I can’t tell you how disappointing it is to leave a one-star review. It started out well enough; they came to my house to take measurements and seemed quite knowledgeable.But then… radio silence.I have called no less than four times requesting the estimate. My job was not a small job. Three different units, preferably geothermal. No small investment.Four times… Still radio silence.If you want the job done I would suggest finding a different vendor; one who wants the business.edited - upgraded to 3 star for polite and classy responsiveness to online feedback
Awesome Service!! A/C went went out & they were quick to respond. Tony did an Outstanding job installing our new system and he continued to follow up with us to ensure everything was working. The communication throughout the process was exceptional and this company far exceeded our expectations!
I have used Symbiont for after hours repairs on two occasions, most recently last night! Each time they respond quickly and professionally! Reasonable after hours pricing on service call. Highly recommend and definitely will use again! Thanks 🙂
Ive had a long standing isdue that several companies tried to fix to no avail. Symbiont sent Spencer to me. He tested, analysed and determined the issue. He proceeded to fix everything. Very impressed.
Every aspect of my dealings with Symbiont over the past few years has been great. We recently had the whole AC system replaced and the air handler moved into the garage attic. Mike King in sales is always great to deal with. Professional, knowledgeable and fair. The guys the took out the old system and installed the new one were professional, efficient and friendly. They showed up on time, did a great job and cleaned up after themselves.I highly recommend Symbiont.
Jimmy, Bret and Alan went above and beyond the call of duty.They worked for long hours in the heat and skillfully installed a new well- pump. They were not only highly professional but worked with speed and grace. Thank you very much for everything!With gratitudeValda KayeMD
Alan was very knowledgeable of his work. He did the job on a timely manner. The house started cooling of very quickly and that made me very happy
It’s been over 2 weeks- My check for a service call still hasn’t been cashed- I never received an invoice for repairs- and now our AC has stopped cooling. I am extremely unhappy with the service I have received from this company and will not be returning to you for service. This is very sad as we had no issues with Sharkey’s Air.
Caleb and Tyler from Symbiont were on site to remove and replace our failed geothermal well pump. They were extremely helpful in explaining to the many curious folks watching them work, what they were doing and why. They were obviously very skilled at pulling up the old pump and efficiently installing and lowering the new pump. They worked well together and had very positive and supportive attitudes. It was a pleasure to be a part of their project as the condo Board representative.
This company maintains our pool equipment and HVAC. They do fine work and are highly responsive. We are very satisficed with them.
Professional, quick AC change out. Accurate and reasonable quote. I was very satisfied with everyone I interacted with on this difficult installation.
One word- WOW! I am a property manage and Pat came out to survey my property and he was on time, professional, knowledge and did an excellent job explaining and giving me the information I needed. I have seen/dealt with Symbiont systems at another property I manage and they are, by far, the only company I recommend. I had other companies come out or speak with me on the phone.... but Pat with Symbiont was the deciding factor. I recommend Symbiont over others by a long shot!
2 service calls to 2 different locations in 2 weeks, early both times, both systems good to go ! Im a former sharkys customer
I had my property surveyed by a young man named Pat. He was very helpful and I could tell he knew what he was doing from day 1. He was helpful answering the questions I had and was polite in doing so. I had talked with some friends about which companies to look at using, and on more than one occasion Symbiont was recommended to me. Thanks!
What a great company! Every portion of the experience from estimating to the installation of our companies HVAC system was above par. Very hard to find good service & installation companies in SW Florida especially one this good. Thank you Symbiont Team (Sandy, Mike, & Tony) you all saved the day for our Dispatch Facility. It is the attention to detail that sets them apart, drop cloths on floors, clean installation and even putting down mulch outside by the compressor unit, WOW! Would recommend this company to any resident or business, very professional & courteous!
Very professional and responsive company. Patrick was sent out to do a survey, arrived on time and welcomed questions. He was very easy to talk to and was very professional. Dealing with their systems in the past, I have no other company I would recommend.
It was 4:45pm, walked into the house and its 87 degrees. Called them up, friendly voice answered and said no problem. In about an hour I had a very professional gentleman show up. He looked at it and told me no worries he was going to get it fixed. And he was right!!! One hour later, cold AC. Definately recommend.
As Always, excellent customer service and speedy response! Thank you for being a great and honest AC company!
Our AC unit broke the night before so I got up early to call Symbiont for help. A tech was here within the hour and had everything fixed in no time. I highly recommend them.
First off they are honest! The first company I hired wanted over $2500. They Cost $200! They came out at 9pm on a Thursday night and were so kind. I could glow more on them but you should already know to hire them their reviews dont lie! 5 Michelin Stars!
Patrick came and surveyed some of my property’s and it was one of the most pleasant experiences I’ve had, he was extremely informative and professional with the entire process, it really rubbed me the right way ! I’m extremely exited to move forward in the near future and wouldn’t want to work with anyone different, just look at some of the reviews, the work speaks for itself .
Pool heater works great and the installers workmanship is excellent.
We have been doing business with Symbiont since 1999 and they have never let us down. Service techs are great, reliable and very professional. They always tell us exactly when they will be here and since we are about 5 hours away this is very impressive. They have a quality product that weve had very few issues with over 21 years. I would highly recommend Symbiont to anyone in need of pool heating/cooling equipment.
Friendly,efficient and a fair price
HVAC went out on Monday and was completely rebuilt and back working great by Tuesday afternoon. great people to deal with .highly recommend them. Devon, Caleb Tyler and Elsa in the office and others.
Our experience with Symbiont has been nothing but great! We replaced our 12 year old air conditioner with a new unit.The experience with all of the representatives (service tech Chad, and the installation techs Tony and Chandler)have been very professional and prompt. They completed the job when they promised and were very thorough with information and instructions, answering all questions . Mike from sales responded to our questions and was able to meet our timing needs.We are impressed and could not be happier with the professionalism at all levels of the Symbiont Service organization.
Brett came out right away, to fix our air conditioner unit, inside the house. He was fast. Knew what he was doing. Got the problem fixed right away.And didnt mind the questions that we asked. Very knowledgeable.And he is coming back to put in a new filter in. I would highly recommend him to anyone that is having problems with their AC.Even my dogs like him.Dont think 5 stars is enough for this company and for Brett.
My air con became non responsive, thermostat went blank [Sunday evening] . I called Symbiont and left a message, they sent a tech our first thing Monday morning. Brandon is an outstanding guy. He showed me what went wrong and had everything fixed within a few hours. I thought I was going to need a new unit. He showed several little maintenance tips and saved me hundreds.Thank you!
Maintenance contract. Used before at another house. Very dependable.
Not happy.. Technician showed up, did nothing to fix the issue, but nevertheless billed $98.00 for service call. Will not use again.
My wife retired from heating and air conditioning service after 30 years. Since moving to Florida there is not a more honest and professional hvac company in the area. Would not go anywhere else.
Our old ducks were leaking everywhere so we had to have them replaced I called and got five estimates from local ac company some did not do duct work and others were priced off the planet . Our house is not very big two bedroom two baths three thousand were some prices we got. I called one last company symbiont service Corp and Im glad I did Mike king from symbiont came over looked at my problem gave me a estimate that was over fifty percent less than other ac company I talked to Symbiont did the job in one day even gave me a ac tune up for no extra charge special thanks to Mike king Tony and Chandler for doing one hell of a job done right without gouging we know we can only give this company symbiont service Corp is worth a thousand stars thanks again
Information only; very helpful.
Brett was prompt, knowledgeable and identified the issue with my AquaCal system quickly. Problem resolved. Later in the day I thought there was another issue and after speaking to the office Brett was able to come back, again quickly identify the issue and quickly resolve it. I was very happy with my service and Bretts empathy towards my fear of a much larger underlying issue. Thank you!!
This is the second time using this company and I have been lucky that they are fast, efficient and reliable. I had a leak in pool heater since I bought my new home but could not find it. Finally it gave and once I found they were able to make it out the next day and repair it. The tech contacted me when he knew he was going to be late as well the company itself. Then when he realized he did not have what he needed to fix it he immediately contacted me to inform me that he was running to Home Depot to get the part and would have it fixed immediately. When I got home it was fixed, working great and no more leak at all. So very happy with this company and the tech sent to make the repair.
Symbiont did a great job on our recent pool update. Great communication and excellent quality.
Caleb Savage did a great job repairing my pool heat pump. He is knowledgeable, thorough, courteous and efficient. He expained the problem and remedy clearly. I highly recommend Symbiont Service Corp.
The crew was helpful and thoughtful in their work. They went above and beyond to get our new AC installed quickly. They also stayed to spend additional time explaining the system and answering all of our questions. Thank you.
I love this company... they are 100% committed to keep the customer happy. I would refer them to anyone, anytime. Thanks Symbiont for my quick repair.
As a Board Member, I deal with a lot of vendors, I was impressed with Elsa Matuson and Troy Conner, giving our Association information we needed on our GEO Thermal Pool Heating System. Their quick responses and knowledge of our pool heating system has kept us happy customers since 2008, awesome company to work with!
SYMBIONT Service provides a model for all to follow! I was treated with wonderful service from the first call with my tale of woe! Outside temperature was 92; inside was 86 and rising! Communication from that first call to office and to serviceman, Chad, resulted in getting the service to cool me down quickly. More impressive to me was his taking the time to explain and show me the burnt out parts that he replaced. He was reassured that repair was successful and would cool things down shortly.Impressive is the prompt attention by office worker to the problem followed reassurance and confirmation of services to take care of problem asap. Chad was on site in less than an hour to locate problem. He then provided an explanation of what had gone bad and what to expect. Yea! He fixed it up and looked over system to assure all is in working order.All is operating beautifully now...and again I get to say to all of you at SYMBIONT yesterday, Thank You all for cooling us off so quickly and efficiently! SYMBIONT is an excellent source for air conditioning services!
Great service and good prices .
Awesome staff top quality serviceDont know how, but even in the heat of summer, working in hot spaces these guys are happy and have a great attitude.
Estimater out for viewing of work on the time estimated to be there seems to be very capable then acted like could careless if they got the job or not I asked for a estimate of running all new ducks and estimate of a whole new system with ducks he told me was out of town next day but would e mail them the next day im a snow bird told him need to wrap up while Im down 3 days later no estimate called got the run around 5 more days still no estimate l recommend not to use this company
I am a owner of sunguard auto to ting and these guys were great it was a real pleasure working with them they did my duck work
Brandon was prompt, kind and offered good advice. Nice to have someone from an air conditioning company not try to sell you something you don’t need !!! Thank you.
Alan is always on time, polite, and solves any problem efficiently. Highly recommended.
We called last night around 11pm because our ac stopped working. Caleb showed right up and was very happy to help get it working.
Very pleased with the service we received from the office as well as the techs. Brett came out Friday night and worked very hard to get our AC working. Tony installed the new AC and was great. All of this had to be done within a very short timeframe. We appreciate finding a company we can trust. Thank you for service, professionalism and great attitude!!Would use again and recommend!!
Symbiotic Service has been doing my A/C service for 20 plus years. Always a prompt, reliable response and top quality work.My A/C is a zoned, digitally controlled system - complicated but energy efficient. John H and Caleb S just finished the annual maintenance service. I like the deep expertise and careful work they provide. They also serviced my pool heater. Very pleased.
Incredible install service! Tony & his team of Brad & Joey couldnt have been more professional & courteous! They even put cloths down on my floors to help with the tracking dirt! It was 90+ outside & yet they worked in our attic at 130° with no complaints! Will recommend these guys Everytime😁
John H was professional, knowledgeable, and really was thorough in servicing our air conditioner and gave us helpful info about our humidistat. We are new to Florida and his suggestions were much appreciated. Also, we received great help over the phone so we could avoid a weekend service fee prior to Johns coming on a Monday. Nice outfit and very reasonable pricing.
Butch and Michael were both super professional and friendly. They do such a great job, I would recommend them both!! Thank you gentlemen for a job well done!
The technicians left without leaving paperwork, or making sure we were familiar with the operation of the equipment, after we asked them to let us know when they were done, so that we could go over everything before they left.
Great service
Very nice young man. I am very happy with his service
The Symbiont Service Corp team was fantastic to work with every step of the way. From the first call when the old A/C stopped working to the final walk through with the new unit, everything was professional and timely. I would recommend Symbiont Service Corp. The office staff were great as well as Mike King promptly coming over to review my options moving forward.
Thanks to everyone who helped. It started with Tom Hilton getting our information to Mike King who came ASAP to address our AC needs. Rick Skinner came with Ryan to install our new unit after being without for 7 days. Everyone was professional and empathetic to our situation. The unit would have been installed earlier if not for the holiday. So basically a two day turnaround from our request to Symbiont. This helped after our home warranty company was not being responsive to our needs. Thanks again to everyone. The AC is working wonderfully and we are very grateful. Dealing with the team at Symbiont has been an easy and great experience.
I wish to take this opportunity to thank three young men for their excellent work, Brad Tony and new comer Chandler for the hard work they completed at my house on 11/12/2019. The overall performace from these young men was excellent. Mike King, I want to thank you for such a caring and quick response to my problem.The three young men you sent to install the new A/C unit was done in a timely fashion.All aspects of the job were well managed and the professionalism was at the the hightest level. Please share my appreciation with the rest of your company.I will certainly tell everyone in my condo complex what a positive experience I had with Symbiont Service Corp.Sincerely,Sheila Snowberger
Absolutely the best service on a holiday weekend! Brett went out of his way to get my A/C working for me. They didn’t have the right part but Brett was able to put a temporary motor in until the right one comes in. Save the day and my weekend! I called the company that installed my unit 8 years ago and they told me $900 to come out and fix it. They didn’t even bother to check warranty status. Shame on 4 Season because they lost a life long customer.Thanks again Brett!!!
Very knowledgeable and efficient. Problem seems to be solved.
We had Alan Church come to service our A/C. He told us what he did and also that we had to have the blower taken care of on the next visit. Very nice and personable young man. An asset to his employer. Job well done.
I am a resident manager for a property on Siesta Key.Symbiont s field employees Tony and Brad are very efficient and keep me informed of every aspect of their service. I feel comfortable and confident when they are working and always they have gone above and beyond a job well done.
Excellent customer service, and our pool is now a constant 87 degrees. The other amazing benefit is the cost, we pay nothing to have our pool heated in the winter, and it used to cost us thousands.
Louis was very professional. Called to confirm he was on his way. He knew exactly what he was doing and completed the work in a timely manner. I highly recommend this company! Very happy!
Tyler was very professional and knowledgeable . Thank you for sending him .
Symbiont is very knowledgeable and prompt with service. Their service technicians and customer support team are some of the best in the business. I would highly recommend Symbiont to those seeking consistent service for your competitive aquatics facility.
Tonys first visit was a regular annual maintenance. He was astute enough to notice that the AC unit had been nudged and pinched connections had resulted. He returned the next day and set everything right. He was personable, courteous and professional. Thanks, Tony!
I have done business with Symbiant for at least 18-20 years so long ago I dont remember. I really like dealing with them because they only deal with pool heaters and they analyze every pool are and always tells me which is best for each property. When I get competing prices theirs is right there. There is not one staff member that I have had any difficulty dealing with in all these years, everyone is extremely professional. The technicians in the field are consistently the same so I know its a great company when the employees are happy and stay long term.
Great job ! Spa heater replacement was done professionally.
I discovered our pool heater was leaking. The next day Coy the service tech arrived. He found the leak and replaced the electrical parts that were damaged due to the leak. The unit was fixed that day. I highly recommend Coy. He has been to our property before. He is very knowledgeable and courteous. Thank you for great service.
They make and hold appointments, they call before they come. They show up! They are respectful, knowledgeable and they cleanup. They advise you of any problem and the cost before any repair is started.
Great Quickly and They knew figure it out and answer the problem tell solve faster no question. Good Job give him Big Star 10 means 100 percent and Good Price.... Thanks again many millions Thanks...
Excellent knowledge regards to our cooling system, provided information regards to plant efficiency and was very pleasant discussing these issues. Would recommend him to others when discussing their cooling needs.
After paying almost $500 for Freon and a leak check to the company that had sold and installed my air conditioner 16 months earlier they told me I needed a now coil that would cost me an additional $2900. At that point I decided to get a second opinion and called Symbiont Service who had been recommended by a friend.Brett showed up on time and performed a through leak check using an electronic “sniffer” and found no leaks. When I explained all that had happened he explained that because I have a water cooled air conditioning system that it wouldn’t cool correctly if the water system was experiencing any problems. The day that the first repairman came the building had water problems. He told me my air conditioner had no problems and was working correctly.When I asked Brett what I owed for the service call he said Symbiont Service didn’t charge for a second opinion. I was more than pleasantly surprised and now know who I will call for any future air conditioning problems.
We just had our system installed and the installation was painless and Joel and Nate were fabulous. The set up is clean and they were a joy to work with.
Caleb is the best! Will not have anyone else work on my AC!
Really nice people! I would give 10 stars if I could! very honest and caring people!
Amazing and super friendly staff!! My mothers AC died a couple weeks ago. We didnt have money, and not having AC in FL, is hard. They helped us troubleshoot and provided us the parts, at cost. They also installed the AC 19 years ago, at my moms. The only thing that ever went wrong in those many years, was basic. Just a couple of capacitors for $35 saved the day!
I am reluctant to even give them one star. They are honestly a sad excuse for a service corporation. So I had one man out to give me an estimate on running new refrigerant lines. I never got an estimate even after several calls. Finally, their receptionist said they were sending someone else out to the site. I was not here, but I understand this man came but said he was not interested and walked away. I, however, did not even get a call again. So I called and the receptionist said he (the owner) wants to speak with you. He never called me back. So I called the Better Business Bureau with a review. Someone from the company quickly called and said hed be to the site the next day and I would get a quote but could I retrract the bad review. I said I would. That was three weeks ago. To date I have not received an estimate or call yet again. Three strikes and Symbiont is out! This is Florida in the summer!!!! No air and not one person bothered to do their job. Really?Sandy, the owner, just called after seeing the review to apologize and say they sent a quote on July 5. I double checked - spsm and all - no quote!!!
Our pool heater was tripping the breaker and I also noticed a small leak inside the unit. We called Symbiont and Ken B showed up within a couple of hours of our call. Ken was a very competent repairman. He quickly diagnosed the problem for both the small leak and breaker tripping. He had the parts necessary to repair the problem with him and promptly repaired both problems. He was knowledgeable and helpful. Great guy, great work and great value. Symbiont is a first call for us next time.
This company is amazing. They know how to run a successful business. Very professional and punctual and, oh yeah, they offer quality choices of products and services.
Mike came to our location immediately, assessed the problems, provided a rough estimate with a formal estimate sent from the office that day. An AC was ordered, delivered and installed within a week. And now our clubhouse is cool.Thank you.
Great company. Always a quick response and very reasonable repair bills for my communitys 3 pools and spa. Highly recommend to any other CAMs and property managers.
Serviceman Tony was very professional, took his time to explain to us everything due to us just moving in and not being familiar with our geothermal system. He spoke very highly of his employer and to me that is very important because happy employees just always want to go a step further to ensure good service and that is what Tony did !!!!
Alan is a very professional technician and like his father spends time educating the homeowner on the state of the equipment, what if anything it will need at some point and the reasons why without trying to hard sell services. We will rely on Alan as we did his father!
Very fast service and reasonably priced. William was very professional and informative. This is the first time I have used Symbiont and I will be using them from now on. Thank you.
Outstanding company, both pool heating and air conditioning. Im an employee, but have also been a long-time customer. Am very pleased with every service Ive ever experienced with Symbiont
Thank You Symbiont. Chad did a great job. Margaret, Joanna, Les, and the answering service all contributed to getting the a/c back cooling. Thanks again.
John did a thorough job of maintaining my air conditioning equipment.
Very professional, neat, efficient, and look forward to seeing this crew in the future.
On time and quality work. Excellent price for complete air cond replacement.
Didnt show up on time and let me know that there was problem with new unit.just left and I had to call install manager and he called tech.plus could have cleaned a little better around new unit.
Alan was a very courteous and knowledgeable service Tech. Answered all my questions and I feel confident that our Geo-thermal pool system is in good condition and up to date.
Brett was very polite and went about his business professionally and has us back up and running in a timely fashion. Thanks Brett !
They did a great job installing my new equipment and knowledgeable.
Central A/C-Heat Unit inspection and Service was very professional and knowledgeable, especially due to this summers cooling needs from high weather temps.
I recently was unhappy with a service call I had recived from Symboint. After speaking with the service manager my concerns where resolved almost immediately. Not every service call ends with positive results. However, the fact that the service manager reached out and made it right, speaks volumes for their reputation regarding care and concerns for their customers. I would highly recommend Symboint for service and would suggest calling them when ever you feel unsatisfied. They DO stand behind their work!
Louis has been our tech for many years and we are interested in having him continue with our maintenance.
The person who was keeping watch of my home called to let me know about a problem with the air conditioner. I live 2000 miles from the home in Florida so its good to know that when I need help its there when I need it. It was taken care of immediately. Thanks.