Three of my nails have broken completely off. I got a nail fungus from this place. I got a full set done an within days my nails broke off they was too thin an next one of my finger started turning red an purple an super sore an another hurting n my whole real nail was lifting right along with the fake nail n it ended up coming all the way off (pinky nail) the one that turned red n purple was my pointer finger an the whole fake nails was completely intact and not broken or damaged on these fingers at all …. It was my other finger nails that broke super easily…. Folding laundry an simple things they’ve broken easily…. If going to this place be cautious…. The service was amazing an great customer service that’s the only reason I gave two stars otherwise I’m very upset my real nails are as bad as they are my other hand my real nails are also lifting…. Smh just be careful an cautious of where you go.
Always friendly, covid compliant, amazing value, and my toes are fabulous!
Unimaginably terrible. I had been here before years ago and it was fine but this time was just a nightmare. The acrylic was lumpy and uneven and she got a lot of it on my skin. While filling she did something on my pinky that hurt so bad i think it may have drilled down through to my real nail. Then she kept pressing me with the upsell, i had to tell her repeatedly I didnt want all that. Lastly, she did the worst polish job Ive ever seen. She kept asking if I wanted sparkle, i said no. What does she do? Goes and grabs the glitter polish and puts it on and said pretty right? I was like uh its not bad, and she proceeds to put the glitter polish on the rest of my nails. At this point it looks so bad anyway Im going to have to remove it so I dont even argue. I think she might have been trying to minimize the terrible polish job with the glitter? Who knows. She had the nerve to ask me you like it? at the end. Why is it so hard to say it looks really terrible and I dont like it at all? I responded with its OK.. whats the use right its not like she was capable of fixing it. Hoping nobody sees my nails until i can get them fixed.
Really rushed poor quality manicure. Cuticles were left a mess and polish applied in such a rush that’s it’s all over the fingers and clumpy not smooth on the nails. I tried to understand that they were so busy and just trying to rush through clients, when I left I asked if I could come back at a less busy time to get the polish redone and they said it would be 10$ for a polish change. They did not seem to have concern at how bad my nails looked leaving their salon.
Nice remodel! The ladies are so friendly here
Very busy for a Tuesday morning but staff was very friendly and handled it well. Plus they got new chairs and it was very relaxing.
Ive never had acrylic nails before and Luxury Nail Salon 💅 did an excellent job! I shall remain a happy customer for life!
The service was good. The salon itself was dirty & unorganized, cords hanging from the walls, dirt on the walls etc. This salon is desperate for some TLC. Also, they do not have REAL shellac. Real shellac is produced by CND, what they are using is a brand, DND, an imposter brand. On top of that, the UV booths were extremely filthy, coated in fingerprints & spare polish. I wont be going back here again if it remains dirty & they continue to use unsuperior products. You can spend $35 @ a salon that carries the real deal.
Covid compliant and very friendly. Great value and my toes feel amazing!
I was not very satisfied with their work on my nails.
Absolutely amazing experience at this salon! Ive been going to the same nail place for over 10 years and after moving to Everett I wanted something closer. No need to try another place. They are so attentive and do an amazing job
My daughter and I went in for their luxury pedicure and they did an awesome job. We love the hot wax. Our feet were so soft and our toes prettily painted.
I came into this salon 1 week ago for a regular French tip. Today, I had to go into a new salon to have my nails redone. All of my nails were lifting and the quality was horrible. I was given tips that were far too small and that was causing my nails to come apart. I would NOT recommend this place. Everything is also an extra $5. I paid $35 for nails that lasted barely a week. Im really upset. My nail tech was Tina and I liked her but her quality of work is terrible.
I have been going to Everett Luxury Nails since it opened. They are always friendly and clean with Fair prices. I have been impressed by how they are handling this pandemic: appointments, limited customers at a time and plexiglass between the customer and nail technician. I also applaud them by standing their ground on capacity and appointments especially with small businesses losing revenue due to Covid guidelines. During a recent appointment a customer came in without an appointment and they were as professional as they could be when Karen was upset she couldnt get her nails done on the spot and they asked her to come back in an hour when they had an opening and pointed to the sign on customer limits. She acted entitled and left in a huff SMH.
Ladys really nice I love them very gently and calm I love them so much and so does my grand i am definitely going to come back
Usually good.
A very wonderful nail salon with friendly service and kind employees
Ive been here twice now and have had amazing experiences both times. Their ladies are very nice there and actually talk to me unlike most places I go and they just talk to each other. I also prefer Short Round acrylics and its always been really hard for me to find a place that can round them nicely and evenly and they did that perfect here.
I have been going here since 2007. Wont go anywhere else to get my nails and feet done
These ladies were so sweet and talented. My nails turned out amazing! They are very good about sanitizing their tools and using brand new ones. (I have had some experiences at other places were this was not the case.) The prices are great and the quality is wonderful.Plus, the hot oil hand message was so wonderful!
I absolutely love this nail Solon I moved out of state but go every time I am in town really wish I could move them closer to me
I paid 45 for my nails to fall off not even a week later, I look at my nails and they arent even all the way on my whole nail. Pretty upset. I even told the girl and she said no its fine well look now I got a missing nail cool. I think elilles forgot how to do nails. I will never come back plus I gave a good tip on top of 45 nails. I want my money back.
I just went in there last week new owner and new prices$$. I hate when they keep talking in their language in front of customers and answer their personal phone and taking customers time its kind of rude. Lisa used to be nice and now she just does a quick job and wants u to be out of there. I have been going to this place for 10+ years and i think i need to find a new nail place.
I have been coming to Everett Luxury Nails for 11 years! Every technician. Does an Excellent. Job!I Love the nail art & the price is always reasonable. Do. Come in & enjoy yourself,! P S Massage included. In the. Chair
I have been a loyal customer for 13 years but not anymore due to the new ownership, prices are up, quality is down. It would have been nice for Michelle to give me a heads up rather than for me to go in to the shock of the change. I will be going elsewhere now.
Cindy and all the girls are terrific! Love this place.
This place is pretty good. It’s not exactly a place to get the best quality nails, but if you want a cheap price, it’s what you have to expect. I got an acrylic nail set done. The staff did a great job on them except they got some of the powder under my nails and it turned hard. Pretty uncomfortable.
I have been going here for many years. My nails Always look amazing when they are done. I really appreciate the wonderful service. They are my favorite place hands down!
Great services. I made an appointment for 10 a.m. By 10:05 Ellie was starting on my pedicure. She was awesome. Lisa did my acrylic nail fill and gel polish. Wonderful job. I travel a fair amount and frequently get nails done in new places. This was one of the best Ive used. Everyone was smiling, gracious and professional. Prices extremely reasonable.
I love this place.. I know all the ladies there so they always give me compliments and like designs for free, they always ask how my day was and I think that is reallt nice. I am only 13 but I still want to thank all of the wonderful ladies working there❤️
Absolutely wonderful service, low prices and some of the nicest people ever, I’ve been going here consistently for a long time, today I jammed my finger and ripped one of my acrylics off, they got me in immediately and quickly replaced my acrylic FREE OF CHARGE! Wonderful service I am a customer for life!
Ellie is my GO TO! She is sweet and gentle and as long as you breathe through it with her, shell do her best to take it easy and listens to body movement so its really easy to communicate if something isnt feeling right 🙌 Ellie also does an amazing job on shape and equal length & mostly super clean edges!! Please go brighten her day!! Tipped her $20 today cos she deserves it for all of her focused, beautiful work 💞🙏💞
I used to love this place a lot. But the last time I went in with two of my friends(2 of us got acrylics and 1 got shellac mani and pedi) both our acrylics were falling off within one week and the shellac was peeling/chipping. Hopefully they can bring the quality back up with the new ownership.
This place is my favorite for pedicures! Its clean, I never have problems with my toenails being too short or too long. They are consistent at their salon techniques. Everyone is always so friendly, it makes the visit even better!
I love this nail shop! I have been going here fairly frequently for the past few years, and they always do a great job. Ive never had to wait long as a walk in, and the prices are great.
Horrible!!! The technician made 3 of my nails bleed. One nail was because she kept using the electric file on it. (I told her several times she was hurting me) my nails are bumpy and the polish job is bad. Wishing I would of got up and left
I have been to several nail salons over the years and have never been wowed before. This was by far the best experience at a nail salon Ive ever had. I got a full acrylic set with tips painted and design. The staff was very friendly, informative and not pushy like others Ive experienced. They gave me a complete list of pricing to keep which I thought was a great idea! Not only was the work exceptional but the price was the cheapest I have ever paid! I was blown away! Im recommending this place to all my friends who were all impressed with the quality and look of my nails. Will definitely be returning even though this salon is out of the way for me, its worth the extra drive!
Great sale prices with combo deals, got hands and feet worked on simultaneously. I got a pedicure and my shellac gel nails removed. The guy that helped me with the prices, complimented my hair! The only issue I had was that their tools are a little less advanced than the previous salon I went to- but the prices were very fair; free perks for nail designs.
They were we nice and did an amazing job! We loved the pedicure and the polished art work!
Ive gotten my nails done for years and never have I been to a better place. I got a full set of acrylics and only had to say 1 time that I wanted them short and thin. Normally when I go to the salon I have to reiterate it a few times. They did an amazing job, it was fast, and the price was right. I wouldnt go anywhere else. Definitely made a customer out of me.
I was new to the area and googled this nail shop and read the reviews. They had great reviews so I thought I would try it. I had a great first experience and they were very welcoming. This is now my nail shop and I havent even tried another! They are wonderful and do great work along with great prices and a friendly atmosphere!
I tried to become a loyal customer. but several time I was skipped over or forgotten. The material they use is poor quality, nails started to lift after a week
Regular customers since a friend introduced us several years ago. Clean shop. Good prices and service.
So I called early,on a Saturday to make an appointment. Obviously I am figuring the nail salon will be busy, like I am. I also had a Friend with her two Children coming to visit my kids for spring break. I was very limited on time. I show up on time to my appointment. They then tell me I have to wait forty minutes!!!!! Why would I call and make a appointment if I had time to wait. If it was five minutes it would not be a problem but no....forty. I call that extreme poor customer service. Would definitely bypass this place. Very limited on parking as well.
I use to love this place when Machalle was here . But after new management come I no long like to come here . The new owner/boss names Ellie, She is rude . She is add $ for everything. And they rush you .No co customers service at all . I will not recommend this place to anyone .
I love Michelle! This is my go to place in Everett if I need a wax or Mani or pedi plus they have great massage chairs for pedis. Great prices too!
This is my all time favorite nail joint. Free designs. Great work.
Always a must when Im visiting family. Friendly staff and really great prices.
Must be great services because I can never get taken care of during the week or weekend. I have a gift certificate and have come in 4 times in the last week and a half and have been told they cant accommodate me or wont have time. Ill never get a gift certificate from them again, especially since theyre so busy they cant seem to honor it. Disappointed!
This place is busy and not the cleanest....but they do good nails! They are very friendly and affordable. Best deal in town.
So fast and sweet. Free design on my girlfriends nails! I have a nail salon in walking distance and I still go here. They are the bee’s knees my G.
My favorite place to get my nails done!! LOVE Kevin and Michelle they are the best! I recommend this nail salon to everyone
I got very prompt and excellent mani, pedi, and eye brow wax. Cindy did a fantastic job.
This Salon has 10 pedicure chairs and at least 6 staff working at all times. Great experience the 2 times I have visited. Attention to detail and high interest to make it a great customer experience. I will meet my DIL here again!
They have the best deals in town and they can do mostly all types of nail art
Im always pleased with my experience here. 😊
Nails looked amazing but I had one break two days after when I wasn’t even doing anything hard on them. Then after they just started to fall off and I had to re glue them until I finally was sick of it
Nice people, love coming back here. Everyone has a story that I enjoy hearing.
I love this place and its affordable!! They have always done at great job on my nails.
Not happy with their service. They did Shellac nails for me, which is supposed to last more than 2 days....more than a week even and mine didnt. I was out of town and right when I got back I called them. Michelle said theyd give me a redo for free. I told her I couldnt make it in Til Saturday. She was fine with that. When I got their Saturday her words changed and she didnt honor the redo. She said it was a week since my appt last.... I was very upset cause I explained to her all of this over the phone and then her change of story. I will never be going back here. Every time they have messed up something for me :/
Ive been going to this shop since it opened I love Michelle and Kevin.
The best people in the world shes been doing my nails for two and a half years always Perfecto always honest reasonably priced quick and efficient tender loving care Michelle I tell you to ask for Michelle she is fantastic perfect job always my nails are perfect with her
I went after just having my nails off for about a week. I was excited since it had good ratings and reviews. When I sat in the chair she was already very rude and rough. When I asked her to cut the tips shorter, she continued on her way with ignoring me. When applying the acrylic she placed bubbles and beyond that the ends are already starting to lift. I was not happy with the service as well. No communication, and I am one who likes to chat while getting my nails done. When filing the ends and shaping the nails, I had round nails and square nails to the point where i had to go home and file them myself. I would nog recommend this place. By the way this was my fiance who made this review.
I had a wonderful experience and will be going back.
Good value for the money and nice job, but 2 1/2 hours for a manicure/pedicure with an appointment? Way too much waiting around.
I love them and only go here! I even go with my kids for the past 2 years now.
I love going here. Its the most welcome I have ever felt, when getting my nails done.
Kevin has done an amazing job with making my nails look fantastic each and every time Ive gone in.
Kevin n Michelle are AMAZING! Great customer sevice, attitudes, work n prices!
A bit frustrated, I looked then up on Googl & the place has great reviews & looks nice. But when I was finished I came out with not what I wanted. I wanted color to my nails & some design, but I cant out with a blue French tip with 2 color design. I feel Ive been rip off. The people are nice, but they need to listen to what th he customer wants.
Great service, nail job seems to last longer when done at this place
Best team! Been going since I was 8 and I can’t complain & don’t think I ever will
These ladies were amazing!!!
I love this ace have going there when they opened.
There is a small town feel to this nail spa.
I used to come in here a lot and they did a great job. Todays visit was a huge disappointment. The lady didnt even do a base coat. She had an attitude and didnt file my nails evenly.....
You get what you pay for. They are cheap and they rush through the job and the quality is low.
Most awesome nail place Ive ever been too, they are all so nice/friendly & they do exactly as you ask even the ones who dont speak any English are kind & amazing. :)Brenda B.
Very friendly, always do a great job!
Excellent pampering. friendly staff..
Poor service n they r getting ready to sell the shop so b careful when u go there.
They did a great job. They just didnt use the color I picked out.
They do a horrible job on nails . I would not get my nails done here if it was free thats how bad it is . And the place is very dirty for being a nail salon definitely think the health department needs to do a unexpected visited because this place is very dirty I cant even believe they allow a nail salon to be that gross .
I have been going here for years, but this last time was the last time I will go there. Saturday is always busy, that is why I get there at opening or you will be waiting for a couple hours. So many people came in that the nail chairs were full, I was getting a pedi and waiting for 45 minutes with my hands in acetone when I asked one of the girls for a tool so that I could peel off the old shellac polish off my nails. I get a luxury pedi so I had paraffin dip on my feet, waited for 30 minutes more before I decided to peel off the paraffin on my own. Now I am at 1 hour and 15 minutes with nothing done to my nails and my toes still werent painted. Everyone that had come in after me were being worked on. All said and done, my nails look like a 5 year old painted them, particles of nail debris in my polish as well, all uneven. When I said I am not happy, no response. My toe nails are all uneven, polish all over the sides of my nails. I could have done this all myself and saved 52 bucks! This place has gone down hill, it is dirty and the chairs are so old that the massage bruised my back. I have also heard due to not sterilizing their tools other people have gotten fungus (posted on facebook by a different customer). Find another place to go!
Great prices and Michelle the owner is so hot
Great staff and nails are Beatuiful
I use to come when they first opened and it really was Luxury. After a few years their top coat started turning brown and I felt rushed thru every service so I stopped coming. I decided 2 weeks ago that I would do back for another chance since I was having a hard time finding real gel nails in the area. I waited for an 1 1/5 to come back because they were so busy. When I got my set they were a little shorter and not as round as I like since they dont have time to really ask and listen to what you want but there were the best set I had had in a long time and I tipped Kevin well before I left. My nails started lifting 2 days later by the time I needed a fill every nail was lifted and one had come right off. So I though maybe if I offer to pay full price they will take a little more time on my fill. I understand being rushed to take more clients and desperately trying to up sell colored rips and shellac so I wasnt taking it personal. We had an appointment for 5 my friend was getting a acrylic fill and I a gel fill which was said on the phone and at least 3 times while I waited for 45mins for them to start my nails. There is never one Tech doing your service for whatever reason they split it in between to people. Michelle filed my nails and told me they would be putting more primer where the nails lifted and that Tina was going to finish my fill and then Michelle would paint. I was extremely frustrated that I had to wait over an hour for them to actually start and so when she sat down I put my Netflix on and spent my time trying to really relax and not be pissed enough to enjoy. After she was done and asked me to pay I looked at my nails and they were horrible I started to file them myself since the job was not done. When it was time for paint I pointed out you could see the superglue they used for the lifting rather than the primer and they just looked bad in general I couldnt see thru them like before. So I had assumed it was the quality of the job and glue and didnt realize till the next morning when I woke up that they didnt use the UV light to cure the gel!!!!!!! I called the shop and was told that they used acrylic and not gel and Michelle refused to acknowledge that I asked for gel several time I asked her who puts acrylic on gel nails and she said sometime the customer doesnt wantto pay the cost for the gel. I told her I have never used acrylic there and had an hour long g conversation with both her and Kevin on how much better it is and she said I asked for the acrylic and that she doesnt know why we even come cause they never make us happy. Wow great customer service right so I ask what am I supposed to do with nails that have gel and acrylic and she tells me you can pay $5 to take them off and $20 for a new set.......I had just spent $20 the day before and had offered to pay $40 if they would take their time and really show their skills. I will never in my life go back I felt so bad like they were being forced to over book and upsell clients but after this last experience I realized you are dispenciable to them as a customer and they cut their prices %50 because they dont care if you come back another customer who loves the low budget price and spent mind the low class work will be right there to take your spot ✌✌✌✌✌✌
Love it! Michelle is the best!! Prices are unbeatable!
Everyone is always very nice here.