot fine. The right support has never seemed to fit. If I had known in the beginning that I would be paying $400 for an off the shelf pair of supports that were not properly fitted to each foot I would have just invested in another good pair of hiking shoes. So it is my stupidity for not walking out when I had doubts. Out of desperation I bought the supports, hopeful that they would work. This week, 3 months off the break, three weeks of building up time in the supports, I have begun strength and cardio conditioning. Back to 3 Advil to keep going past the arch pain (the leg is fine).So needless to say I am not impressed. I will go to a podiatrist to try again.
The first day I walked in my Good Feet System I took my wife to get her nails done. While she was busy, I walked 6 miles around the mall on the hard concrete floors with my Maintainers on. When I stepped down on my left foot, it felt like it rocked forward. As I continued walking, that stopped. My right hip began to hurt. As I continued walking, that stopped. I had the distinct feeling that my feet, legs, and back were learning how to walk with my Good Feet System in my shoes. When I was done, I went home exhausted. My body felt like I just had a workout. I took a nap but felt great. A couple of days precious to getting the Good Feet System I walked 13 miles in Washington DC. That night my feet were killing me. That was my motivation to go to the Good Feet Store and I am so glad I did. It has been 5 days of using the Good Feet System and my feet feel great. My hurting feet are not keeping me awake any more. I look forward to continuing the Good Feet System.
I wanted to know more about this store after I saw it. I’ve had orthotics before. I talked to Reese who was personable and helpful. He explained the entire system which made a lot of sense. He said he and his wife both use Good Feet products. That is the best advertisementI bought the system and just started wearing the inserts as directed
Excellent service. The orthotics seem to be working fine. Very professional fitting.
Very impressed - a wonderful product. Matt and Jonathan at Fairfax Corner got me all set up and I am delighted with the comfort...feels like walking on a cloud compared with before. Seriously, if foot pain is an issue then The Good Feet Store is the answer. Go in and try out the difference for yourself.
From the moment I walked into the store, I felt welcome. Dennis and Desirée were very helpful. They answered all of my questions and were very knowledgeable about the product. They both took time and didn’t rush me during my visit. They made it an enjoyable experience.
Great service and awesome product. I could feel the difference the day I purchased the system.
Truly professional and caring. Reasonable charges depending on what program you need. One caution - you need to have a shoe or shoes without an arch. I need to find one because the appliance can be painful in a shoe like Sketchers. I need to go back to see them!!!
The Good feet store is amazing . They called me to check how everything was going. I needed new shoes and a set of new arch supports. I received them the very next day. They were so prompt
Have used my good feet inserts only 2 days. I can definitely tell you that my feet and calf’s get tired so, something is working. Hopefully improvement will come. Slow and steady is the moto, not painful straining. I like that.
Great experience very knowledgeable and courteous employees! And I’m already feeling a difference walking with my new arch supports Kelii Perkins did and awesome job explaining the product.
My experience was a very positive one. Ive noticed a change in me foot pain to the better.Looking forward to even more improvement.The staff was very helpful.
Jesse at the Fairfax store was very helpful and a delight to work with. He explained every step of the way what we were doing and how the inserts were going to help correct the arches in my feet. Great job!
Outstanding service and nearly instant results with the arch supports. Couldnt be happier.
Great place with good service.
Reese and Kelii or a awesome duo I walked in this store and in 15 minutes 6 years pain seemed to have disappeared. Thanks fellas.
Fitting was good- interesting process. I am surprised at the improvement in my foot pain in just one week. Would recommend highly.
Had a good bit of foot pain.Bought the gel insets and in 3 days feeling much better.Thank you
Have never had such terrific orthotics. They fit perfectly in all my shoes. Service was excellent.
Excellent Staff
Reese was extremely helpful and professional with assisting to meet my needs and welcoming approach to an investment in my health.
As soon you walked through the door you felt like part of the family great people working there I’ll recommend them very highly
Super helpful and quick!
Great experience and the supports are great. Getting use to having my life back again.
The insoles are great and the pain I was feeling has gone away and I have had Planters Fasciitis for over a year.
I’ve been using the supports for 25 years, and they have worked for me. I came in to redeem my warranty and Peter made sure that I had exactly what I needed.
Excellent personalized service.
At first I wasn’t going to buy all three inserts and was thinking about just one set, not so much for the expense but for the inconvenience of three different pair; but I often have to change my shoes to change the pressure points on the bottoms of my feet, so buying the entire set made sense to me.
GREAT PRODUCT!!!