user
Pit Stop Lube Center
9140 Viscount Blvd, El Paso, TX 79925, United States
Appearance
Pit Stop Lube Center

Comments
Ro
Review №1

Very nice people worked efficiently. Only problem was price. $75 for oil change on a Buick Verano. Seems excessive.

ca
Review №2

Please please please dont take your car here. Took my car for an oil change, 2 days later my car exploded on the highway. If a company cant get a simple oil change right would you really want to trust them with anything else?? No!

Ga
Review №3

I have been coming here for years becau of their great service and timeliness to get the job done.

Gr
Review №4

I took my SUV in for an oil change, inspection and a car detail inside and out. They did an amazing job detailing and cleaning my SUV. It looks better than the day I bought it! The customer service was also very good. I was happy with the entire experience. Theyre a great bunch of guys! Thank you for all you did to my baby.

pa
Review №5

Been doing business with them for 20+ years. Fidel is a cool dude and runs a great shop. Excellent service.

Oc
Review №6

Great service! Their full car detail is the best!

Ve
Review №7

Staff always nice and helpful. Did oil change and inspection on my vehicle.

Ga
Review №8

Changed the oil quickly but I didnt see them check the air filter or the tire pressure, and as far as I saw they didnt check any other fluid levels.

Vi
Review №9

ONE OF THE BEST OIL CHANGE STATIONS IVE BEEN, OWNER IS VERY RESPECTFUL AND VERY PROFESSIONAL!

Aa
Review №10

Great service and staff. Best Hand car wash in town!

Da
Review №11

Always great service..Lubes and inspection..fast.

En
Review №12

Very fast service with outstanding quality!!

Ma
Review №13

Great detail job on my Acura. Good job on oil and filter change. Managers are very very nice, the other employees need to be mire courteous.

Ta
Review №14

Last minute oil change needed. Called and was done in 15 minutes!! Great experience won’t go anywhere else!!

Da
Review №15

Always great service! This is the only place I take my truck for routine maintenance!

Da
Review №16

Always fast and professional service! Each and every time without fail!!

Mo
Review №17

I can always trust Pit Stop. The owner is not stingy and does not nickel and dime EVER. Ive never been let down. This is a shop to hold on to.

Th
Review №18

This place is really Awesome! Good workers and reasonable pricing. Highly recommended!

Ju
Review №19

Theyre good people Mr. Ernie its a gentleman Im really happy with the attention thats they gave me in my little pick up so I recommended everybody ; Im satisfied totality then job 😇💯👌☝️💯

Fr
Review №20

Great place to get oil change. Great service 👍

Ge
Review №21

I have taken both of my vehicles to get a tune up. Both times they have done excellent service for a very great price. They did great work. I am very pleased with Pit Stop.Thank you guys for ur excellent service and having the ability to trust you guys. Also the detail done both times was fantastic and I will definitely go back to get my vehicles washed and the engines detailed. Thank you guys

An
Review №22

Fast professional service. Thank you

Ma
Review №23

Always great service. Employees are always informative and helpful😉👍

ro
Review №24

Great 👍

Ch
Review №25

Very courteous and prompt service . Reasonable pricing.

Da
Review №26

Got an oil change, in n out quick. Good service. No bull

Jo
Review №27

I just got my 2006 Mitsubishi Eclipse inspected here and after the inspection I noticed that the area that surrounds my drivers seat reclining lever is broken now. I know my car is used and isn’t in the best condition but I am aware of what is broken and what is not in my car. I’m disappointed in the care taken of my car and lack of care for it because after I made an employee aware of it they just tried to snap it back in place then left. I was then told to back my car out because they have other cars to inspect and work on. Like I stated earlier I don’t have the best of car but I do love my car and expect it to be treated like a new vehicle would be.

Ma
Review №28

This place is awesome! Ive been coming here for about 15yrs now. Recently I had a problem with my jeep and they took it and wouldnt stop until they found the problem. I was updated frequently on the status by the owner. My jeep is running perfectly thanks to these guys. Friendly staff, great atmosphere, they know how to give great customer service. I highly recommend Pit Stop Lube Center!!

Er
Review №29

I have been a customer for years now. Everyone is attentive, thorough, and friendly. Im able to get in and out in a timely manner and I am willing to pay a little more for great, quick service. Thanks for all that you do!

Am
Review №30

Its always a pleasure doing business here

A
Review №31

In the last seven years I have trusted Fidel/Ernesto’s team with our cars, my cousin and my sister in law has also come here due to our recommendations! Great caring friendly staff and always done the job right on the first time. Come and see it for yourself.

Br
Review №32

Amazing service and honest. Fast aswell.

Se
Review №33

They did a fantastic job on the detail! Well worth the money

Ra
Review №34

Brought in my Mazda CX 5 for a detailing job. OMG! They did a great job cleaning everywhere (inside and outside) they even cleaned the engine with steam.

Je
Review №35

Good service and rapid also.

Jo
Review №36

Do not go here, they just try to rip you off. I went in for a simple state check. They started making up stuff that was wrong to get me to spend more money. My truck just got out of a state approved shop to make sure everything was good to go. So today I’m going to DPS to put in my complaint and hopefully someone will shut them down. I’m not from El Paso either and it makes this city look even worse.

Mi
Review №37

These guys are great at what they do and are honest. Excellent customer service and very professional. No wonder they have been around for so long. They were able to do a complete tune-up on my vehicle with original manufacture parts at a very good price. They saved me money on parts I didnt need to buy and had me back on the road in no time. My vehicle ran better than it did the day I drove it off the lot and my gas mileage even improved....saving me even more money. They also have an awesome detailer to make your entire vehicle look like new. My engine was detailed so good it also looked better than new....and its eco friendly too. Great business and definitely earned a repeat customer for life.

Mi
Review №38

I went to Walmart and decided not to wait. Went here and they took my car in right away! Changed my oil quickly and answered all my really dumb questions!! A little more expensive but well worth it! Will definitely be going back!!!

Pe
Review №39

Fast and friendly.

Se
Review №40

Expensive and poor quality job.They never put back the oil cap again, and the oil were spilled everywhere.The motor hood was down but they didnt close it, because the oil cap was there.Maybe these are the reasons they’re quick, these little things can damage the car or cause accidents.

De
Review №41

They basically did this to my car. Do not come in here. They weren’t willing to fix the cut they made through my bumper. And the manager was very unprofessional.

Yu
Review №42

Have been taking my vehicle here for several years already and Ive never had any problems. EXCELLENT! Customer service. I highly recommend this place.

To
Review №43

Great service

Ja
Review №44

Great for state inspections and oil changes. Polished my light lenses to clear.

Lu
Review №45

Very Nice and friendly staff!!!I would highly recommend.Probably the quickest in town.

PI
Review №46

I was greeted with in 30 seconds of arriving.The attendants were very nice and politeThis place has been here 20 years I cant imagine anyone having something bad to say

Br
Review №47

Awesome service, great people.

Re
Review №48

Service is quick. Ive never had a problem with them.

Om
Review №49

Awesome service

Ca
Review №50

Dont take your car here for an oil change! They stripped the oil plug on my truck, didnt tell me about it and left me with a pretty bad oil leak! When I went back they told me that they informed me when I picked up my car, and that they wrote that the oil leak was specified on the ticket. Well, the guy did not tell me anything about it when i picked it up and did not write anything about it on the ticket. I went and bought and replaced the oil plug myself. I had to file a complaint in order to get a refund because the manager told me I was making a big deal out of nothing and hung up on me when I had called him. This guy obviously doesnt understand how serious an oil leak really is. Overall theyve got mediocre mechanics (who dont know how to tighten a screw) and poor customer service.

Ch
Review №51

Really nice guys. Fast and efficient.

be
Review №52

Went in to have them look at my car and total missed the whole reason why my car was leaking coolant! Quoted my $300 for The hose part and labor when it cost me less to actually fix the real Problem which was the 1 Radiator fan that needed to be Replaced.... Completely over looked the fan!!!

Da
Review №53

Great and prompt service

Ve
Review №54

Im a regular customer! Fidel and Nico go above and beyond with customer service. I always have outstanding customer service from pit stop lube. They always threat their customers with respect and honesty. I as a customer had never gotton the service i get from them anywere else. Also i want to mention all the other workers all the little homies thank you aswell for a great service . Much appreciation from La Chola :).

M7
Review №55

I have only been here for inspections. The atmosphere is sketchy, employees contibute to the overall atmosphere by being a bit unattentive and careless of your presence. I feelt like i was intruding on their time. I cant really speak much of the service because there isnt much to service in a inspection.

Da
Review №56

Very friendly and very efficient

za
Review №57

Refused to pay for repair for damage caused by mechanic negligence. Came in for an oil change as usual, been coming here for years. Afterwards the truck acts VERY odd, transmission kicking hard, over-revving, loss of power. I took it back and asked them to look it over and see if they did something by mistake, they looked it over and said it was probably just my corroded battery posts. So i took my truck to the dealer and they found my transmission partially drained of fluid and the oil pan plug gasket missing. I went back expecting them to pay for the repair and they refused, saying we dont touch the transmission on those vehicles.. Sad to say but i can no longer trust theses guys.

Ch
Review №58

Very friendly attendents. Got my car in and out very quick. Kinda high priced but for the quality of service i think it was worth it.

Al
Review №59

DO NOT TRUST THIS PLACE!! My wife has been coming here for years to get her oil change. Shes a regular and trusted this business. About 6 months ago, we took her car to get an oil change. It was a new car and it was its first oil change. We paid for full synthetic oil as well. Today I changed the oil myself and was not happy to find that the car still had the same oil filter from the car manufacturer. If they did not change my oil filter, there is no telling if they even actually changed my oil. Never again will I bring my car here!

Lu
Review №60

Good. Working. Conditions. Back. Soon

Al
Review №61

I love this place I miss going there . To bad I moved out of state this was the only place I trusted with my car. Is Fidel the owner still ?

Ge
Review №62

Got my oil change in a timely manner.

Pa
Review №63

Great customer service!

Ca
Review №64

TOP NOTCH SERVICE

Sa
Review №65

GREAT JOB ERNIE!!

Ra
Review №66

Dishonest, rude and excessive charges!!! DO NOT TRUST THIS PLACE!!! Manager quotes a price and will rip you off at the time of charging! My son and I went for an oil change, were quoted $34.99 but at the time of paying it was twice as much for each vehicle! He claimed it was the filters, disposal fees and taxes! Really??!! 😠 And on top of that, he ridiculed us for questioning the increase! He is not to be trusted!!

Fe
Review №67

Fantastic, outstanding, efficient, courteous, professional

GE
Review №68

Great and quick service.

Gi
Review №69

Very professional and WOW customer service!

Yv
Review №70

Always get the job done right.

Mi
Review №71

Great, fast service!

ro
Review №72

Wretched . Expensive. Take it or leave it attitude. No even a thank you

Jo
Review №73

There crooks they messed up my car on purpose dont know the reason why they did it

Al
Review №74

Fast service

Bi
Review №75

Very rude, condescending attendants. I feel sorry for the owner of this place. Ill never be back.

Da
Review №76

Very friendly

Ak
Review №77

Dishonest liars

Ja
Review №78

Excelent service

Er
Review №79

The best place for recommended oil changes 👌

Information
29 Photos
79 Comments
4.1 Rating
  • Address:9140 Viscount Blvd, El Paso, TX 79925, United States
  • Phone:+1 915-598-8280
Categories
  • Oil change service
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:8:30am–5:30pm
  • Saturday:8:30am–4pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Similar organizations